ihop n go 5/5
this is great! very easy to use!
Don’t waste your time 1/5
This app is great until you try to place an order. Any time I attempt to place an order, it gives an error “Unable to validate basket” and gives me no other information. Well that’s nice, what do I do to fix that? This is a very poor design, I double checked that there wasn’t anything missing on my order, but still no luck. I’ve uninstalled and reinstalled, but get the same result. Was this app tested?
Me encanta 5/5
By sher palacios
Somos clientes frecuentes y la comida es muy deliciosa y siempre son muy amables con los hispanos no existe racismo en sus establecimientos :-)
Easy to order n edit
Easy to use app with huge selection!
F for effort 1/5
By Titanfall lover
SO MANY BUGS 1/5
Unable to order kept getting “unable to reach “location” with your order...
By jayy moore
Good job :)
Good but DATED 4/5
Pretty Nice app for ordering but limited.....modifications to your order isn’t easy to navigate and is very limited
‘Error validating basket’ 1/5
By Genie E.
Hi guys! Your app’s not working and there’s no way to tell you that it’s not working without leaving a bad review, which I hate to do. So I guess my first comment is: add a way for your users to let you know when things are broken from inside the app, bonus points if I can include debugging info along with my report.
My main comment: I can add items to my basket (although it doesn’t seem to recognize some options — hash browns with cheese being one), but whenever I try to check out I get an error saying “error validating basket”, so I can’t proceed to pay or finish my order. I’d love to give you my money, but alas.
By Love it 6789
There is no option for grits on the app. That needs to be fixed ASAP
APP Updates 4/5
I like the app a lot, but there needs to be a space where the customer can put special request. e.g. I wanted my eggs scrambled soft, but I had to call the restaurant and make the request.
Biscuits & Gravy 5/5
You don’t have it on the app to be able to choose just Biscuits & Gravy. Please fix.
Easy to use 5/5
This App is great & not complicated at all.
Great App! 4/5
Great app only thing lacking is specific instructions box for how customer wants order cooked!
Great design but they never get the order so who cares 1/5
Awful, I ordered 3 times and every time they didn’t even start until I arrived cause they never got an order, blamed it on a 3rd party issue...suggested I call, so I did next time and got voicemail no answer lol so much for my regular business after work... we are looking elsewhere.
GREATEST PANCAKES OF ALL TIME!! 🐐
Good app 5/5
By JB FUN RUN
App is really easy to use. Menu provides descriptions and pictures.
First order 5/5
Cross your fingers:)
Needs improvements 2/5
By Becky Jean P
I just want to review the menu before going to the restaurant. In order to do that I have to go into the order menu to look around and make sure I do not accidentally order it. I should be able to browse without having to worry about weather I am ordering something I do not want at that moment.
41st ave store is amazing 5/5
Every single time I’ve ever been in this restaurant I’ve been treated with friendly customer service. It seems everyone who works here enjoys providing a AAA experience. Keep up the great work 👍
Fast and easy! 5/5
By JH Wentzville
So easy to order our favorites and customize with crispy bacon!
Needs work 3/5
I’m an app tested I see other write they know testers and I did a 3rd grade level tests and founds bugs that would never come out an an initial release.
Tested App and Mobile site in Safari iOS
Some pancakes don’t let you add or double their own toppings so you can add it, ??? Kind of big deal when pancakes is the only section I tested.
When checking out makes it seem as paying now is an option, it asks you but it’s telling you.
Has a a fun button that does nothing. Doesn’t change the screen or tell you anything but from what I found the Pay Now button is there for decoration with no action tied to it, it already checked the fields have value or not if you don’t push it.
You add payment info (4 fields) and just use the check out at the bottom and that works.
But what happened the 3 times I hit the Pay Now button above that did nothing (didn’t charge my bank 3 times right?!!?) Nope it didn’t do squat.
Why did I hit it 3 times first I though thumb was dry then I saw the second didn’t do anything wasn’t my thumb, 3rd well I had to 😐 for fun.
Hopefully the store throws in the extra blueberry that couldn’t be ordered after all that free testing.
Overseas developers you’re welcome.
Need More Customizations 3/5
No Egg Whites Option On The Pancake Sliders, And Menu Interface Should Look Like The Actual Menu At The Restaurant
Great app 5/5
By God's child73
Great app, user friendly. I found it very easy to order. The app was laid out perfectly for any user.
First online order. 5/5
By dig and be doug
So far great. First online order. said it would be ready in 10-15 minutes. Stay tuned.
Had to call back to tell them to hold the onions. Will they do it?
At IHOP very friendly. I am early, meal not ready yet. So far so good.
Meal ready on time. Did not have to sign credit card but there was no way to leave a tip on credit. Felt bad, had no cash. The server said “that’s fine”, shook my hand and said “thanks for coming”
Got in the car and happened to check the ask tray and there cash. I ran in and thanked her. she was grateful.
Just finished, loved the burgers and salad. Not even a sliver of onions to be seen.
Will go back.
Had a great IHOP experience. Thanks.
Easy to order 5/5
I love this app. It’s easy to order from and you can customize your order just like you would in the restaurant. Check out is simple and easy. Bravo one of my favorite places to order from.
Message to the developers 4/5
By Batie Mom
The app needs to have tea listed in the beverages and a way to add an optional tip for to go orders!!
Worthless app 1/5
Can’t find any restaurants near me, even though there is one less than 2 miles from my home open 24 hours a day! I gave the app access to my location; what else does it want?!
Don’t have promo codes if your website and App are incapable of using them. Nice design wish it was useful
By The Heat16
Worthless app. The IHOP I placed the order with had 5 PEOPLE waiting on their online orders because the location did not receive any of the online orders, so they took our orders as if we were dining in. I had to wait over an hour to finally get an order that was missing items. Ended up just leaving. I will never use this app to order again, I’ll take my time and money to a more respectful restaurant.
Online ordering 5/5
By Exotic Don ONE
Quick & Easy!!!
Easy Peezy ordering! 5/5
I Love how the app is organized for placing a online order!! Not to throw shady BUT I am.. last time I was at the ihop in Pooler Ga, I did not like the service. Our food was wildly bad except the pancakes. AND WE LOOVE our pancakes from ihop and who could mess up a pankcake? I mean it’s ihop for crying out loud, you just can’t. Period. So this app makes it SO easy for us to make that order of pancakes and dip so we don’t have to deal w/ the extra stuff. LOVE YOUR PANCAKES IHOP and I still have Ihope in your customer service as well:’-) have a wonderful 2019 happy day, god bless
One itty bitty thing 4/5
I’ve used the app to order for my family and it works a charm. I have food allergies though, and there’s no place to mark that. Most other similar apps have a notes section when you finalize your order. That would let me (and others) be able to note that on the order. Also, could you make the allergy info available in app? That would be perfect, thanks!
Tried to use the app for the first time. When I went to check out, I kept getting an error that the amounts needed to match which they did. I was trying to use the $5 coupon for my first app order and this is what happens. So disappointed. I should have read the reviews first. Won’t be using this again. 😡
Extra's / Comments 3/5
Maybe add a box for *Notes*.
Everytime I order my breakfast on my way to work...I have to look in the bag and make sure there is a whipped cream container and 1 out of 10 orders have it. So I'm wasting my time waiting for the whipped cream as I'm on my way to work That's the reason I use the mobile app. If there was a box to add comments, I could just ask to make sure it's in the bag.
Or maybe I would like a large sweet tea but without ice but I also want just a cup of ice to go with my tea. The tea will last me most of the day at work by doing this. Again, if I put my order in through the mobile app, I will have to wait for my drink with no ice and then a cup of ice, when i could've just added a note to my orderl and it could've all been ready for me when I get there.
Thank you for listening to my issue with the app!!
IHOB Returns 5/5
Every time I order and enjoy eating the IHOP Patty Melt I’m reminded that IHOP does have terrific BURGERS and my first and only choice for Patty Melt. Onion Rings are amazing also.
No instructions. No rewards. No birthday rewards. 1/5
Can not see anything but how to order. No rewards. Its almost my birthday and nothing on here. No points. No instructions. How do you get rewards. Only by ordering food to go. Nothing for coming to the restaurant.
Good lord 1/5
What a crappy app doesn't work when you try to pay! Breaks when you try to order crashes from minimal use or looking at diferent options fire whoever made this please ive never seen such a bad app design and functionality in my life poor ihop
Needs a lot of work 2/5
Where are my rewards? I think it’s pretty counterintuitive to be unable to access your IHOP rewards from this app. I don’t dine here enough to order from the app, so what’s the purpose of me having the app at all? I also concur with complaints from others regarding how there are obvious app fixes that would be simple & straightforward to make happen as well, the IHOP rewards being one.
No open comment section/ special request. 2/5
Some items i want to add, and certain ways i want my food cooked, i have to call up there and half the time they dont answer.
Would not recognize advertised discount. Awful response from manager. Never again.
Nothing Useful 1/5
By Bird Brained!
Other than online ordering, which can be done at the regular web site, this app offers nothing. There is no point in downloading it.
Horrible app 1/5
I can never place an order from here. It never seems to work. No matter how many updates it goes through it doesn’t allow me to order online. It just keeps loading. Very bad app
"Error validating basket" 1/5
"Error validating basket"
Need to Update the Side Menu 2/5
The app needs to update the sides if you won’t allow consumers to customize their meals. For example, I ordered French Toast and I wanted eggs and smoked sausage on the side, neither was available on the side Menu. Additionally, there is no way to customize the order or place notes. For example, I wanted a Poblano Omelette, no beef sub mushroom. Can’t do that on the app and once again, mushrooms is not on the sides. I usually still have to call the restaurant anyway.
Missing menu items 1/5
Please add to the app the option to order single eggs! I have had bariatric surgery and the combos are not an option for me as they are always filled with carbs or simply just too much food. When I come into the store I order just a single egg and side of sausage and I should be able to do the same for a to go order through the app!
Needs work 3/5
The app should allow a user to make substitutions with their order just like making a substitution to an order over the phone. The customize option for orders are limited. For example, I ordered a combo that came with eggs. The app will only allow you to pick the limited options (scrambled, sunny side up, no eggs, etc.) for eggs. I couldn’t order scramble egg whites. It should at least have a comment section, so a user can type or enter a substitution.
Online ordering doesn't work..? 1/5
By WAG IN CC,TX
Says online ordering for this location doesn't work.. even tho it's worked before