Too many updates 3/5
“Various bug fixes and improvements.” The app requires constant updates. It’s excessive and disruptive.
Cant even start using because its broken... 1/5
First time user here. Paid $3 for the app just to find out that the “create your account” button isnt even a button and doesnt work on the website OR the app. So i cant even start looking at my first schedule. NOT.COOL.
Used to be good, confusing now with availability selection lame
Keeps logging me out 3/5
By Diana From Los Angeles
The new versions of the app logs me out every single day. It's very inconvenient especially because everyday it asks me to log in, change my password, and then log in again. Multiple log ins are absolutely unnecessary, I'm just trying to see what time I have to go into work. Please fix this. I shouldn't need three pages of log ins just to get into my account. I'm convinced that Trump's twitter account has less security than my hot schedules app.
App for iPad Pro 4/5
I am really liking this app for my iPad Pro, being able to see my work hours and who is working with me. But what is amazing is the feature that shows who is not working a particular shift. There is some room for improvement but not much. Recently its has been crashing on me when i try to click on something or pick up a shift. Maybe it’s just another one of those bugs that needs to be fixed.
An improvement I would like to see is when you click on to see who is NOT working a particular shift, it will only show people according to their availability.
What I mean is when clicking “NOT working this shift” it would show the people who have given there availability to work that day/shift, but not the whole staff list.
Just a suggestion 5/5
I think the app works great the way it is, but my only suggestion for auto pick up is instead of having to go to the menu then selecting pickup/release and selecting a date, on the main screen (your schedule) click the day and shift you want to pick up/release
Bring the request off emoticon back! 3/5
By Ale Wit
Please put the little request off calendar emoticon back on the schedule!!! PLEASE
So great! 5/5
Love this app for my job, super easy!
I can never log in right and half the time my schedule is wrong or an error is shown
Not working after update 1/5
By Rad R 1
Suddenly app no longer works after updating today :-(
Constant error messages 1/5
The app loads for forever and can hardly boot up, requests I tried to put in wouldn’t go through giving me error message after error message, and I can’t see my replies to messages I’ve received from coworkers.
Seriously amazing. It lets me know who I’m working with and how good my shift will be!!
Not working 1/5
What’s wrong I can’t get into my app or the site online! Please fix!
This app is great 5/5
The reviewers who cavil about minutiae are probably unrealistic; what do you expect for $3? It’s a brilliant app, and well worth its price. I can see who isn’t working (to swap shifts), negotiate all sorts of deals, message w/o having a phone number, and managers can approve shifts IMMEDIATELY.
I used to manage schedules new-old school with Excel. While HS’s features are still clunky, they’re an improvement in design and speed. I would hope at some point that HS would work in an algorithm to automate staff shift rotations, but with all these features, and for its current price, this app is well worth its value.
Super positive review 5/5
Listen I was stubborn and didn't want to pay the 2.99 for this app. But if you work part time like me, trust this is a great investment. Comes in super clutch
Doesn’t show when you take off 2/5
The app doesn’t show when you took a time frame off. Makes it hard to remember when you are trying to pick something up. Also it Crashes a lot.
No network connection message.
iPhone App Not working 1/5
The iPhone app has stopped working. It does not show your schedule (going on 3 days). Several of my co-workers have contacted them and we keep getting told that it’s been escalated. I’ve been on hold for 2 hours and still no one. Yesterday I was on hold for 2.5hours then got hung up on as soon as I said hello. To say the least customer service is no there priority even though their site states such. Frustrating not being able to pickup or swap shifts without going all the way in to the site.
Doesn’t work 1/5
I have had this for a while all of a sudden it says it can not connect to the server, so I had to delete it and use the web site.
Need to update it again!! 1/5
I just recently updated hoping it would fix the problem from it saying “no network connection”, but unfortunately it still hasn’t fixed the problem. I think y’all will have less people using your app until you plan on fixing the current problem. It is not good. I’m having to rely on my google calendar on my phone that I had to access from my HotSchedules on my computer.
No network connection! 1/5
I’ve uninstalled the app, redownloaded, restarted my phones and still not working (unable to view my schedule)It says no network connection! Yet I login online and it works, I paid for an app yet unable to used it! Very frustrating!!!!
Network Connection failure 1/5
By irritated employee
I’ve never had a problem with the app before today; I got up this morning and checked my schedule and it read “no network connection” which I thought was just my area but everything else on my phone is working. The app is sending me messages that my schedule is updated but I can’t see when I work. It’s irritating that I paid for an app that doesn’t work.
Not a complete app 3/5
It’s a good app but not really intuitive. It needs Notifications when coworkers post their shifts for example.
Super easy 5/5
Such a great app. Super easy to use and worth the $. The online one doesn’t compare AT ALL. On the app it’s easy to swap and pick shifts up and you can see who you work with as well.
I am a general manager for kfc and we have hot schedules. But it won’t let me log into hot schedules through the app like I do at the store on the iPad.
Makess Life Easy 5/5
By Da fun inspector
This app does a smooth job of managing your work schedule. It allows for simple communication between the work staff and managers, and has a very easy-to-use interface.
Lackluster customer service, plenty of problems 1/5
Overall the app can be decently helpful but there are a lot of shortcomings.
Please give the option to release shifts directly to another person!! And why on earth can multiple people pick up the same shift???? That’s so unfair and a waste of time make it so only one person can pick up a shift at a time.
This new update has made it so none of my coworkers or myself can see our schedules please fix it quickly.
Since this newest update my hot schedules doesn’t load my schedule. I tried logging out then logging back in but that didn’t do anything, Ive refreshed it like it says and still nothing!
You keep making my account inactive 1/5
Whenever y’all do a new update you always log me out of the system and when I try to log back in with the username and password that I know are correct it says that the client is inactive. Which it’s not because I have a schedule on there.
Also you’re fixing things that previously were not broken.
Almost perfect! 4/5
This app would be perfect if it had touch ID to log in! It never keeps me logged in even when I check “remember me”, so it’s annoying having to type in all my info.
Please help 1/5
The app does not show extra shifts available for pickup. I don’t know how many shifts I’ve missed out on. I tried reinstalling it, but it still doesn’t work.
Not as good as schedulefly 1/5
No user friendly for servers. Missing a lot of the positives from schedulefly.
I paid 3 bucks for what 1/5
Can you make this app like the real thing I should be able to look at my pay statements just like on the web browser since you have to pay for the app!!
Also should tell you how many hours you are scheduled for in the week ... or at least worked
Keep me logged in 1/5
Everytime I use this stupid app it makes me log in. If you’re going to charge people money fix you app. This app is trash. Either make it where I don’t have to log in everytime I open the app, or give me my money back.
It’s good 5/5
Payed for this garbage to crash and stop working when I need it. Smh. I hope a competitor comes out soon.
This app is great. Only request is to be able to see what your position is when you request off instead of login on the web to see that
Always down 1/5
I paid for this app and it’s been down for the last two days. Not too happy here
Missing a Very Important Feature 2/5
Paying three dollars for a slightly more functional version of the website seems a bit unfair, first. Second, it seems we are unable to receive a real-time notification (either through the app or SMS) of when somebody on your staff releases a shift, forcing you to log into the app often just to check. ScheduleFly has this functionality and it serves a great purpose. I’d love this to be added.
The update ruined it 1/5
Please fix the bugs in the new update!! Won’t let me access ANYTHING. Saying my account needs to be assigned to a hierarchy to see anything. AWFUL.
Remember me 5/5
By Jonathan Short
Wish there was a remember me button so I didn’t have to type info every time.
Getting logged in could be faster 3/5
It would be nice if your had a fingerprint scanner to sign in
this app should include the amount of hours we worked this week if we are paying for the app.
the new revamp is awful 3/5
it’s so confusing to put in a new availability: what happened to lunch/dinner shifts? Now I have to include time specific on-times? What if I can work lunch starting after 11:00a, and dinner by needing to be on by 5:00p? How do I input that? 11-5 as my availability? no, because now I’m only being scheduled between those hours and not getting approved to pickup shifts outside of that time frame.
Go back to how it used to be, I never knew anyone complaining about your app or system.
And its horrible trying to request time off, the old version was so much simpler and so much easier to look at. Now you can’t edit individual days with in your request, you either have to delete the WHOLE request and pray that it gets approved again, or pray that someone will release a shift on the day you can work again.
It’s so restrictive and complicated.
When it comes to work schedules, we want simple and flexible.
What are you guys doing with hotschedules?!
If this wasn’t a necessary app for my job, I would delete this new-version revamped atrocity of a system.
and that makes me bummed because I was practically your biggest fan back in the day, with the green color scheme. :/
Debería ser gratis 1/5
Son muy vividores
Thoughts of improvement 5/5
So my work uses hot schedules and it is one of the easiest apps to use. My managers recommended that I purchase the app and I recommend the same to all new hires. My reasoning for writing this review is to suggest that you show the scheduled hours for the work week for the employee, because I know for the manager side it does show that. My work wants us to be conscious of our own overtime and sometimes it hard to see if I’ll hit it if I pick up a released shift. It would be great if you guys added this to the next update 🙏🏻
Bug fixes? 1/5
Who cares about a random fact. List what bug fixes you did and how you made your app better... sad.
Love having everything right at my fingertips! My work schedule, availability, requests for days off, etc. Also can get a hold of other drivers if I can’t work. Makes leaving messages for other staff members extremely easy! Don’t know what I would do without this app!!!