Would not use it if it weren't mandatory by employers 1/5
By OK Gall
Bad experience of use.
1. disconnects a lot and takes too long to reconnect.
2. Still can't merge multiple accounts from different employers. You have to log out and login from different accounts.
3. Availability page is not clear for both employers and employees. We always get scheduled on unavailable date or time because managers says they always misread availabilities.
4. Staff can not deny shifts. Only manager can deny staff when they try to pickup or swap shifts.
Why are y’all asking me to rate my shift EVERY TIME I WORK?!? I really want it to stop. I just want to know my schedule and that’s it. I’ve been using HotSchedules for years and this is the only complaint I’ve ever had. Please fix it.
Cool app but needs more 4/5
When placing a picture for your profile it’s extremely blurry.
Trying to adjust my availability but it’s very tricky and also confusing.
Lastly, the staff is limited to just the side that you work on. Ex. In restaurants FOH people can only see FOH staff members and BOH can only see BOH members. We all work under the same roof and work as a team. No segregation. Unity is key.
App Problem 1/5
I’ve been having problems with my app and I emailed the app support twice, but I never received a response and it’s been almost a week.
Just moved to iPhone 5/5
Wish I didn't have to pay for this app a 2nd time but it's simply amazing and I manage a large restaurant so it really comes in handy... I feel party responsible for the update that allowed us to finally edit shifts within the app!!! It makes making the schedule so much easier... One thing tho.... I have an employee with a purple circle by his name with an M in it... What is this??? He's the only one with that mark and it drives me nuts lol it shows only on iPhone... Never saw it in android.
Can’t submit availability or overnight shifts 1/5
I’ve tried submitting my availability an ungodly amount of times and it continues to say “internal error/failure” and sometimes when I’m trying to enter in times, it says time range can’t overlap when it clearly isn’t overlapping. Furthermore, I work overnight shifts and there is no option for 9pm-4am. This app drives me nuts and if I don’t get to work because I can’t submit my availability... 😤😤😤
NEEDS TO BE FIXED!!!! 1/5
By Ugh why ??
I have never had a problem but for the last 3 days me and a few of my coworkers that have Apple can’t even see our schedules it’s been like that FOR 3 DAYS. We can’t see anyone else’s shifts or swap shifts
Always a problem 2/5
There is always a problem with the app. It’s always one thing or the other. I’ve been trying to request time off on the app for a week now and it keeps saying error. Also I never notifies me when I get messages.
SO SLOW 2/5
App is so slow and constantly glitches
It works until it doesn’t. 3/5
I paid for this app because I needed it for my job. However, it should be free if the support isn’t on top of fixing the app when it’s down. It’s been down for over an hour and that’s not okay.
Broken app 1/5
Not sure if it’s because either an update but this app does not work. When you open it is says error and won’t let you see the schedule at all.
Never works 1/5
This app never works. Only have it Bc of work. Always have to go to the computer to see what I need. Waste of money. All it does is spin in a circle when trying to bring my schedule up and then says error. Save your money!
Very confusing and only works 30% of the time 1/5
When I try to open my app that I PAYED for it works about 30% of the time. The other 70 it says “no network connection” or is just a blank white screen with a buffering symbol. So heaven forbid I need to see what time I’m supposed to be at work. Most of the time I have to call my restaurant and ask them... what’s the point of having it if it doesn’t work?!?! And then there’s the confusing way to make your availability. It should be simple. I end up just having to write a hand written letter and give it to my manager so he knows what to schedule me. Please fix this!
Great service. Buggy terrible app. 1/5
By R&B DADDY
Worst app I’ve downloaded for my business 1/5
So I signed up for this service and after a few months decided I did not like the interface and wanted to cancel my account. The company is completely unresponsive and has terrible customer service. And then when I finally got a response they told me I have to keep paying for the service for the entire year! Then they kept sending me emails asking for referrals. Not likely! There are much better scheduling apps out there for half the price!
HORRIBLE APP 1/5
Somebody please make a better version of this app. It’s so bad. Constantly logs you out. Always says no connection available. So laggy. If you leave the app for one second and return it will need to load for minutes. Takes forever to load.
By hsbs beidnnebb
This app is complete garbage and is useless, waste of 3 dollars f off
Stop shift ratings 1/5
Like all my shifts, this is getting one star. Stop this unneeded and arbitrary review.
BACK TO THE DRAWING BOARD 1/5
By Cris Pian
This App Needs To Be Re-Worked
Concerning So Many Things.
Including It’s Proper Uses And
Availability Issues With Employers/
Companies Scheduling Procedures
Before Downloading Such An App.
WHILE: Being Really Well Skilled Around Computers/Technology As Well As The Understanding Of App
Technology. This App Is Like A Submarine With A Screen-Door On It.
Zero Stars 1/5
Wish I could give zero stars. Classic example of “too big to tail;” i.e. protected bc it’s so widely used and it’s privacy policies favor corporations instead of the majority of its users. And it’s super slow. Update your system! No reason why it takes 5 minutes to load sometimes. You have everyone’s money already! Invest back into your software! 🙄
Should be free for all the glitches 1/5
Honestly it’s not worth $2.99 and I wouldn’t even recommend someone to use this again. Always glitching or stuck on a loading screen. Setting your availability is also not an easy task because the way it is set up makes no sense.
Not Schedules is the worst 1/5
Clunky interface, need to use the full website to make more detailed changes in settings, settings/notifications don’t work as designed, not even close to intuitive. It’s the worst scheduling app on the employee side out there. Maybe businesses use it because the app charges us to buy it and it’s cheaper for them?
Nickel and Dining the Ones Required to Use It to Know When They Work 1/5
By Corey Allen Kimball
Just seems crazy to not only charge the business for this scheduling system but then we, the team members, are basically forced into buying the app as well. Sure you can save a shortcut or the site but good luck on your iPhone!
Make Sunday the First Day of the Week!!!! 2/5
The week starts on Sunday through Saturday. When doing your scheduling it starts with Saturday with Sunday being the last day at the bottom of the list. I’m never sure if it’s the first Sunday of that week or the Sunday of the following week. FIX THAT WHERE SUNDAY IS AT THE TOP OF THE SCHEDULING LIST.
Won’t stop asking me to rate shift 1/5
Have gotten 12 notifications in the last hour asking me to rate my last shift. Not only do not want to rate my shift, I don’t need a dozen notifications asking me to when I declined the first time.
People must get paid to down vote this app because it works perfectly fine on my iPhone 6. I don’t have auto update on my phone and never had a problem logging in or had problems with using the app.
Worst scheduling app ever 1/5
It should not be up to the employers to show what time they have you scheduled till... it should be mandatory
Calendar sync repeats 2/5
I have used the app off and on for 10 years and have always loved its convenience and efficiency. But for the past few months it will add multiple shifts on the same day to my calendar. I can have ten of the same shift on one date and it’s getting frustrating. My calendar and alarms are getting out of hand. Please fix.
Good app 4/5
It’s a great convenience but mine freezes up once a week and I have to redownload it...frustrating.
hot scheduals feedback 4/5
i like the app more now because you can easily see a total of hours scheduled so you can add shifts if needed and you can think about how many breaks for the week
This new update is AWFUL!! I do like the fact that you can see how many hours you have a week, BUT now I don’t have the option to request of lunch or evening. It’s either all day off or all day on. So I tried doing I’m in safari and it looks as tho you can choose the day but manually enter the start time and end??? Idk anyways I tried doing it that way then, it seemed to have worked in safari HOWEVER the app say I didn’t pick up anything. This is going to pose a HUGE issue because I use hot-schedules to my advantage when ever I can. FIX FIX FIX FIX!!! Please and soon. I have to be able to do my schedule 2 weeks in advance and this is gonna screw EVERYTHING up
Why is the app so slow loading up it’s not my connection please fix it
Use internet instead of app 1/5
By jonathonloves goku
This app is TERRIBLE! Hardly loads and is extremely slow. Can’t even check messages if another screen is loading. Why did I even pay for this app? To pay people to do a crappy job?? Need new developers cause the web works so much better. Always loads and you never have to worry about not seeing your schedule when you forget what time you work
Text messages do not work. 2/5
Text messages do not work.
Bad app. 1/5
I need to use this app in order to see my work schedule. Each time the app requires an update, for some reason it does not let me. I try multiple times to update it, on and off WiFi, over many days and it doesn’t let me. This then leads to me having to delete the app and repurchase it. I have been charged $3.19 for this app multiple times, twice just this month, and that is ridiculous.
Full of bugs 1/5
This app is garbage. For an app that so many rely on for knowing work schedules and communicating with coworkers, the fact that it doesn’t work most of the time is RIDICULOUS.
Also, WHAT is with the “rate your shift” nonsense?!?
After I needed an update it wouldn’t provide with one AND I CANT REDOWNLOAD THE APP !!
No longer receiving notifications or emails 1/5
No longer receiving notifications or emails Regarding shift changes schedule changes messages or decisions regarding swaps. I rely on HotSchedules to make it so that I can modify my schedule quickly and pick up shifts quickly before other team members can and with no notifications going out I cannot do that.
Good but. 4/5
For the love of god, make scheduling available on the iPad app. You would think after the time this program has been available you would have figured it out by now. I use my ipad for work almost every day and when i have to make scheduling adjustments i have to go to my desktop or my laptop. This shouldn’t be difficult with the backing you have. But other than that. fantastic fantastic program.
Logout bug and notification spam 1/5
Besides the obvious downfall of this being a decent application, why in the hell are you spamming me to rate my shift? You’re implementing rate my app bs into a scheduling application? Please for all things holy, stop adding stupid nonsense to this already decent app. I can post logs of my job with sales reports, post a schedule, make approvals...that parts great. Now you harass me to rate my shift and I’m forced to turn notifications off because it won’t stop. Every 5 minutes, even if I click it. Sometimes it’s every 30 seconds! Are you kidding me?! Now I’ll check approvals on my own instead of being notified since you make me waste my time on nonsense. Already in the process of convincing my employers of phasing you out due to these stupid features and consistent problems that you bestow upon yourself.
Terrible, rip-off. Want my $ back! 1/5
This is simply the worst, most terrible app I’ve ever downloaded onto my device.
It never sends me notifications, it crashes 9/10 when I try to view my schedule. It always makes me re-log in (although my info is saved)
Totally unreliable. I have to spend 10-15 mins trying to find my schedule and am never notified for example, if I’m suddenly scheduled the next day.
This app is garbage, I can’t believe I had to buy this trash in order to get my schedule. Total rip-off
Log in every time 2/5
Why do I have to log into the app every time if it’s on my phone?? Please fix
STOP LOGGING ME OUT 2/5
By Tommy10 01
Please stop logging me out. I need the notification when my boss uploads the schedule.
Opens maybe 3% of the time 1/5
By Say Uncle425
Randomly logs me out and only opens 3% of the time. For as long as HotSchedules has been in the game, they sure are a letdown
App won’t open 1/5
Doesn’t open can’t see my schedule. I rely on this app so this is very frustrating
App spends a lot of time loading and fails to load after several minutes. It’s very frustrating to try to check what time you’re supposed to be at work when the app never loads quickly.
App is good, just need some fixes 4/5
By Javi Apple
The app usually works perfectly fine, but lately it’s been having a problem where it signs you out every single time, it would be better like before to leave you signed in instead of having to sign in twice every single time.
Last update screwed 1/5
The last update messed this entire app up! Every person I work with has issues consistently since then. It’s barely possible to see our schedules let alone make any schedule requests. Please fix!!
Never works 1/5
This app is great when you can actually use it. But it works less than half of the times I try to log in. It always freezes and won’t even let you see your schedule most of the time. Don’t know why it’s so hard to fix these issues but it is extremely frustrating. I would not use it if I could help it, but my employer uses it so I have no choice.