Needs work 1/5
App not ahowijg anything
Doesn’t work half the time. 1/5
This is a great idea, however it doesn’t work half the time. It’s so inconsistent that I’ve stopped using it.
Here come the slow bus app 4/5
The bus app isn’t working it at all it not showing my location where the stop is and my bus is , this isn’t helping just guessing where my bus is
Was awesome until last update 1/5
Has been great all year until the last update. Now the map doesn’t display where the bus is or the notification radius I set. I first thought a bus problem but still get notifications and it happened right after the last version update to version 2.2.0
Will gladly change my rating when corrected.
This app has never worked for me. When I open the map it centers on a whole other town from where we live. I’ve never seen the bus icon. Guess my exhusband is the only one who gets the notifications. Thanks for thinking of divorced parents. 🙄
Great when it works 3/5
This is a great app when it works. Neither of our buses has been showing up in the app for more than a week, however.
The app is constantly not working
Lost Info= re-login/re-load to FIX!! 5/5
This app has been a godsend this entire school year! Everything was working nicely until the most recent update; all of my info (bus, school and bus stop icons) disappeared and I got a message saying the map info “wasn’t available” when I tried to adjust the notification radius. Everything was fine on the website, it was just the app that was screwy. I came here to see if anyone else was having this problem and just as I saw that it was mentioned in several other reviews, I got a Notification that my son’s bus was in the designated range. I checked the app and there were still no icons so I deleted it and immediately re-downloaded it. After I signed in, everything is working as expected! I bet if I had just logged out and logged back in, everything would have been fine too. Hopefully this can help other users and save you from unwarranted negative reviews!
Regularly wrong or broken 1/5
The app regularly tracks the wrong bus or none at all but then sends me a notification when the bus has passed the stop. Earlier this week the app said my kids bus was in Africa! Our school district says it is working with the developers, it has been two years.
It’s great... 1/5
When it actually works. This app crashes more than it functions.
Very reliable 2/5
I do still like this app; however, the map stopped working and I can not track the bus anymore and there are no updates or refreshers for me to find my child especially in the evening when the bus is late. Scary!
Where is THE BUS 2/5
By Sam the 6th grader
My bus is not on the map although I have ridden it Monday Tuesday and now Thursday morning. Also when it is on the map it updates every few minutes which could mean I miss the bus. I am writing this review at the bus stop because I don’t know when my bus will be here. So I have to text my friend who gets on the bus before me to find out an approximate ETA
can’t see 2/5
i can’t see where the bus or my stop is with the new update
Good idea, bad implementation. 2/5
Application is useless since last update. It shows map only.
Good app but not working at the moment 4/5
It’s been 4 days now and the bus does not show up on the map like it usually does. Please fix.
Ridiculously crappy app 1/5
Incredibly glitchy. Crashes constantly. My daughter is assigned one bus in the morning and a different bus in the afternoon. The app only tracks the morning bus number. So in the afternoon I am left with no information. There are no FAQs to help. There is no way to switch busses on the user's end. I have no idea why the school district is so excited about this app. It provides nothing but frustration.
New update 2/5
Ever since the newest update on 5/14 the app hasn’t tracked my sons bus. My child is special needs so knowing when he’s being picked up and dropped off are vital to our days
Map no longer works in version 2.2.0 1/5
Map worked fine until I updated 2 days ago & now it shows nothing.
Y’all need to 3/5
Y’all need to fix this thing is says my bus is in Jamaica
Since the update there is no information about our bus or bus stop at all. It’s just a map of our neighborhood. It would be great if you could get this figured out. I have 4 high schoolers that don’t want to leave until the last possible minute, and they app you provide not working really interferes with their laziness....
Newest update 5-15-18 1/5
By Stop N Read
This newest update took my daughter school and buses off the app. Plz fix this issue. I haven’t updated my iPad and after this issue, I don’t think want to...
It’s good when it works 4/5
This app is so helpful but it does not always work it seems to be very glitchy
Needs audible notifications 3/5
By Patty Lape
Would be nice if the notifications made a sound instead of just popping up on the screen as it’s easy to miss. Thought maybe that would happen with the recent update but appears that didn’t happen
Great idea 2/5
This app is the best idea, we are rural and is helpful to know when to send the kids to the stop. It has become hit or miss with execution. Today it is requiring a notification name and then takes you to a blank map. Issues like this happen too much.
Was a good app 1/5
Works when it wants can’t see where the bus is anymore my daughter has been missing the bus lately because of this
App update broke the app 1/5
This morning’s app update made the app no longer work.
Not functioning after new update 3/5
No bus or school is showing after this mornings update. Please fix. Thank you.
Ok when it works 2/5
By Big leg Magee
I like the idea of this app but it seems the more it gets updated, the less it works. I did the last update and all it does is show the map and nothing else. No markers or anything else. Please get this fixed
Great idea but the app needs lots of updates 2/5
I love the concept but the app is never accurate. It used to show you in motion where the bus was as it traveled. That doesn’t happen anymore. There are a lot of glitches that need to be fixed for this to be a reliable app. So definitely don’t depend on it for pickup and drop offs.
Apple Watch? 3/5
Valiant Effort!!👏🏾......but... 1/5
This could've been such a great tool for me, but the app kept crashing and shutting down my phone. Inaccurate locations of the bus was also a downer.
What happened???? 1/5
I try to pull up my children’s information on the map, it shows that we’re in North America. I try to pinch out to our exact location and the app force closes. What happened?
Great once you figure out how things work 4/5
I still don’t have a clue how to disable the emails, but everything else is easy to find once you look for it. The app as a whole works great. I love the idea of seeing where your bus is, and it’s very helpful.
Needs help re: sub buses 3/5
I get an email and alert when a bus is being substituted along with the new bus number however the app still tracks the original bus. There is no way for me to tell it to track a different bus. So unfortunately on the days we have a sub bus, the app isn’t helpful.
Started to glitch lately, I live in NC and it stated that apparently my kids bus is in Lagos... WTH?
App crashes constantly 2/5
Updated the app recently and now the app crashes shortly after opening it. Cannot even use it.
Good App 4/5
By app user 2018
I love this app. The only thing that I would suggest is the email updates when bus is in radius is not accurate sometimes I get it after my son is picked up and also sometimes the app has slow latency (ex. My son will already be on the bus and my app will show the bus on the way to the stop). The reason for the 4 stars I’d because 90% of the time the app works for me. The other 10% I have those issues mentioned above.
No timely audible notification 3/5
By Mom LY in NC
This app is great for tracking the bus’ location on the map, but the notification that should come to my email is always delayed, and sometimes doesn’t sound an alert on my iPad at all. It does help to know when the bus is approaching our stop - not standing in the cold for 15-20 minutes is a bonus!
Poor update notifications 1/5
When the bus gets substituted, the app doesn’t get updated, you’ll get a notification that your bus is being substituted. The bus route will still be attached to your original bus and you have no idea when the substitution is showing up at your stop. This happens all of the time for Mint Hill schools- mostly Mint Hill Middle. The app is a cool idea but if it doesn’t work properly, it’s more of an irritant. Just update the substitutions!
Password reset? 4/5
I just switched a phone so idk if it’s the phone or the app acting up but I can’t reset my password. The app is pretty good but sometimes it’ll glitch and the bus just jumps to another place. Other than that this app is very useful since now I don’t have to wait for a bus that might not even arrive in 20 min. Especially when new bus drivers change route and the schedule’s all messed up, this app helps solve those problems.
Pretty good 4/5
It’s been working pretty well lately. An occasional issue but still improving. I would recommend it.
Could be better 3/5
The app does the basics - track bus and give alert.
Improvements - the alert method is glitchy. I get emails instead of phone alerts and I’ve turn settings on and off but there’s no rhyme or reason to it. The school code starts the set up process but nowhere in the app is this retained. It’s important if you reset your student when the app acts buggy. Finally the ETA to stop is not updated. I figured it out once we missed the bus a couple of times. You’ll get a radius alert and you’re five minutes away so you scramble to make other arrangements for your child.
I must admit this is better than no tracking so get the app but lower your expectations.
Vehicle stop information is not available at this time. 1/5
Every morning I check my phone to see where the bus is, but this app won’t do what it’s supposed to do. The app tells me that my bus and stop information isn’t available, and to please try again. This app is useless for me in the morning.
worst ever 1/5
it doesn't work--my map only says there are no stops at this time and there is no customer support--waste of time.... this wasn’t me wth
What happened? No support 1/5
4/17/18- update: just received a response from my JANUARY complaint. And they apparently have the same generic answer for all bad reviews. “Please contact support, we would like to help.” Uh huh, unbelievable.....
The app worked well initially. Now it appears it may have dropped my child from the system all together. I even tried re-adding name. Forget about getting a response from the so called support team. I’ve sent 3 emails.....crickets!
I like it !!!!
Very convenient ..!!!!!
Bus circle does not even show up 1/5
For the first 3 months of having this it worked great now my bus circle doesn't even show up we have gotten multiple emails that it will be fixed but it never is.😡😡😡
So I been standing outside since 6:00 and the bus still ain’t here. It’s supposed to be her at 6:10 and it’s 6:38 smh!!!! Btw its bus 232 in the dps district!!!!!
ITS GOOD 4/5
It’s a good app, I will admit, but one suggestion I have is put how much time it would take for the bus to get to your specific spot. Other than that ITS AMAZING APP 👍🏻🙃
You get what you pay for... 1/5
Look, I see what this app is trying to do but it doesn’t help anyone if it doesn’t work! There have been many errors with this, for example the map not updating for 45 minuets, or the fact that even when a child gets picked it up they aren’t marked as picked up. It’s a wonderful idea but it has a lot of room for improvement.