Favorites Tap does not work! 4/5
By Good Camper
Please fix! Thank you!
Easy, excellent app 5/5
Very easy to find wonderful places to vacation at.
Great place 5/5
By WFE III
I will be seeing if I can get this place every time I come to Denver.
More Info 2/5
The properties are not well described. I need to know how many beds, not just how many can sleep there. I also need to know what floor the beds are on, on of our travelers is95 years old and can't climb stairs very well. You also seem to want me to book a property before I know if it is available. Then if I don't take it I'll have to fight to get my money back.
Search Feature 1/5
You NEED to have a better date search option. Example, search for “my dates are flexible BETWEEN 7/1/18-8/30/18”. So many owners are prob missing out on potential bookings and it makes searching for potential renters with flexibility, impossible.
Had to try many times, kept getting errors and the please try again in a few minutes message.
Recent Update 4/18/18 2/5
Most recent update DID NOT fix being able to see “ My Trips” option. I am STILL not able to view my upcoming trips. I just updated this morning. 😕
So easy to find whatever vacation you are looking for
Easy search, easy communication 5/5
I have been pleased with the ease of this app. Searching and communicating with owners has been efficient and user friendly.
Inactive properties 1/5
Home Away should do a better job of recognizing inactive properties and not hold our deposit ransom because so.
24 hours is not appropriate, decisions should be made within hours or deposit is released.
Excellent Booking Experience 5/5
I have used this app to book cabins for my family and I have had an excellent experience in not only booking but also viewing properties and reading property reviews. Thank you so much for making the entire process an enjoyable experience.
This app is inadequate, not comparable to the VRBO website in functionality.
1-The "account" button leads no where
2- There is no provision to create favorites lists
3- There is no "help" provided nor a way to request it.
4- An irritating app to use.
Bad Communication 1/5
I have sent 4 email to Find out more information about this property and NO response
Love the app 5/5
This is my third time renting through the app
Each time has been very easy and convenient
Easy to use and find exactly what your looking
For in a rental Awesome time
Always accurate information 5/5
I love HomeAway!! Never had any issues. The owners of all the places I have ever stayed have always been super nice!!
Great app! 5/5
Very intuitive, easy to use.
Horrible service, any good review is a paid for 1/5
This and vrbo are extremely misleading and hosts exploit homes on multiple sites with out blocking booked dates.
Airbnb is a little better but be warned that any of your search criteria doesn’t mean anything. Request and planned on being canceled.
Craigslist is a better option than this. Complete garbage!
Filters need work 3/5
By Mark in Rockwall
I would like to be able to select just a 1 bedroom or two bedroom condos to search rather than have to search through all sizes.
Prescott Cabin 5/5
This is an amazing and lovely cabin.
Is so cozy and comfortable. It’s hard to leave
Fast and easy
Cleaning fee 5/5
Consider that there maybe a cleaning fee you don’t know about til you go to book
Just... one... thing... 4/5
I love the app and it helped me find exactly what I was looking for, but... it wasn’t readily apparent how (or if it was even possible) to sort the listings by price.
Home Away 5/5
This service has been reputable, reliable and convenient.
Love this app! So addicting and love looking at houses on it. I just wish they gave you the ability to hide properties that you save that have already been sold. Should make a filter for that! :)
The calendar does not show the rental rates. In the past we were able to look at the Calendar and see the rates as they change over time.
Buyer beware 1/5
We have rented places from their app and they low owners to delete and relist their rentals so you never actually see all the reviews. One of the rentals was awful and they just removed the listing so no one could read the review and simply resisted it. HomeAway has zero authority to allow you to review the new listing. They said call the listing people who of course will not let you review it. Next problem, most of the agents ask you pay on a separate site which also doesn’t allow you to post a review.
Easy to use.
Monthly rates 3/5
They don’t have monthly rates easily available to view
Love it 5/5
Homeaway is easy to reserve and great place to find awesome houses.
Updating my account 4/5
The app is convenient and I agree with the other person about the ‘search’ function not finding all properties. I am trying to update my account, and I can’t see where to do that....can you tell me how to do that, please?
Property owners have all the power 1/5
The property owners have all the power as far as ratings are concerned. If the property owner rates somebody a low rating there is no recourse for the renter. I find this disturbing as it borders on defamation of character. There needs to be a course for the renter to justify a rating given by the owner. The app seems tailored to the owner and their word being Gospel. That is extremely unfair.
Easy to search and schedule 5/5
We use HomeAway to rent and to list. Easy and informative site
Easy as pie! 5/5
By Selena Mae
Love this app! I keeps my searches stored so it’s easy for me to go back and look at homes again. Some even let you “book now” and that’s great because you don’t have to wait for a response. I would highly recommend this app for anyone traveling and looking a nice place to stay.
First time user! 5/5
By Six year old
Seems to be easy enough.
Good app small improvements needed 4/5
By Elligrace cool kid
Good interface. I really enjoy the ‘circle specific area’ mode to narrow down search.
One thing I wish it did, is allow a personal ranking in the ‘love’ function.
Another function that would be helpful is a search by bed size. Double/queen/king, etc. and maybe the floor level, for older European buildings with no lifts.
Functional and useful app regardless. 👍🏿
Super easy to use 5/5
Love the filtering options for so many things, like air con, etc. wish that you could filter for places that have a minimum number of nights.
Poor service 1/5
God forbid there is a problem with your rental. The home away folks are no help at all.
Horrible service 1/5
I booked a house and paid in full and once there, another guest is already In The house
LOVE this site! 5/5
By Bulldogs 18
I love using Home Away. I can read reviews, check location, read about the owners and it’s all at my fingertips!
Never vacation without Homeaway! 5/5
Love this app!!!
Do not trust this site 1/5
They do not research the homes listed on this site. Filled with scam artists who take your money. Pure fraud.
Use at your own risk. 1/5
They don’t do any background checks of hosts. You can end up staying with a sex offender. Its already happened to some.
Do not use! No background check on property owners! 1/5
Literally anyone could post on this site with no verification whatsoever from the company. Was going to use for my honeymoon but went with Airbnb instead bc they at least look into who’s renting to you. Terrible for families who are not aware of this possibility.
Satisfied User 5/5
All my reservations and communications through the app have been easy and quick.
5 Giant Stars 5/5
This app is a revolution. I have moved from sterile hotels to great homes. I use VRBO to rent houses I own and to vacation. It’s the best.
Very responsive, to inform you they can/will do nothing about fraudulent listings 1/5
By Christopher M. Hnatkowicz
The first apartment was fantastic. The second place was completely misrepresented. No towels, no phone, no internet, old food left behind, broken windows, dirty and all around just terrible. The owners/agents refused to answer phone calls, emails and texts. Homeaway answered our concerns with, sorry... they are no longer renting that place anymore. In conclusion, there is NO recourse for misrepresentation. “Book with confidence” is also a misrepresented slogan.
Love this App 5/5
This is so convenient and fast! Love Love love it!
Easy to use. 5/5
The home away app is very easy to use. I like the map view.
It use to be a good app 3/5
Now days they put for example avg $167 then when you click it to book their actually charging at 250$ please at least be honest also some houses their fees are over the top come on well hope it gets better soon it use to be better now I feel like owners are getting greedy.
Service fee too high 4/5
The service fee is bit much. Other than that, love it.