can’t order 1/5
i can’t even place an order because it won’t let me add payment info
IHOP app 5/5
By 100 Clayton
Easiest way to order breakfast, love the app. Easy to order and great menu!!
Delicious food 5/5
I love ordering from IHOP the food is so delicious and many to choose from. Ordering couldn’t be any easier with reasonable price!
By nurse netta
Great service 5/5
By Army sisitwr
Everything comes quickly and staff is friendly
Just horrible 1/5
By Yasmine Matos
Spent 40 minutes attempting to order through the website and then through the app. Only to get all the way to the payment section and it’s only allowing for a gift card to be added as a form of payment 🤷🏻♀️ I’ll go get it through Uber eats instead.
My family enjoys ihop and we appreciate all they do
No tip function? 1/5
By Matt Luckett
Maybe I missed it in this labyrinthine, hard to use app, but there is no tip option at check out. This needs to be fixed.
Fast service 5/5
Really fast service and amazing workers
Easy Access 5/5
Easy to use... No complaints.
Great service 5/5
The service is always great and they waitresses are always friendly! My food was delicious as always and when I ordered online it was a breeze! Definitely will be ordering again! Thank you!
Just wish there were options to customize your own meals
Late breakfast! 5/5
By Rescued Sinner
Great online order and convenient pick up service.
Great experience curb side 5/5
The staff was punctual with my order even on a busy Sunday and brought it right out to my car. On a cold and wet day thank you I hop staff.
Easy Ordering 5/5
Very easy and user friendly when ordering online!
This app is TRASH! 1/5
Only payment option given is supplying a gift card?! I’ve tried using this app multiple times and have even deleted it in hopes that downloading it again would show credit cards as a payment option—- no luck. How is this possible?!
Guess I’ll order through other services. Tried to give them a chance, oh well.
Easy to order
Very easy to use and told me exactly when my food would be ready!
Sunday Brunch 1/5
By december 27 brunch in porter
We ordered 4 omelets all with specialty pancakes as the sides. When we arrived home after picking up the order we found several small containers of what I assume are toppings for the pancakes. No directions and none of the containers are labeled. I tried to call the restaurant to ask for some directions. None of my three calls were answered. After several rings the vm stated the mailbox is full.
App Doesn’t Have Payment Options 1/5
You can only edit payment options at checkout and there’s no way to delete old expired cards. You should be able to do this in your profile. Sometimes orders can’t go through because the app automatically keeps trying to bill the old expired card.
Christmas Day 5/5
Since COVID and not going to families for Christmas we stayed home and decided to order in food. The app was easy to use and the prices where fair.
Canceling Order 2/5
I placed an order on the app which is very easy, I went to the restaurant and I was told it would be another 2 hour wait for my food. I told the representative I wanted to cancel my order.
They said I had to cancel my order online and there isn’t a clear option as to how to do that.
So quick and easy! Love it!!!
No option for the roasted breakfast potatoes 3/5
My local IHOP has this as an option and yet the app won’t allow you to chose it. Not everyone likes the frozen pre-packaged processed potatoes with their breakfast.
Easy but.., 3/5
There needs to be a space to free text comments or requests...I like my eggs dry and my drink with light ice...I don’t want to call the restaurant after placing an in app order...
Only can pay with gift cards . 1/5
What’s the point of the app if you can only pay with gift cards . Would be a 5 star app if they added credit card or Apple Pay . How do you allow Apple sign-in but not Apple Pay 🥴
My ihop experience 5/5
I got out my car walked in ihop to get my food a nice young lady walked up to me to ask me if I was pick up and I said yes and my food arrived to me nice and hot.
Need to accept IHOP gift cards 2/5
We live in a region where due to the COVID positivity rate we can not dine in. We have IHOP gift cards just waiting to be used, but it is not a payment option in the app.
Error validating basket 1/5
I’ve been getting this error for the past two months, not sure why, I’ve uninstall and reinstalled and I’ve even tried on my computer, but I still get “error validating basket”. Please fix this.
Just love it 5/5
Simple and practical
Needs improvement 2/5
Seems like anytime I use this app, the order is messed up. Today I selected 6:30 pm as my pick up time. There were problems with my payment card. The card info didn’t attach to the order so it had to put input again. By the time that was done I got a pick up time error. Insufficient time. So then I changed it to ASAP. Keep in mind I selected 6:30, but ASAP gave me 6:31 😂. Went and picked up the order. My fault I didn’t double check the contents. We ordered 2 optional side salads. Those were not there. But the dressing was. So I compared the email receipt agains to stores ticket and the salads are not on the ticket, but they are on the email. Somewhere the system dropped that out. Done. No more. I’ll pick another restaurant
Always a pleasure. 5/5
IHOP Indiantown Road is our favorite. Always good and wholesome food. Service is also excellent.
Ok but... 3/5
By Rashard L.
The credit card form is broken, which really defeats the purpose of no-contact payments. There was no way for me to complete my order. Needs improvement.
Almost there 4/5
A lot of things are great with this app, but two things would really make it better.
1) Some options aren’t available as selections for specific meals (e.g. sometimes seasonal pancakes don’t show up as pancake options with an omelet), and a few extra customization options would be nice (e.g. well done bacon)
2) Enhanced, modern payment options should be implemented. When adding payment information, the card number and expiration date fields don’t identify themselves as payment fields, so it doesn’t trigger the OS to suggest autocompletion of saved payment information. Also, Apple Pay, Google Pay, etc. should be auto-includes for all apps accepting payments at this point.
Tip space needed 5/5
Need place to add tip
Just don’t 1/5
Doesn’t have correct hours of operation in app and no response from customer service.
I love it
Quick and efficient service! 5/5
Keep up the good service good service
Can’t order online through the app due to errors. Broken app.
Glitches out on gratuity 1/5
This app is perfectly fine if you are looking to swiftly order your food Togo and pay without tipping/tip in cash. I loaded it on 4 different devices and each time it would not allow me to tip. It will give the option then just disappear never to be found again. Very frustrating.
IHOP fill 5/5
Easy to use and good selection of original IHOP entrees
Online ordering does not work 1/5
Used this a few months ago and online ordering actually worked. Just tried today and kept getting operation could not be completed. Quit the app and restarted and nothing changed. Pointless to keep this app if it’s not functional
By La Meri0
Easy to use.
Specialty Pancake ordering ahead! 5/5
By Tribal kitty k
Enjoy the IHOP app you can easily order ahead and have great deals for your favorite meals to order ahead of time! Thank you IHOP!
So far so good 5/5
As for now, Food & Service is on track. Thanks
I have never been able to order through the app and always have to call in my order which defeats the purpose of having this app. I have done multiple updates to give the developers time for improvement at no avail. Every time I try to check out I receive “error validating basket” message. App has been utterly useless for me at least.
By car man cbs
I have never had a bad meal there
I give IHOP 👍
Hot coffee good food and good service
I eat there one or two times every week.
Great app 5/5
I love the app. I wish I had downloaded it before. So easy to use.
Always hot 5/5
Always hot and on time