Love this!! 5/5
I’m a busy working mom and I was struggling on what to make for dinner and this helps so much! It saves me time and a lot of thinking. It also is so delicious my 3 year old will often eat more on the days I make the HF dinners!! It makes me feel like a gourmet chef! App is also easy to follow and use. Products sent to us is always fresh and in good shape. Just love this company
You must give it a try! 5/5
By Mom loves this game!
I signed up for Hello Fresh because I met a lovely girl at the mall that was representing them and explained why I should give it a try. I love to cook but those weekday maintenance meals are pretty boring. Hello Fresh has made those meals simple, incredibly delicious and has taught me some cooking tips to boot. The key is to stay on top of ordering what you want and if you can’t get to it or won’t be around, you can always skip that week. It’s really worth trying.
Always came warm!!! 2/5
I understand that they added the ice packs but every single order I got, the meats already came warm and ice always melted. Also I would place for delivery on Friday and I would always wait until Tuesday to receive!
The customer service is nice and easy to talk to but I never got anything for the issue and sometimes not receiving my whole purchase. The recipes used are very delicious and fun, but often repeated and like I said I ordered some chocolate truffles, never received.
Whoever came up with this is brilliant. All of the meals are fantastic and the customer service is on point.
Incorrect info (review of app not HF) 1/5
Sometimes the app works and it’s great on those rare occasions. But mostly it’s inaccurate. Today it’s saying my account has been deactivated, even though I should be getting a food shipment today. I also have a wine subscription and sometimes it will say that’s been canceled. Or it will just show the wrong selection of meals. Most times I end up back on the website to check the errors, so the app is essentially useless most of the time.
Lacking lately 1/5
Loved this. But last few meals came with meat not sealed properly. Meat juice all over everything in box. The first time this happened they responded quickly. Reported it 2 additional times via FB. They suggested on contact via email. Never heard back. Threw most of two boxes away. One doesn’t want raw chicken juice all over everything. Never heard back. Asked to cancel my account. Again never heard back. So I continue to just skip meals every week. Frustration as I recommend this company to everyone. Packaging Dept needs to seal their meats better. So frustrating.
Very easy to navigate! Very easy to manage my plan and select meals. I prefer recipe cards but app includes recipes, a timer and option to take a picture of the finished dish. Can rate each meal but would like more options added like “Would u make this again?” Or, “what would u add or take away?” Appreciate notifications to remind me to select my meals for the week.
Thumbs up 5/5
By walker party of five
I like Hello Fresh! It has proven to be very convenient. I love that I don’t have to sit down and write out a menu then shop for all of it. It has made me cook more instead of eating out. Thank you!
So easy! 4/5
This app works to control what meals you want to pick, and you can cancel for many weeks in advance if you know you’ll be gone or don’t need delivery. You can also see the recipes if you want to recreate something. Also, customer service is easy to contact and they are so helpful.
HelloFresh has boosted my love for cooking! It has also helped my boyfriend get more comfortable with cooking. The best part of all is that making these meals together has been a great way for us to bond and work together and create some awesome meals! We couldn’t be happier with the process and the results. Not to mention, the meals are delicious! I am a pretty picky eater but I’ve been enjoying everything we have gotten. Looking forward to more awesome meals to come!
Cancelling for now! 4/5
By Later Bh
I have been extremely happy until this week. The food is wonderful but this week I received the incorrect menu card which stressed me out but was resolved thru Customer Care, two of the produce items were near rotten and the chicken was spoiled and was tossed. For now I am cancelling but will definitely reconsider and give them another chance.
Easy peezy 5/5
This app is as great as Hello Fresh meals! Everything is at your fingertips. Your orders, choosing meals, looking up directions etc. LOVE it!
Why did they change it? 1/5
I really used to like this app. Bought lots of Hello Fresh Boxes, and kept the recipes that I liked in this app. Now you can’t access the recipe anymore unless you sign up again.
Great for us old folks! 5/5
Now that we don’t drive much, it is incredible to have really good food, restaurant quality sitting safely in the frig whenever we are ready to eat. It is a gigantic problem to get a ride to the store, shop a quickly as our old feet can go then lug it all inside only to discover we forgot something. The only thing is I have yet to come close to the time estimate, usually double. Guess I can’t chop fast enough. But it is definitely worth it and costs less than fast food. Win win win!
Great app 5/5
Great app and even better food!
Hate the App 1/5
Love the meals, hate the app. It never works. I have to log in to the web to do anything.
Great App 5/5
I love Hello Fresh and the app makes for a really easy enjoyable experience. Everything I need is so easy to access right on the app.
Charging after cancellation 1/5
I called and canceled my account. Customer service gave me a refund. The next week I got a text saying my account was charged again and this time it was double the original price. Also said my delivery was delivered and I never got it.
The App is the problem. 2/5
By Lol suave rey
The application is not working properly and I have full connection with my internet. When you want to skip meals or change, it glitches. This has been happening for 2 weeks now.
Easy to manage 5/5
By Looking For Update
I was afraid to sign up for a meal delivery service because I didn’t want to get stuck with meals I didn’t want, or have a problem skipping weeks or cancelling the service. This app makes using the Hello Fresh service so easy! I just pick my meals a few weeks at a time, skipping weeks when I don’t need the service. As long as I check in every couple of weeks, I only get (and pay for) the meals I want. I’ve even skipped a whole month of meals with no problems. I like to use Hello Fresh when I know I’m going to have a busy week and want to have a couple of meals ready to cook without having to plan and run to the store. So far, most of the meals have been very good, and I’ve even added a few to my regular go-to meals when I do have time to meal plan & get to the grocery store. Basically, when I’m not ordering the Hello Fresh boxes, I’m still recreating some of the best meals we’ve had from the service.
Jaz Cook 5/5
By Jaz Cook
One of my favorite plates ! Glad I’m back to hello fresh
Not user friendly 1/5
Hate quesadillas and flat bread I keep saying it but I keep getting the crap. I’m a vegetarian so it’s not like they have to spend tons of cash to fill my bags. Just give me what I ask for
Hello fresh is amazing 5/5
We’ve been ordering hello fresh for about a month now and everything has been fantastic. The app is easy to use to select your meals. You can review the cooking instruction online too!!
Why doesn’t the App allow rating of recipes? And requires a nickname??
Its easy to change up the weekly meals. 5/5
I love this app so easy to scroll and review my weekly meals
Schedule not flexible 2/5
You have to follow the schedule carefully. If you forgot, you will be charged a lot by default. BTW, I ordered food to be delivered every Tuesday and Thursday. Someone they decided to give me 2 meals on Tuesday. I understand it might be good to someone, but just not working for me so well. I paid 70 bucks each week for 2 meals which most likely spicy chicken or spaghetti.
Still getting familiar with this app 4/5
I hope this helps me to complete manage my deliveries and selected meals better
Simply simple 5/5
My family and I love Hello Fresh. The meals are simple to make with great directions. The recipes have not disappointed. The app is clean and easy to use. Straight to the point. It’s easy to change the delivery day or pause for a week. It’s easy, simple but delicious.
There's sooooo much zucchini😭...repetitive ingredients.. 3/5
By Diego Timido
There's so much zucchini. So much. So so so so so so so so so so so so much zucchini. Every dish... Zucchini. How many ways can one mix zucchini into a dish. There's got to be other vegetables in the world. I don't even like zucchini. Zucchini spaghetti, zucchini burger, zucchini bibimap, zucchini zucchini zucchini.
Then, the ingredients are incredibly repetitive. When they're not offloading piles of zucchini from their zucchini farm, you basically will get some combination of onions, scallions, mushrooms, tomatoes, sweet potatoes, string peas, and for some reason apple and raisins..🙄. I think I've covered just about 90% of the dishes with these ingredients..
Then, add sour cream and siracha and you're up to 100%.
On a positive note.. The food is actually pretty good most of the time. But after a while. You'll get bored with the repetitiveness. MIX IT UP FOR CRISSAKE!!!.
Love this app 5/5
Everything seems to work perfectly for me when I use this app. It’s easy to order my meals and makes changes to my account. I’ve been using this app for about a year now and no issues. Love hello fresh meals, love this app.
Beef Bulgogi Bowl 5/5
I’d give it 10 stars if that was an option.
This is our FAVORITE Hello Fresh meal.
Easy and scrumptious. We lick the plates!
App is very unreliable 1/5
My husband and I love HelloFresh! But this app is something 😬 There have been many updates in the last few months, but none seem to be improving the issues. The app freezes out, causing you to have to uninstall and reinstall. This is a recurrent issue and causes headaches and service disruption. But.....We love the food! I’m never around a PC so this is a pain 🤷🏻♀️
Missing items 2/5
Pictured 5 scallops . For 2 people only 6 scallops total.
Another meal recipe calls for fresh dill, no dill!
This recipe for shrimp calls for chili, no chili.
THis was all in 1 week.
Previous weeks were great!
Hoping this doesn’t continue.
App did not have a place to call when this happens.
Easier to use than the website! 5/5
I love the HelloFresh app and pretty much solely use it to update meals and track my subscription.
Everything is amazing
Problems with this app 3/5
By JNE BNE
I thought this was a page to review the app, not Hello Fresh food or delivery. Am I wrong? I have no problems with the food or delivery, but this app drives me bonkers because half the time when I click on the home screen and then try to make a selection, it doesn’t work and says try later, so the app is not very helpful at all.
WORST FOOD I HAVE EVER HAD 1/5
I had dinner at the home of some friends who served this horrible drek!!! Like most of these new food applications it’s all about the hype and sadly very very very very little about the actual food. Yo!!! Folks at “Hello Fresh” BUY YOURSELVES A COOKBOOK (one that lists more than salt and pepper under condiments). Your food needs to get a whole lot better before it rises to the level of “mediocre.”
Love Hello Fresh! 5/5
Easy. Fast. Affordable. Flexible.
This service is actually cheaper than me buying groceries and then leaving recipes unmade. I have a lot of food allergies - the recipes are adaptable. I can sub rice for couscous, for instance. I can change up the spices. I can choose recipes that limit my allergens. And the boxes arrive fresh and on time every time. I don’t know that I’ve ever seen such gorgeous veggies and fruits. When I get home each evening, I simply hand the beautiful recipe cards to my husband and he picks dinner. 30 minutes later, I’m serving him a beautiful plate with generous portions. And the app is right there in the palm of my hand to make choices for next week’s dinners. There is absolutely nothing that I don’t like about Hello Fresh.
By Feeling like a chef
I’ve never been much of a cook, but now I look forward to cooking amazing meals that are so easy. Our family meals were becoming routine with the same meals every week. Hello Fresh has helped us step out of our comfort zone and try foods that we wouldn’t ordinarily eat and we have not been disappointed at all.
Hello Fresh is Tasty, Easy, Time-Saver, Fun & Cost-Effective Meals 5/5
By OC Special
For the last 3 or 4 months we’ve really enjoyed our Hello Fresh Meal Kits & always look forward to our deliveries.
The food & meal prep has been very good, with truly high-quality, excellent tasting products. I love to cook, so I sometimes add a few extra things to the meals, but even beginners can easily make these meals, but Hello Fresh has texting, phone support or FAQs if you need extra help.
We’ve only had 2 glitches so far (the wrong protein on one meal, & they left out a very key ingredient on another one, but I called them & they apologized profusely & took care of it immediately, & gave us a free meal as well. Excellent customer service!
It’s great to be able to save money & time & have great meals too. Sometimes I like to order a meal I know is a bit more complicated, just to learn a new technique, or challenge my own skills a bit, and it’s always been a pleasure.
Also Like that they include the nutritional info & the list of things I’ll need to have from my own kitchen, so I can be prepared.
All in all it’s been a great experience & whether it’s the Cheeseburger Frico we just had, or the Pan-Seared Duck with Potatoes in Duck Fat that we’re really looking forward to this weekend, it’s making our lives easier & chock full of interesting meal choices every week!
Missing items 1/5
By F Bruno
I’ve been getting this for a month, and every week I’m either missing ingredients or receiving poorly packaged items. Crucial ingredients. This week one of the bags contained no produce. I’ve started cooking once only to find that I was missing the seasonings. One week, my package of chicken was punctured and leaking all over everything.
I reached out via email and they issued a credit to my account, but I subscribed to this for convenience, and it’s extremely inconvenient to have to change plans and appointments to shop for groceries to replace a bad meal. I’m cancelling.
The food is delicious. The recipes are fantastic. The instructions are a bit difficult for a VERY beginner to understand when I have zero knife skills and don’t know what ‘mince’ means (even though it is easy to look up on the internet). Overall great product
Save our time and our decision 5/5
Save our time and our decision
Works great 4/5
Simple to use
Love it!!! 5/5
I absolutely love how there’s new recipes each week so you can try different foods an more convenient thank going to get groceries an wasting food makes the perfect servings.Also my boyfriend loves to cook now cause of these meals
By too late delivery
It’s after 610 at night and it still has not arrived seriously this is not acceptab
I LOVE HelloFresh! 5/5
The meals I have prepared with my HelloFresh orders are simply FANTASTIC. Most recipes were brand new to me; dinner recipes and sides that I would have never imagined. Keep up the awesome work!
** BTW, my husband and I figured out that having the weekly HelloFresh order actually SAVES us money on our grocery bill.
Tasty meals 4/5
I love to cook and my schedule is a busy one. Takes the guesswork out of what to cook for dinner. Like having leftovers to take for lunch. Fun to learn new things about preparing food.
Really fun to cook now! 5/5
I have tried recipes I never would have thought of. Sometimes it’s daunting to gather up ingredients at the market. You always end up with too much and often forget something. With HelloFresh you get exactly what you need. It’s fresh and ready right out of the box. I love it!