lots of waiting 2/5
so much waiting on this app... I guess they haven’t thought out how to best utilize their segues et c. and it appears that nothing is cached locally, everything has to wait on s server call to return. expect lots of waiting as you do basic things
App works fine, company rip off 1/5
The app isn’t the problem, the junk they’re selling. The horrible customer service. None of the contact or return links work. They figure they can wear you down and just keep your money. All while you’re left with worse than dollar store junk.
Longview contracting Monroe Jj 5/5
By stf finnegan
Perfect job! Fixed all water leaks and on budget. Will never use anybody else.
Recent update 1/5
I love the Houzz app but I cannot open since the latest update.
Love this app, but every update makes it slower 3/5
I absolutely love this app. I have been using it for years, but recently I’ve updated it to the most recent version and now its slower than ever. It becomes very frustrating when I’m trying to enjoy scrolling through pictures of some lovely houses and all I see are empty spaces if not a blurry photograph.
Love the App, Hate the New Logo 4/5
When I began my new home build process I used Houzz to gather ideas and then shared them with my architect and builder. My dream house is exactly what I wanted and was completed ahead of schedule. Great app, but why in the world did you change your logo? Not good, looks unfinished. Your other logo at least had style.
DON’T USE THIS APP 1/5
Products are really nice but, will be a nightmare for you and your product.
Customer service horrible.
Lack of communication
And after they mess it up. They just say sorry. And you project will be delayed which will cost you money plus no options or willingness to help you.
Great App! 5/5
This app is great to get ideas for any kind of house or room. I like that the collection is so huge, and sortable.
Not sure about the logo: reminds me of Groupon, lol
New logo is bad 1/5
Your logo was so lovely before. I enjoyed keeping the app on my phone just because the icon was so nice and occasionally I’d use the app while it sat there, even if I wasn’t currently working on a project.
But this new logo is a huge eye sore and I want to delete the app just because of it.
Rip off of Pinterest 1/5
Ugh. I was hoping to get a proper home design experience that was different and mixed well, but nope, another run down Pinterest.
Privacy’s back👍🏼 More “average” homes please! 3/5
I like seeing all the styles & choices, but I would really like to see more “average”
people homes. There are many homes worth millions that pop up in a search such as “tiny kitchen.” Some tiny kitchens show up, but most probably cost what my whole house is worth. Please consider the non-rich people who have to do it all themselves (& enjoy it!) & don’t have designers & architects at their beck & call. I have nothing against architects or designers! Hooray for what they do;-) I will just never be able to hire either & would like choices geared to my kind.
I have not received my order yet! 1/5
Last Tuesday, I ordered an ornament. In the app, it says that the shipment takes 3 to 5 days. But after 7 days I have not received it yet. Today, I checked my account in the app to see the status of my order, but I was surprised that my recent order page is blank. I am completely dissatisfied with their services.
Always loved the app, new logo is garbage 4/5
I mean, what is that? First, I thought poorly drawn factory. That morphed into 8bit horse. Showed the wife, she thought it was a child’s drawing of a dinosaur.
Not sure which is more astonishing, that someone came up with it, or that some jackass approved it.
I love this App
I m fan of everything
At first I enjoyed but... 2/5
I was really excited at the thought of designing my own house and at first that’s what I was able to do. However there was a budget. All the items were overpriced so I wasn’t able to design because I ran out of money. But overall it is a fun game and I would love it without the budget
Worse buying experience 1/5
T-mobile partnered with houzz so i got 15 $10 off codes one from each line and place orders. Orders went through fine and was told it would ship first week of march 2018. Even after successfully place of orders and getting confirmation of orders, the next day they cancelled all orders. Such a unprofessional service they should not have allowed to place the order at first place. I had started to like the app/site but the next day hated it and not good customer service.
Great app but updates not always for the best 4/5
I love many features of this app, but recent updates seem to have removed some of its most useful features. I use Houzz Ideabooks as a tool to help with remodeling and design ideas. The original app for years allowed the user to move photos around within each Ideabook, allowing one to compare a subset of ideas (e.g., compare bathtubs in an Ideabook on bathrooms) but that ability suddenly has vanished without warning, as has the ability to move from one Ideabook to another. This greatly diminishes the app’s usefulness. Help! Freezing the contents and placement of photos in Ideabooks is not a good idea. Thank you!
Badly organized 2/5
The search engine is whacked. Not organized. Very hard to find what you want. For example if you're searching for just kitchen the search results will give you irrelevant pictures. It’s a waste of time. You are better off searching on google.
Great but 3/5
When looking at closets, for example, a price tag will show up for the closet materials, however when clicking on the “price tag” it brings up kitchen exhaust fans instead. Please fix this show the correct items for each category thanks!
Crashing then disappeared 1/5
After I did the usual iOS tweak on my iPhone 8 Houzz and my ideabook have disappeared. When I tap on it, just a white screen. Nada. Before that and still on my new iPad (that also has the iOS tweak but still has Houzz) it crashes frequently. Please fix!
By Tookey 07
This app is fantastic. I have so many ideas to choose from, just makes building your dream home even easier.
Possibilities are endless! 5/5
By Coffin fan
Excellent photos generate a myriad of ideas!
I use this app for so many situations. Color schemes, room layouts, accessories, trim, flooring, just about anything. Really love the feature to create folders and add comments. So convenient to show others what I found.
Great app 5/5
This is my go place for design ideas and discussions
Fabulous Rooms for Inspiration 5/5
By MM, Rochester, NY
Truly helped me make decisions for my new living room.
Love this app! 5/5
By Cox buddy
I use this app all the time and have gathered many fabulous ideas for our new home.
Not working 1/5
By Taino Casique
It’s not loading after the latest “update”
Bombards you with emails 1/5
By BuckFama WDE
I regret getting the app and getting an account. I can’t stop the emails no matter how many times I unsubscribe. The more times I unsubscribe the more emails I get. I have them all going to my junk folder now. Hopefully after not opening the app or going to the website for a while (forever) maybe eventually the emails will stop.
3D view keeps crashing 1/5
By Don't like debt
I love the idea but I need it to work.
You’ll never get it off your phone 1/5
After being bombarded with emails, I’ve removed the app, but still get emails. I have tried to “unsubscribe” multiple times to no avail. I’ve even marked it as spam, but somehow the daily junk continues to come through. Don’t download unless you have nothing to do, but read email after email after email....
By So Joe
I am not able to sign in to my existing account to use the app. I try to use “sign in with Google” and switch over to the Google app to approve the sign in. Google says “sign in approved” but when I switch back to the Houzz app I just get the three flashing progress dots. Forever. I’ve tried again countless times over weeks but it doesn’t work. I’ll delete the app now.
Not quite a fan of Blanco sinks 1/5
I am remodeling my kitchen. Was told to get an undercount Blanco sink because of durability, ease and beauty. 1st one came and was installed. Plumber didn’t notice the crack until he filled it up with water. Saw puddles in cabinet underneath. Ugh!
Replaced with 2nd Blanco sink. Installers inspected this one before putting in and found a crack in this one! I am waiting on my 3rd Blanco to arrive and wondering if I should cancel this and order something else. All of my installers are very surprised by the cracks. They all say they haven’t seen this happen. Maybe 3rd time’s a charm?
Designs overload 5/5
This app is absolutely the best! I love the fact you can take pictures to actually see how things will look in your home.
Great customer service 5/5
I had an issue with a product that I bought, completely unrelated to Houzz (faulty manufacturing by the maker). Houzz was really prompt and helped me out immediately. Great team
Wonderful ideas 5/5
I am in the interior decorating field and find "Houzz" to be a wealth of ideas and information. Just purchased bar stools through the app and was happy with the process.
By RECOLOR HATER
This is the best app ever. I totally recommend it ❤️! I would give it 10 stars bravo!
No support for Thermador appliances????? 1/5
Seriously? Why is this brand not listed in this app?
Ughhhh hate this app 1/5
It sends notifications every second! It is so irritating!😡😡😡
Stop with the emails! 1/5
By Glen Parkes
I didn’t like the app so much, so I deleted it. Then, as I had to sign up using my email, I keep getting unsolicited emails. I unsubscribe, but it keeps sending me different ‘types’ of emails. So far I have unsubscribed to 4 types of emails from Houzz. Stop, please stop.
HORRIBLE CUSTOMER SERVICE 1/5
Bought a rug from this app. I knew there was a small window to reach out to them if I decided to return it. Which I did, so I emailed them within a few days. They got back to me during vacation so I did not get the chance to respond right away confirming I did want to return the rug. When I did, it was still technically within the returns window but they said it took me too long and now the window has passed. 3 weeks go by if back and forth and they said theyre finally willing to accept the return given I reached out right away, despite it being outside the return window. Only they emailed me this during my holiday vacation when I was visiting family. I asked if I could return it when I got home and they said no and were unwilling to work with me! Now they're blaming me that a return will not be accepted 6 weeks late even though I waited for them for 3 weeks to make up their minds!
Needs work 3/5
By Marin Princess
As a professional designer, I use this app on my computer of the time. However, using it on the iPad is somewhat challenging. When you try to make a comment, the typing is not always accurate and you can’t go back, and to make it worse, then you can’t even post it! Additionally, you can’t delete individual pictures from boards; you can only delete the entire board. Perhaps this function exists, but I haven’t been able to find it.
I hope the developers read these reviews and learn from them.
Lost all my bookmarks 1/5
Latest update eliminated all my bookmarks. Supposedly now in ideabooks....not there. Gone completely.
Wellspring of ideas 5/5
Trying to figure out how something will look? Houzz makes it easy. Scroll through hundreds of ideas quickly. Love the material sourcing feature.
Expensive, Ridiculous Game with Poor Taste 1/5
I like the app but Players do not follow guidelines or rewards those who do. Players who decorate with rustic, contemporary, modern etc items are not voted by other players as doing a good job while other players who do as they please are selected as an excellent design. Players rarely vote for rooms using colors tend to reward all black/white rooms. In order to garner enough votes to win a prize you have to buy expensive items to decorate your room. The game has charged me for expensive items and then not given them to me. Had to write the game to be reimbursed. Although I was reimbursed, it made me wonder how many problems I may have missed with a large inventory of decorative items. Many of their designs seem to only be geared to use up as much expensive inventory as possible such as holiday items, art, rugs etc.
Great app! 4/5
I love this app. Lots of great ideas and options to buy.
By Oriental Designer Rugs
I had runners laid on my steps and they are magnificent! The owners and installer bent over backwards to ensure I was happy and even beat a tight deadline I was facing prior to surgery. They helped me thing through my runner choice and felt like family!
No C&B furniture in “in room view”? 3/5
I click on see in room view but there is no Crate and Barrel furniture in the picture? Great idea if it worked.
Love the awesome pics and tips!
Frequent crashes BUG FIXED!!! 5/5
UPDATE: Support immediately contacted me after I posted my negative review and asked for details about the problem. Within days they notified me they had found and fixed the bug. Just updated the app on my iPad and no more crashes!!! Changing my rating to 5 stars!!
....When reading long design dilemma threads, the app crashes, forcing me to locate the thread and start over. This happens on all really long threads with several hundred posts. Once the app starts crashing, the only way to read to the end is to switch to Safari.
Almost perfect 4/5
Great helpful app for having multiple tools and idea with ways to reach professionals to implement. My one drawback is no tab or easily searchable prompts for finding professionals that can remodel or build to ADA specs. Needing to adjust my parent’s home for disabilities and can’t find a professional proficient in the task.