The packaging lead me to believe I could print from my smartphone using Bluetooth, that’s not the case. You can print directly from your smartphone using wifi between them without being connected to an outside internet connection using the HP app. I spent 2.5 hours on the phone with support telling me that I needed to be connected to a wifi router, not true. This is a MOBILE printer, I bought it to use in the field where there would be no internet.
Very good app 5/5
Love the app I use all the time. 👍
I bought this printer so o could use it wireless and because it listed that I could scan. The wireless printing worked 1 time ans I can’t scan unless I go through the app and do
it wirelessly. So neither of those features work. Not happy but had to have a printer and now I’m stuck with these problems.
Muy recomendable 5/5
Functional and easy to use.. 5/5
By Happy FABZ
I enjoy using it as I have been sending all
requested documents overseas for my
personal family business.
HP app terrible 1/5
HP Eco system, printers and, app is the worst I have ever encountered. The office jet pro 8025 is total garbage. The app is disjointed useless and barely works. I can’t believe their quality control lets this product exist.
Why do I need an account to use my own printer? 1/5
This is when HP and I part way, some corporate stupid junkie thinks that locking people in is the best way to save their company, sorry, I bought the printer and I even buy the genuine ink from you, but for you to lock me in like that just to use an app, that’s stupid, you just lost me as a customer. I should not have to create an account to use my own printer even though it is an app that you developed, I will be gladly to pay more for my privacy. I don’t want you to keep track of how many page have I scanned and printed, you can do that already just that I am a location not a human. That has gone way too far!!!
I HATE BEING FORCED TO MAKE AN ONLINE ACCOUNT 2/5
If the app is installed on my iPad or phone I should be able to use it locally. I am tired of being forced to share information.
Have to sign in online to use the scanner? Really
I love it so much I just printed the cutest picture of my littlest sister she is the cutest
Hp all in one 5/5
It does whatever you need it to do!
Camera scanner doesnt work with iphone 14 2/5
Hi can you guys fix the issue. My hpsmart app’s camera scanner doesnt work with the iphone 14. I still have my iphone 11 and it works fine with that. I don’t think it has anything to do with the iOs 16 update
I just wish I could file my scans faster, but it’s probably an issue of taking the time to adjust Sharing settings.
Scanner on computer trouble 2/5
By Ken PT
Sometimes I can use my computer to scan. Other times it ask for passwords and other nonsense. No idea why it is so inconsistent.
I love it. For now hope it stays that way.
R Bergeron 1/5
I had nothing but aggravation with my new printer. And was scammed by a fake HP tech😡
Absolutely love this scanner it makes my life so much easier. Can’t thank you enough!
Worthless, frustrating app 1/5
Thanks, hP, for prompting me in your app to write a review! This app is printing photos with extra images around the left/right/bottom borders so I have to physically crop every photo that it prints. I am printing to a genuine hP printer with genuine hP cartridges. I am using the app because if I send photos direct from my iPhone/iPad it doesn’t print them at the correct size (does not fit to paper) even though it shows correctly on my device. I have bought into their entire ecosystem and I still can’t just send a photo and simply have it printed correctly.
I love it 5/5
I love being able to print from my phone. I love the hpsmart app. I just love it. Thank thank you so so much
Ruined a good App by forcing users to create account 1/5
So tired of these companies that not only sell you the product but then force you to create accounts to pest you forever with their marketing. First it was the endless ink promos, then ink subscription fraud, NOW ending anonymous use of their app to do things like simple scan of documents with the printer that you bought and paid for. No wonder the secondary market sells more ink than this rip-off company. Thanks for nothing HP, next printer will be an Epson with ink tanks!
Can you guys send me some ink. You charge me for it. Now please send me some ink
By nvdrdvjyfc hi ki
Took forever to set up. The print quality is horrible. Can’t copy, no camera.
This app is horrible doesn’t work half time . I never got to really use the instant ink that came with the printer it wouldn’t stay online. I have lost a lot of customers and sales due to this I’ll never buy hp anything again! Horrible big disappointment
Hello I really enjoyed the benefits of HP printing but the Hp smart app and settings are really an inconvenience for me. It won’t let me select my paper size and almost always causes me to waste ink and paper. It sets my prints at 5x7in when I need 8x11.5. No matter what it automatically selects the paper size and won’t let you print anything else in the size or format that you would like.
Mobile fax 5/5
Fast, easy and efficient!!!
Worst product don’t buy 1/5
By bale andy
Worest product don’t buy
Doesn’t work with 4155e deskjet 1/5
Absolute trash of an app. Will connect with DeskJet 4155e and appears to want to work but the second you go to scan it says “Scanner busy” but take your documents out of the printer then the printer wants to magically work with the app. With this being an HP product I was totally surprised to see how trash this app is. Terrible.
Update asap please 2/5
Needs update for the new iPhone 14 series. Camera functions aren’t available. I use the app a lot at work with my phone and i recently upgrade to newest iPhone but the app isn’t up to date for the new phone.
iOS 16 no camera access 1/5
Was a great app but after iOS 16, can no long access the camera on the phone. Deleted and reinstalled same results. Please fix
This is my first printer I ever owned and it is the best and this app it’s easy to use great with everything I recommend this to any and everyone.
Worse printer I ever had 1/5
Not only is this printer counter intuitive to use but it simply doesn’t work when one needs it. There’s a complicated way to connect it to the iPhone and that only works for a very limited number of features, unless one just needs just a simple printed page. Anything extra like printing photos or even copies, is not going to do it. I am now in the process of buying a Brother printer.
By Eagles Fever
I was unable to figure out how to scan on my printer. I used this app and my phone. Seems too complicated.
Offline issues 1/5
There’s always connection issues even though I only use the same 1 laptop. It always says the printer is offline and I have to restart it at least 3 times. And now I’m also having issues with the blank ink coming out faded or with lines.
Not very user friendly 4/5
Rough to get working.
Printer is excellent and the setup is fantastic. Easy to follow and it all works. Thanks.
Update didn't fix iOS 16 problem 1/5
I was so happy to see an app update today but the app still doesn't recognize the camera when trying to scan and then print. It's just a grey screen.
No Camera Scan 1/5
By Real Deal Man
Since the latest update my camera scan won’t work anymore?????
You shouldn’t have to log in just to do a local print job! 1/5
Complete crap 1/5
Requires account to work 1/5
Requires account to print or scan, sometimes forced updates.
By Panchito López
La conexión con otros dispositivos es demasiado difícil para enlazar e imprimir desde varios dispositivos
Stop suppororting scanning 1/5
I have all the time this app and I’m using it for mobile scanning this with laser printer CM1415FN and now your application said that this printer is not support it for scanning. Why??? Please fix it!
Why did you take away my scanning about on my scanner! It’s not as multi function as I purchased.
HP Smart 4/5
By twain marie
Took forever for it to find my computer!
It had been about a month since I used App but it couldn’t even find my account! I had to start at the beginning and register printet again!
Scan to email 1/5
By np ng
Terrible technology. My 8 year old printer worked much better.
Great App 5/5
By GemLash 💎
Love the ease of printing and even the mobile fax .
App is garbage! 1/5
Please find something else
Screw this 1/5
Why did I have to create an account just to use my own printer/scanner from my phone? Go screw yourselves, HP. I opted out of your spam emails and any emails you do send are going straight to my junk folder. Piss off.
HP print App is okay 5/5
This app is pretty decent, compared to others, but it really needs more features…. It is pretty basic… but it’s great, if I open an email on my phone and want to print something I can do it, great effort, thanks, Mike M.