Very frustrating please read 1/5
By very karen ik
So i been experiencing with this issue for a while now. Every time I close the app for about a day, i’ll come back on Hollister to find all my like/saved are deleted. I thought it was a glitch the first few times but nope, my stuff was deleted and I couldn’t find the clothes i liked for a while. Please fix I am annoyed at this point.
Very Disappointed Service! 1/5
By KinGniK8
My order was supposed to be a birthday present for myself and that I would use during my thanksgiving trip in Alaska. I paid the expensive express shipment payment and because I saw a birthday promotion in the app that’s why I bought some stuff. I chose “the next day” delivery for me to bring the stuff I bought in Alaska. When I track my order after checkout, only the first item was being accommodated.The next day, I track my order again and saw that the other item was started to process that day where it is supposed to be delivered. I was little worried and never been wrong to my instinct. The other important item in my order did not arrive and go to my trip without it at the very moment. Ruined birthday present for myself by the company. THE EXPRESS DELIVERY IS NOT A 100% CUSTOMER SATISFACTION GUARANTEED! They’re giving me 20% discount on my next order. Its as if I will order again, never! and will not recommend this at all!
Not hollister anymore 1/5
By bunlayat
I used to like it till this stupid social tourist become a thing, now i cant find the real hollister products anywhere. Uninstalling soon..
Love this app 4/5
By buttrfly321
I love this app so much! It’s so helpful, and even if you don’t want an account you can still shop on here and exit out of the app then come back and all your items will have stayed in your cart! I do have an account and it a so nice because I get notifications about sales or deals they have and I get points!
App Does Not Work!!!! Pls Fix! 1/5
By debraw0117
I order clothes for my teen daughters from here all the time, but the app is just useless. 5 steps to get “my orders” and track a package, and it still never works, so then I have to go online to the website. Not worth the download.
Wipeout 1/5
By kat_ng
Cannot open the app for more than 2 weeks.
App doesn’t function properly 2/5
By Lauurel
I’ve just started using this app and I’ve saved a lot of items but only have of them appear when I go back to buy them from my wish list. It keeps happening over and over and this app is just a waste of time.
I hate this app 2/5
By xcbdnvjd
Okay so basically everything was working fine until their new update. So as usual i ordered a package but i quickly cancelled it because they were supposed to send me an order confirmation email, but never did. Then it started acting up, keep in mind i LOVED this app. I had two 5 dollar cali cash coupons and I had a gold membership. Then since it was glitchy ing and I just cancelled my order I signed out and refreshed the app. When I sign back in on both my accounts, Hollister says that BOTH passwords are wrong. Supposedly they send me and email, once again NEVER received it. I’ve reached out to their helped just for them to “send” me other email but one again NEVER RECEIVED THEM. I’m so tired of this, now i’m stuck with no package and no account back.
love it! 5/5
By PrettyDayday
This is my first time ordering. I got one of the Social Tourist hoodies, but it was kind of big but that’s okay it was an adult size anyways so I understand why it was big.
LOVE 5/5
By Asapshelby
Always happy!
LOVE!! 5/5
By clakre kirsten
hollister is the best! tell me other wise! this brand has soo cute items and i love the little messages they give you when you order something! so cute and obsessed <33
Deborah 5/5
By lik_99_
Love it! & it’s really good app!
0 stars if I could 1/5
By dont haveva nickname
I went to my app and it said I needed to upgrade to the latest version. Clicked and went to the App Store and every time I hit update a box pops up and says this app requires 14.0 do you want to download the latest version compatible with your phone and it has a box that’s asks cancel or download. I click download and soon as the box goes away it pops right back up with the same message. It’s done this for quite awhile. I also think that it’s awful that they don’t want you to use the app unless you have the latest and greatest phone. I have an extremely new iPhone but not good enough I guess. Not everyone can run out and grab a new phone every time one comes on the market. I’ll spend my money somewhere else.
HORRIBLE customer service 1/5
By emmjo99
I ordered some jeans online on 08/10/2021 and NEVER received my order. I called to cancel because of course it was way past the delivery date. I asked for a refund till this day I have NOT received my money back. All I got was a 20% off for the “inconvenience” which is not even half of what I paid for. I’ve called almost every week but nothing has been resolved. At this point , don’t waste your time with this brand.
ios 14.0??? stupid 2/5
By baddiew/anatti
i literally can’t update my phone to the 14.0 but you need it to update the app and can’t use it if it’s not updated??? what am i supposed to do, buy a new phone so i can shop on the hollister app? okay it’s annoying but i guess i’ll just use the online one and hope it doesn’t make me rage quit online shopping.
Hollister 4/5
By cruz3333
I love shopping at hollister but the the reason why I’m giving it 4 stars it’s because I’m trying to find where it tells you how much you need to spend for the end of the year for free shipping I know you need to spend $300. This year I’ve done a lot of online shopping and I don’t know how much I need to spend ☹️
App not working at all 1/5
By pusdyilu
The app not working
everything is sold out 1/5
By hnj1031
i cannot express with words how truly annoying this app is. everything beyond a small is sold out, and when everything sells out in an hour, the company just gets rid of it. how hard is it to manufacture more clothing? stop pumping out those ugly argyle cardigans a crop tops and maybe listen to the customer for once. make some sweaters that could actually pass for sweaters and try making some longer shirts for people who don’t want to show off their bodies.
All I buy is been sold out!! 1/5
By Alexito -w-
The first time I buy in this app was some months before and I buy 2 T-Shirt that wasn’t “SOLD OUT” I touch the buy and when I buy it, IS SAID THAT IS BEEN SOLD OUT, I was like ok, it’s happens, but the second time I buy 9 clothes and accessories and what happens? “SOLD OUT” only 2 clothes that wasn’t but don’t really want it because is combine with the clothes that’s been “SOLD OUT” and other things i didn’t get my point just 1/4 of the points, what is going on with this? Not buying again until they upgrade that app
Doesn’t work 1/5
By Kali'
App says Wipeout & Retry later…doesn’t work
Nothing is the same size 2/5
By Krissyboo1992
I’ve been ordering jeans for years. They never send the same size jeans and I order the same exact jeans every time. They are never the same size or length. They never fit the same. Thought I found jeans to fit my skinny butt. Time to switch stores
Regret 1/5
By loadjose
I spent over $600 the clothes there aren’t even good Dont buy their get it from nike ps i never used those ever again
NEVER RECEIVED MY PACKAGES 1/5
By Never received my packages
On January 8, 2021 I was supposed to receive a package including a black tank top. This package never showed up. Last month I ordered from Hollister in hopes that my package would actually be received. I ordered a halter shirt, This too has not shown up after ten days. Both instead of saying “on its way “, etc. it says “ready to go “. When I’ve seen these words before it means that my package will not show up, and they haven’t. This is absolutely UNACCEPTABLE behavior from such a successful and EXPENSIVE clothing store. I spent my money on these two items and didn’t receive any package in return. This is a note to Hollister that I would like to receive my packages, or get FULL refund. I will not be shopping at the store again, and I think those who are in reading this should NOT shop at Hollister as well. Thank you for reading my review and please take note for everything I have said, I hope thi does it happened to any of you.
✨ 3/5
By idk01&28372
I really like shopping here, it’s one of my favorite places to buy from, but I have a few things to say. The clothes are getting better, but they are still a bit tacky and some clothes have really ugly patterns. Also, why is it always skinny people modeling the clothes?? I want to know what the clothes will look like on a medium, curvier person that looks similar to my body shape. Also, the size references for the models are super unhelpful. How am I supposed to know what size I should get if it always says model is wearing a size small????
I would like to be able to see pictures with reviews as well, it would be really helpful. Lastly, PLEASE GET CHARLIE, DIXIE, AND THEIR TACKY, OVERPRICED CLOTHES OUT OF HERE!!!
Update is terrible DOES NOT LOAD 1/5
I shop Hollister on line all the time. Go to app and it tells me I need to update. But, it won’t let me update because you need 14ios or greater. So, it gives me the option to download a older version. Well, the older version will not download either. So, since I live in a rural area and don’t get to malls very often, I guess I will be doing my online shopping somewhere else, because I can’t shop Hollister because their app is crap, and has made it impossible for me to shop
Nice app 5/5
By lydiaaa.123
I really don’t like shopping online but Hollister b hooking it up with them deals and free shipping like...what is there not to like. Overall recommend the app will save you time and money as it should
It don’t want to work 5/5
By ivan jr vasquez 123456790
All it dose is wipe out I have already delete it and got it back but Itz the same just wipe out
I love it 5/5
By lizzet00
I love buy at Hollister
Took my Money 1/5
By Jess Mac Pro
I placed an order but it doesn’t show up in the shipped section it’s acting like I never ordered anything but it took my money and even gave me “Cali points”. I got no emails about the package and I can’t get the order number to track or do anything with it. I doubt it’s even coming in the mail now because apparently I “never bought it”. The app took my money too :(
1,000 pts for downloading app was false advertisement 1/5
By Tee._
1 star cause I downloaded the app and never received the 1000 points. But other than that i love the store and the app is organized and nice and simple
iOS 14 required! 5/5
By Kokman11
I’ve spent hundreds if not thousands over the past 8 years at Hollister. The fact that I can’t look and buy on my phone because I have to update to iOS 14 to update this app is ridiculous. Will strongly consider finding a new clothing brand to rep every day.
Excellent 5/5
By Former covet addict
Easy to use and some styles not in store!
great but….. 4/5
By avery rios
i ordered something and cancelled it the same day because i wanted to wait to get it. Now i don’t expect the money to go right back but i was promised 5-8 days, and i have been seeing thirty. Why does it need to take that long for me to get money back? it was a large order too
Record time uninstall 1/5
By RayChaws
My account was setup in store. I didn't know my password. I did the forgot password and I'm stuck in a loop of confirmation codes with no way to enter said code in the app. This is a simple programming issue that should have been caught in beta. 👎
Amazing company WITH a laggy app 3/5
By Waleed OP
For love sake fix bugs in the app. It’s always laggy. Then I will give the 5 stars
Issues logging in 3/5
By smokingcamel96240
I reset my password many times, and when I input the new password, it gives me an error and have to go through the same procedure over and over again
iOS 14 1/5
By Ggggggggggaaa
So apparently I can’t use the app if I didn’t upgrade to ios14 smh
Terrible 1/5
By beans8054
After downloading the newest and “best version of their app” , every time I now open the app, it goes to the hollister loading screen, and then closes out completely, and when I go to clear my apps it is as if I never opened it. I’ve tried redownloading it and the same issue just continues .
Can’t update the app 3/5
By chapritS
I open the app then it said update it. it took me here but there is no update button. Plz help Thank you
Awful!!! 1/5
By nantoinette
Ugh this update is so bad!! It takes forever to load anything you click on! You’re better off just going to the website instead of downloading this app. Seriously it’s that bad! Now I can’t get the old version of this app back so I’m stuck with it….. I guess I’ll be going to the web which does exactly what this app was designed to do. Just sad and extremely frustrating!!!
BEST 5/5
By Bad boy jackson
This app is amazing and so are the people running it so no complaints bc the clothes are awesome soo not much to say bu it’s amazing and thank y’all!!!!!
From Jackson
Work perfect for me 4/5
By Fernandezisael
Love it
great, but the pictures? 4/5
By addie/16
i but clothes from hollister all the time and i have no problem with the clothes. (however they can be expensive sometimes) but recently the pictures on the app are very blurry. the frequent sales are amazing though! i actually really like the app compared to competing clothing brands, however i feel it would be a plus if each clothing item was modeled or at least the front and back is shown. i have noticed the back of a top is not shown and that prevents me from buying it when i may have liked it. also, it would be amazing if the size the model is wearing was shown! otherwise the app is great!
Help & checkout blank 2/5
By Monique O.
With this app, you just never know if it’s going to work properly. I’m currently unable to make a purchase because the checkout screen is blank white. I tried using “help” and that brings me to a blank white screen as well. Waiting for it to be fixed so I can give you my money. Geez! Come on developers!
Awful 1/5
By Kay87951
This app has taken a tremendous downgrade, it’s less simplistic to navigate and straightforward. I know that apps change and they update things however this is awful compared to the old application.
please readhollister 1/5
By izzy 😁😁😁
i love this app but now everything is glitchy and i can’t even see the clothes pls help
Awful 1/5
By anywhere wlse
Never loads
Holister is just fantastic 5/5
By +farrah_lynn+
Love the app. Customer service is incredible and is super fast. Love their clothes, super cute and very comfy. Good quality and nothing has a weird fit.
Good 5/5
By wini12345
价格优惠，质量很棒
