It’s fine 3/5
I have no issues with the app except I have the setting turned on so that it adds my schedule to my phone calendar, and it adds every shift twice! Not a big deal, just very annoying.
Refresh Token Missing... 5/5
By Squishy Squibbles
Every time that I open the app, it keeps telling me that a refresh token is missing or is unable to login. I have to login every time now. What’s up?
The app used to always stay logged in but it doesn’t anymore.
Deeply upset not only about the bugs that plague this app but the creators unwillingness to fix them without charging you. Overall a terrible app. Never downloading again.
P.s. the online version is free
Update fail! 1/5
By Addicted to Scrapbooking
If I could rate this -0.1 star, I would. My app randomly updated. Now I only see start time of shifts and not end times. Even when I check shift times for my team. How can I get this corrected? I deleted and reinstalled twice.
New bug 2/5
The update on 10-10-18 changed the layout to not show the time we get off of work. That is a necessity where I work so that function needs to be reinstated ASAP. Usually a great app for my place of business.
I hate the New Update 1/5
I use this app for my job and it used to work great, no problems, but with the new update that was just released today (Dec 11) I can’t see when my shift ends and I can’t change my availability. Really disappointed and I hope this gets fixed fast!
no end time?? 2/5
By ABC DELANEY
my job uses this to show us our schedule and hotschedules won’t show the end time of our shifts??? i really hate that because i don’t know when to make plans for after
Hello, we use this app a lot, and we just got an update and can’t see when we are off our shift, is this a glitch or??
Big bug 1/5
After the last update I cannot see when my shift ends now. Please fix
Not a good update 1/5
Most recent update is not good. It no longer lists when a shift ends. How the heck are you supposed to plan around work when you have no idea what time you get off? I would appreciate it if this was fixed.
Don’t like the fact that it does not show what time people get off of work.
Full Shift Duration Missing 4/5
After the update I can no longer see when my, or other, shift ends! Just when it starts. Bring that back please :(
Worst than Version 4.6 1/5
By M Doan
The new layout is terrible!
It doesn’t show the overall length of each individual shift, but instead only shows the start times!
The staff button doesn’t show accurate employees.
Also, updates to personal information isn’t always properly saved!
Newest update. 2/5
By REBECCA LEIGH FAITH
The latest update has not been helpful. I have lost the ability to see the end of my shift time and any shifts end time. Please fix it so I can see my schedule again....kinda defeats the whole purpose of the app....
New update 5/5
With the new update I can’t see when my shifts end, or when anybody else’s shifts end. For example, if my shift is a 6am-2 it’s only showing me the 6am part. This happened with the new update. Before that I’ve had no issues with the app.
This new update doesn’t show my complete schedule for each day like it did prior. It only shows when My start time for work is but not my stop time. You need to fix this! I am very upset that I did the update!!!
I can’t even open the app after the new update!!!! It says “These credentials are not eligible for this application”.... but I can use the same password and username to log in on the website! I use this app everyday please fix it!!!!
Not a good layout 1/5
The app is just not easy to navigate. I believe this app could be so much more organized. I find it unnecessary to have to first click on the calendar icon on top, and then each day of the week over and over just to set up your availability. I think having a pop-up or a drop-down box after simply clicking on each day of the week, with the time frame you are able to work, would be much easier and faster to set up.
Even on the website, the availability calendar is set up almost like an excel sheet when it could just be a one-click drop-down box of the hours you’d want to work.
The message feature on the app doesn’t give me notifications of a new message so I often read them late (doesn’t go through push-notification), and new messages should be in bold print to differentiate between old/new messages. Simple features make a huge difference.
Says I have invalid credentials. I see many others have this problem too, did anyone get this fixed or can point me in the right direction?
More flexibility 2/5
By White Chewbacca
The system allows only a pre 3 week notice and there is always something going on. Since the system makes the schedule as I have been told it doesn’t allow us really to make our real schedule. Logging in is always a bother and we are in a time where we need quick access.
I can’t log in 1/5
By Good guy 718
I had this app for a while now and still I can’t log in but I can’t log in fine online I’m at wits end with this whole app
Authentication Failure 1/5
“Credentials are not eligible for this application” I have the right username and password, works fine on the website. Please fix
Can’t log in.
App won’t let you login. 1/5
Won’t let me log in.
I can’t log in!!!! 1/5
The website works just fine, but the app won’t let me log in and I’m using the right information
Credential error 1/5
I cant log in on the app but i can on a pc. Sup with that?
Can’t log in 1/5
Tells me my credentials are not eligible for this app, but there’s no indication which app they might be eligible for. Coworkers use the app but I guess I’ll stick to the website since the app won’t work for me.
Can not login in with app. It’s says credentials are wrong. I use the same credentials for the website and have no problem.
Can’t use it. 2/5
When I try to log in I get an error box that says my credentials aren’t eligible for the application.
Not user friendly 1/5
This app should be utilized only IF an employer provides sufficient training and support. It’s been very frustrating using this system without the proper understanding.
I can’t log in 1/5
I can log in fine on the website, but every time I try to log in on the app it won’t work and says that there’s an authentication failure. I’ve tried uninstalling and reinstalling it, and across 2 different phones it still won’t work. I’ve tried numerous times and the app never lets me log in, says I don’t have the credentials or something
Credentials aren’t eligible. 1/5
By Daena Burnett
IT WONT LET ME LOG IN!! Even after I confirmed my email.
Authentication Failure - Credentials not eligible?! 1/5
I’ve used this app for about a year and at my old job, it worked just fine. I’m starting a new job that uses hot schedules and I’m trying to log in (with my permanent username) and it says “Authentication failure: these Credentials are not eligible for this application” I’m sorry but what in the heck does that mean?! Why can’t I use it with one account but I can with the other?! One star until I can get it fixed or get help, this is ridiculous, HS Team Staff, could you maybe give an error code or something so we can troubleshoot ourselves??
Can’t log in but works on web browser??????🤷🏼♀️
Dude from braums 5/5
Thanks for letting me know when I work
I just did the update and when I update the app the app doesn’t let me log in I did the reset password and it doesn’t send an email to me to reset the password
Need More 1/5
I want to see other employees’ schedules not just mine. Could you please add a page with, at the very least, a “picture” of the full staff’s schedule?
areas of improvement. 3/5
I would like to be able to scroll past the previous work week. Also, would like for it to show the number of hours being worked each week and it adjust if schedule changes are made.
I can’t even log in 1/5
By Philip. DC
I try logging in using the login info I use on the web version and the message I get is “These credentials are not eligible for this application.”
It’s perfect. Works great. 5/5
By Yaboi Tamato
By Kam star
Ho Ho Ho Ho Hohhot Ho Ho h. Hoho h Ho h
App installation update by developer 1/5
By Cathy in AR
I have an iPhone 5 and have had this app for six months and it has worked amazing. I love the app! But about a month ago the app stopped updating and I could not update in the App Store but it still allowed me to access the app. But a week ago it refused to let me into the app and said I had an authentication failure so I uninstalled it and tried to reinstall it and now it won’t let me install the app back on my phone. So I was hoping to get an answer or find a way to fix it. Thank you for any help. I hope this can be resolved.
Reset my password several times both both my jobs and tried both my accounts several times and consistently got a credential error message. Very buggy
Love this app! 4/5
I have used this app for 3 months now and I absolutely love it. The only thing that I would love to see is how many total hours I have for the week. Other than that, it is a good app.
i can’t use the app because when i try to login it tells me that my credentials aren’t correct. i even changed my password to try to get it to work and still, nothing.
Doesn’t work! 1/5
It won’t even let me log in to use the app! My username and password are correct because I can log in on the internet! Is this their way of getting me to buy the app for $2.99?!
i just got my first job and this is the app they use and i like it so much! so organized and convenient! i wish my notifications would pop up more so i don’t have to constantly open the app. but i think this app is super cool and helpful
won't work 2/5
when I try to log into this app, I always get the message saying I don't have the correct credentials to use it, even tho I can log in on my computer fine.