will not get past wifi setup 1/5
By Speaker Review with App
returning product to Sprint speakwr will not link to amazon to register product to use along with Alexa. After the speaker is connected to the internet the screen will return a connection failed message. not worth the effort
Simple App 5/5
Bought the HK Allure from Prime Day. Easy connection with newest update version of the app. However, it is just a simple app that you only use it for turning the light on/off. An EQ function or others are highly recommended to improve.
This app will not connect with my WiFi. Very poor instructions on directions included with speakers. Back to Srint Store for a refund ?
It doesn’t let me access the Home option on the app 2/5
It’s all around a good app but it just won’t let me access the home part of it because its not even there. Someone please help me with this
Sound control needed 3/5
This app is quite basic. It would be great to be able to control bass, mid and treble to adjust for music styles. An EQ function would be great.
Allure - So promising, so disappointed!! 1/5
Cuts out constantly playing from Bluetooth or WiFi, and I just pulled it out of the box!! COME ON!!!
App it good product is ok 2/5
Got the astra today and set it up went through all the instructions for a few hours and I don’t know if it’s the app that won’t let it respond or what but when I say “alexa” it will not do anything
WiFi Setup 1/5
I am having the most difficult time setting up my WiFi to my new speaker... I have followed directions step by step and I am still unable to get it connected... just frustrating
I can’t get it registered 3/5
By Ezzie artist
So I got the speakers today from my sprint store. I really enjoyed the sound. However. Following the application instructions is simple however, once it tells me the Internet is connected and the speakers have been paired it gives me a connection failure even though I see it connected. And for some reason the volume keeps getting louder and softer. How can I get help.
One is giving it to much praise! 1/5
The sound of this speaker is great but if you are buying it for the Alexa connection that it has look somewhere else. It will not connect to any other smart devices in the house. Meaning you are getting a lesser version of Alexa. This needs to be fixed before I would consider giving it a better review. Wouldn’t recommend purchase.
Astra won’t connect 1/5
Can not connect my harman Kardon astra after numerous attempts. It was connected the first few days. Lost connection and cannot reconnect
Device went offline and will not reconnect 2/5
My Harman Kardon Astra connected when I purchased in September. It did well for one month and went offline. I returned to this appl to connect it again and it will not reconnect. Tried many days and hours. Im going to return this expensive piece of equipment back to the sprint store. Appl nor equipment works
Finally works! 5/5
This is an edit to my original review. It looks like the folks at Harmon Kardon / Alexa read the reviews (which I originally gave them one star for and now five), and fixed the problem with other reviewers connecting their Harmon Kardon Astra speaker. They actually provided more in depth instructions in how to connect the Astra to Wi-Fi. Finally. Thank you.
Won’t connect to iPhone 8 Plus 1/5
Says your phone doesn’t enable WiFi connection please enable WiFi connection and search again. But it is enabled
Set up 2/5
I’m having problems setting up the HK Astra. It keeps telling me it’s having trouble connecting to internet!
Same problem - app won’t discover device 1/5
Just purchased HK Astra from Sprint store... downloaded app and upon immediate and first attempt to set up device there is NO SPINNING WHITE LIGHT RING as the instructions indicate there should be. Pressing reset and the mic button as the instructions indicated to reset WiFi for setup also has NO EFFECT whatsoever. App won’t discover device. 10/14/2018 unsure if device is defective but will be returning it tomorrow.