Customer Service 5/5
By Amir mansour
Customer service was awesome
Extra charges 1/5
I quit using this app, as the last couple times I used it, the hotels charged me 'extra charges' The rates listed in this app, are misleading....a nicer word for fraudulent. Beware!
Mr Soja 5/5
We have used this site all over the world and have always had a great stay. Keep up the good work.
Hotel Tonight 5/5
This App is your best travel partner !! Booking last minute for last minute travels is absolutely awesome, i have used this App to book 20 + rooms in the past 2 years and I absolutely love it! Just reached level 5 and got another milestone savings bonus and next tier savings - the App is always working flawless everywhere I’m at ! Thank you Hotel Tonight, just referred a friend too 🙌🇺🇸✈️
Love it ... when works 1/5
By travels a lot Tahoe
Too often I see the “whoops” not working notification when I first log in.
Otherwise good deals.
Great app 5/5
Fast, efficient, great savings
Love it... 5/5
Use it on the reg...
All it takes is 1 1/5
One time to fail, and it breaks everything they stand for. Especially when you are in a location with no other options and the hotel can’t find the reservation HT made. I guess the saying goes “You get what you pay for.” In all fairness its a great app, but I’ve relied on HT for so long that I had a 100% trust in them. Now that trust has been broken and I don’t know if I’ll use the app again. I rather go with the big boys, bookings.com or expedia. I’ve never had problems with them, and I rather pay the extra few bucks for their dependency.
Ace fades 5/5
Absolutely love hotels tonight’s there’s the best !!
By Blah blah blah 686878
I always find great deals and the hotels are nice and comfortable, the ones I’ve booked so far ....
Absolute Scam!! DO NOT BOOK with these guys 1/5
I am super disappointed with their customer service! I have been using hoteltonight for all our business travelers since it was convenient. Last night we booked a hotel in LA. It was a very late arrival and when my colleague arrived at the hotel, she was told that hotel was overbooked. They immediately arranged another hotel for one night and told her that she should book another place for the rest of her stay. She also said that this first night was complimentary and we should cancel our reservation with the original booker which was hoteltongiht. When we explained the situation to hoteltonight, they did not want to refund our stay for some nonsense reasons. I dont even understand. This is super disappointing that such a big company like this can choose $600 over customer satisfaction l! You jerks sold us a room that was overbooked and now you wanna keep our money for the service not delivered!!!
Easy and cheap! 5/5
We got a last minute hotel room in Times Square for a fantastic price! Very satisfied!
This app is misleading and dishonest 1/5
Beware when using this app. There are hidden hotel fees that they don’t include in your total quoted price when you book, and hide in footnotes that are barely legible on an iPhone. I found out about roughly $100 in charges only when I check in. Other travel apps like Expedia include these charges in the total so you know what your total cost is when you book. These scammers do not.
Booking days 1/5
I selected two days in a row, but at the time that I pay I just booked one im so unhappy with this app
Excellent in every way ! 5/5
Great rates, Great App, but most important — GREAT customer service! This is my new Go To to book hotels!
Great user experience...but it doesn’t matter if you can’t deliver the room! 1/5
I’m a level 9 user and had been a big fan. But last night I had a room booked in nyc and the hotel wouldn’t honor it. Customer support was well intentioned but clearly did not have the tools to address my issue. I ended up booking another room and a lower class hotel for over $100 more. Agent told me the hotel confirmed my reservation but could not accommodate. 10 pm at end of long day and I’m in the lobby for an hour wondering if I have a room.
No Customer Support 2/5
The upside is you can get great deals. The downside is you can in up in a terrible hotel with no recourse. Buyer beware.
My Go-To Hotel App 5/5
I love the variety of options and prices Hotels Tonight offers. I can comfortably book a hotel the day of, while in a new city!
Great deal in San Francisco thanks to HT! 5/5
We booked a wonderful hotel for almost half the price that was not available for booking anywhere else thanks to HT! The Marine Memorial Hotel was excellent!! I’ll be using this site from now on to book.
Site down a lot! 2/5
By leftcoast dee
Love the site, when it works!
Almost perfect! 4/5
By Enthusiastic User1
Love this app! Would just want the invite credit to be more easily visible (currently it shows 0 even though I have $50 credit)
Love this app! 5/5
Best deals than any other booking agency
Great Hotels / Great Savings 5/5
I have been using this app now for three years. 100 plus stays at great hotels and thousands in savings.
Great app 5/5
By words for the people
Good deals, good perks, no hidden weirdness.
I used this app to book a room. Showed up and the hotel had no record of me. My credit card came with a charge. Called Hotel Tonight and they ran me around an hour telling me I didn’t exist. I filed a claim with my CC company. With the CC company on the phone they couldn’t find me. They still won’t refund. Have turned over to the hands of the CC company. DON’T USE!
Hotel Tonight-Additional Fees at Check In 1/5
Beware of additional fees at check-in. I was in a desperate situation as my flight arrived late due to weather causing me to miss a connection. It was 1 am and I called every hotel I could find but there was little availability due to the airport shutting down and so many other travelers also needing rooms. Hotel Tonight’s fees were more than what a typical 1 night stay would be but I figured it was getting me a room when I couldn’t find one any other way so it was worth it, however, when I arrived at the hotel they charged me an additional $35 for using Hotel Tonight. No where in the booking does it state this fee. What was listed in the app as a $155 room rate cost me well over $200 with all the fees. Great if you’re in a pinch but otherwise choose a different travel app.
Quick and Easy to Use ! 5/5
Very reliable and really organized app !
Very nice and professional staff! 5/5
By Zombies mean
The place is really clean. The staff, day and night are very friendly and accommodating. Good parking space. And there’s charging station for EV! Great place!
Quick and easy 5/5
I needed a hotel room for the night, was recommended to this site, used and found a room in moments and at a lovely hotel! I’ll be using this OFTEN!
Easy and affordable 5/5
By FAO NYC
Travel must 5/5
Great for last minute trips. Easy to use.
Awesome hotel, awesome price! 5/5
By Kacie Maree
Wonderful hotel at a great price. Walking distance from restaurants and the beach!
Great Deal! 5/5
I love the price drop deals! It’s even a better incentive to use this app to reserve great hotel rooms!
No perks 3/5
Great but it didn’t apply my perks so that’s annoying even called customer service and it still didn’t work
Stop getting into my phone 1/5
By let me get my lawyer
Stop advertising while I’m trying to do something
My Go To 5/5
Easy and quick for my last min travels... love it
Inventory issue 1/5
My hotel was over booked and then it was still showing with inventory the same day and next day. I called and still had issues with what was available.
Great app but need one more feature to make it perfect 4/5
Great app but need the feature to request more then one bed in a room if I ever need it. That would make this app the best.
Removing app 1/5
By Xoxo ru
Good rates but when you have to remove the app to take advantage and reads the app means losing the discount not really advantageous
Love the convenience of this app 5/5
Thank you for this incredible travel app. Would be lost without it in my arsenal
Check-in struggle 2/5
Nicely designed app. But every time I’ve booked through it, the hotel doesn’t have my reservation at the time of check-in. At that point you have to look really hard to find the HotelTonight customer service number and ask them to fax the reservation details over to the front desk. Happened to me with Hilton, Westin and W. Not a great experience.
Thieves app is a joke. 2/5
This app is a joke. The entire program is a scam I suspect. If you find a hotel you like and you have status with the app, the price “magically” goes up, saying the hotel upped the rate. When the truth is they just don’t wish to give you the credits you’ve accumulated. Total waste of time. Boooooo
A con- don’t use 1/5
0 stars. There’s no “discount“. They quote you a price, charge you what they call the “total“ with tax included, and you go to the hotel. When you get there, the hotel tells you that there is an “amenity fee“ of appx 10% That the app does not disclose to you. Too late for you to change.
One night stay 4/5
By mini vacay
We live in Las Vegas but we try once a month to go overnight and a show/dinner at a featured Hotel on the Hotel tonight app. The check in was easy and quick. Our room was very nice and huge compared to some places we have stayed. The mattress was too firm almost hard as a rock and my husband said he didn’t sleep well but I worked all day I fell asleep quickly even after making the comment “I hope I get some sleep”.. but the dinner and show(Rat Pack is Back)were excellent. Would definitely go back and hope for a better mattress!!!!
BEWARE - Expect additional fees once at hotel 1/5
By Nat Sowi
This app is a scam. Do a quick google search before using. Customer service is also horrendous. Very misleading and does not save any money.
By Great Positive
So easy and convenient. Very responsive to communications and good customer service!
Great deals 5/5
By Sunshine Marquez
Always get a good deals from
This apps. Thank you