Love this app 5/5
I use different vacation rental apps but I always seem to have the best luck finding exactly what we want on home away. The devil is in the details and a vacation is about getting those details to match and making everyone happy!!
Ease of use 5/5
By Dave McQuisten
I really appreciate the simplicity of the whole registration and insurance information.
Love this app!
Property details 1/5
No response from host on upcoming trip.
Quit using hotels. This is the way to go and you can always find something to meet your needs.
BEST WAY TO STAY! 5/5
I am getting ready to go on my third trip to Italy. I have used Homeaway properties in Rome, Milan, Florence, and also Lucern Switzerland 🇨🇭. Each one was different and unique and located exactly in the areas where I wanted to stay. Dealing with the hosts of the property have been pleasant and easy. I made a wonderful new friend of my first host in the Rome and will be seeing her again next year. I highly recommend home away, it is the only service I use when I am looking for a place to stay when I travel. Whether I am traveling alone or with my family I can always find exactly the right property!
Birthday relocation 5/5
Beautiful, clean and convenient! My husband & I wanted to just relax and enjoy the ocean and this was perfect.
I wish I could remove houses from research. When you know it’s a definite no.
Nothing had change. 1/5
By Ty jj
No option to filter out places base on minimum nights stay .
Some times I'm looking for a week to two week , but are lead to places that has a minimum of 30-90 days !
How about hiding houses that you don’t want to EVER see again, due to low rating or misleading claims .
Now they got rid of the dates on when the reviews are posted, How are we suppose to know if there was a recent issue on a place!
No option to report false claim by property owner/ management .
LOVE this site! 5/5
By Bulldogs 18
I love using Home Away. I can read reviews, check location, read about the owners and it’s all at my fingertips! I’ve always used this site and have always been very happy!
Date search 4/5
By georgia salles
Sometimes I find it hard to research because the dates are not clearly out there for us to see.
Excellent options and service 5/5
By Fun, easy app
I have been very happy with my HomeAway experience. Reservations have been confirmed swiftly and properties have been exceptional. Prices are much better than hotel stays with fewer added fees. Can’t be beat!
San Diego trip 2019 5/5
We enjoyed our San Diego trip a couple of years ago and the house was perfect for our family that we had to do it again.
Much better than Airbnb! 5/5
Great prices and a much better alternative to Airbnb. We stopped using them when they announced the boycott in Israel. So thankful we found Home Away.
VRBO only gets worse with time. 2/5
By PISS OFF DASH!
Three major reasons.
1. Commission and fees are triple Airbnb if you don't buy their annual subscription for $500 USD!
2. As the owner/host you can’t read reviews about the traveler posted by previous hosts on their profile. I rely on reviews to decide if the renters are trustworthy and respectful. The renter also gets to review the host and this system keeps people honest and better informed.
3. Two factor authentication is constantly an obstacle and I can’t elect to have the verification code sent to my email. Text message only. I travel often outside of the USA and don’t always have a cell phone, hence I can’t check for inquiries daily because I can’t even access my owner dashboard.
The above issues are inconvenient and lack common business sense. I don’t know how the platform functions and makes money, because they’re not getting it from me anymore
Love HomeAway 5/5
By yukon mx
I used this for renting homes and never been disappointed thanks HomeAway I would use it again and again for me and my family
I have deleted and reinstalled the app 3 times, something is not right just opens and crashes. I have booked 4-5 trips with HA but can’t even get the app to work. Maybe use the really high booking fees to fund some app development! I was not an Airbnb person before the crashing started but just booked my first trip with their app. Hope you fix the issue before droves of people start booking with other services.
The best way to book a vacation! 5/5
So easy, and effortless to find the perfect vacation!
La mejor app para rentas vacacionales 5/5
Súper útil y segura
Love looking for places to stay on this website. Lots of choices and easy to use.
Want load trips 1/5
It want load my trip info it keeps saying oops! Try again or go back. It does this on phone and iPad
Was good but.. 2/5
Keeps crashing when l try to look for properties. I have deleted and reloaded it three times for this problem. It works for a bit but then starts being troublesome. Please fix this!!
Like the app but..... 3/5
The app is great and is easy to use but... a bunch of the places are not available when you go to book. I wish there was up to date availability so you weren’t waisting a bunch of time trying to book places that end up not being available.
Frustrating process 1/5
My last 2 reservations have had to be canceled due to inaccurate information listed on the website.
One was due to parking not being available when it said it was, and the second was the dates I booked were already filled, but they didn’t update it on the app.
Dr. Deborah Augustine 5/5
By Debbie Volvo
It was very easy to book my vacation rental at HomeAway.I’ll give them five stars now however now I have to change the arrangements and I’ll give a review after that problem has been solved thank you for requesting me to review Home Away.
Every straight forward and smooth process 5/5
Every straight forward and smooth process; and it works with Apple Pay.
Booked vacation place 5/5
That was very easy. Thought I was booking from the actual place however it was easy to look through. Great pic so I know what I am booking and comes with Apple Pay, No having to fill out all that info.
Poorly written 2/5
Unable to get arrival information. The help is worthless.
My Go to travel App 5/5
I have been using VRBO and Home and Away for 10+ years. We have book many a vacation homes as well as weekend trips. We have always found it easy to use. The pictures, description and reviews have always been accurate and helpful for finding accommodations that fit our needs. VRBO/Home andAway has also been great at handling problems with bookings. My daughter booked a spring break trip and the management company backed out within hours of her payment. VRBO/Home and Away got her money back in full within hours. I also have to compliment fellow users. Everyone seems to right excellent detailed reviews that really give insight to the property and their experience. That is so very helpful!
Searched for a specific property 2/5
No where to enter the listing number and search
Home away 5/5
Love using this app we have found all our family vacations on here every year and places to surprise loved ones for birthdays and somealone time great app
Bad Update 1/5
App crashes and closes whenever I select a property to view. Have never had this type of issue. Deleted and reinstalled app multiple times to no avail. Please fix!
Reliability and Quality 4/5
I enjoy the application and it’s ease of use and our rentals have always been wonderful and exactly as described. I can easily and quickly filter on what I’m looking for, the prices are prominently displayed for clarity, instant booking is great and the ease of contacting the owner through the app is also top notch.
I also like the ability to look at the cost breakdown, BUT here is where I PAY for all that convenience. This app used to be my go-to to find a reasonable, quality alternative to hotels! Not any more! Often the fees exceed the cost of the rental! What??? No, absolutely not, I won’t pay it, so I end up not booking with you more often than booking! The fees your app are charging owners are passed along to me and in some cases, are pushing prices WAY above even luxury hotels. The original purpose of the app has been lost. I am still giving the app a 4 because of all the great functionality. It’s a shame I can’t give it 5. Go back to your roots, lower the fees. Your model is inching out your original client base.
Kay jay 3/5
The owner was great wit working wit my status Thank you for him an jack is very pleasing (kitten)
Sending a question to owner is very complicated. 1/5
By Frustrated Dan from Ocean City
I had to search very extensively to find the area where I could send the owner a question prior to booking. This needs to be made far easier to find.
Love it!! 5/5
I love it, its super easy to plan your vacation and find great places to stay!!!
So easy and great properties! 5/5
Home Away is the easiest way to find fantastic properties that are great value and a safe way to make a trustworthy booking in an instant. I found that photos, descriptions and reviews are very accurate and the communications with owners/managers is excellent too. I have used this app all over the world and always had a great experience regardless of the country.
Good for young and old 5/5
By Gail from Wis
Such a beautiful place and well stocked with all the amenities . You’ll want for nothing. Big thumbs up! Gail from Wis.
Overall okay 3/5
The app it’s self is okay but the Listings can be a bit money hungry. No cancellations unless you pay a fee $$. Okay normal, but most places I’ve stayed at only charge that if you cancel day of or day before. You can’t cancel 60 days before without the cancellation fee (which is actually something you have to pay for ahead of time (like insurance) if you don’t think you can make it and in that case just don’t go) Places you can stay at look cheap but when you go to book the price just about doubles due to the owners fees, cleaning fees, alien abduction protection fees. You know, just the normal “let’s tack on more stuff that seems legit but it’s not.” I think it’s all so-so and eh but if you think you’re about to get a “deal” be prepared to pay extra just to have the lights turned on. Kidding but really though...
By not check cashing country
Quick and easy! No issues to date used several times.
We have used HomeAway for several years now and have never been disappointed. The homes always have lived up to the photos and reviews. I would highly suggest using HomeAway!
Prices not as advertised 3/5
The price per day listed on the search results is not the actual price per day. Also the fees and charges almost double the cost of our stay. That is ridiculous!
NOT WORTH IT ALL STAY AWAY 1/5
Insane taxes and fees. And on top of that.. Safety deposit. I don’t think it’s fair that the fees and deposit costs more than the actual room... air b n b or hotel tonight is so much better.
Great Customer Service & Easy To Use! 5/5
Great Customer Service & Easy To Use!
Responds right away and the app makings looking for possible locations very easy for anyone to use.
App not working 4/5
I usually book through the app, which I’ve never had a problem with. I’m writing this review to only let the makers of the app know that it is not functioning properly.
Horrible experience 1/5
By A B-G
Since VRBO changed to HomeAway it has become a challenging way to book a property. We thought that we booked and paid for a property and gave credit card information; ID information two weeks ago and we’ve received no confirmation. The owner has also not responded with much information except that the property is now booked for our dates. They referred me to HomeAway but I still haven’t heard anything. I can’t get in touch with anyone to rectify the situation.
It’s all automated response with no one to assist. Our concern is that we have now been scammed.
I’ve used this site for years and had great success. I’m
Not sure I’ll use this site again. Such a shame.
Not accurate apps 1/5
I tried to make a booking from my Expedia and I received a msg that they couldn’t conclude the booking and for my surprise I was charged on my card an amount of 142$ of services fee!!! Unacceptable and I am trying all afternoon to cancel this booking and no one can help. There is a video to follow and say that i should manage my reservation on the left hand navigation menu...
Great ap 5/5
Very easy to use and helpful to find a great rental
***** a.k.a. - five stars! 5/5
Never a problem booking and enjoying the venues selected with VRBO/Home And Away. Usually forgo additional insurance offered due to the excellence of properties listed, owners proficient business practices, the rental site proficiency in administering their site, and of course, my personal honor, as well as that of my travel partners.