Hotel Tonight 5/5
This place is amazing so worth the search. I am officially a full time member and will ALWAYS use this site. I have the app downloaded and man is it fast and gives you the best rate hands down.
Great unless you need to make changes 4/5
This is my go to for booking the best priced hotels. Changing anything is impossible after the fact, so make sure everything is correct before booking!
Life gets easy with hotel tonight 5/5
This app always saves my life in the time of need. Especially when I’m stuck on a couch for a few days away from home. This app always finds me a nice comfy bed to crash into.
Make sure to read all the details 3/5
I originally booked a room through them and hadn’t realized that I booked the wrong type of room (1 bed instead of 2), they only have certain room types available. I called support within seconds of booking and said they could cancel it but couldn’t give me a refund, all they could do was offer a credit so I took it and looked elsewhere for that night. The credit was readily available when I came back to the app to book another room days later. I thought I had gone through the whole process of booking this next room but never got a confirmation and later realized it didn’t go through. I tried booking a second time and there was an error with my account and had to call customer service who said my account was flagged but he fixed it and told me to sign out of my account first. I logged out, logged back in and again received an error. I logged out again and then wasn’t able to log back in. I had to call support again who said my account was still disabled and I’d normally have to send an email but he would take care of it. I logged out again and was finally able to log back in and book my room. The whole thing was just a ton of work.
Flight cancelled, room booked! 5/5
By Popeyek1 b-more md
At a small airport in Colorado and flight was cancelled due to weather. Opened the app and found a great deal on a room at Tyrolean Lodge. Clean, friendly and reasonably priced. The guy who checked us in even said we got a great rate. Place sold out after we checked in.
Terrific app for last minute bookings 5/5
This app rocks! I’ve used it for lodging in at least three states and have always had a great experience.
SO convenient! 5/5
By J Paul O
Love his app. Use it every time we book a hotel now and usually end up booking something. And using Apple Pay makes it really easy to check out. 👍🏽👍🏽
Unable to add another night to existing booking 4/5
Nice customer service support on the phone but other booking apps allow this very easily (I.e. bookings.com) they called the hotel which seems to accommodate but hoping it is easy for when I get there & need to manage through it
customer service 5/5
By Bon Sauvage
helpful representatives thanks
This App has flaws 1/5
By Traveller of Great Hotels
This App has flaws and can book incorrect hotel and you are left with the bill. There is no recourse and their customer service is the worst.
By Shrek Money
Best hotel app PERIOD
Great customer service!! 5/5
This app is amazing, booked my hotel. Had some issues with check in. Customer service was right there to help. 5 stars. Would recommend to anyone.
Rock on! 4/5
You rock rock rock!
Travel on a flexible schedule 5/5
Do you ever decide to change your travel plans on the fly? Hotel tonight allows one to enjoy unanticipated sights or visit friends longer than planned without worrying about not making your next scheduled reservation.
Properties range from economy to luxury and as addresses are shown can be checked out on a the fly.
So far I’ve never been disappointed.
Promo code wouldn’t work 1/5
Very annoying. Price was good but they bait you with a promo code and then deny them all. Lame!
This app is unparalleled in price and customer service. I can’t say enough good things about hotel tonight and they’re adding so many new hotels in new cities!!
Handicapped Room 5/5
Many times I end up with the ADA Room I because of not booking directly with the hotel. Can you change this policy?
Can always find a choice hotel on the spur of the moment. 5/5
I’ve used hotel tonight for NYC. I’m always pleased with the choice, and the price is unbeatable!
If I could give 0 stars, I would 1/5
I’ve used Hotel Tonight once and I will never again. The hotel that I booked through Hotel Tonight canceled my reservation and told Hotel Tonight but Hotel Tonight never contacted me. So I trekked the the hotel on New Years Eve in Sydney, Australia only to find out, I didn’t actually have a room. I was on hold with 2 different Hotel Tonight customer service reps for 40 minutes and was given different stories each time and wasn’t given a comped room anywhere else because it being New Years Eve, everything was either already booked or ridiculously expensive. Meanwhile their app still showed my hotel that evening as confirmed with instructions on check in time, etc. and the next day, the app asked me to rate how my stay was... seems shady considering that my reservation was canceled. When I emailed their customer service to ask why the app still showed the reservation, I never got an answer. Nor did they ever send an email that showed that my credit card was refunded, but luckily the refund did go through 8 days later. So stay away is my advice, there are plenty of other last-minute hotel options to book with that aren’t shady and treat their customers better.
Chat it up! 5/5
Very helpful Chat! Quick proper response!
The worst customer service!!! 1/5
Website and mobile app have significantly different prices!!! I understand I can’t cancel my reservation (I wish I could, I’d rather do that and never EVER use this app again), so I called to ask to adjust my price but they gave me some stupid excuses and refused to help me to solve THIER MISTAKE!
Business Owner 5/5
This app beats all of the others hands down. The have better perks, much better info on the rooms Jair based on the “basic, hip, luxe” categories. Always true and on point, easy to use, Apple Pay a big plus, easy to add extra cards, great “know before you get there” details, and it just looks fun using this app. You can check in to Motel 9, but the app feels like the Ritz.
Wish they gave refunds 1/5
I was searching for a specific date in April and I saw a great deal but somehow the dates got switched back to today’s date. I kindly spoke to a woman on the live chat and she said she did all she could to get me a refund but was unable to. This is a great app until it messes up and books the wrong date and your out of money because they can’t refund you... thanks for stealing my money. Won’t be booking through this app anymore.
Best Same Day Hotel App 5/5
We have used Hotels Tonight in the USA, Asia, and Europe, it rocks (and is awesome too!).
makes things so easy 5/5
Saves me hours of looking up different hotels, they have such great choices and AMAZING deals!!!
La peor aplicación 1/5
By Fredy Gomez gomez
Solo perdí tiempo, nunca pude hacer la reserva y el servios al cliente es malísimo... no recomiendo esta app
Love HT app 1/5
Their discount codes are a joke.
This App Is Shockingly Great 5/5
I’ve never taken the time to review an app, but downloaded this after hearing about it from a friend, and I’m just genuinely so impressed. Using this hotel app was FUN. As you scroll through the hotels these fun little discounts pop up, if you swipe a feature at the top you get a sort of “Daily Deal” for a booking you’re interested in. It kind of makes it feel like this fun money-saving game, rather than the tedious process of booking a decent hotel.
There’s also all these nice indicators on each of the listings that say like “Trendy” “Cozy” etc. They just kind of let you know what the vibe is for that hotel which can be really helpful when you’re booking something in an unfamiliar city. Then, on top of ALL this, their prices really are the lowest I’ve seen on any app. The Geo discounts that bump your price down depending on where you’re located were especially helpful, and every listing I found was at least $20 cheaper/night than the Hotels.com app. I ended up booking a 4-star hotel in LA for less than $200 a night, which is a rate I’m super happy about. This app is just genuinely fun but also incredibly efficient, I’m a huge fan.
Very stringent 2/5
The policy regarding helping a customer in a fix - i.e. incorrect date by accident, emergency, etc. The completion Booking.com gives you the same rate but they have excellent customer service.
App is good. Service is a scam. 1/5
The app is user friendly and well made, but the company refused to apply the credit they promised when joining. When contacting them they said there’s nothing they can do about it. Nothing?! It’s their company!! Of course they can. I wasn’t even asking for a refund, a future credit would have been fine.
Great app! 5/5
I really like Hotels.com it’s easy to use and search around. All my stays were seamless in check ins.
A travel must have 5/5
The price watch feature is awesome to get you the best deals, as well as rewards that add up the more you book with hotel tn
Exactly what we needed! 5/5
By Doodley love
We got a great room and at the price we needed so our trip was fun and within budget
Great stuff. 5/5
By Myco man
Real great stuff guys..!
Be aware of fees 1/5
Be aware of the misleading fees they have like “resort fees”
I got slapped with a $40 per night fee that they didn’t show until it was already booked. Then they have a no cancellation policy. So you get stock paying 40% more at night than you thought you were.
Huge scam - deleted the app 1/5
I have no idea why this app has so many positive reviews.
If you pay attention closely to how this app works, you’ll realize it plays on your activity on the app and manipulates pricing to make you believe you’re getting a deal. They inflate the hotel prices and say they’re giving you a discount but it ends up being the same if you were to book the room directly from the hotels website.
Two days ago, I swiped for “deal of the day”. Wooho, finally a hotel I had been eyeing for the past few days. They offered me a hotel at $92. Great, I get for ready to book and then BOOM! A notification pops up that says “sorry but this hotel is sold out”. I was upset it sold out but confused why it said it would hold the room for 15 minutes and then sold out. I then start to browse for other hotels. The VERY NEXT DAY the same exact hotel for the same dates are being sold at $165. They bumped up the price $70 on the same hotel they said was sold out. I contact customer support and they say that the hotel can increase the price based on the demand. Ok - sure, supply and demand. Then, I ask my buddy to check his app for this hotel. The same hotel, for the same dates are being offered at $100. The only difference? I’ve been clicking on this particular hotel listing more than he has. So basically, if there is a room you’re interested in and the app can detect that, then they’ll squeeze whatever they can out of you because they see the interest is there. This is poor business practices and in my eyes, a scam.
Please be extremely cautious when booking from this app.
I Love Hotel Night 5/5
Its A Beautiful App And Really Convenient When Traveling On The Road
By Chantelly S
Ive been a member of hotel tonight because the app does indeed gives the best rates. However, the leveling up is not accurate to the discount I am supposed to receive. When i compare rates to level 1 members to mine and Im on number 8, its exactly the same. That means theres no reward for next level. I haven't even received a coupon or code in awhile which is odd because when i first started I received a lot. Its just something to look at and it has been bothering me.
Cheapest rates 5/5
Cheapest rates around and introduces me to different and interesting places to stay.
Not always fair 2/5
This company is hit or miss. I have actually walked away from a hotel and was refused my money back because there are no refunds no exceptions. the hotel looked like it was on the middle of death row and was under major construction with tarps and tents covering it. I was traveling alone (female) and felt so unsafe. The pictures posted on this site are often misleading. The areas which the hotels are located are not well explained for those not familiar with the area. I understand this app is for last minute stays, but I’m not desperate, I’m just searching for a fair rate.
On the other hand I have had about 3 stays that were very nice, however those places are no longer offered through the app. I’ve used this site about 20 times and I would say have had 3 good stays out of 20.
If you just need a bed I guess this is the app to use. If your looking for R&R, with some nice amenities, don’t book through this app. The savings aren’t all that great to begin with. Spend the additional money and plan a little better for a quality night away from home.
Never Fails Me!!! 5/5
By Ladeeee D
Without fail, Hotels Tonight ALWAYS gives me the best price no matter where I travel!!!
Good Prices but... 2/5
Good luck if they experience one of their “technical issues” when the hotel you had reservations for can’t find anything in their records from Hotel Tonight under your name
The best hotel service! 5/5
I love hotel tonight! They find the best hotels and I have never had a bad experience. Great customer service ... and everything about it is top notch. I’ve used others and there’s been issues. It’s always resolved with Hotel Tonight. Thanks for such a well run company.
Worst customer service 1/5
By VRossi 46
While making a reservation the application failed to let me know about my reservation and i had to book another reservation.
When I reached hotel 2 reservations where booked. When I called the customer service they had informed me that I would get the refund for the second one. When I called them after 2 days they said cannot do anything about it.
It was not my mistake and they don’t have courtesy to sort out. Having so much reputation but still they cannot help out on a silly mistake.
I will never use this application and I will make sure others know about their service .
Problems with hotels rarely solved , $1 away from next level after same day deal popped on 2/5
So I have e been using hotel tonight but frankly it’s always s gamble when I check in. The hotels know you are getting s good deal and have given me the standard room which was ok but the next time they put you in a nonstandard so it’s always guess work in the Marin county - Sonoma county The hotels are rarely clear about what room you get each visit so it’s basically scraps if you ask to pay for upgrade. I was dismissed basically by front desk in sonoma. Just lead to the unruly manager to Keep tabs since my first visit and unpleasantness on Christmas! I’m one dollar away from using it tonight after using sale day deal. Why not lower my sale day deal so I can get my tier up ??? Now I need to book another $100 to level 3 from $1 away ? Difficult to edit reviews too.
Easy peasy 5/5
By she who must travel
Such a handy tool for last minute travel needs. Kudos to all who are responsible!
Love this app 5/5
By Lauren Urban
Works great and always has lowest prices for hotels
Best hotel app 5/5
Big last minute travel and this app is amazing. At level 3 and stoked to continue using this app and earning rewards.