Does not let you cancel subscription…. There’s no way to cancel subscription or take your card information off the app even after sending a message to customer service! My card is baking charger 49.99 EVERYDAY and there’s no way to stop it
So once you get the free trial they give you no way to cancel the app then when you try to email them they tell you you have to go to Apple but then they have no paper trail so Apple has no idea how this app is even on the App Store right now I am currently working with Apple to try to get my money refunded if you get this app they will steal your money because there is no way built-in for you to cancel if you don’t like it
Please refund me 1/5
I don’t use Fithit. I downloaded it one day to just try it and look around. I never purchased it or tasted out the free trail yet I took the money out of my account. It was the last that I had and I’m about to cry. Please refund me my money I don’t even use the app.
Can’t cancel! Charged 49.99 to my account 1/5
This is nuts! They charged me so many times ! The first day I downloaded it , I tried to cancel and it’s impossible! Stop charging me! Delete this and stop!
Great App 5/5
By Noah A Lake
This app is amazing for basic home workouts to advanced gym workouts. It’s good for beginners starting to workout. I recommend
Can’t cancel 1/5
By nameher 123
I can not stand apps that make it hard for you to cancel! I have been trying for days. There is no info about this as an active subscription so I have no idea why they keep trying to take [email protected]
out of my account
Terrible app 1/5
Worst app ever you can’t even unsubscribe to the app and they will just take ur money
By Tacha C
I canceled this app the same day I downloaded and they still have charged me $49.99 still no response.
IT'S A SCAM 1/5
Don't download this app it's a scam! They charged me $50 when I was unaware I was even subscribed to the app and made it extremely difficult to cancel or get a refund. If I could give it zero stars I would.
I’m very upset 1/5
By jess monii
I asked multiple times to cancel my subscription during the free trial. You guys kept trying to charge me even though I requested to cancel. I was charged $50 this morning. Even after asking to cancel I want my money back asap
Awful customer support 1/5
I have been trying to get a hold of customer support all day. No phone numbers anywhere. Just support forms to file complaints or try change. This app is not good to work without help from going through your Apple ID. I just shortly after downloading it that it was not a good fit for me so I then get charge $49.99 and have way to talk to anyone about it. Learned from my experience.
Getting in shape. 5/5
I have to start over getting into shape and I know this is the beast app for me. I will work hard to get the shape and weight I want to be.
Finally hope of getting in shape 4/5
By Nicholas Pelaccio
These works outs are great and personalized for me!
Renewed even after canceling 1/5
Renewed even after canceling
You can’t even use it unless u pay or get their questionable free trial 1/5
Not going to try an app I can’t really use
Scam Scam Scam!!! 1/5
I downloaded this app just to check it out and see what it’s about. I subscribed for the free trial but never used the app so when I was charged $50 for I requested a refund. They sent me an email about how they couldn’t process my refund because my card was charged through apple so I had to take it up with apple pretty much. They even sent a link and videos about how to do that. Well after days of tryna follow their directions I got help from apple support and turns out apple never charged me for anything. It was the app all along and the emails are to just so you can focus more on apple refunding your money instead of them. A whole rip off and it’s really sad
I am currently trying to cancel and am getting no help. Says there is a “cancel trial” button...but there is not
Money needed!!! 1/5
I was excited about this app, so I downloaded it and typed in all my information and everything. When I finished doing that, it said that is was creating my plan, so when that finished loading it went straight to how to pay for a subscription. I am very disappointed.
Will steal your money and refuse to cancel the membership when you cancel before the trial date ends. Beware!!!!
Bad customer service 1/5
After trying to repeatedly cancel I kept getting charged and no help. I requested a refund and was given instructions to reach out to Apple. They didn’t even allow me to cancel and kept charging. I was never even able to use the app because it kept requesting to either restore or sign up. I had already signed up and was charged even though according to the app my subscription did not exist. I expected better customer service for an app with these reviews. Trainers might be good (I can only say that because of the reviews since I was not able to try), but they really need to work on their customer service.
I'm trying to cancel my subscription and it won't let me I don't want to have that application and it won't let me cancel it I need answers
Keep getting charged for who knows what!!?
Stop taking money out of my account after I cancel your service and u still trying to take money next time u do it I’m reporting you I rate your app a zero
Awesome app! 5/5
I downloaded this spontaneously from an ad that popped up on Instagram! I usually don’t leave reviews but this app is EXACTLY what I wanted. Someone to show you how, and so many different categories to choose from! I love that it also times your workout. Love love love can’t recommend this app enough. Awesome job.
Will not let me cancel 1/5
Tried three times to cancel, sent an email to the support. There’s no way to cancel in the app, and my subscription which I didn’t want/couldn’t fit into the budget, isn’t showing up in my AppleID, and they sent me the same email about how to go into iTunes and cancel, I went to iTunes, I went into my Settings/AppleID, nothing. It doesn’t show up. I just wanted the free trial and I DID TRY to cancel before the trial was up, I just want a refund.
No Refund?? 1/5
I have tried to cancel by subscriptions and I can’t. I’ve tried to get a refund, only because I didn’t mean to purchase the app, and I can’t. The app doesn’t show up in your list of subscriptions so you can do so .
Visuals and Tracking - exactly what I needed 5/5
This exercise app is exactly what I need to stay on track. Visual examples, timed, and progress tracked... im so satisfied.
Just getting over Back surgery 3/5
I am enjoying the workouts. However I need to be able to adjust the workout as to not hurt my back. I had back surgery 7 months ago and I’m still recovering. So I would like to be able to have some workout that won’t put to much of a strain on it. Thank you.
By 237646!!!NOT HAPPY
When it says free... it isn’t free! You have to pay for subscription to be able to work out! Highly would NOT recommend!
Holds you accountable 5/5
By Former Pro- Athelte approves
Former professional athlete loving this system! Holds you accountable and very attainable workouts.
Won’t let me cancel 1/5
I tried cancelling my free trial three days before it ended because I didn’t like the app and it won’t let me cancel!! They always send the same email talking about Apple support and canceling in settings or the App Store but each time I tell them it doesn’t show up they don’t reply and send the same automated message over and over again!! It said if there is no cancel trial option then it’s already cancelled but there’s not even a HitFit SUBSCRIPTION showing up so that means this is through the app!! I don’t even wanna hear some excuse because even my Apple support guide told me the subscription wasn’t through iTunes but through the app and there’s no charge on my iTunes. They charged me yesterday when it wouldn’t even let me CANCEL. I WANT A REFUND.
Something wrong 1/5
I bought the 3 month plan and after “youre all se” message another message comes up “cannot find latest receipt in JASON”
What is that?
Stay home! Stay fit! 5/5
Easy to follow workouts that help me stay fit as I stay home and have me feeling refreshed after each session. You rock
Good results in no time 5/5
I love this app I used it for one week and i can already see results, it shows workouts and other things I recommend it, ppl don’t like it bc u need to pay, but any other app does too plus u would pay the same amount for Starbucks a day -_-
I had the app for a little while but after I deleted it, the app automatically had me on a subscription (that I didnt sign up for). It keeps charging me when I don't even have the app anymore and it won't let me cancel it at all. It's been wasting my money, that was never suppose to be used.
i’ve always felt insecure about my body... 5/5
By its.me. hehe
but this app actually helped. it made me realize that i didn’t wanna change because of insecurities, but because i wanted to be healthy. i haven’t stopped yet, the journey shall continue.
Why so expensive app!!? Too costly.. disappointed 1/5
Why so expensive app!!? Too costly.. disappointed
I paid a subscription of 9.9 and they wont let me in 😡
Identical to HiFit 1/5
This app is identical to HiFit where they took people’s money and closed the program down. The only difference is it’s reps and not timed. I don’t have time to count. I want to do the rep until it tells me to go to the next one. I deleted the app.
You have to pay 1/5
I was able to use the app before without paying, but now it’s impossible without a charge of $9.99 or $19.99
There is this problem where it forces me to buy premium and I can’t exit out!!
You can’t use this app you have to pay for it
Great app 5/5
Very easy to use. Only issue is meal challenges have some technical issues. I tried to check off my lunch and dinner but it would not allow me to save it.
BEST APP EVER!! 5/5
This is the absolute best fitness app ever!!
Has some good and some bad things about it 3/5
This app is legit, but for a cost. If you don’t wanna pay for a training app I suggest you find another. This app gives you 1 free trail on a selecting of your choice then makes you sign up for a weeks free subscription and signs you up to pay for every thing afterwards. I feel like this would be so much better if the app did not charge $4.99 (as I recall every few weeks). The in app purchases are listed in the in app purchases section of description it can be costly.
Amazing working out app , food recipes and more 5/5
By Brunilda c
Amazing working out app , food recipes and more
This exercise program is a quick way to feel better about yourself. The quick workouts make it easy for anyone with a busy life. I always feel so good after the workouts and I can feel the progress I am making in no time. This is my favorite workout app and it pushes me to make myself better. I look forward to working out with this program!
Finally got a personal trainer 5/5
I have been training in a gym for about a year and have a pretty good experience in training techniques. But now I decided to find the perfect app for me with a personal trainer. And HitFit drew my attention. I recommend it to everyone, for both strong women and physically unprepared. You can start with an easy workout plan and in the near future, move on to difficult workouts. Trainer is always ready to guide you on your fitness journey.
المملكه العربيه السعوديه 5/5
By آل عزان
شكراااااً رائع جدااااً