Too Good to Pass Up! 5/5
My boyfriend and I tried HelloFresh on a whim and we have yet to be disappointed. HelloFresh takes the mystery out of “what’s for dinner tonight” and saves us several miserable trips to the grocery store. The meals are delicious and I LOVE that we’re never wasting our food. The plan sends all necessary ingredients right down to the ketchup and it’s really made cooking fun in our home. We love picking our meals each week and trying new things and we now look forward to cooking after a long day at work.
Easy to use, and I like having the ability to choose menu for the week and the skip week option.
Getting my kiddos involved in cutting veggies 5/5
Love, love, love the HelloFresh kits. It does eliminate the what are we going to have for supper. Even better you have all the right ingredients in a grocery bag. My kids help with the meals and are more likely to try what they helped make. This totally makes my life less hectic and if we get started late all we have to do is decide which recipe card looks better. Great balance meals with veggies I don’t normally eat. I tried Brussel sprouts the other night and loved them🥰
Love the App! Tailorable to needs 5/5
The HelloFresh app lets me easily select and schedule meals to fit my schedule. Very user friendly!
We love Hello Fresh 4/5
The app is very basic and ok. We love Hello Fresh. Delivery, fresh ingredients, amazing recipes, fabulous food, all have exceeding our expectations!
Not sure where to track my order. And also none of my ratings are saving. Hmmm
Great food 5/5
Definitely recommend :)
Dinner winner!! 5/5
Hello Fresh takes the guess work out of what to plan for dinner. The kids enjoy reading the recipes and helping cook dinner. The app is easy to use and allows you to easily makes changes and rate each recipe.
Fine food, BAD customer service 1/5
I realize this is a food service company...but customer service is just as important as the product. The customer service is some of the worst I’ve ever experienced. I’ll spare you the details, but I’ll say this: when something goes wrong (and something always does) good luck getting a hold of someone. It’s been four days and I’m still waiting to hear from someone. The app says it’ll be a few hours, I didn’t realize “a few hours” was 96 hours. Good luck.
5 star app, 5 star meals, 3 star service 3/5
I loved the idea of HelloFresh and was so excited to try. My first meal had a chili missing and my second meal had a carrot missing. I grew increasingly frustrated and the customer service representatives were willing to credit my account, but never apologized for the inconvenience and seemed more annoyed with me than anything.
Love hello fresh 5/5
Overall a great experience so far
Hello Fresh App 5/5
This app is so easy! I have not had one problem with it. I highly recommend it!
Mildly predatory 1/5
So I only used this service sporadically, like once or twice a month and sometimes skipping entire months, and all was well. Then I decided I wasn’t gonna use it for the next few months and figured I’d just deactivate it for that time so I didn’t have to make sure I remembered to skip every week. This is when I discovered that deactivating my account required a phone call. The two options listed were “call” and “I’ll stay.” I made the call. And waited on hold for 25 min. I will never use this service again. It should not be this hard to temporarily deactivate an account. I find this behavior of preying on some people’s either lack of time, social anxiety, or just general dislike of having to talk on the phone instead of text, to be a particularly scummy and predatory practice.
Easy App! 5/5
I love how simple it is! Makes it so simple to order great foods & the recipes are easy!
A Must Have 5/5
Great recipes. Easy to follow directions. Gives you recipes to keep for future ideas. Great service - someone is always available on chat and extremely helpful.
Great service 5/5
My husband and I look forward to our delivery each week. It really saves time from grocery shopping and money from picking up that extra something. The vegetables are fresh, meat is well proportioned and necessary spices for the easy recipe cards are provided.
Hello Fresh app 5/5
I love this app because it is so easy to maneuver.
I love hello fresh first and foremost. The meals are excellent and delivered on time. The app makes it easy to pick my meals, track my package, and rate the meals. I
Meal selection 2/5
By Fun funun games12
I select the meals on the ap but that is not what I receive
Makes it easy to chose my meals for the next week
Great most of the time 4/5
By Find your center
Occasionally doesn’t let you access choosing meals
Too many issues! It never works now! 1/5
More often than not when I try to check the new menu I get an error message to “try again later”! This app is horrible since the last update! How am I supposed to check and choose my menu when I can even the app to work?!? FIX IT!! PLEASE!!!
Horrible Delivery Service (Philadelphia) 1/5
By Philadelphia kid
Heed the warnings about bad delivery service. Tracking showed my order as delivered, but nothing is at my door. I spent 45 minutes on the phone waiting for service when the doorbell rings. It’s my order I thought had been stolen from my stoop. Everything reeked of cigarette smoke. I don’t have the appetite to find out how good the meals may be, a terrible first impression
App review 1/5
By love this app not
Not very intuitive or helpful. All 5 attempts at a nickname are taken so refuses to post a 1 or 2 star review. Even Crapapp is taken already! If there are more stars above then this was the only way they will accept the review
Awesome APP 5/5
We can’t say enough how much we love HelloFresh! And the APP is very user friendly!! I love the availability of the recipes and having them all at my fingertips while cooking! The voice feature makes going through the recipe nice when I’m using my hands or don’t have counter space for the card that comes with the food. This has changed our lives for so much better!!
Takes the stress out of dinner prep! 5/5
I was beyond skeptical going into the whole meal delivery thing but I am LOVING IT! For someone that hates going to the store and constantly stressing over what to make for dinner, this is the ticket! I have enjoyed the selection of meals to chose from every week and it is just the right portion size for my family, we hardly ever have leftovers! I have also saved money by not buying a surplus of groceries that go to waste! The food is always fresh and when prepared it is oh so yummy! Thanks Hello Fresh for making my life a little easier!
Great love it! Very easy!
Lunch and dinner is easy! 5/5
I’m now eating healthy, delicious meals for lunch and dinner! Cooking for one is usually boring and not the healthiest choices, however w HelloFresh the food is delicious, the prep is easy and I’m trying new foods the easiest way possible! Had a coyote issues with delivery when I started, but HelloFresh fixed it.
Totally worth it!! 4/5
By Workin' grandma
We haven’t had a bad meal yet! Love the convenience! Would recommend it to anyone.
First Meal 4/5
It was really good! I was disappointed that it was missing the Fig Jam since it was the Figgy Pork. I improvised and added some honey, cinnamon and vanilla to the sauce.
Hoping tonight’s meal has all the ingredients!
Pleasantly surprised 5/5
Everything is so convenient and no food being wasted. We never would had tried this if it wasn’t for the free offer. We really didn’t expect such outstanding favors or enough to eat. (My husband is a big man). It fills us both up and sometimes have enough to take for lunch.
Great stuff 5/5
I don’t know why more people aren’t using this service. The price is exactly fair based on what you get, and the meals are wonderful. The app lets me skip a week when necessary, chose from a large variety of meals each week, and lets me rate every meal I cook if I want to! Come on, this service is a life saver.
Figgy Balsamic Pork 5/5
Wonderful and so flavorful! Yummy!!
Use this App if you get HelloFresh. 4/5
The App works just fine, allowing me to manage HelloFresh service and my account easily. Very occasionally crashes, but restarts without issues if it does. I do not believe this app would have any utility for users not subscribed to HelloFresh.
Good food but beware of subscription issues 2/5
I’ve used hello fresh sporadically for a while now. The majority of the time the recipes are good and gave me good ideas.
Unfortunately, I had an issue recently with them charging/shipping me a box on a week that I skipped. I also did not receive the typical email that week about confirming my meal selections. I only figured it out when I saw an email from PayPal about $60 leaving my account. I had a crazy week at work that week, and home life is hectic with kids, so I never got a chance to follow up with customer service before the delivery. Because of this experience, I cancelled my subscription altogether. I would feel much more comfortable if there were an option for a confirmation email where you authorized payment/shipment every week with meal selections. The subscription model feels shady.
The cost is a factor for me too. $10/person/meal is good compared to take out, but not regular home cooking.
Food is Great....App is Not 1/5
Updated review: I still think the app is horrible. Not only is the issue below still not fixed but with the latest update they took the calendar away and you now have to scroll through each week instead of just picking the week you want. Given how slow the app is, it’s a pain to do this. Quit monkeying with it, if you’re not going to make it better!
I love the meals, my issue is with the app. It’s always been kinda slow & glitchy but I liked that I could see information on each of the meals & even view the recipe to make sure it wasn’t beyond my cooking skills. With this latest update, now I can only see the meal description, cooking time & calories. That’s not okay. If I can’t see the ingredients & know ahead of time what it entails, I’m less likely to make an order & will gravitate more towards Home Chef.
Payment section doesn’t work 4/5
By The worst ever 4728
Good app. Easy to use. One of the major issues is that you cannot input your credit card details under the payment section on the app - you have to do this on the
Avoid this company 1/5
Hello fresh opened two accounts (unknown to us) in our name due to a computer glitch. When we decided to cancel and received conformation that we cancelled one account, they then sent food under the second account. We complained to them and were told to pound stones, they also fought the credit card dispute. Others have complained of this problem, so HF is aware of it, but they refuse to correct those affected by it. The company is only concerned with keeping you in a subscription. Just avoid it.
Be careful discounts not honored 1/5
Excited to try this only to find out the the introductory rate was not honored and most meals are an added cost. That is fine, just be honest beforehand.
They constantly deliver my box to the wrong house. Also the chicken sometimes has a weird texture to it. Would recommend trying out other services
I tried them all! 5/5
This was the best!
HelloFresh App 5/5
The app is so easy to use and to pick your meals are a breeze!
Way To Go 5/5
We are pleased with our meals. Very happy
to have it all delivered and all selections already made!
I absolutely love Hello Fresh. Everything is easy to pick from, including the delivery date. The meals come pre packaged and proportioned out. The recipes are easy to follow and are quick to cook. If you have never done a delivery service like this I highly recommend giving Hello Fresh a try. It also takes the stress out of grocery shopping for those of you who lead very busy lives!
Great recipes 5/5
Very straightforward delicious recipes. Very varied and satisfy all tastes:)
Never had a glitch or bad ingredients, have been with Hello Fresh over 5 years
Love the meals, hate the cost 4/5
Most of the meals we received were pretty good. I used a promo code for my first few meals and it was worth the price. But full price is a little too much.
Majority of the time I love the food! 4/5
The recipes are pretty great. I love the variety and to be able to choose your weekly meals. Very rarely did I have items that weren’t the best quality. Maybe a slight bruising of veggies from time to time but that happens.
The one thing I would recommend, is better steps for those who aren’t average cooks. I found some of these recipes difficult because I didn’t know basic steps to cooking. And some people want a nice, easy meal but maybe they need some basics cooking knowledge too.
Some glitches 3/5
Must sign in on my laptop for half the functions. This is especially difficult if there was an issue in the order and I didn’t bring my laptop home from work for the weekend.
Bestest Ever!! 5/5
If you lose your card... its in the app!!! 💙