Obsessed with Hello Fresh 5/5
I am an excellent cook by nature. I have been using Hello Fresh for a couple of months and I am beyond satisfied with every meal. I am so incredibly pleased with the recipes and robust flavors. I snap a photo of every meal to show my friends. The food arrives fresh and the service is so convenient. I highly recommend!!
Just What We Need 5/5
Love the fact that it gives step-by-step instructions and only the ingredients we need, no waste. Food is indeed FRESH and recipes don’t get mundane!
One of the most delicious recipes I have received so far!
My friends said this was a great app but I was so disappointed. There were a ton of bugs between the email, the app, and the online interface. I got charged for my “free meals” and two customer service people in a row were rude and professional. Three strikes you’re out. Good idea, bad execution. I’m looking for another company that can do it better.
Bug fixes? 2/5
App hardly works anymore when I open it and am on the road too often to log on to my computer
the app crashes way too often!
So far so good but... 4/5
I am liking the hello fresh so far. Once I have ordered more meals, I will be able to tell you for sure. I will say one recipe had canned corn, would like to see fresh corn.
And... today, I can’t seem to long into my account or anything else.
They called me when I canceled OH NO! 3/5
The service is fine. The ingredients are fresh and recipes pretty simple, but they tend to repeat recipes and ingredients too often. I was fine with the whole deal until they called me after I canceled the service. I gave them my phone number so they could contact me because of delivery issues, not to be solicited after I decided to cancel. I will find another app if I decide to do delivery services again.
I like it 4/5
I’m a picky eater and with hello fresh I’m trying new food. It better then going to store to buy all the ingredients not knowing if your going to like it. It’s only enough for one meal which is perfected. I found out I’m not such a picky. I’m really enjoying the meals.
Great for busy days! 5/5
I started using about 5 weeks ago and the recipes that I can use are really tasty. Unfortunately we don't eat pork or anything that walks on the ocean floor. I did enter no pork as menu preference but it really means nothing since the menu is filled with pork products and you can only make one request. That being said the food I have received is tasty and fresh. I will add that now that I'm off of the initial reduced price it is getting a little pricey. I'm scaling back. But all in all I have to give it 5 stars.
By Mama Njuguna
Easy to use app, I have enjoyed every meal. They just need to increase portions
Love HelloFresh! 4/5
I enjoy the service so much and find the app super easy to use and navigate. My only complaint is when I try to search certain recipes, it always crashes.
Mixed review 4/5
I’m pretty much happy with the meals and quality of food except for my third shipment
Vegetables in one meal were smashed and not useable
I let a message with customer service but never got a reply
Otherwise a pretty good meal plan
Great Food 5/5
Great Food good recipes best home cooking app!
Love HelloFresh! 5/5
We have been enjoying HelloFresh for a few weeks now and we love it! We went from a five person family to just the two of us and we eating better and healthier than ever! These meals are also helpful in reteaching me my portion control. Thank you HelloFresh!
By aunt bridgette
I had to search to find info I wanted, but found most and haven’t pursued other possible options for meals within the plans and cooking background...
Handy but could be easier to navigate 4/5
I love Hello Fresh itself. The app is handy, but I actually would rather pick out my recipes from my desktop and cook from the recipe cards. The app is more handy just to check to see what I have coming this week, etc.
Do not get service 1/5
By The Friendly Rider
This services atuo selects your meals for you even if you do not eat them. The service does not change your order after a week out. There food selections are limited and most selections cost more money then the base subscription. You are better off going to the grocery store and buying what you want and cooking it yourself. DO NOT BUY AND WASTE YOUR MONEY LIKE I DID.
Mostly great 4/5
App is very easy to use. Only issue is occasionally it won’t connect to WiFi and doesn’t let me see my menus. All other apps work, just a small glitch in this one.
Helping this empty neater family! 5/5
I am very busy during the week. It helps me to have meals planned out, exciting to try new flavors without having to purchase a large amount before knowing whether I like it! Cooking for a family and suddenly an empty-neater with our son away at college, the meals for 2 is assisting me in learning to a gain cook for a couple and not a larger family. Everything has been great. If you have a y issues, Customer Servicd is more than helpful!
HELLOFRESH CHAT LINE IS CRAP 1/5
There is a long delay to chat with an agent and the chat WILL ALWAYS close or get interrupted in the middle of the chat. You will not be recontacted by email or phone, Even after they have verified your account. So then you have to start all over. This has happened multiple times. Having the service option to chat has become universal. HELLO?? (FRESH) Get it together. Due to this repeated annoyance, I SKIP my meals.
Love this!!! 5/5
This has made my life so much easier!
By Tammy Epps
We LOVE HelloFresh! The app is very user friendly. The meals are amazing! I’ve learned about new foods that I would normally have never tried, didn’t know what they were, or just didn’t have the foods available in my area.
Honest opinion 5/5
HelloFresh is the bomb! I jumped to the wrong conclusion about HelloFresh out the gate. I opened the box and thought: wow this is the smallest portion size ever. That is NOT the case at all. I have ate two of their meals so far and they were so delicious! Better than any restaurant I’ve been to! And the food is extremely filling. Once you finish the meal you won’t be able to eat another bite, it’s so filling.
App is always not working! 3/5
The food, recipes, delivery, etc. is great but every time I am reminded to review my recipes the app doesn’t work and I have to use a computer. It’s frustrating to have an “easy” app that doesn’t let me change my delivery easily.
I love this app 5/5
Easy to use and make changes. Great customer service!
Love it 4/5
Love HelloFresh I’ve been using it for almost 2 years. The meals are great and they have a great selection of choices. The only thing is I wish they would give discounts to frequent customers besides having to try to get people referred.
I haven’t done a lot of my own cooking for some time now. I now look forward to my weekly package 5/5
By Willy Robery
I now find it fun to be experimenting again. Thank you. Paw
Love this food 5/5
App is great for previewing meals and getting recipes. App keeps you informed and lots of extras. Love all the meals so far. Healthy and delicious.
By weisel worm
Tried to unsubscribe but can’t find a way to do it..
Great Food 5/5
I absolutely love Hello Fresh! Quick, healthy and easy for an on the go life! Out of all the delivery companies I have tried Hello Fresh is the best. Over the last year of delivery we have had only two issues one dealt with a hole in one of the meat packages and another was a box never arrived. Both instances where corrected on the spot with their top notch customer service! In life no matter what things will happen but it’s how you deal with happens actually matters and Hello Fresh goes above and beyond to make sure you are a happy and satisfied customer! Thank you Hello Fresh!!
I try food i never would’ve otherwise and the recipes are easy to follow for a gal that doesn’t cook too often!!
Hello Fresh App makes it easy! 5/5
Love the app! I do everything in the app from ordering to tracking, following recipes and sharing feedback. It’s great!
Waste Of Money 1/5
I tried to cancel the service on 3 different occasions. They kept sending the meals. The food is sub par. Preparation time and cooking time is not accurate. Had to use every dish in my kitchen when I cooked the meals. Not what I want to do when I come home from work.
Hello Fresh 3/5
By Christianna Bowlen
I love Hello Fresh’s ingredients and recipes but I’m alway on the website because the app doesn’t work.
Decreased choices 3/5
I know Hello Fresh recently 'expanded' its weekly offerings to include several vegetarian dishes - there are two major problems with this change - the price no longer is competitive and the scope of the meat choices available w/o an additional cost have been severely limited. Since vegetarian dishes cost so much less to purchase, any addl charges for 'extra special' meals should result in a credit if a non meat dish is also chosen.
App needs work 3/5
I love hello fresh, however the app is lacking. No billing information for past or upcoming purchases. Exploring options to change plans not user friendly.
Game Changer 5/5
Hello Fresh has totally made dinner in our house far better. All of the recipes are easy to follow and taste great. I’m always excited when I see a new box at the door!
So glad I finally committed! 5/5
Took me forever to finally decide and commit 2 meals a week to Hello Fresh. We are so very glad we did! Most of the meals have been delicious and not too challenging to prepare. We have had a few that we’re a bit disappointing, but that hasn’t spoiled our opinion. We are very excited to make dinner together and Hello Fresh has taken away many of the stressors that is involved in preparing weeknight dinners.
We love Hello Fresh. Great ingredients and simple but delicious recipes. Saves time in shopping and there’s no waste. What could be better!
Didn’t realize it wouldn’t save changes. Very disappointed with meals sent.
There isn’t enough I can say! 5/5
By scary Granny
My husband and I are retired. I have never liked to cook, I thought... I do not like planning, going to store, getting ingredients, starting to cook, seeing I missed an ingredient or two. I am not patient enough to do this so I quit cooking anything but the most basic meals. This program and this app have given me a whole new outlook. I LOVE the meals and I love the new tastes my husband and I are trying. Who da thought we would eat Cous Cous??? Love picking out favorites and new dishes. My only rule is we have to at least TRY everything on the menu! 😉
Not very well designed 3/5
The app opens to show you options of what you can do, but when clicking on the options it either won’t allow you to do the task or it’s so unintuitive to make it unworkable. For example there’s an option to leave a review of previous meals. But when clicking on that option selecting a meal will bring up the cooking instructions- not the ability to leave a review.
great food... not enough flexibility and choice 4/5
wanted to order same dish twice on 2X2 Plan...NG..?
also, let’s work on desserts and side dishes, non..?
Pretty pictures easy to use 4/5
The HelloFresh application is easy to use and the pictures are pretty. The application can be slow at times and the prices not correct but a call to the nice people at customer service does the job.
Choose another company! 1/5
Horrible delivery service and horrible customer service. They use UDS which ya over 70 UNRESOLVED issues on the BBB, almost every review site has them at 2 stars or less. Multiple issues with delayed food deliveries or delivered to wrong house. UDS tried to send a pic the following morning at 4:30AM saying it was delivered to my house (after they said they delivered it the day before) and they delivered it to the wrong house. Hellofresh customer service constantly tells me UPS/FEDEX will deliver my food but every week they change the day those carriers can deliver and I still get UDS. Called multiple times and they keep telling me it takes 2 weeks for changes... first time I heard that was over 4 weeks ago. I am not going to pay for food that sits in a warehouse longer than the cooler is designed for. I will not feed that to my family. Recipes were mostly good, and that’s the only reason they even got a star from me. Wish I could give them a ZERO for delivery and customer service.
Bad customer service 1/5
Food was not delivered ontime and found out it was pushed out to the following day, however I had to contact customer service to find this out as the app said my meal box was being delivered. When I spoke to customer service they put me on hold until his shift was over and left the office.
First experience using HelloFresh and pretty disappointed.
LOVE IT! 5/5
The meals are delicious, easy, and convenient! Coming home from work, I look forward to having everything together for one meal instead of pre planning.
Mixing up our menu 5/5
We enjoy Hello Fresh! We love that it has broken the monotony of our dinner menus. We are stepping out of our box & we love that this gets our kiddo in the kitchen! He enjoys cooking & the pictures with instructions help him to participate. Thanks Hello Fresh!