Raffle Issues 1/5
I was notified by text at 1pm that I’ve won a raffle for a shoe. I’ve spent the last 2hrs trying to confirm my win on the app, however, whenever I select view results nothing happens. This is unfortunate, because I’ve spent a lot of money at Hibbett and for their customer service reps to just say oh well there’s nothing else they can do is quite frustrating. Probably won’t rely on them going forward for my shopping needs.
Online Raffle 5/5
I won my first ever online raffle, big ups to Hibbett | CG! #Jordan13s
Love it! 5/5
Payment option 1/5
When on the app when I try to pull up my credit cards on my account I keep getting an error message. I can log in to the website and all my info is right there.
Also I have entered several of the raffles and only won one. When I would try to confirm my pair on the app it would not let me confirm.
Lacking is not even a word that I would use to describe this app. Please repair.
It doesn’t work!! 1/5
App is constantly crashing!! It doesn’t work!
Love this app! Only problem I have is if a item is out of stock it will not inform u so if you place a order and your size is there your happy but then 2 days later they will cancel your order due to the item not being in stock. Hope u guys fix this problem. Other then that I’m happy!!!
Don’t fix 1/5
People most know the app, download and take all clothing
Love this app 5/5
Super fast and easy to shop in
Segunda compra 5/5
Esta es mi segunda compra. En la primera me fue muy bien. Y creó que seguiré comprando con ustedes. Muy bien ustedes
No Point 1/5
App is garbage. It freezes and gives you so many error codes there is no point in having it. They do raffles for sneakers IN APP ONLY but the app doesn’t work so what’s the point?!
Shorted out app 3/5
I was using your app for a raffle ticket for flint 13s and submitting my personal info and your app shorted out and kept kicking me out and wouldn’t let me log back in at all this is a major problem.
I never get chosen for raffle. Every time I enter it’s always overlooked or a problem the raffle system is over rated.
Like the convenience 3/5
By Beautiful Byrd
Convenient just wished the Hibbett awards discount applied as it should sometimes it lets you apply your coupon from the Hibbett rewards points sometimes it doesn’t, also wished it would tell you if something was out of stock before you checkout
Nice app 5/5
By Tevonne Williams
Better then using the website 😂
By Retro Me!
Great service across the board!! My favorite shoe site!!!
Easy & Fast
Trash app 1/5
Takes forever to load!! I downloaded this app for the purpose of raffles. I’ve entered over 20 & haven’t won 1 at all. & they still have sold out shoes show up as if they are still in stock.
Page refresh 2/5
By You are so many times do
When trying to shop items, if you click on an item to view details and then go back to the shop screen, it refreshes you and sends you back to the top. Then you have scroll all the way back down to where you were. I’ve added several filters just to keep the numbers of items per page to a minimum. No matter what I do, if I view and add to my cart, my page is refreshed and I’m sent to the top. Very frustrating and time consuming. Almost impossible to “browse”. I usually leave the app without buying.
Great, convenient 5/5
App doesn’t work as expected 1/5
App is horrible. Unable to enter raffle, doesn’t send code to verify number. Fix ASAP
I can’t make a purchase thru the app I have to go to the browser for some odd reason. I have tried deleting and reinstalling the app.
bad app 1/5
By Kyla Toraè
your app will not let me purchase , it says there’s a error for quality 1 .
Bad app 1/5
I normally shop with Hibbett but they aren’t up to standards in many things
This app is garbage 1/5
By mario jr carrillo
I won the raffle for the Jordan 1 royal toe it said to log in the app and claim your shoes but when I did a error pop up then said I forfeit my shoes so I call customer service was on hold for 45 minutes.
Need to fix this app so this doesn’t happen again
App is TRASH 1/5
By Joey Chubbs
So many problems with this app. It recognizes who I am but I can’t add any payment options. Then when I win a raffle, I constantly have to forfeit because the app won’t let me confirm the win. This app is complete trash! I used to think Finish Line had the worst app.. NOW THAT TITLE GOES TO HIBBETT
Thanks Won raffle for my daughters birthday shoes 5/5
Raffle is a new thing for me but it was ok
I love the app, however, there is one thing that irritates me. When I’m searching for shoes and I click on that shoe to see if my size is available and when I go back to view the other items the page loads back to the very top of the page instead of where I left off at. I think it would be so much better if the loading could go back to whatever item I left off at before I clicked on that item.
Horrible !!!! I literally order on Thursday just so it can cancelled today! Now I can no longer find the shoes I want with other companies because I decided to buy from you guys !! Worst company.
New Fav Sports Apparel Spot 5/5
Great prices, great clothing and super fast shipping. Hoe can u not love this place?
Great checkout! 5/5
Nice, easy, and fast. Now that’s how I like secure the box.....💯😎
By larch 2219
Review of site 5/5
Awesome & easy
By Ave Rom
Easy to order, quickly processed
Ease of App 5/5
Using the app was easy. Can’t wait to see my daughter’s face when her shoes arrive. 😁
Great for shopping 4/5
By Jay GOT BANDZ 252
Good app 5/5
By Birdman KY
Easy to work. No issues
App is sorry 1/5
Hibbett always has deals, but the app is sorry and always having problems. I’ve never been able to pay for merchandise through the app, and have to go online to purchase my items but by then someone has already purchased them. Hibbett needs to do better, they are not the city’s gear.
Hibbett Sports 5/5
Love the deals they give
Best app for purchasing ANYTHING 5/5
man everybody else should sit down and learn something from Hibbett
I always get the best deals in here
I’m not satisfied with the raffle system 1/5
I’m not a negative person and I’m not trying to discredit this company but I was sent a message stating I Won the Raffle and it said to confirm ..I tried to confirmed the Win several times but I was constantly getting a message saying error and saying send feedback ...after trying three times to confirm the Win I email explaining to the company but I got a text saying I forfeit my item ..I am very unsatisfied but it’s nothing I can do now but hope I can find usually three pairs I want to purchase size 10 men... 7 big kid and 2.5 preschool 😔😔😔
By kayden searcy
I hope all these people who work here die in their sleep.
Best sneaker app ever
Terrible App 1/5
App always crashes when trying to place orders. Have to place all orders on the web instead of in app. Pointless to use the raffle system. The app won’t let you confirm raffle wins. Pointless to consult with costumer service. They don’t care and give terrible solution advice.
Never been a shoe person until now. The price is right. It’s easy to put an outfit together! I love it here!!!
I’ve used this app to order merchandise 3 times and I still haven’t received my points or reward cash y’all need to fix that or I’ll just shop with the competitors! Thanks a VIP member!
Troy review 5/5
By diddy dixon
Honestly I thought I loved the store but maaannn.the app makes it that more enjoyable love the app
Easy as 1-2-3 5/5
Super easy to navigate
Two different shoes 2/5
I just recently placed an order and received two different sizes. Hibbett.com said I would be able to return to the store, the store claimed they are closed to the public. But they have web pickups. Now the shoe no longer has the size I ordered. And I have to package the shoes and locate UPS to return before I can get the refund. And I had to place another order before I can get the shoes or refund