Amazing. Would only recommend one change. 4/5
The only down fall to this app is that you do have to spend time going through all of items and add them prior to scanning a receipt. It would be nice if someone could scan their receipt and the app pulls the offers for them. Other than that I am beyond grateful for this app and I enjoy getting the gift cards. I usually scan my receipts all year long and redeem my points for gift cards in time for Christmas shopping. 😊
Great deals 5/5
By 12 Ian L
Using this app has saved me so much money. I was skeptical at first, but the savings are real. Thank you Ibotta!
Just got the $3.99 Fee email - GARBAGE COMPANY! 1/5
By Dani Salguero
I don’t know what these BONEHEADS are thinking!
Always ***Sort Reviews by Most Recent***
Ibotta put food on my Table when I needed it most 5/5
By Tejanita De Tx
My family was struggling to make ends meet, and we had very little money in our budget for Food, and other necessities. I was in tears wondering how I was going to buy what I needed to feed my family, but because I had Ibotta I was able to use what I had accumulated in my account to buy what we needed until the next paycheck. I recommend this to Everybody. It’s FREE and it helped me in the most time of need. Thank You Ibotta!!
Love this app 5/5
I love this app the fact that I can submit my receipt to get award and help save money at the same time, I’m able to cash that money out, that’s the second year I’m using Ibotta money to buy some Christmas present for my kids…
Not good anymore 1/5
Ibotta has become a rip off. I used to could earn money easy and now they have become cheap and more difficult to work with. Done using them.
DELETE APP 1/5
Horrible!!! Don’t waste your time please!!!
Even with linking Ibotta to my store cards, never got any rewards, and rarely got rewards when scanned receipts even when I knew there were items that qualified. Not worth the effort, stopped using it.
Using Ibotta 5/5
I’ve enjoyed using Ibotta. Unfortunately, as of today, I can’t withdraw my earnings, and no one from Ibotta will help me. It’s been 2 days now.
Not able to withdraw earnings to bank account or gift cards 1/5
I have tried to withdraw my earnings numerous times via gift cards and cash withdrawal to my bank account (which has been verified by Ibotta.) Every single time I try the app has trouble connecting. I have tried at home, at work, in my community, with WiFi and with my data from my cellular service. I reached out to Ibotta and no one has responded. I think this is a scam.
Used to be better 2/5
They have changed and made it harder to get bonuses and just don’t offer as many options for online shopping as they used to. You have to redeem soooo many things to get a $3 bonus it’s not worth it. It takes me months to get to $20 now and if you don’t redeem anything for a period of time they start taking money from you which is not fair. I used to love it now I use others more. Hopefully they can go back to the way it used to be.
Constantly reversing my credit 1/5
I loved this at first but recently every time I submit a receipt the credit is reversed hours later. The Ibotta team cites that another account has uploaded the same receipt. I’ve literally carried home a receipt from the store, uploaded it, thrown it away, and this happens. ALL OF THE TIME. I have constantly sent in a “ticket” and sometimes I get my credit back other times no. One credit I submitted and legitimately earned were two bottles of liquor plus a mid-week bonus of 5.00. Almost 12 dollars in earnings which is a lot with just one receipt. They only gave me 3 dollars. There are other earning apps out there. I’m heavily considering deactivating my account It’s not worth the annoying headaches
$20 cash out too high 4/5
I mostly like using this app. I enjoy the BOGO offers, as well as the occasional Free after rebate offers. $20 cash out is over the top for this industry. Many have the cash out bar set at half that amount. Other apps let you cash out at any amount. C’mon Ibotta, catch up and help your faithful users be a little less stressed. Lower that cash out amount at least by half.
By Moon LaConia
I used Ibotta regularly in grad school to cut down on my grocery costs. When I first downloaded it, I was earning lots of cash back on my normal grocery purchases. The rebates were highly priced and types of things I was likely to buy, and the bonuses were easy to get. Before I understood the policy, I had my account locked and a lot of my earnings deducted because I was entering the same rebates twice within the 1 week period if they reappeared in time. No biggie. I learned my lesson and the rules, and got my account back. Since then, the app has definitely learned my purchasing behaviors and has stopped offering rebates on items I actually buy, so I earn significantly less cash back now. On top of that, the qualifying rebates I do earn are hard to submit, with receipts being denied when they clearly list the item of the rebate. I often has to message customer service with photos of my item’s barcode and my receipt with the item circled. Sometimes customer service would manually award me the rebate, sometimes not. When they didn’t, I found that the rebate had disappeared when I went to submit the receipt again. I even had rebates disappear between adding them to my list, immediately going to the store, and trying to submit for the rebate when I got home. Yes, some rebates have time limits, the ones I lost out on did not. I had to resort to screenshotting offers to prove to customer service that it was there.
Customer Service was always slow and rude, often sighting policy language that I specifically asked about. Doesn’t help me to repeat the lines that I have questions about back to me…
It’s a total scam that’s fun in the beginning, but I honestly feel like their goal is to hook users, get money for their sponsors, than take money back and make rebates harder to get so they lose less money, which then drives users away so that they can change the $3.99 “inactivity fee” per month.
Don’t do get your hopes up.
I’m am new so I’ll be working to save money
Money saver 5/5
I'm so glad that I discovered this app. I have saved a lot of money on products that I already use or bought for the 1st time due to the rebate on ibotta. I discovered some great products that I never would have purchased if not for the rebate. Super mobile rebates for Uber & Groupon. Fun to be on a team With family & friends. A must have for saavy shoppers wanting to save some cash.
Gotta be quicker than that 2/5
By FF6 let down
So when I first started I actually enjoyed using this app and then I had some money in there and was having a lot of trouble trying to get my bank account in there so I can transfer the funds. Of course I did not read the fine print and apparently if you leave the money in there too long they just take it! So they stole $40 from me because I couldn’t get my bank account on their app quick enough due to app issues?!So essentially if you’re not willing to deal with it every day then I wouldn’t start it’s not for the casual user!
It doesn’t scan waste of time 1/5
Don’t download it doesn’t scan most of my receipts and waste of time it should be easier than this it wants you to find the deals, this is why I downloaded you. So thanks for nothing. Oh and I would have gave it zero stars but you have to put something to review.
Every little bit helps 5/5
I love Ibotta cuz as a single mom of 2 any money I get back help me stay a float.
Poor customer service and unreliable app 1/5
I contacted Ibotta about not receiving my cash back after completing an online purchase through their app. It took them over 2 weeks to reply to me. Once they finally replied they said my purchase was not made through their app and I would not receive my cash back. This isn’t the first time I received the confirmation page after my purchase that I would receive my cash back in 7 days and did not receive it. I cancelled my Ibotta account and will just stick to Rakuten. Rakuten has exceptional customer service and I always receive my cash back. I’ve been using them for years and never have any issues with my purchases. I would have kept my Ibotta account if they replied in a reasonable amount of time and had good customer service but unfortunately that is not the case.
It’s a scam 1/5
Ibotta offered a free Thanksgiving meal via their app and Walmart. However, they only gave credit to one of the items. Instead of honoring their offer they want you to prove you bought the things despite using their app and providing a digital receipt. Do not trust this company.
Making time to make money 5/5
I love Ibotta and the app has gotten even better with different offers than when I first sign up. I took. A real and forgot about this money saving app but recently rediscovered it.
I suggest making time to review recent offers before you go shopping, storing receipt and then redeeming them one day out to the week. So you get the most out of every week and save.
It’s so easy!!!
Often misses items with my linked grocery store number 2/5
I usually buy my groceries at the same supermarket and have my account linked to the app so I don’t have to scan receipts. It originally worked very well but now I’m finding that I’m not getting credit for a lot of any item purchases because the store I shop at puts vague descriptions into their system for some items and apparently there system can’t tell what the items are even though they meet the criteria for earning credit.
It’s not worth my time to have them correct something every time I go shopping because their system is time consuming.
Fetch’s system is much easier to work with even though I have to scan receipts.
Can’t withdraw my cash 2/5
The app gives out so many errors. Can’t withdraw my cash to my bank account, can’t even add my PayPal account. Annoying
Just another scam 1/5
Denies receipts and offers for no reason, making you waste money. Don’t fall for it.
Receipt Redeem Fail 1/5
I tried to redeem a receipt and it shows I could redeem it through the app but when I go and search to select the store it does not show the store. I go to the store icon on the main menu and it shows I could redeem there. Then I went to redeem the receipt once again it does not recognize the store. I have been able to redeem a receipt before so I know what I am doing but this was ridiculous. I spent 10 minutes too long of my life trying to figure this out… and just for ten cents? How stupid. I deleted the app.
Absolutely NO help 1/5
Ibotta will not respond to my help tickets. It will not send any email confirmation emails. I have tried for WEEKS. The emails are not in spam, they are simply not being sent. It’s been WEEKS since I asked for help and they don’t care literally at all, because if your email is confirmed, you can withdraw money. This is a scam. Can you see this, devs? Are you gonna help me now?
Money back is great! 5/5
Getting money back on this app is so simple and rewarding. Making shopping fun knowing you’re getting the things you need and getting money back for them. Especially during these times knowing I’ll keep more of my hard earned money with me is amazing!
Sooo Slow 3/5
The app is extremely slow load and use. For the little savings you actual get, spending more than 5 minutes per receipt is not worth it. And having to spend the additional time reviewing every item…. again more wasted time. Would rather just review the offers without having to wait to each one to update.
My main use is for store cards and online shopping.
Only certain items 2/5
Other apps simply allow you to either get cashback, or get points that can be accumulated, for entire grocery purchases! This app only allows certain items!! So if you don’t buy those items it’s pointless.
I love money back!! 5/5
Simple to use, and offer great money back deals.
By big face larry
I’ve been pretty excited about shopping with an app that rewards you so so well!!
They delete acct when ready to cash out 1/5
Used to Love this app! 2/5
I used to love this app and all it had to offer. But the last couple of times I try to purchase a gift card, it never gets sent to my email. Never had this issue before. I used to be able to purchase and get it the same day. Now I have to issue a help ticket every time and go back and forth with multiple people to try and get my gift card. It takes almost a week or 2 to finally receive it. Not sure what the problem is, weather it’s on my end or theirs. I earned the money pretty easily, so it should be that easy to get a gift card.
No way to earn efficiently 1/5
It takes too long to add offers and then to scan receipts, also you have to watch an ad or view a short video to even add an offer for 10 cents cash back. Not worth the time and effort, seems like a scam rather than a good money saving tool
Not good 1/5
By upset cus
Don’t use this app. They scammed me. I was a long time user. No customer service help. I had built up $150 in rewards, and withdrew it in the form of two eBay gift cards. It was sent to my email, just like the over $2,000 dollars worth of gift cards I have received over the 5-6 years I have used Ibotta. I tried to use the gift card codes to pay for an item, but the cards have a $0 balance. eBay customer service looked up the codes, and said the issuer (Ibotta) was responsible, and Ibotta customer service said they would not help me, so I’m done with Ibotta. I will tell all my friends that I referred to Ibotta over the years, so that they won’t have to go through this.
New Ibotta User 5/5
My sister told me about this app and I am really enjoying it so far. It’s easy to use and it’s applicable for so many things we use anyway!
By Cjn1950 in Ludington
I am unable to access beer, wine, and whiskey from local vendors. My sister uses the same app and gets all these offers. Why can’t I?
You need to secure the app 1/5
Within days of linking one of my accounts to the app, my account was hacked and my card was used out of state to purchase items. It was flagged and cancelled due to fraud activity but it shouldn’t of happened in the first place. I’ll be cashing out my rewards and deleting the app.
Ibotta is so fun and worth the little planning for the cash you get back. Try it!
New and easy 5/5
By how is tina
I would just like to say this is by far the easiest way to earn cash back on items I would typically already have to buy. This is genius!
This is such a fun and amazing app! Getting cash back for things you already purchased! I wish I had downloaded this thing years ago no joke. I would have possibly gotten thousands back by now. Get this app now!!!!!
The best app I’ve ever used 5/5
Couldn’t be happier
Just got nailed with account maintenance fees 3/5
By Forced to give five stars
I get it. If you don’t use the app you get charged fees. But have you thought that the reason it doesn’t get used is because you only include very specific and not mainstream brands for rebates? Hardly anything I buy is on your list. Your app is a lot of work for a lot of nothing in return. Make it better. I just took out what I could from my account. There’s .31 cents left. Enjoy it. I’m ready to delete this app. Maybe your competitors will be better.
Easiest Rebate system 5/5
This is the easiest rebate and coupon app I have ever used! So much better than clipping coupons!
Easy way to save! 5/5
Ibotta makes it easy to save money digitally.