This app is crap 1/5
It was never easy to use. Stalled all the time. Had to delete to get clear cache on a regular basis. Now can't download because not compatible w IPad. Really?!? Other apps leave an older version for older iPads. Not everyone can't afford new devices every year. Boo!!
Awesome App! 5/5
Enjoy the selections at the Phoenix Public Library with this cool app. Super easy to check out digital books, movies, and more. Great alternative to expensive rentals!
Design changes 1/5
Without intending to offend, the new design is horrible. It’s more difficult to manage many titles at once because of the giant LIST of previously viewed material. One can’t even fully access the history while listening to an audio title because it is blocked by title controls. Favorites is still designed well enough, with multiple rows: A+. Also, audio tends to glitch and skip back and forth by minutes when one tries to rewind — and ebooks freeze and won’t load or turn pages properly many-times. All in all, the app worked really well before — 4.5 stars. Now it’s glitchy and less manageable. I really love Hoopla.
iOS 12.3.1 iPhone XR
Nice variety but slow to add new selections 4/5
Hoopla, from my library, has a decent variety of video selections. They are slow, however to add new titles.
Nice collection of material but there are some bugs 2/5
By book reader also
I enjoy the huge selection but while reading sometimes the app gets “stuck” and I can’t turn the page. I have to close out the app completely and resume reading to advance the page. Also it is difficult to bookmark pages because that menu is inaccessible while reading. It comes up occasionally but not consistently. I will continue to use because of the selection but the features are lacking.
Just updated the 4.27.1 version and it will not show the titles I’ve borrowed. Screen is white and will not function at all! I liked the old version better. I didn’t have problems with that one!!
Best App in my phone! 5/5
Love this app :) it’s a lifesaver for avid readers.
Great selection, player is problematic 2/5
Great variety of videos and books
Unfortunately the player takes a long, long , long time to start even after downloading video. If it does start. Frequently have to force quit and try again. And the player stops randomly when using Apple TV casting. When it stops it forgets everything - where it was in the video and subtitle settings
Awesome app. 5/5
This app is great; easy to use; lots of titles; better than audible
Good app with only a few foilbles 4/5
Hoopla is the best ereader associated with a library that I have used so far. Certainly much better than Overdrive. There are only a couple of annoying foibles, one of which is that occasionally when I swipe to turn the page I end up at the end of the chapter and have to laboriously page back through the chapter to get back to where I am supposed to be. The other is that when you set a bookmark it marks the beginning of the chapter, not the particular page you were on, very annoying. The app does not have a lot of bells and whistles but it is reliable.
Update issues 3/5
-Update version 4.27.1 generates white screen, no functionality.
When will fix be ready?
— App worked after login to hoopla account in browser.
—-Developer responded by email next day.
My daughter can’t stop listening to there audiobooks! They have all the books she they make every thing understandable. The deserve these five stars.
Site freezes frequently 1/5
When I go to read a downloaded book. It just freezes
I do not like that you are not able to return books early so you can check out another one. Once you check out your limit you have to wait a whole month to check out more.
I like this app because of the number and types of books and movies you can borrow. There are a lot of glitches though that force you to go out of the app and back in.
By MS. WInfrey
This is a wonderful app and way to read more books!!!!!
Love it 5/5
I just updated and checked out the new interface. I love it. It is clean and smooth. You guys are amazing.
By ATT Unhappy Customer
One movie I couldn’t see & sent notice to you & yet you made it as part of my 5 for the month... I think that was unfair to me... That’s makes me sad when hoopla does not consider that.
Doesn’t load properly 1/5
Most times the app fails to load
Can’t access my books or music
I renewed my library card, got all signed up with Hoopla...and not only am I limited (on purpose) to 6 items per month(?), the two times I tried to borrow/download a book, it said I had met my daily max, and I’d have to wait until midnight. What? Forget it...I went with OverDrive instead. Maybe I should have stuck with Amazon Prime.
Love and hate 2/5
I wish I can keep track of books borrowed! I've lost credits due to forgetting books were borrowed in prior months! It should alert you before confirming! Also I usually finish all books mid month and have to wait 2 weeks before reading again! Other than that I love its free! Should suggest similar titles
Big fan BUT! 3/5
I would easily give this 5 stars but the limit of 4 titles a month almost makes it a deal breaker.
After update 2/5
I’ve noticed my headphone pause/play won’t work in this app. Wonder if this is a known glitch. I use iPhone headphones and none of them work.
UPDATE!!!! the above has been fixed...Thank you so much.
The glitch I’m experiencing now is when I click the play button on phone screen it starts for a second then play button appears again. Have to hit it again to actually get audiobook to start.
I noticed the same thing happens when listening to book in car. Have to hit start button on car audio system twice. Even with phone hooked up by Bluetooth or by cable.
UPDATE!!!! the above has been fixed...Thank you so much.
7/19/19-this update now has an issue with playback speed. If pause book and come back the spend auto changes to .75-1.0 even though the screen shows “current playback speed is 1.5” interesting. I have closed app and restarted phone but still happens. Also happens if listening in car and have to pause or take a phone call
Interesting titles and good interfaces 5/5
By CodeChecker Cal
I really like what I’ve read and watched. Very handy to work both on Apple and Roku.
Could use some quality control 3/5
When this app works, it’s great. So often though, they come it with new features and totally break the app.
In the most recent version, they added some nice features, but now every time I pause the audiobook, it drops from 2x speed to 1x and I can’t change it back without killing the app and starting again. Please get some testers
Scanning issues 4/5
Sometimes I want to fast forward or backward and I find the slide bar to be way too sensitive. I know there is a 15 second button but that can be too cumbersome.
Love this app 5/5
By Tracy Lewis
Easy to use and has a lot of books I can’t find it on other apps I love it
User friendly 4/5
Having used Hoopla for a few months now I have found it to be quite easy to employ. Besides that it often has books which are not available in digital form from my local public libraries. So, it complements and meets my needs quite nicely.
The only downside is that its inventory of books is not as vast as I would like.
Great app but... 4/5
I really enjoy this app. There is a good selection of books, shows, movies and music and there is no wait. However, I don’t like how you can only borrow 4 titles each month. I wish there was more leeway for borrowing things.
Fantastic yarn. Wonderful for a couple of Summer days in the shade!
My app is up to date so I’m confused as to why sometimes texts are missing and I am constantly readjusting the font size, margins etc to make the whole page accessible, but, it’s very frustrating. Can someone help?
Piece of crap 1/5
Won’t let me make an account so not worth time to do. Enter all info to make account and app just hangs
Wish they had more updated audiobooks.
Look here’s the thing 3/5
I was watching a series and I got signed off no big deal but when I got back on it says they were returned plz fix this give me my returns back for this I never even got my past episode 2
Need chapter divisions 2/5
Its a great app but the inability to explore the chapters of the book is bothersome. Hopefully chapter division will be added soon. Ive seen this discussion being had for several years so maybe it’s time now.
Limit is ridiculous! 3/5
I downloaded the app to both my phone and my Apple TV. I’ve mostly used it on the TV, and the limit is ridiculous. Every single episode of a series is counted as one title, so you can’t watch very much before you have to wait a month for titles that aren’t on Netflix or Amazon. A season should count as one title, not every episode within the season being separate. I gave the app three stars only because I haven’t had an issue with anything not working properly, but the limit is extremely inconvenient. I don’t think I’ll be watching any more movies or shows with Hoopla.
I prefer audio books and the selections are very poor and the recommendations ridiculous. I read two books by the same author and all I see now are his books in the Recommend category along with Children’s books and self-help books. My preferences are set to mystery and adventure so it makes no sense. The Popular category is also filled with childrens and self help material. I even deleted the app for several months hoping that might change things but when I reloaded it was exactly the same. Very disappointing. I guess that’s what you get with a free app.
Locked Screen 2/5
So frustrating. The screen frequently locks on a book page and there is no way to back out. I have to delete and reload app to get it to work again, then have to find my location in book to resume my reading. This is the only option my library offers. May end up doing real paper books again.
Mansfield Park 5/5
Enjoyed the integrity of the main actress. Was surprised that she was strong enough to resist the charms and money of the rich guy. Film flowed and was not boring. Pleasantly surprised. Liked the ending.
Audio Books 5/5
By Currie 4
For the past few years my family picks an audio book whenever we go on a road trip. It’s been such a great opportunity for us to bond together through a story. Our favorite is the Series of Unfortunate Events. We are currently on book 11.
A++ for this library app thus far!!!!!! 5/5
By Lynn Simon2
I really love this app! Not only does it have written books, as well as audiobooks, for users to digitally borrow; but it also has music to be borrowed! I think Such a great app with a vast selection of books to read!
Overall, a truly great app that is free to use without annoying ads to contend with, and great content available for users to borrow! You don’t even have to worry about when to return an item because that just happens automatically! That’s another plus!
I only have two suggestions. One is that there should be a section where users can create wish-lists as well as other customized lists. Examples could be: “titles to read” that have yet to be available. Or maybe, “titles to be re-read” or “read in a different format” etc. In other words, allow users to create lists so that they can keep track of books this way. The lists can also be used as Notes about a book, whether they liked that book or not or what they liked about that book etc. Actually, maybe this should be separate, but still in the same area, as Lists created by the user.
My second suggestion would be, a place where users can request or recommend a book, or music, to be made available within the app for borrowing. Thank you!!
The worst iPad reader by far 2/5
Nothing is as disappointing as finding a book I want to read in the library catalog and seeing it’s only available in Hoopla. This app is by far the worst iPad reader. The lack of support for rotating the screen is terribly frustrating, only rivaled by the annoyance of frequently broken chapter navigation. I keep thinking that they will finally fix this, but updates have come and gone for years without these basic usability changes. I have to assume they just don’t care.
5 per month minimum 3/5
I would probably give this app a five,but if I finish a book or a movie in a few days, I would like to return it and then get another one, but if I have reached my 5 for the month, I have to wait a whole month. I think that should be changed to 5 at a time minimum.
By f r i s h a
Good, but sometimes I can’t get a partially played audio book to resume.
I’ve enjoyed using hoopla except for one issue. When you check out a series, each episode should not count as one of your borrows. You should be able to get the all the episodes in the series has one rental. For example, I checked out Dark Shadows, each 20 min episode I watch counts towards one of my six loans. Again, I would think the whole series (all the episodes) should count has 1 rental.
Book part of app needs more flexibility 2/5
I have been using two other apps to listen to audiobooks for a few years and Hoopla may be fine for video but is missing something I use all the time on the other apps. I don’t care how many minutes I’ve heard or how many minutes are left. Both OverDrive (merging to Libby) and RBDigital allow you to move around by Chapters and show you what chapter you are hearing. You do have a sleep timer which means you are aware people fall asleep to audiobooks and often have to return to an earlier time in the book. Only being able to go back and forth by 30 second intervals or a chapter at a time is frustrating. Please update the app.
Almost perfect 4/5
The only reason I don’t give this app 5/5 is because there are bug issues that I have run into with Hoopla before.
But otherwise I love this app and the possibilities it poses. I saved so much money by using it. There is a really good amount of comic trades! I hope that they get to expand their catalogs in the future.
Buena aplicación 5/5
Fácil de manejar y de buen contenido