IKEA should ship...it’s the cult classic of home goods 2/5
...instead of having to drive 2 hours. E-commerce is all about shipment options...
Enable copy/paste for member id 2/5
Or open your wifi.
The most important feature any shopping app has is the ability to purchase it from the app, at least put the delivery option on it
item no buyable 1/5
I filled all the fields trying to buy a mattress, but when i did the checkout, a message in red came out
This item is not buyable
Why the item is show and then it can not be able to get it.
Can’t find black furniture anymore! 2/5
What happened to the black furniture!? All the computer desks are black and brown. All the shelves are black and brown! Everything is black and brown. I don’t want black and brown I want just some black options.
Core functions are there but it needs work 3/5
This is a mature app from a humongous worldwide corporation, so I’m pretty astonished that the app has goofy little issues like the search bar having constant issues like not being able to find results for products that the website brings up with ease. It doesn’t matter if you search by part of the name, the full name, or IKEA’s product ID numbers, but prepare to become very accustomed to seeing the “Server Not Found” message. I don’t know how or why this happens. Even when I’m on IKEA’s store wi-fi or my cell carrier’s Internet service, it’s a recurring problem but then, I’ll hop on ikea.com and search with the same parameters and the results come up just fine. Outside of that, the main functions work fine and the barcode scanner is great and reliable but they need to work out some pretty critical bugs.
Pathetic App 1/5
By Owens, RJ
This app could be amazing but it’s horrible. Ikea does a good job getting you to their products, but not with other functionality of this app. I just ordered $1,700 of products and once you submit the order you can’t find the order. If you want to make a change or in my case review my contact information, you can’t do it. I had to call their toll free number where I was put on hold for 45 minutes only to be told they were locked out of the order. This means I have to wait until they pull my order and send me an email so I can call them back, be put on hold, so I can get them to verify my phone number. This has been absolutely the most frustrating experience I have had purchasing through an App!
By Hold the Mayo13
Won’t let you order online, transfers you to their website and even there I can’t place the order. I’m able to add in my information but then just goes to a blank screen. Also the product shows up on sale and then the full price in the cart.
Some people just don’t have respect for IKEA 5/5
People are rating IKEA One star stop being mean to IKEA this
Is not nice I think twice what you About IKEA
No iPad Landscape Mode ... Another Deleted APP 1/5
By Continuous Crashes
Seems this is yet another APP that does not facilitate a landscape mode. I deleted the APP and will defer to a computer should I shop IKEA online... I feel that if one says an APP is iPad compatible then Apple should generally require it to work in landscape mode as well as portrait mode, otherwise, it is an iPhone APP.
Never works 1/5
App used to be fine, but now it will only load 50 items out of 100+ in a list. It shows the wrong items in categories and I can never find what I want, even though I know what is sold. It’s ridiculous.
Really, Really Bad 2/5
To all the reviewers complaining about the other reviewers expecting too much from this app: it’s not too much to ask for an app to be functional. IKEA explicitly says in the description that this app is for (among other features) searching for products and adding them to your shopping list. It fails at this.
The search is *horrible*, and the navigation is cumbersome and illogical, and UI is chunky, slow, and not well thought out from a customer standpoint. Just stick to the website.
Service not available 1/5
i searches for desk. it brought back a list of 458 related items with no way to filter on just desks, not chairs, shelves, or organizer items. after the first 100 items, it gave me an error with no way to request more. reloading the app did not help. this would be useful if what i was looking could be found in the first 100 items. but it is not useful if it continues to give “related” items which i am not looking for.
Do not order online from Ikea 1/5
I ordered online with click & collect for next day pick up. Confirmation email told me to wait until I get a second email saying the item is ready for pick up. The pick up time went by without any email. I called the customer center, they said everything looks fine, and they'll contact the store and I should keep waiting for the email. I waited 2 more days and called again, and they said the order was cancelled because payment wasn't received. I told them payment was processed and posted on my account; it wasn't even a 'pending' transaction. They told me I need to create a 'case' to resolve this. I told them I won't do that and will dispute the transaction with my card company, which I did. Card company contacted them and they're still waiting for a response after 3 days.
An app that doesn't allow you to buy stuff. What's the use of calling yourself a multi-billion dollar store. Also Hire some decent devs to build a native app that doesn't seem like a website.
Pure Garbage 1/5
What good is an app that doesn’t include the loyalty program!?
By Jackson's Mommy to Be.
This app DOES NOT WORK! I have tried over and over to sign in and it constantly says my
Login has failed. I expected better from ikea. This whole app is a flop. The only reason why I’m
Giving 1 star is because I can’t leave it without choosing any stars.
Wires Must be Crossed 1/5
I am so annoyed with this stupid app and their website in general. I have been trying for weeks to log into my IKEA family just to create a registry since I am getting married. When I log in online it signs me in but doesn’t let me create a registry. I decided to try the app. 30 seconds after I signed in on the website, the app is saying I have the wrong password OVER and OVER again. Fine. I will just try to make a new one.... only to be met with “you cannot change your password at this time”. I TRIED AGAIN and made a whole new account. SAME EXACT PROBLEM FOR 2 weeks already! Their website is unreliable and the app is even worse.
No images showing up... 3/5
It’s alright on making list before I go shopping so I can find things easy but the down side is that the images of items won’t show up on my screen. So far it’s fine except that glitch. - E.B.
Can’t even log in.. 1/5
Email and password combo work fine on the website, but say they are incorrect on the app. Not able to log in at all. Disappointed.
Can’t log in 1/5
Change my password etc and can’t log in to use the app
App doesn’t work. 1/5
Just like the title says. App doesn’t work, won’t allow me to sign in.
Keep getting Login Error 1/5
I keep getting A login error despite being able to login on the website. It’s telling me that it doesn’t recognize my email. Even though I have an account. I then tried using my Account number and it still failed. Useless.
TOO MANY LOGIN ERRORS! DONT DOWNLOAD 1/5
By STANDARD DEVIATION X2
If you want to save yourself from frustrations because IM CLEARLY INPUTTING THE CORRECT PASSWORD, and it’s saying login failed because it’s incorrect, this is an error in the app you need to avoid. Don’t want to be frustrated like me? Don’t download! Just go on the main IKEA site for your IKEA family member card and save yourself frustration!
Does not include Ikea Family info 2/5
By Td Bank two thumbs down
Does not include Ikea Family info which is good to have in order to look up past purchases, this should be included in the app but can only be viewed on the web site.
Store location 1/5
Why there aren’t any Puerto Rico locations in this app? Is useless and we have more than one store.
Why say no store I’m Bulgaria?! 1/5
I’d like to use the app but it says there are no stores in Bulgaria. But there is one in Sofia, and 3 order/pick up stores in the country! Stupid.
The Most Annoying App 1/5
This is the most frustrating and annoying app to use — it’s always glitching, messing up, not showing all products, and it is organized in the worst way so that it takes you an hour to find the thing you want.
Can’t log in 1/5
Worst app ever. I can log into the website but on the mobile app I got incorrect login info error.
App is broke 1/5
By Graham scabs
The majority of items don’t load when you look them up. Server doesn’t respond fast enough.
Worst app 1/5
I see led chair in other mobile app, unable find it my iPhone, product search is just useless
Does Very Little, Poorly 1/5
Any item I click from search shows an error "not connected to server." If I can manage to find the item through the menu, I can look at it, but the categories are not at all intuitive to navigate. Worst of all, it is impossible to purchase through the app - maybe it's meant just for use in the store? Ditch it, stick to paper. Not worth the time spent installing.
SCAM KEEP LYING ABOUT MY 2K REFUND 1/5
Have been lied to about a month, so difficult to get a hold of so,eone everytime, wasted so much time about 5 hrs on the phone and managers and all always lie about issuing the refund. Product was unopened about total of 2k, I paid to return it and over a month later, they say was processed, was approved for refund, refund will be done tomorrow, should have it withing few days and eveytime is a lie. Unacceptable amd submitting a legal court case against them as well as reporting to consumer bureau.
Doesn’t have all products 1/5
I have enjoyed the app while planning projects. It falls very short when not all the products available are on the app. Even with an exact name search. Needs some work.
Useless app 1/5
Only shows what is available IN STORE for pickup. No shipping/delivery. Many products not even listen or categories blank.
Log In Failed 3/5
Please fix. Keeps saying Log In failed even though correct credentials. I am able to login through browser but not app.
Currently not working 1/5
Overall I think the IKEA Store app has its place. I’ve used it several times of over the past few years and found it to be a helpful way to track the in store furniture I’m considering.
However, recently most of the time I opened the app it says I need to download their new app, which isn’t available in the App Store and has surprisingly little documentation or news online.
I think IKEA should respond about this problem, even if it’s only to acknowledge here that they’re having problems, or are rolling the new app out one country at a time.
Useless app, you can’t order so you pretty much waste time making a shopping cart so you can just redirect to the horrible website to do it all over again, get with the times and stop wasting people’s time
Very low quality of the app 1/5
Not fully developed and useless for online shopping
Shameful app for a major brand 1/5
Counter intuitive interface, multiple crashes, lost of product details triggering “server error”. This app would be passable at best for a local store but for a big brand name like ikea.. seriously ?
No log in! 1/5
Tried and tried. Changed pass word and it still does not work.
Current app version is awful! 1/5
It won’t let you select a store or log in with your account! How is this useful!?? It Used to work great...reviews seems to show it’s been like this for at least a month... how have these issues not been fixed?!
No Click and Collect? 1/5
By Chazz D
All I can do is make a list? I can’t order product? Love IKEA, but the app is powerless.
Not useful if you live in the USA 1/5
By Urban Mom
This isn’t really helpful because it won’t tell you if your designated Ikea store carries an item or if there is any available in stock. Also not possible to order on the app and pick up your order in store. In short...what’s the point of this app??? It is useless.
Log In 1/5
It won’t let me log in to my account on the app. I can long on to the internet, on the web site but the app isn’t working.
Does not work 1/5
When I choose my country, the app quits working, and prompts me to download the “new” Ikea app, which of course is nowhere to be found in the App Store.
Very bad, never works, can’t even login 1/5
The fast that you can’t see the shopping list you made on your account on the app account is just one of the many, many problems with this app. It is constantly crashing, won’t allow me to login, and when you do get items on your shopping list and you want to remove them, it won’t let you do that either.
the new yellow App for France is a disaster 1/5
unable to find items like on the old App. Bug, it does not open, it is super, super slow -I have high speed wifi, and it works perfectly for my roomates-. And with the new politics of ikea to stop to sell most of its cheapest articles, no need of an ikea App.
Приложение не позволяет оформить покупку 1/5
By П. П.
Делали приложение дебилы.
Криворукие и безмозглые.
Заказать и оплатить невозможно. Функционал отсутствует.