By conbal LA
so bad!!! the most of the time it doen’t work at all!
Not user friendly app 1/5
By Well... It's ok
App is not very good for playback! Hard to use the search function!
Ios 16 issue 1/5
Since upgrading to ios 16 hik-connect cannot display video in landscape for playback, live view is fine works in all angles on iphone but not recorded videos being played back. This issue making it very difficult to see the footage details in small size
Lack of options 1/5
So I just installed some cameras for a client that he wanted hikvision cameras. The app lacks the option for him to see his feeds in HD. Once he shared his DVR is logged him off his account. Yes I made sure to share via QRCODE.
DS-HD1 doorbell camera configuration 5/5
This app is required to properly configure the DS-HD1. iVMS-4200 can do a lot to configure it, but this app is the only way I found to set the chime type to mechanical, for instance.
Make sure that you allow the app to have “precise location” turned on in Settings > Privacy > Location Services > Hik-Connect, otherwise the app will not be allowed to read your WIFI SSID to copy it to the DS-HD1 during installation. It will be stuck repeatedly asking you to connect to WLAN otherwise.
i dont know why in every 5 mints in my android LCD want to play again can anyone help me
By BMF JP
Took a long time to work out the bugs but now that is solved…Wow. Amazing and trouble free. Truth is small town internet issues and power failures were the culprit. Once the system had good battery back up and internet became reliable works flawlessly
Remote cameras constantly offline 1/5
My iPad is NOT jailbroken!!! 1/5
9/3/22 update gives me an error "cant run on a jailbroken device"???? Then closes and forces my iPad into landscape mode even thought I have screen rotation disabled!! My iPad is NOT jailbroken and this app has been runnin fine on it for 4 years!! You have rendered my $1800 Hikvision surveillance system USELESS!! FIX IT!!!!!!
Slow and not trustworthy 1/5
By Pierre escargot 001
Stay away from this crap 1/5
Hard to install period
Last update not work
Account very bad idea with sharing user all not working
Crash problem 1/5
Keep crashing on iPhone 13 pro max
Security cameras 5/5
By cpl tyler
I love the set up, We feel so much more safer! Thanks ADT!!
Customer friendly 3/5
By Frustrated 64
We use this for doorbell and cameras. When you go to playback we can’t speed up 2x or 4x we have to watch in real time. Same with door camera. No way to speed up to check for activity or when something happened unless you can watch literally 8 hours of night for 8 hours.
It's reliable 4/5
By nest customer
I like the app it works.
No hay de otra 5/5
Hay cosas que no me gustan pero que se puede hacer
La hora esta ensima de la reproducción del video y no se puede cambiar la fecha
خیلی فیلمی 5/5
اقا یه کاری کنین بدون اینترنت کار کنه اگه راست میگید 😎هه
Hik apps 5/5
Good apps work great thumbs up
Good so far 5/5
By Hilkiah Ben Israel
Download, installation and setup was quick and easy although I could only find this version through Safari on my devices. My camera images load much faster. I haven’t tried the playback feature yet. Hopefully that was improved also. So far I am very happy with this version.
App is lacking some key functions 3/5
The camera i am currently using is HikVision DS-HD1 doorbell camera
This app has some great feature But is lacking some of the setting I would like use like video ,image and audio settings as well as event play back settings
The audio setting available is simply on and off
I would like more control like adjusting sound volume and mic pick up range
As for the video settings there is only a simple three toggle switch SD ,HD and Ultra HD
I would like the ability to controls the exposure ,iso ,contrast ,ect
The night vision settings are simply on and off
I would like the ability to adjust the sensitivity
Night vision looks good on my camera but it auto turns on about 30min to late
So For about 30 min I have a mostly dark screen can’t identify any thing regardless of how close you are to the camera
The 4x3 fish eye live view is great but when you play back an event for some reason the video is in 16x9 fisheye view which distorts the image by flattening it and there is no play back settings for adjustment
I can’t control my mini PTZ anymore or get notifications from my 7208HGHI… pointless now..
Live is fine, but playback is a bit buggy 1/5
Suitable for a quick live look at your cameras, but on my iPhone, at least, video playback is inoperative. It worked fine when they offloaded Android users for about a week, but Hik-Connect’s cloud server can't fully support iOS and Android traffic simultaneously.
Why is this no longer working for android?
No complaints & I’m a tech dummy! 5/5
I really don’t understand any of these bad reviews. Unless the app just works perfectly fine for me and the other 5 star reviewers which is very doubtful. I had the iVMS-4200 system installed at my place of business a few years ago for security reasons mainly safety of my employees. I just recently started using this app in the last couple of months and it works fine. I don’t have any problems watching in real time with no lagging & picture quality is great. I installed this and have never did any of the updates since I read on here after people update they have problems. Very happy with this app.
Apple Watch App 5/5
Hi, is it possible to also make an Apple Watch version for your application? Even if it’s to take a glance at some recent pictures?
My opinion 4/5
By Meoustafa Kassem
Great app but need some features like fast forward and backward at playback/also control to adjust video quality at playback
By نزبذ رو
These cameras are a pain to navigate through. Not user friendly. Do not recommend these cameras or service
Great app 5/5
Love the update
This system gives me a great sense of security. I wish we had done it years ago !!
Poor replacement for iVms4500 1/5
I have a VPN, and the old 4500 did allow me to add all 4 camera’s on the local network. Only a single device = not good. And why do I need a cloud account; when technically it is not needed: was working perfectly with 4500. Only fools don’t care about privacy and upload personal data into the cloud.
Very Happy🏼 5/5
Since we have being using this service! It has giving Our life more Peace and joy. Thank you for making this possible n easy to access👌🏼💛
Won’t auto rotate 3/5
By Marcia - BYF
Apple iPad Pro 12.9 2020 model 256gb
The screen will not auto rotate. I uninstalled —> restart —> installed and still had the auto rotate issue.
doorbell ds-kv6113 no sending call on iphone only on android can you please check that please 🙏 2/5
doorbell ds-kv6113 no sending call on iphone only on android can you please check that please 🙏
Doesn’t show live stream from Hikvision doorbell 3/5
By Norcal rainer
Since last update the app doesn’t show the ds-hd1 door bell camera from Hikvision.
It works for the recordings but not live picture.
Both our phones stopped working.
Hello updated the camera to the latest firmware but it is just not working.
It connects and recording work.
Other apps show the live feed? My guess is because of onvif.
So perhaps Hikvision has a solution?
Отличное приложения.Удачи и успехов.
Alarm how can do
Functional but missing features and dumbed down 1/5
Now that IVMS-4500 is unavailable my customers must install this to view their cameras. Gone is the ability to access presets on a PTZ camera or trigger the output on a dome to open a gate. You cannot setup a page of cameras from different locations on one screen.
This app doesn’t crash like IVMS-4500 used to but it’s far less functional. Taking features away is sure to upset customers.
Please restore the functionality of the previous app.
By not your next customer
No a fast or clear in my opinion
Not easy and bad support 1/5
By Larkin 168352849
The most difficult system to set up and if you call support, they have no idea how to help. They asked me if I buy a whole new DVR, I still have the same issue and now they don’t pick up the phone.
New Customer with 16 Cameras Installed 5/5
This is my first night after installation/labor of 16 cameras inside and out and I’m pretty happy! I may need to add more outside lighting, however all inside/outside cameras are viewing great through the App in real time and I’m still learning how to view past video. I wish I’d done this many years ago!! A piece of mind, when you hear things bump in the night, is so worth the equipment/labor of cameras by ADT and the App works marvelous! I’m soooo blessed by it all, as a disabled senior, tetraplegic, wheelchair user, and widow trying to live independently for as long as possible!!
كتابة مراجعة 1/5
By الصيف والناس
التطبيق مبدئيآ لا باس به ، لكن هناك ماتم ملاحظتة من ناحية بطائة التطبيق من ناحية التحديث وكذلك والتاخير وقت فتح التطبيق ( وقت الاطلاع ) وكذلك عدم الجودة الجيدة ( الدقة ) وقت المراقبة سواءآ فترة النهار أو فترة الليل حتى يتم معاينة الحدث بالشكل الممتاز .
Nice camera system 5/5
By misako city
I am using this from one year and I like this very much
By Eng MD
HiK-Connect a Must for PTZ Use 5/5
By Brutal Fatality!
I spent the money and had the commercial HIKVISION PTZ dome cameras installed on my home. They are very nice and come in useful when you want to capture license plates from shady vehicles driving up your street, or other suspicious activity. I have 1gig fiber internet and the NVR is hard wired. It’s an awesome system! The App is very easy to use, and highly useful when you hear things outside at night while your in the other room away from the NVR and monitor. You can record, control the PTZ cameras, review playback and digital zoom on top of the zooming in on objects that the camera itself provide. If you are not tech savvy, then this system may not be for you. You gotta know a little bit about bandwidth, I.P addresses and such to get the most out of the system. I highly recommend this app.
no longer works 1/5
Alerts stopped working. Keep getting “network unstable error”. No way to fast forward to rewind any more. My car was hit and we can’t even view footage. Hasn’t worked in months. Customer service wouldn’t even help us because we were a consumer and not a technician.