City of inspiration 5/5
Awesome App 5/5
I love this app. That being said.....lately the home page is stuck with the same photos day after day...never changing. So....I delete the app and reinstall it and ......it is updated. This has happened several times. I hope this bug will be fixed because our bathroom remodel is in the near distant future and I need help. Thank you! !!!
Absolutely disappointed 1/5
In our opinion, no, just no! We used them and never had a follow up after seeding. They seeded an entire area we asked them not to seed (because we told Bob we wanted to garden where they actually seeded). We had to rent a tiller to get rid of the grass (that not only we were charged for, but had to pay to rent a tiller to take up). No one ever came to follow up after seeding and we have a ton of rocks in our grass that we paid to have taken up. DO NOT RECOMMEND!!!
Unfair Review Selection 1/5
Houzz only posts positive reviews submitted by users. This may make them attractive to contractors but is very unfair and dishonest towards customers who use their app. I want true results when selecting a contractor not just results that benefit the company and Houzz. I wrote an honest and thought out review that was not positive and it never showed up. I write both positive and negative reviews as experienced.
BTS YouTube 5/5
Who else use this for BTS ffs?No not the dirtiest ones....This is a good app thanks for having this app!Now I can make a lot more FFS!!
Angie D. Decor 5/5
By Angelica R. of Sarasota
Angie is an awesome designer. She is honest, hard working and has made my house into a beautiful home! I recommend her to everyone I know in the greater Sarasota area.
This app does not work at all 1/5
Tried downloading and deleting and this app doesn’t work at all. Is anyone having this problem?
I cannot find the My Room 3D 1/5
Can someone please tell me where to find this feature!!!
Mediocre photos now? 1/5
I used to be obsessed with this app, but now it seems they’ve started adding novice photos with mediocre design? Maybe some people like it but I used to love the high end photos and design because they were more inspiring, I don’t want to see a photo of a toilet seat that I could have taken myself (truly, this is a photo). Who is regulating this? Very disappointing.
I went to use the AR feature and it just put a photo on my screen. iPhone 6s Plus running iOS 11.3
So so 2/5
They have cool stuff to look at but none of their design tools are at all useful. And their video of previewing furniture in your room with your phone camera (like augmented reality) is a straight up lie.
Houzz Horrible Customer Service 1/5
Received my order damaged and trying to get a refund is challenging. Houzz doesn’t even use their own app to message back to buyer(me). They use only my email address and with the amount of ad emails they send it gets caught in spam filters quite often. I will probably never see my $300 again. 🤬I’m sure they are good when everything is working but they reveal the real company when things go bad.
Great app but bugged 4/5
I really enjoy shopping on Houzz and it gives me a lot of inspiration. I remove a star because every time I click on see all reviews button, I can’t go back to where I was before. I am stuck there no matter what I do. I have to delete the app and reload it to make it work again. Major pain.
I use this app very often and I have loved it up until tonight when it just stopped working. When I open the app it acts like it has loaded but the screen is blank. I also can’t access houzz.com. I hope they fix the issue soon.
No longer updates 1/5
Loved this app, but now it no longer updates photos on the home screen.
Good technology, Terrible customer service, Not dependable 2/5
By Camila Santo
I already purchased a few items from Houzz in different occasions, and this is my conclusion: don’t risk to pay for a stressful experience by purchasing items that are over a small drawer’s size.
I got recently a bookshelf delivered to my home. And only then could realize the assembling parts were simply too big. It barely crossed my front door, and the parts were too bulky and heavy. Problem is I’m currently seven months pregnant, and this type of labor could be dangerous for me and my baby.
Their product description is not precise enough. First, providing just the dimensions of the furniture assembled doesn’t tell you how the parts are. Secondly, you might read generic promises like “30 day return” or “full refund” but that only applies to specific cases, that you’ll confirm only when it’s too late for you to cancel the order. So you think there is no risk of not seeing the furniture in person first, but you’re wrong. After the delivery is made, even if you didn’t pay for shipping, they’ll make you pay it back.
And not even think you might get an answer if you ask this type of questions upfront. They don’t reply to inquiries. They actually don’t read them, even by email when you have an open case they keep replying with automated templates.
In the return process, the customer service totally ignored when I informed the package doesn’t fit any car, and it’s a health risk for a pregnant woman. They sent me a label, which costs half of the price of the furniture, for me to basically figure it out. I can not even buy a better bookshelf because I have this giant elephant hanging on my room.
They don’t take responsibility for their mistakes, and not even tried to consider the possibility of a full refund. I ask them to contact the builder and let them know about the problem, but Houzz sent me a link to review them instead. It’s all about links, nothing about a good user experience.
Is a perfect example of good technology and terrible awareness about what is a quality customer service. In my condition, this type of app could solve a lot of struggles I have to deal with when going to stores and buying furniture in person. But Houzz don’t really care about their customers, as we’re just a credit card number for them to charge as they find convenient to their own interest.
Vera Nice app 4/5
By Jael mother
Vero Nice app. Please consider adding a slide show option for the pictures.
Its forcing us to update our iphone version
I mean it ok but... 3/5
It’s ok but I wish it was just an actual game not a real thing that has to do with YOUR house.
Bad customer service 1/5
I ordered a product from this company & somehow the info they had on the same page was not exactly what I was ordering so when I called them to send it back & hey a refund they had to send my info to a third party. Never called me back and never took care of the issue. If a company can’t take care of your needs themselves and handle issues like mine the way Target or Walmart can I don’t think it’s worth the risk. I’m just thankful I didn’t purchase my final product with them which was more costly.
It’s Beautiful 5/5
Because I learn a lot. I use everyday. Congratulations to all the people work and informe us at this App. From Puerto Rico
Ideabooks deleted at last update 1/5
By C York
I really love the Houzz app. I've not only saved ideabooks, but used the app for resources for my home. So its extremely disappointing that with the latest update my Ideabooks were deleted and/or seems to be reset. Hope this and the app crashing gets corrected.
Can't log in 1/5
Never have had to re-log in to app on iPad but today it's telling me that I have to sign in, but when I do, it tells me that my account is already in use, which it is not. Please fix this bug!
By Mad as hell in PA
I would hope Houzz would research contractor and make sure they provide proof of their work, license and references before letting up add an account. I found a contractor here called Pro Home Renovators out of Levittown, Pa and he was a total scam. Scam me of a lot of money. I reported to Houzz and no one has called me back or respond to my review.
Your app is suddenly crashing 5/5
When I click on a picture. It just shuts down completely since most recent update! I have loved your app for years now. What happened...
Bad update 1/5
Latest update makes the app unusable. Crashes as soon as I select a photo to view. Tried reinstalling but it still doesn't work. Wish there was a way to go back to previous version.
I loved this app 4/5
Until the bug fixes. Now the app just loads and loads. Kind of like dial up internet. So Ill just wait here . . . Loading . . . Loading x 10 minutes
iPhone Issues 4/5
When you are looking at an article from the Mail application and you go to Houz app it doesn’t track the article that you were reading in Mail. I think your programmer needs to get to work
I couldn’t upload photos 2/5
I received the wrong product and had to type in the order number, i couldn’t copy and paste it, which was super annoying, and then, as part of the return process I was supposed to upload photos of my items, but the ap would have an error when i tried to do that. It was super annoying that when I actually needed the ap to function because i wasted money on a bad order, it wasn’t doing its job.
What happened to this app? 1/5
I used to love this app...but no more. The photos take forever to load, if they load at all. Searches with multiple criteria no longer work. What happened to the downloading of an idea book feature? This was excellent if you needed to show someone pics you’d saved and knew wireless wouldn’t be available.
Rather than making a great app better, Houzz has somehow found a way to screw this app up over time. I’ll try it a few more times and if it doesn’t get better the app will be removed from my iPad.
It’s great until it stops working 2/5
The app is incredibly user friendly and fun to use until my screen goes white, and I’m unable to do anything. Rebooting my phone doesn’t seem to work either. It’s unbelievably annoying.
Love the stunning photographs 5/5
By Jonathan Tingley
Back button doesn’t work 1/5
After you select and image on your phone you aren’t able to hit the back button. To your larger query.
The back button often does not work on iPhone X. You have to close out of the app and start over after you’ve enlarged something for viewing which is not very functional of course.
Great app 5/5
Beautiful and inspirational app, makes finding great ideas easy
It’s like Tinder, but for your house! 4/5
Never works 1/5
I actually pay a lot of money to houzz each year as a contractor looking to reach prospective clients. So it’s extra disappointing that over the last year, and despite updates, I can never seem to get the app to open/not get hung up/or just otherwise completely glitch out. Also, anytime I click on a link online it forces me to open the app, so I can see that likely my work and advertisement is not making it to most clients. I will not be renewing my contract with them this year on account of it. Too bad, because I do think they offer a great resource to everyone engaging in remodel work— if they can access it. : (
Love, but... 5/5
I have loved EVERYTHING about this app since finding out about it on QVC in 2012, but I absolutely hate the new app icon design. I wish you had left it the same.
Where did it go? 5/5
By Who knows?????
I love houzz! But when I click on the icon, I just get a blank screen! Where are the pictures? Where are my saves? Please help! I need those pictures to show my landscape architect.
MSC Enterprise Inc 5/5
By Sweet sar
We used MSC Enterprise for a 200 sq ft addition to our kitchen and a compete gut and redo of our existing kitchen
I would highly recommend them to anyone for a contractor. Austin handled everything from A-Z with complete attention to detail and never forgetting that we lived there. We were kept up on every detail and all his subs were of the highest quality
I can highly recommend MSC with total confidence in the job you will receive
Sara and Mike Fisch
The heck is this new logo?? 🤢 4/5
Seriously, it looks awful.
When it works it’s my favorite home design app. When it doesn’t (frequent bugs galore or just simply won’t open) it’s frustrating, especially when trying to access saved images for projects.
New icon is UGLY!!! 4/5
New app icon and s SO UGLY that I moved the App off my desktop so that I don’t have to look at it!!!!
Design on a dime? 1/5
I used to like houzz. The forums with comments from designers and architects made for a pleasant experience. Now, the app has price tags all over professional photos. The price tags have links to cheap products that houzz sells. I don’t like it.
Photos saved to galleries was a useful tool. The point to having pinned photos into galleries is to show professionals a look. It’s a way to tell a design story for those who aren’t designers. And it would help clarify the taste for people who don’t have a design vocabulary. Now it’s all junked up with dangling price tags and links.
So sad. It all feels very venture capital. Good luck with that!
Data mining BS at its best 1/5
By ATS Records
If you like giving out every detail of your life to have you info sold to contractors you will love this app... Angie’s List in sheeps clothing
lots of waiting 2/5
so much waiting on this app... I guess they haven’t thought out how to best utilize their segues et c. and it appears that nothing is cached locally, everything has to wait on s server call to return. expect lots of waiting as you do basic things
App works fine, company rip off 1/5
The app isn’t the problem, the junk they’re selling. The horrible customer service. None of the contact or return links work. They figure they can wear you down and just keep your money. All while you’re left with worse than dollar store junk.
Longview contracting Monroe Jj 5/5
By stf finnegan
Perfect job! Fixed all water leaks and on budget. Will never use anybody else.
Recent update 1/5
I love the Houzz app but I cannot open since the latest update.
Love this app, but every update makes it slower 3/5
I absolutely love this app. I have been using it for years, but recently I’ve updated it to the most recent version and now its slower than ever. It becomes very frustrating when I’m trying to enjoy scrolling through pictures of some lovely houses and all I see are empty spaces if not a blurry photograph.
Love the App, Hate the New Logo 4/5
When I began my new home build process I used Houzz to gather ideas and then shared them with my architect and builder. My dream house is exactly what I wanted and was completed ahead of schedule. Great app, but why in the world did you change your logo? Not good, looks unfinished. Your other logo at least had style.