Unhappy Camper 1/5
Very unhappy with both Home Away & VRBO, every time I try to book a Condo in Florida, the price they quote is not the correct seasonal price, Home Away & VRBO is just posting a average price. I’m wasting a lot of time looking for a Condo.
We love Homeaway! 5/5
By BC Alton
We have used Homeaway a lot, and really like it. It’s easy to review pictures of the properties, and to read reviews. The built-in maps are great to pinpoint the location and zoom out to see the whole area. Homeaway makes paying easy, and acts as the intermediary between us and the landlord. The cancellation terms are generous aswell. We haven’t found any other site that compares.
Board sharing is the best! 5/5
By Marshmallow Mommy
I LOVE the “Board” feature of HomeAway. It is easy to save properties that I like and send the Board (via text) to family/friends. It makes planning a joint trip super easy! Not to mention, the app is very easy to use for booking vacations.
Love the Home Away it’s so easy to book a home 5/5
Love everything about Home Away. From getting quotes, booking and asking questions.
It’s a deception👎🏻 1/5
By Maria Febres
This page is a deception and a fake illusion! the owners do not respond to your request, it is not up to you to plan your vacation but the approval of others, you lose time, you give confidential information of your form of payment, room address for nothing! It's the fault of the people who register their properties here to rent and then rent it to whoever they want.
Easy pleasey 5/5
By rocken rog
Loved the convenience, and speedy reply!
Doesn’t work 1/5
The app won’t even let me log in any more it says my internet isn’t working and to check my connection. All my other apps work and my internet is fine. I’ve deleted it and reinstalled it still not working.
Not helpful 1/5
Just a middle man that cannot help or answer questions. Now I’ve entered 6 names for the title and they are taken! Really!! This app is NOT helpful
Usually love the app. This version is garbage. 3/5
By Cold Texas
Listen… I’m a big fan… when working correctly this is a five star app. We book every vacation through this… But the current version of this app is just garbage. I keep trying to look at my trips and my messages and the app just does nothing. I figured it was my phone because I had an old 6S plus, but now I have a brand new iPhone XR and it does the same thing. I can’t wait for them to fix it.
They hit you with a hidden property damage fee on top of their booking fee when you go to check out .
Very sleezy .
Not posible to share 2/5
By HE TH
The App works fine to see options and reserve, but once you are done it shows two errors. Unable to see messages unless Signed Out and re Sign In. If you want to share your trip it shows programming code within. Don’t update!
Wonderful Park City Property 4/5
The accommodations were perfect. Everyone enjoyed all the amenities. Location is great. Decor is comfortable and stylish. Stocked with everything we needed.
We had a wonderful trip. We will definitely be back. Thank you!!!
Just a beautiful part of Cooperstown 5/5
By Cooperstown Rick
With the new deck, BBQ, and AC
The newly redone room is very nicely done
queen bed, flat screen TV, new washer n dryer,
All new appliances large fridge, New coffee maker, brand new large air conditioning unit
Enjoy cooking out on the new covered deck
And eating with a great view,
One of the nicest parts of Cooperstown we come back to enjoy, every summer season,
See you same time, same place in 2019
Such a nice place thanks Rick and Vita
Josie & Tony
Love home away 5/5
We use home away a lot. Love it but I do not like the new fees. And the new search lets you put the minimum bedrooms but not set a max so it results in a lot of properties we are not interested in or that are outside of our price range. Otherwise great service!
Cost to book 1/5
By Reviewer from midwest
Fees are high. By the time you rent it is 50+%taxes/fees add on costs- in Florida at least. Fees are up appreciably this year on the site.
By vrbo is greedy
Typical online scam crafted by greedy lazy internet entrepreneurs. After you provide credit card info.... watch out, the fees and scare tactics begin. They squeeze you for every nickel and leave you fearful after checkout.
Just another group of money grubbing guying in a room trying to figure out a way to fleece as many Americans as possible.
Can't wait for a better, more solid and honest group to come along and put vrbo out of biz.
Waited 4 weeks for deposit refund 1/5
Not the most trustworthy company and customer support is almost non existent with hold times over 20 mins to HomeAway support. USE AIRBNB ITS EASIER.
My go to for the very best in vacation rentals. We always bring our 2 Chihuahuas and finding a rental is so easy with the filter. We always find the perfect place with the best price. The pictures and overview provided really help in making a perfect choice. Wonderful site!
Latest update buggy 2/5
Used to be a great, simple app, but the latest update is a mess. You can’t just favorite a place anymore, you have to add it to a “Trip Board.” (What is this, Pinterest?) So you favorite a property, you’re asked to name the board, etc— no problem. But then try to favorite another and you have to do it all over again; you can’t select from a previous board. Does this add your 2nd property to the board, or replace it with a new board of the same name? You’ll never know, because when you try to go to the Boards tabs, there’s nothing there. I literally had to abandon the app and go to my laptop.
App so easy to use 5/5
We’ve used HomeAway for years for our beach bookings. This app offers all the filters we need. 👏🏻💯👍🏼
Always find something special! 5/5
I like using Home Away because it is easy to navigate and I always find somewhere special to stay!
Change dates 3/5
By De Maine Family
I should be able to change dates for my bookings from my app.
Only half working 1/5
By On your continued momentum
Trips, favorites, and inbox will not work. Just a blank screen that keeps trying to reload. I pay you around $100 per booking in fees. Get your app in working order.
Love the maps feature 4/5
I love seeing the map when looking for places to compare sometime I’ll choose further for a great value but sometimes I’ll pay for proximity and other maps make it harder to determine
Love it! 5/5
We have booked many great places on this site with no issues. I highly recommend it!
Love our Vacation 5/5
As you know we Love your Condo. Vacation was awesome unit 143, the mattress was so comfortable and waking up with no back pain. As soon we got home, I went on-line and ordered the mattress you have there. Thank you for sharing your Condo.
Home away irresponsable 1/5
They shouldn’t work with “the Cabin Pros”
I rented a cabin since November to arrive on January , and the house disappeared from the website , Cabin pros never notified me before my trip , and drove almost 20 hours from Keywest Florida to find out that I not longer had a reservation , called homeaway to try and get Help and they washed their hands out of the situation. . WHAT A FRAUD !!!
Where are your favorites? 3/5
By Nicco Badinov
When you select a “favorite “ by tapping the heart the app asks you to name the trip you want associated with the selection. Afterward there’s no place on the mobile app to fund those named trips like there is in the website if you use a laptop. Really worthless feature.
App problem 1/5
I can’t see My Trips. What’s wrong with app?!
App not working right 1/5
I’ve used this app to book summer vacations for the last 3-4 ys and not had many problems until now! No messages no trip boards and no saved property access... I’m really disappointed since I need to find a property soon!
Club Stillwater 5/5
By Club Stillwater
Easy to book. Response from owner very fast. You think about your vacation, research options, find it,do it, book it!
Quick & easy. Feedback when you are close to arrival to get you there!
Not good 1/5
App doesn’t work
Everything blank need a new update can’t check trip messages or anything just keeps thinking blank
Great app 5/5
Quick, easy and always a great variety of rental inventory to choose from!
2018 Jamaican trip 5/5
By 2018 jamaican trip
Excellent service . Great location close to beach , restaurants,and shopping. Host was awesome took care of all our needs and answered all our questions. We recommend this house in quit gated neighborhood. We will be back in two years. House was very nice and was perfect for 5 people to live comfortably. Gave 5 stars cause that’s highest I could rate it. Thank u Tamekia James your the best!!!!
Could be much better.... 2/5
May be ok for traveler, but for an owner, there is a lot of functionality on the website that really needs to incorporated. You can't edit quotes, or review items I your "dashboard" that are available on the full site.
The app is also UBER SLOW!!!!!
Saved properties disappear 2/5
After hours of searching for ideal rooms and saving them to my board so I can come back to compare and choose, I find they have all disappeared. I’ve loved this app for years so I’m sure you will fix it.
Search Options too limited 2/5
Need to add support for Minimum AND Maximum under Bedrooms. But to decrease Guest count doesnt actually work, had to use Reset button.
Pretty much happy so far 4/5
I’ve rented a place for March and made my down payment but
the HomeAway website still says I owe it. Called Evolve who handles payments and they said it’s an issue with the Home Away website.
Mom’s Place Has Worked Well For Us 5/5
This has now become our go-to place for our bi-yearly family reunion. We love the design of the house with a fabulous master suite with private sitting room one end and other bedroom at the other end with bathroom, laundry and kitchen right there. The comfortable and attractive living and dining area is between. Joan is a wonderful hostess who helps make the stay as pleasant as possible. We are already looking forward to July.
Great app for finding vacation spots 5/5
Have used HomeAway 3 times with great success
Fun time. 5/5
My family had a wonderful time, everything was comfortable and reachable it's close to Okemo Mountain Resort thank you so much I recommend.
I’ve used HomeAway for 3 years now booking vacations. It’s getting more and more aggravating and extremely time consuming. It shouldn’t be so stressful to find what I need. ALSO right now on all my devises, the app is not loading properly. It says oops and makes me retry. After hours on end of trying to find what I need in an app that has become much more aggravating to use, the last thing I need is for it to tell me “oops” over and over. Maybe I should try another vacation rental app
By X Man Warrior
I have had great results with VRBO/HomeAway, but my email address has changed and there is no way to access my old account so I must establish a new one and lose my past references. The “Help” on the website is very limited and couldn’t direct me anywhere to get help. So I only give them three stars.
Rather use VRBO 3/5
Maybe I'm doing something wrong, but it seems as though VRBO provides more info. I just found the same house on both, but could not find cancellation info on HomeAway, but did on VRBO.
Misleading prices and fees. 1/5
The prices advertised are not really what is being offered. Then the extra fees are more than the rental costs. Very misleading.
Needs to be able to free roam on map and pull up that local on the list 3/5
I enjoy the app but hate how you have to type where you want to go then it only gives you a list of that specific local. I like to look around and see other locations on the map but when I move away and hit list it goes right back to my first location.
Been using Home Away (VRBO) for years 5/5
We’re been using Home Away (VRBO) for many years and have always been happy! We love having the option to stay in condos that have kitchen for breakfast and snacks and beds for everyone in our family! We also greatly enjoy seeing how the locals live in the US and abroad, always so much much more authentic and spacious than sterile hotels.
Good experiences 5/5
We have utilized Home Away for several trips. The stays have been great, except one time. In that case our Monday was refunded. The other times the homes were beautiful and just what we needed.
Stay Comfortably 5/5
The app and available properties are easy to filter. Great resource for alternative travel plans.