Not working 1/5
I paid $90 for a 6 month subscription and it’s not showing that I’m a premium subscriber or allowing me to see premium content.
Charged card without permission 1/5
Cancelled the day after I got this app because I didn’t see any use in it and they still charged me two weeks later. Will be contacting Apple about this scam of an app. Also will be taking legal action if I continue to be charged. DO NOT DOWNLOAD. Their are way better apps with this same concept that sent a con.
Don’t download unless you have the intent to spend money. Without paying for a subscription you don’t get a selection of anything.
Charged for UNWANTED annual subscription 1/5
I initially wanted to sign up for a free week trial; I didn’t think on getting charged a whole year subscription! I do not appreciate getting charged $63.74... Headway support responded but referred me to the AppStore...With NO RESPONSE.
Issue from the start 1/5
First of all, I haven’t even used the app yet so I don’t know if I will even like it. The interface to start is a problem. It is confusing when initial setting up. I was trying to start a free trial, but was instead charged a monthly subscription fee.
After trying to get a refund through apple, I was denied and trying to get in contact with the company is a joke. I tried sending them a direct message on their website, but it would not even send.
By Evident Glass Cleaners
So far so good. Short but packed with quick knowledge.
I am not pleased with this app 1/5
I would like a refund but I don’t see where I can get in touch with someone from the app.
Didn’t even let me finish my free trial. 5/5
My trial ends on 11/14. It’s 11/11 and it won’t let me read any books. I’m planning to get the subscription but not if the App is going to malfunction like this.
Update. It’s working now. I cant wait to get my year subscription! I’m trying to pay it for the full year ! Will it let me do that or charge my weekly. I don’t get paid weekly.
App freezes 1/5
By Golf Nut Handicap 2
The app freezes often and skips chapters.
My sister accidentally subscribed for 6 months at $89.99 1/5
By Afrojack got yo mule
It did not even notify us about the subscription. We got a bank statement saying that the app charged us $89.99. I tried canceling, but the period of trial was over, and it said that I could still use the app even though We haven’t even set up an account or used it even once. Please Developers, if you see this, I would like a refund. I am not even using the app and have never used it once. I have already canceled subscriptions. Please respond ASAP. Thank you for your understanding.
Not bad but speakers voice gotta go too robotic 3/5
Would be nice to Aldo have the option to read classic original pieces - to keep it short -( platos republic, Sigmud Freud, etc)
By Nico 1234567
It’s cool if you like the sound of a creepy robot reading to you.
Awful customer service 1/5
By Michael H 481
Reached out to company for support. Issue was clearly misunderstood and I was diverted back to Apple who I knew could not assist. Avoid this app.
Bad execution but good idea 1/5
The concept of cliff notes is great. Cancelling your free trial when you realize the audio is a computer generated voice that mis-pronounces half of the words, not great. Beware it is not easy to cancel the free trial.
Robotic speech 2/5
I was so excited for this app. I added 19 different books to my library and couldn’t wait to start my commit and dive into one. I can’t get passed the robotic speech. It’s like a male Siri reading a book to you. Very distracting. Very disappointing.
Great book, poor quality review 1/5
Try another app
GET BLINKIST INSTEAD 1/5
By Audible/Podcast Listener
I tried to get the free trial and it charged me $19.99. The reading voice is just a robot and it pause for me at every chapter with no settings within the app to change that. I also downloaded blinkist. They use a beautiful real voice and has an auto play feature and it’s $15.99.
False advertisement 1/5
It advertises it’s a free app but once you want to read anything then you have to pay $89/ for 6 months. That’s completely insane.
Great app, but... 3/5
I love the concept, and got to listen to two books before the app started to act up. It forgot that I already subscribed (trial) and when listening to books it sometimes froze mid-way AND then switched to text view randomly. The app also restarted at the splash screen where I had to re-enter things I already chose. At this point, because my initial experience was less than smooth, think I'm going to stick with reading books the old fashion way (or electronically).
Beware! Deceptive subscription model. Cannot cancel subscription 1/5
By Sparkle Faerie
BEWARE! There’s no way to cancel your subscription, even with the “Free Trial”. Can’t cancel in App Store, can’t within the app, no website support. Tried to contact through their website but contact form is broken and will not submit. Finally found support email in the description, but also found the subscription policy which pretty much forces the user to pay the 6-month subscription despite the 7 day free trial. Found similar people having the same problem reading the reviews. Deceptive, I’ll be reporting this.
Needs to update “listen” feature 2/5
By Melee Gee
Nobody wants to listen to a robot tell a story. It is imperative that headspace adjusts this feature with real people reading the story. I bought this in hopes of listening to books on my way to work but I can’t connect with a robot.
Does not let you unsubscribe after trial 1/5
This app does not give you the option to cancel the subscription after the free trial. After noticing this I read other reviews that were similar and so I just deleted the app entirely to not risk getting charged $89.00 in a week. They could’ve had a good thing going but the Dishonesty was entirely off putting and was very disappointing.
No Refund for Accidental Purchase 1/5
1 star for a lack of integrity. This app was downloaded by a family member into my phone without my knowledge or consent, the free trial elapsed, and I was charged nearly $100 for something I will never use. Neither Apple nor Developer has made an effort to make this right, and I am appalled. This cannot be the way that people do business.
Deceptive business practices 1/5
From the start this company is clearly preying on it users by advertising $3 a week after the free trial but really you get charged $80 unless you cancel before the 6th day of the trial. They make it very hard to cancel. Using two different time scales is misleading (only $3/week, auto enrolled for 6 months). “Cancel anytime”- but your already enrolled in a 6 month subscription. Don’t get tricked. I will be reporting this to the FTC and the better business bureau. It’s just not kind.
DO NOT DOWNLOAD 1/5
Fantastic App 5/5
I believe the amount of jobs to plan this app were really hard and I’m really like totally recommended to the good reader.
DON’T DOWNLOAD the app, it’s sneaky. 1/5
It said you could cancel the service after 7 days trial period, this is NOT TURE!
I wanna cancel my subscription after 5th day trial period, and I found I could not find the “unsubscription” option under Apple ID. ( I have done cancel subscription or cancel trial for other apps, so I know exactly what I am doing). So I contact to the support team with attached picture with my Apple ID.
They just keep reply the steps that how to unsubscribe an apps over IPhone (3 times). I express that I understand the step, I follow through the steps, but I can’t find “subscription”tag. So I said I don’t wanna be charged for sign up the service, because I can’t stop the trial service. The reply is
Sorry for the auto-reply.
We can't check your subscription status, because Apple doesn't give us contacts of the users.
You can check inside the phone settings by yourself.
regards, Headway team
I guess I m stuck!? The apps itself is fine, but I would rather it is a pay apps or a free app with in store purchase. Dishonest!!!!!!! Think twice before you download this app.
Supposed to bring peace, but only brings headaches 1/5
Liked the app when it’s working, but it rarely works. Every single time I open the app I have to re-enter my starting preferences and bamboozle my way to my library by clicking restore purchases. Now I can’t even reach my library without doing another trial or adding on to my year subscription with an additional 6 month. Going on makes me feel frustrated and anxious when the intent is supposed calm and self growth. I also feel like I’m constantly being asked for money and reminded of deals a might have missed since it’s always asked me to pay. I’m loosing trust and ready to find an app that meets my needs.
Unsuspected charge so I guess I’ll use it 1/5
Was charged and couldn’t get a refund so I guess I have to use it
Free trial 1/5
The app should positively inform people the day before the free trial ends or make it easy for refunds to be processed because $100 is quite an expense for 6 months worth of reading material.
Oh my god! I’m engaged so fast with this wonderful app I want to keep it for ever.
While the concept is cool, it’s disappointing that no part of this is free except for the trial. I wish it was advertised up front that after you download the free app, in order to do ANYTHING... you need to agree to pay them 4 bucks a week.
I would rather they just charge the $89 up front so that I didn’t waste my time. Of course it’s understandable that there is a charge for your service. Just don’t be so sneaky about it.
Even in the App Store where prices for premium upgrades as most apps have.. there are multiple packages of the same name and even a free trial package that costs $89?! WHAAT?!
The voice is been changed and like commercials 2/5
By mona cheng
It sounds like reading an commercial ads... not like reading a book... and pricy...
the voice is not like a natural human voice
Rip-off app with less content 1/5
Looks like a rip-off of Blinkist :(
Not able to access the app/ content -I already subscribed 1/5
Currently I have subscription for this app, but it could not allow me to access the app’s content and directing me to subscribe but I already have subscription till Feb,24 2020. I paid $89.99. I didn’t find contact details to raise my issue with this app folks. Hey Headway, if you see my review please help me to resolve this issue and access the content
The voice is monotone, very mechanical and hard to listen to for any extended period.
Won’t work 1/5
By App reviewer 222
Do these companies test their apps anymore?
The app opens and it keeps spinning. Left it for several minutes. Ridiculous
Is there an editor? 4/5
The two books that I have checked out so far have had multiple typing errors. It seems as though a non-native English speaker wrote the summaries or there is no second person taking a look at the summaries. This is distracting when reading, would also like to see a list of books I recently have read or opened. Other than this the app is great.
Deceptive trial terms 1/5
Extremely deceptive trial signup screen. Claims $0 per week and the small print says “$3.46/week/week” but they charge for a full 6 months after a week. What does that even mean? Why not say exactly what you are charging on the trial screen unless you are trying to deceive people? The book content is poorly “curated” since the focus of the snippets misses the mark (compared to books I’ve already read). Now I’m stuck with a 6 month $90 subscription I won’t use and no way to get a refund. Don’t get duped by this app’s developers.
This app is terrible. Summaries are not focused on key concepts. Recordings are computer generated audio. I tried to cancel my subscription and was charged anyway. Now I’m stuck with it.
Free trial is a scam 1/5
There is no way to cancel the free trial within the app. I contacted customer care and they did not respond. The actual subscription is also terrible. DO not try this app!
Impossible to unsubscribe 1/5
I downloaded the app and tried the 7 day free trial and do not want to continue to move forward with my subscription. It says I should be able to cancel from my account in the app but there is no option available to do so. I do not want this app and do not want to be charged a no cancellation fee when it is not available for me to do so.
Need to have the option to mark read books 5/5
Need to have the option to mark and unmark read books
Need to have the option to list all read and completed books
Never works! 1/5
I paid for the subscription but the app never works and I can’t log into the account on the same phone I set up with. Wish I never tried it to begin with.
Great app for readers with almost no time 5/5
I have been wanting to read almost all of these books but just couldn't find time.
This app is great in giving a complete brief of the books in almost no time with the ease of going back to the books to revise exactly the things the you want.
this will be for people with a lot of disposable income if you want to market to everyone with this concept (which is good) make the price something people can fathom for the pay off. I was excited to listen to one book today but that did not motivate me to spend 90 bucks I was really surprised. maybe try charging per book so people can feel like they might stand a chance to partake in your app. if you’re just market to rich people then nvm do your thing.
No Login option! 1/5
By JH Suman
I have an account in android device. Couldn’t find any login option for existing users. This is ridiculous!
Amazing app 5/5
By noah khanam
If you like reading, however are limited in time, the this app is a godsend.
By Abit ruthless
I enjoy this app well worth cost