Wish they would hire someone just to browse through the store and post 2/5
Imagine if someone did a daily blog video and just documented what was in each section that day? I would make my way there sooner... Also imagine if we could purchase and place on hold for pick up? Even if I had to pay a restocking fee if I don’t like the item, it would be worth it.
Used to be helpful 2/5
By K-Team 15
The app won’t show any locations on the map, in a zip code search or by favorites. Hard to know if the piece I saw at my neighborhood store is still there when the locations won’t load and ‘The Goods’ are not available. ☹️
App closes every time 1/5
Every time I open this app, it immediately closes. I’ve had it for over a years now in hopes it would improve, so I can browse some home items. I think it’s time to official delete. Maybe in a few years someone can pull it together.
This is ab absolutely useless tool for finding out what Home Goods has.
Post better stuff 3/5
It’s unfortunate that this company is unable to provide a better online experience. If you are going to have the employees take photos of items, please put a standard on what should be photographed, the quality of the photo and be consistent with when the photos will be posted. The photos on the app are not intriguing enough to actually bring people in the store. They merchandise being captured and the quality of the photo is just meh. However when you go in the store, the experience is great. Store experience and online experience should not be so different.
By Sunny Sarasota
You can not search by color or specific item. Very frustrating!!
Great store!!! 5/5
Great store. Always has great deals. Recommend to everyone!!!
Not worth the waste of memory use on my phone. 2/5
Extremely limited and not quite sure for the reason of the app other than to say they have one. There is no content to “browse”. Idea blog posts haven’t even updated in a year. Is anyone running this app? Seems like they need to hire some people to keep it populated with content.
So much opportunity to develop 1/5
Loooove Home Goods. But the marketing team for the company is missing out on such a huge opportunity here! This app is lame! Add the ability to shop online, or at the very least view what products you have in store. I just downloaded this app hoping to look at some curtains, but you’d better believe I’m simply ordering online from Bed Bath and Beyond instead of trekking to the local Home Goods store to find a single curtain of each type in stock.
Renovate the app and you’ll see a surge in revenue.
Walking into this store I was overwhelmed with not just excitement but in Awe over the wide variety of items available!! My eyes couldn’t keep up with all the stuff I wanted, also ended up getting an interview and hired for seasonal employment!! I’m beyond excited to start!!!
Home goods app 1/5
By Florida tanner
App no longer works 1/5
I’m no longer able to browse the goods and the app closes out on its own. Will have to delete app if it doesn’t get fixed.
Need better search capability 2/5
Wanted to search for a specific type of item. Couldn’t .
Example : search for: plant stands indoor
Come on... 1/5
By Mrs Abrahamson
Board is spelled BORED... FYI 🤦♀️
App is HORRIBLE 1/5
By Nicole 53737
So buggy and I can’t get it to work at all.
Horrible-make it like tjmaxx app 1/5
By tjmaxx queen
I tried to like it as I love the stores but you cannot search and only have clunky filters. You have to pick your stores but even with 5 stores the results from a search is only a few items. Really? 5 stores have 6 wall art items? I deleted it after 10 min of trying to use it. Waste of time
Wants to track your phone, but gives nothing in return 1/5
This app only appears to give decorating ideas, and is almost useless as a shopping app. I couldn’t find any search function, and you can’t do anything but virtually window shop the items they present to you. Worst of all, it asks for full time location access, yet it doesn’t need it for anything but finding the nearest store.
Problems with rewards 1/5
By Val A
I like this app and, particularly, the ability to keep and use my rewards easily...when it works. I currently have a reward that will not scan and, when I enter it manually, it won’t load. I know this is a current reward because I just received it in an email. This is so frustrating. I’ve also experienced having my rewards denied when they were still current. Right now I’d like to get app support to report this problem, but I can’t seem to do that either.
No me gusta 2/5
Si estoy fuera del país no puedo usar la aplicación ni para hacer pagos en la tarjeta de crédito, tampoco puedo hacer compras, que voy a enviar dentro de US entonces para que sirve si yo viajo constantemente, espero arreglen esto
No search capability for their inventory 1/5
No search capability for their inventory
I got this thinking that I could browse the items in the store and buy what I want. No. It is basically a blog of pictures of things that people posted and there is zero information on the things posted. The store has the potential to make an app that a customer might want to use instead of driving from store to store to find things that they might have wanted to get when they saw them, but didn’t and then when they went back, the item was gone. But might very well be in another store. That’s what I was hoping this would be like. But, it is not. If that’s what you we’re hoping for too, this is not the app for you.
Waste of time!! 1/5
Apparently there are no stores close to me. There are none in my zip code or ANY zip code for that matter. The app keeps crashing. This was 30 minutes of BS that I’ll never get back. Don’t waste your time!! These peeps are missing out on a lot of sales and revenue... what a shame!
Can’t browse.. department store thing 1/5
There’s no point of the app
Great app design. Needs more engagement 4/5
I feel that with more people using the app and contributing, the HomeGoods app has so much potential to become something phenomenal because the market base for home improvement and home decor is so large.
It can be a viral app maybe if they provide incentives for active users. But without engagement, it’s like going to a party that was advertised as poppin’ but nobody is there...
Love the Store Hate the App 1/5
Beyond disappointed in the app that represents such an awesome store. Back to the drawing board guys
Needs some work 3/5
Needs the ability to zoom in on a selected item.
Never have seen such a terrible app 1/5
How do you search for anything? Seems like a random mess of junk - have yet to go to a retail store, but will avoid if it’s anything like the app
Dumbest app EVER 1/5
By Ca dreaming987654
If I could give it no stars I would. Has no way to search for merchandise. None. The only things that are listed are what users of the app take a picture of and post!!! They told me there is no way to have a search since the bar code could be a lamp one week and and chair they next. Ummmm, guys? Yes there is. How do you yourselves search for items in other stores? But, if you only want to spend $75 on an app this is what you get. Nothing. Running inventory apps exist and customers use them and order from them. All the time. Oh well. Just as easily deleted as it was to DL.
CRASHES! Every time!! Why????? 1/5
Please fix this HomeGoods!! I love seeing what’s in store but every single time I use this it crashes. Either right away or after about a minute of use. I’ve had the app a long time. It’s never gotten better. I’ve installed it and deleted it a hundred times. WHAT IS THE PROBLEM? Help!
By Michael & Rachael
Please try to provide more of a customer experience by offering an online store like the TJ Maxx and Sierra apps. Not only would your profits increase, but so too would customer satisfaction.
Love HomeGoods, Terrible App 2/5
So too many problems and I’ve barely had this app a day. I love the idea of checking out what HomeGoods has currently available, but it doesn’t matter if their app keeps shutting down every 5-10 minutes and then I have to restart all over again.
The scrolling function isn’t very smooth either. It will stop letting me scroll and I assume this is because it’s trying to load more items. Also this is a serious battery killer.
Horrible app 1/5
I wanted to see items in the store. This app is horrible. Not wasting my time on TJMaxx stores.
Waste of space! 1/5
There is probably 20 items or less on this app. I had it for a week and now deleting it. I love the store and know there are more than 20 items. The items posted aren’t even enough to draw attention and make you want to go in. Boo!!!
Latest Update fails to open the app 3/5
Please fix the app the latest update on (8/26) broke the app on iOS . Thanks
Love the store hate the app 1/5
Crappy App 1/5
Store locater doesn’t work. Can’t even access the app because of it. Ridiculous.
I immediately deleted a few minutes after loading - worthless for finding products and checking on goods
Thought I’d be able to shop online. NO! What a bummer. Erasing the app next.
Terrible App 1/5
By Bill Ingrahm
Not even sure why it exists. Can’t purchase anything or view products.
Worst App ever 1/5
As another user said, when I saw 2 stars I should have moved along. The only good reviews keeping this from showing one star in the Apple app store are people reviewing the actual store experience-not the app itself. I spent 3 minutes on it only to realize the only visibility to my local store is random pictures other customers post while shopping. My store had less than ten pictures and there is no potential to shop/order online. If you like Homegoods, use their sister store TJ Maxx’s app. It is still hard to find brand name deals- but that’s not on them, it’s the brand limiting TJ Maxx from making it easy for customers to seek out their steeply discounted products specifically. So, you do have to sift through a lot to find the gems- but you can order online. Homegoods shouldn’t have bothered even building this app. An embarrassment for such a great store.
Ummm...this is not an App 1/5
By Cerebral Fluid
This is definitely not a purchasing app. Just a bunch of pictures of what may or may not actually be in the store by the time you get there. If you want to because were friendly, you might want to allow us to buy product and pick it up in the store, or even ship it to us. We are in the 21st-century.
Debbie also disabled 1/5
Why do you want us to go to different stores to find out ????you don’t have that product that we need ????? In a larger size ??????why isn’t there an app.??????So that means I have to take everything back and not be able to find what I need .So what happens you lose me as a customer and I have to go to Amazon probably have to pay more but I’ll get what I want because I’ll be able to see itand have it delivered .I may come on people this is 2019
Nothing to see here... 1/5
By Glenn 808
And I mean *nothing*... waste of time.
Home Goods App 1/5
I don’t really like the app at all. It seems very thrown together and not organized. All of the items in the inventory are shown as poor quality pictures that looks like the employees took on their phones themselves. Also there’s no easy way to select the category of items that you’re searching for so things like lamps, tables, and pillows are all shown together making the whole process pretty frustrating, confusing, and time consuming. I’ll definitely be sticking to going to the stores in person.
Needs fixing 1/5
By Valentina capoccetta
The app keeps shutting down! HELPPPPPPO
I think you need change your photography, bad works and looks home pictures 👎🏻 but I’m loved this store, but not your app !
Absurd, don’t waste your time. 1/5
The app is an empty shell. You can’t buy or see anything in the store. It’s basically useless
No Online Shopping 1/5
I fail to grasp the rationale for this app. What is it’s purpose other than to find stores in your area? No ability to actually purchase or even look at merch. Don’t bother-I’m deleting it now.
Worst App-don’t bother 1/5
I didn’t even want to give this one star. Won’t even download to my phone. Honestly, you need to hire someone that knows what they are doing. Whoever built this app needs to find a new job. What a joke.