Not a happy Grandma 1/5
I wanted to get these for my younger grandkids. I remembered them from when I was a kid. These were what made going to the dentist bearable.
The 2 kids had them all finished in less than 2 weeks and we're back on Wii shooting things. No matter, I can deal with that.
I tried to stop this 30 day trial. There is nowhere to do that. Please email me that my ccard info is no longer in your files and that I've not been charged.
The kids are 7 & 6 yrs.
This app is not free! 1/5
By Person who did NOT subscribe
I didn’t authorize this purchase and it’s been charging me $4!!!! I want to UNSUBSCRIBE of something that I did not subscribe and it doesn’t have an option! Please stop charging my card!
I LOVE HL 5/5
Best magazine as a child and best app as an adult
Hard to unsubscribe 1/5
You all should make it a lot easier to unsubscribe for customers who do not wish to use the app. I looked everywhere and couldn’t find how to do so nor any mention of cancellation whatsoever. My account is supposed to be charged tomorrow but I called and your customer service center is closed today (Sunday). I have emailed you about canceling so hopefully my account will not be charged.
Fun game 5/5
I have been playing this for days, have the books and have enjoyed from childhood. Still in all its forms has never been a joy to play.
By anything helps
Trying to unsubscribe is a mission. My mom found old puzzle books from 2004 & to be honest they are more fun than them on the app.
Borderline Scam 1/5
After reading reviews, I emailed to get instructions on how to cancel my subscription. The whole subscription idea is a joke bc you only get a few puzzles each week. So my daughter is bored after one day. Canceling is trickier than it should be and I never would’ve figured it out without emailing them. They suckered me out of more money than I planned to spend on this app.
I had no idea there was a charge! 1/5
By summit jones
I wish they would’ve made it more clear on the app that there would be a charge. I had
Money coming out of my account and had no idea why. The app isn’t even all that great to be charging for it!
Be aware, this is not a free game. 1/5
Immediately you are bombarded by subscription requests for nearly $30 a year! Bait and switch.
Takes Your Money 1/5
I never approved this app to take money out of my bank account. I’m not sure how this happened but this app has been taking money from my account for months now and won’t STOP! Be careful cause after 30 days you will start getting hit with bills from them.
Trying to cancel is virtually impossible 2/5
If you get an app that says free for the first 30 days, You have to give people the option to cancel without jumping through hidden hoops. I love highlights but this just seems very shady to me.
It doesn’t allow you unsubscribe even if u delete it off your phone still charges your account DO NOT LIKE IT
How is it a free app?! 1/5
By Denver chiver
The only way to use the app is to pay a monthly subscription. It should say that before you download it. Very shady
0 stars 1/5
Opened the app for about 10 seconds and it tried to make me subscribe or type in my email to continue. No thanks, I’ll find an app that doesn’t try to con me out of money, hoping I forget about the subscription in the future and keep getting charged monthly unknowingly. And I’d rather not receive spam emails, I get enough of those. Downloaded and deleted within 30 seconds.
Don’t download 1/5
By Rainbowwolf tala
Not paying for a “free trial”
Scam scam scam 1/5
This is a scam app. As soon as you launch it automatically opens a pop-up to sign you up for a monthly subscription!!!
Apple should permaban the account. The developers belong in jail.
Worst app 1/5
This is a horrible app. I kept it for 3 days played it once and it’s still taking money out of my account. I don’t even have the app anymore but I’m still getting charged and I don’t see how to cancel it. Waste of an app and my money!
Must pay for app 1/5
By Chris Pacitto
I think it’s wrong for making us pay monthly for a kid app, there are plenty of apps that let you play free and charge for certain things. But we all know these highlights are free in every doctors office why make us pay for them, I would strongly consider re working you app and have a free version.
It’s a scam! 1/5
This app has been charging me for months, without allowing me access to the games. My daughter used to love hidden pictures so I paid the subscription fee. I recently got a new phone and decided to download the app to cancel my subscription, however, despite being charged today, the app is claiming I have no account to restore. I am paying to use an app that I have no access to.
NOT FREE!!! Don’t waste time downloading 1/5
By Pike county
A FREE app means I do not have to subscribe or give you a credit card for trial basis. This app will not even show you a trial without giving a credit card to auto bill after 7 days. I can understand up-sell but just charge for the app to begin with instead of calling it free!
Never subscribed 1/5
At no point did I ever subscribe for this app and I have been charged multiple times even after removing. They claim to run the game as “free without subscribing” if chosen, yet somehow still manage to subscribe users without them knowing. Will be disputing the charges made. Very wrong and see this has happened to multiple people and yet no solution from the developers. Not right.
$48 a year for this one app? 1/5
By David NYC
Totally crazy. At $3.99/month, this app will run you nearly $100 on two years. Maybe if it came with a print subscription to Highlights and access to their other apps, you could justify this. At this price though, it’s pure greed and tarnishes my image of the entire outlet.
Hidden pictures 1/5
I want to cancel this subscription which I thought I did already, why am I still being charged? Please cancel and quit charging my account. Not happy 🙁
How am I still getting charged for this game when I no longer have it? I then redownload it to get to here and it’s asking me if I want to repurchase it. So clearly I do not have it anymore..
It’s not at all free! 1/5
It’s a lie!
Unable to cancel subscription 1/5
I have been trying to cancel my subscription for the past two months and have been unsuccessful. Beware if you complete the trail it is very difficult to actual cancel the subscription later on.
You guys keep taking money out of my account & no longer have this app anymore 1/5
I want cancel my subscription as of 11/28/2018 and requesting that No more funds be taken out of your acct.
The best game ever 5/5
By lianna shparber
This game is the best game ever because it keeps me busy for like a long time and I love this Company and I get a lot of magazines from you guys and it makes it excited when I come home and I just go right to it and flip the pages to the hidden pictures page and do it all the time . One thing I notice in the magazines is that in he hidden pictures page I find stuff I. The pictures but their not on the list ? Why ?
How do i stop then from charging my account i don’t even have the app anymore and they still charge me $4.23
Wish I could give 0 stars 1/5
If you want to waste your time and your month download it also make sure you cancel your subscription to the app as well because even when you delete it money will still be taken out of your account, I learned that the hard way! If I could give them 0 stars I would.
Fix it please 1/5
I remember growing up to having this game in a book now that I have it as a game I am so happy. Even though the only thing I hate about this game is the downloading of the next level it can stay one day left I might miss that day to go into the app and it will restart it’s self. That is something that y’all would like to look into please and thank you. But for now I’m deleting this game I literally hate it now.
Highlights subscription 1/5
By Person of non interest
This app is not allowing me to unsubscribe from its monthly fee. It is ridiculous. The option to cancel subscription is not even available in my settings. I don’t even get on here or play and yet they won’t allow me to stop paying for something I don’t need. This is stupid and a money grubbing acts.
Bad game! 1/5
Make it easier to unsubscribe to this game i spent 1 hour doing it while i could of been doing something more productive!! This sucks🤬
Open letter to Slipnot 5/5
I’d get over it and start using correct punctuation and grammar. In fact that your next goal.
Not good 1/5
By Sannie Pie 2
This app is not worth it. You have to pay because there is a free trial then you have to subscribe.. not good.
Impossible to unsubscribe 1/5
I downloaded this for my son to try for free. While trying to set it up I accidentally agreed to purchase a subscription after a free trial ends. I tried undoing and it’s impossible. I’ve sent an email and have had no response.
How do i cancel the subscription?
Love this App! Very entertaining
I want to cancel. How the heck to you do that?
Mixed emotions 1/5
Kids love the app however they don’t play it no more and I emailed [email protected]
September 1st on how to cancel and never heard back. Why is it so hard to cancel? Do you have a number I can call? If it wasn’t for all this above 👆🏻👆🏻👆🏻 I would have given 5 stars. It really is a good app until it comes time to cancel
Purchase necessary?? Deleted it. 1/5
Can’t even play the game without subscribing to a payment plan and then if you do somehow get pass that then they will ask for you email to send spam and stuff like really guys your advertising the game but want to charge people just to check out how the game is at least let them try it before just saying pay first.
Like the old version so much better 1/5
I don’t like this new version at all, and can’t figure out how to cancel the subscription. I try to log into my account online, since you can’t from the app, to turn off the auto renewal, only to get a message saying they can’t locate my account.
The new version is timed games only, no free play. It also is in portrait mode only instead of landscape. I LOVED the older version that they’re no longer adding new puzzles to. I wish this version was as good,
Not Free 1/5
Hard to cancel subscription.
If I have to pay for this game then why do I have to wait a week to have more games unlocked??? I WILL be canceling my subscription.
Why is it so hard to cancel this app?!
By Shelby Lynnn
Not even a very good hidden object game. Half the objects look nothing like what they are supposed to be. Also this game said “Free” when I downloaded it. I didn’t know hey we’re charging my card consistently..
I'd love if I could play it 5/5
When I first subscribed to app I had no issues and truly enjoyed the hidden picture puzzles. But for the last 3 months now every time I open the app it crashes. If I delete and re-download it allows me to play for a few min, but then crashes again. I apparently have also been paying for 3 separate subscriptions to this app that I can't even open!
Hidden fee 1/5
When downloaded I never knew anything about a subscription. As soon as I add my card to my phone to purchase something else, you all charge me $3.99. Had this app for Android while now and haven't been on it in months. Now I get charged a $3.99 fee I never knew existed 🤔