Awesome idea but disappointed 2/5
The app works great and is very easy to use. However, following the predictions used by hopper I got burned. The ticket I was watching was $209 but was expected to fluctuate for 2 weeks and was also expected to go down $50. As many would I waited only to have the flight go up by $75. I was planning to fly out of 2 different airports so I figured I would wait. The round trip went from $340 to $525. Heartbreaking difference if you ask me. It’s a great idea and it may have worked for others but for me I got burned and got burned bad.
100% lied about my destination!! 1/5
Do NOT book through hopper. I purchased a flight from jfk to Shannon, Ireland via Norwegian airlines with four pieces of luggage included with my ticket.
We arrive to jfk and learn Norwegian does NOT fly to Shannon and we didn’t have the voucher for our luggage!
We landed in Dublin, on the exact opposite side the country. AND we had to pay $200 to fly our bags. Such a waste of time and money!!
DONT BOOK THROUGH HOPPER - THEY DO NOT HAVE ANY SUPPORT FOR THEIR CONSUMERS 1/5
By Shawn Bethea
WARNING: Do not book through hopper. I would encourage you to follow the deals and book through the airline directly. Hopper offers no support for their consumers and places blame on the airline after booking. They do not do anything for the customer and instead make excuses for why they cannot help while continuing to pressure you to book again through their unreliable app. When I called for a refund or change in my flight, the rep stated she could not do either but could assist me with booking another flight through Hopper (of course). She then stated Hopper does not profit from anything consumers do, I then asked if Hopper was a nonprofit, to which she confirmed. Which is CLEARLY untrue. I asked to speak with a different representative multiple times , the rep continued to place me on long holds and return stating the same things she did before instead of just transferring me. After over an hour of the same process, she hung up on me. I’ve tweeted, messaged, Instagram’d this company and they continue to ignore me. They are the worst kind of company and the worst kind of people. I highly encourage you to do your research and book on your own. This is a trashy company with no kind of value for their customers.
Good app 4/5
I’ve been looking for a deal to go to Africa for a long time. This app helps to get a good one. Thanks.
I love this app. I tell everyone about it. I just bought my second trip on it. I don’t use any others. One atop shop. Soooo easy to use and I feel confident with it’s predictions.
Tip was hidden. 4/5
The 5 dollar tip was hidden. 😕
Works 24/7 while you live your life 5/5
After selecting departure and arrival airports and dates, Hopper worked to find the best rate. I was able to alter the dates to extend the duration even after notification of a good rate. I waited another 48 hours and Hopper found even better rates. I went from two weeks and a carry on only to six weeks with a carry on and two checked bags - all for nearly $300 less than the original price that was already great.
Nice app 5/5
By Ashok K D
Nice app to book a flight
Hopper is straight legit. I use it all the time and they are accurate with there predictions. I always use them when booking a flight and, let me tell you. When they say book now, book now because you will not find no cheaper and vice versa when Hopper tells you to wait. Prices always are lower than the initial price when you look the first time. Love Hopper. Always include the tip.
Down load this if you haven’t 5/5
Best Service to use!
Easy/very useful 5/5
So easy to plan vacations using this app, love how you can compare different airlines and days all in one place
Better than any website 5/5
By Allison rocks 2001
Extremely easy to use app
5 STARS FOR HOPPER 5/5
Easiest App I have ever used! Wouldn’t use anything else to book my flights.
My previous flight which was cheaper was no longer available after the app froze and kicked me out
Sign in or sign up 1/5
That’s all....you put your number they text to verify....after than it won’t let me sign in.
This is my first time using hopper and it have some good price 👍
Can't believe it was this easy 5/5
By Love Couer d'Alene
I'm so surprised at the speed and incredible advise this provided me. I saved nearly $400 on my round trip ticket from the last time I booked on my own using the "usual" travel options. Im sold on Hopper. Thanks.
Saved me money! 5/5
Been looking for a flight to Maui. Prices have been up and hopper said to wait. I waited and they sent me an alert of the price drop by 100.00! Booked thru them! Thanks!
Not accurate 1/5
They say to keep wait for 2 months and then telling me to buy when it was very high.
They Said, they didn’t see a price this low ($1.150) in the past 3 weeks. I have a note for 4 days ago at $915.
Seems a lie to me.
I tried to change my date and I cannot connect to the company somethings wrong
Love the app. Makes my life easier. Just like I had a personal secretary. Happy. 5/5
Love the app. Makes life easier. Just like I had a personal secretary. Happy.
Best customer service ever!!!!! 5/5
By El Chamito
I am tried to do my check in for my trip to Madrid last night but unable to do it. I called Hooper and found that Iberia canceled the fly. Called Hopper and spoke with Chris (maybe spell wrong/ Kris) who found about the cancellation. He told me that he will work in my case and will back with me next day. I expressed my frustration specially because this is my first time booking with Hooper. An hour afte (midnight) he called with an answer. I not only keep the same time but better option, direct flight. Chris was very professional and what impressed me the most was that he called back before go home. He wanted to make sure that I know that my flight is secure. Thank you!
Round trip ticket to Barcelona 5/5
Wow, I am amazed at this Hopper service. I put a price watch alert out for a trip from Miami to Barcelona and was notified when the price dropped to a low $349 RT. I booked it immediately. I can’t even believe it’s a direct non stop flight. Amazing.
Costumer service was top notch 5/5
I like this app because it's easy to use and see flight costs at glance. I was very happy with a recent costumer service call when my airline changed a few things on me and Hopper helped me navigate the changes.
I will always consult the app before booking travel. Thanks!
On Hold for FOREVER 1/5
I am currently on hold while typing this review. So far I am on hold for 15mins and prior to that I was on hold for more than 20mins until I just ended up the call. This is my first time using this app and I already very disappointed. I know this is the peak season for travel but come on! More than 15mins? It’s just ridiculous. Now I don’t even know if my sister can actually fly this morning! Crossing my fingers!
Booking with hopper is so much easier and convenient ever since I discovered this app this is my favorite so far ! Thumbs up
Elena Gold 5/5
By Desert Hot Spring
I like it. Works easy and fast. Thank you
Colossal Waste of Time! 1/5
My rating should be 0 stars! Hopper has continually been saying to “wait” to purchase my ticket! At 5:00 today it said to wait as the price could decrease by $75 through tomorrow. Just fours later at 9:00 it is saying to purchase now/prices are expected to increase. What is that?? Luckily I had purchased my ticket earlier today for $358. However, if I had not relied on the information provided, I would have saved at least $70. I wonder if the creators of this app rely on the information? Probably not!! Once I have posted this review, the app will be deleted. Again, a colossal waste of time!!
Possible update 5/5
It would be very nice to be able to select airlines preferences in the predictions. I really like the app because it helps to plan future trips and to have an idea of how much I would spend on tickets.
Don’t use Hopper 1/5
For the 3rd time now I have lost $200+! The price predictor is wrong! The price will not get as low as it says it will. Don’t waste your time 😥 Buy early!
First time user 5/5
Easy to use, convenient and good prices!
Minnesota to Venice Italy 5/5
Booking was fast and easy. Hope the flights are also
Customer support 1/5
They take FOREVER to respond to you. My airline cancelled my flight that I booked through the hopper app (not hoppers fault) BUT they didn’t tell me until one week before my trip. I contacted the airline directly only to find out this flight had actually been cancelled two weeks prior to me finding out through hopper. It has been an incredible frustrating experience dealing with the customer service. Also they only let you email them and they are based in Montreal, Canada. I am on the east coast so I receive their emails between 10 pm and 5 am my time, email back when I wake up in the morning, then don’t hear back until 10 pm or later. They need to resolve these issues. I do not recommend giving them your business.
App worked great now it does not... 2/5
This app was awesome found some great cheap flights but suddenly it keeps saying “we do not have data available on this route” for every flight I’ve picked. I live near a major airport and I’m not choosing obscure places so this is weird.
Not good 1/5
Hi set hopper to watch a flight for me and waited for better prices. I also set a Watch on another app and was notified by the one that the prices have gone down but hopper didn’t reflect the lower pricing that was available. I bought my tickets within the window and the prices have now gone back up. So if I had waited for hopper I would have missed the good prices that I ended up getting.
Can’t live without Hopper!!! 5/5
This is my go to airlines flight checker!! Awesome!!!
Flight time 1/5
Very dissatisfied flight time was changed I was not notified and I missed my daughters graduation
Freakin fantastic 5/5
This app is awesome, it really helped me find flights/hotels for my trip to Spain, Portugal and France. Prices were sometimes 50% less than Expedia! I’d recommend this to anyone planning trips.
Easy Service 5/5
I love Hopper to search and track my flights. Very easy to use!
Update airports 2/5
We have loved this app in the past but it has not updated with our new local airport PAE (Everett, WA) which is a large airport. Would be using this app all the time if they would please update to include service to PAE.
Worstt !!!!! 😡😡😡😡😡😡😡😡😡
Get ur info 24 hour prior to your flight... umm no give me my money back . I wish I were to have known that before purchasing it .never did that stated in the guidelines. I purchased it to get my flight info / flight number !!! Wth 24 hour prior to the flight I bought it give me my info . Total scam. It’s an emergency flight don’t play around with people this way. You guys should be getting sued !!!! For wasting peoples time!!!
Rating Hopper 5/5
I hope that the first star represents excellent. Hopper is always great.
Wonderful prices. 5/5
I have used it serval time and always great price !
Seattle Blessing 5/5
Thanking Hopper my first time using your site AMAZING deals. I can truly say it’s your wonderful staff and low prices for being a blessing in the midst of it all. Crazy work schedule, school & family are all worth flying home to see my Mother for Mother’s Day😘Best blessings ever to a Seattle girl working in the airline industry at MSY. Thank you so much.
Waste of time 1/5
The app tells you to keep on waiting and waiting for the lowest price , and the flights that appear on the app as “cheapest” aren’t really the cheapest found better prices on Expedia. Didn’t even get daily notifications when prices drops!
This app is BS. I was getting NY to SF for 312 and the app told to wait. After 4 days it sent a notification saying the price is now 467 which is the best price you can get and to book right away!!! And there goes my $150.
The service is so bad.Wish I can give zero star. 1/5
Chat with us function on the app isn’t working!!! And there is no one to answer and reply the email. Service is too bad. I felt like being a fraud.
Never wait when they tell you to 3/5
I checked for a flight 2 days previous to purchasing. I only waited cuz a message on hopper said if i wait a day or two the prices look like they may drop, if not then buy asap. So i waited. Day one it went up $10. Day 2 it went up another $23. Not good advice, hopper. Not good advice.