Won’t let me log in 2/5
I used to use this app all the time, but for several months the app won’t accept my password. I changed my password, but it still insists my account has been locked. I was hoping an update would fix the issue. Nope. It would be nice to be able to access my shopping list.
Won’t let me log in or search 1/5
I have logged in successfully via browser to make sure I wasn’t tripping. However, on the app, I am getting an error message stating I’m using the incorrect password and or login. So, I deleted it this app. It’s trash AND I it won’t let me search specific items either.
Can’t paste newly created password 1/5
I used a password manager app called LastPass to create and store unique passwords to my accounts. The Ikea app wouldn’t let me paste my newly generated password to the 2nd field aka “confirm your password”. Sorry but not worth the effort!
Access denied error message 1/5
Downloaded the app last night, added items to my cart and tried to buy them this morning en route to Ikea. When attempting to adjust the number of items (I accidentally overclicked, resulting in 3 Malm dressers in my cart), I keep being routed to an error page saying “access denied”. I can click back and continue navigating the site but cannot either adjust or purchase anything in my cart.
This could have been a very useful tool, but this functionality is quite frustrating.
For a store that sells design, they don’t apply it to software 1/5
Do these guys ever test their work or research their customers needs?
I’ve had the same problems as other people with password catch 22.
The app has the ability to scan product codes but nobody thought to extend that to allow scanning in the loyalty card?
Even better, if I (finally) log in with a username and password, why doesn’t my loyalty number get associated?
It's a decent app 3/5
How do.i switch to UK stores? I moved and the app only shows US stores.
Why the Puerto Rico Store it’s not included in the app? 3/5
By Puerto Rico #1
I live in Puerto Rico and I wish this app will include Puerto Rico. That is why I’m giving only 3 stars.
“This app works on your iPad” 2/5
Ummmm...no. That would entail being able to orient to landscape, at bare minimum. Go take a look at what other developers are able to do with their apps that were originally designed for phones. Yes, the technology exists.
Love it! 5/5
By NanyZaire 💗
Super helpful when I’m shopping @ IKEA, it tells me the stock and location of all items which makes it so much easier. the update has gotten better as well!
SO DISAPPOINTING!!! 1/5
I used the app. I was ok with the way how to navigate, as if one is looking at the actual catalog. But once you choose an item that you may potentially buy the next time you go into IKEA, you cannot add the item to a list or favorite feature when most retail applications will allow you to do.
This app is SO DISAPPOINTING!!!
Impossible login 1/5
App wont accept password, sends you to the web to reset, wont accept temp “reset” password, sends you to the web to reset, repeat forever
Password glitches 1/5
I have been locked out and reset my password sooo many times for no apparent reason and now I can’t even reset. I’m stuck in an endless “access denied” loop. Looks like I’m not the only one!
Not cool 1/5
Got this so I could access my family discount easier on my shopping trips. But when building my profile it wants to know the month and year of my child’s age. My child doesn’t shop there. It’s none of your business to require this. Collecting that info is illegal in Europe, but is okay in the US. However it’s none of your business! I wish European countries would treat their s customers with the same modicum of respect.
I live in Italy ikea- that doesn’t mean I speak Italian 1/5
Absolutely useless app as soon as I pressed detect location I could no longer navigate because it completely switched the language and never gave me a option to change it back bs
Stuck in passwords 1/5
By Ming Shen
Log in at website is working, not in the app, waste so much time. IKEA needs to fire some IT person. Thx
“Server is not responding. Try again later.” 1/5
This is all I get from the IKEA app.
Useless - literally 1/5
1. Can’t use log in and password on the app.(works fine in browser)
2. Forces me to pick location up very time the app is opened
3. Mind numbingly slow searches.
For one of the US’s largest retailers this is embarrassing or certainly should be.
Way behind 2/5
By Troy W
* clean interface
* no landscape support
* even when signed in, shopping list doesn’t sync between devices
For such a large company, the app is very underwhelming.
Store location 1/5
By kajdn slsbdoje
You have stores in Puerto Rico but Puerto Rico it’s not an option for the app. Adios.
By Event Horizon 143
I am not going to waste anymore time with the app, my last interaction will be to tell others; do not waste your time. From trying to login to functionality this is simply the absolute worst retailer app I have ever “attempted” to use. You’re better off going to the store, even if you have to drive an hour away. Simply useless.
Needs work 2/5
This app needs work. It’s helpful to make your list before you go to Ikea, but that’s about it. The search is not forgiving at all. If you are one letter off from the Swedish name it brings up nothing. If you want to browse a category, ie bookcase. The bookcase category brings up all the zillions of hardware pieces as well. A filter by size/measurements option would also be super useful.
Missing Apple Wallet support 2/5
Please add Apple Wallet support!
Fix it, will you?
App needs more work. 2/5
By For real60
I’ve loved IKEA shopping for many years the app is really of no benefit unless for inspiration.
I love to shop to make my home updated without dropping the huge bucks. Please get this app fixed for more efficiency.
You cannot have products delivered to you! Worst app ever. There customer is so bad.
Downloaded the app to shop. 1st had to allow location services to shop. 2nd searches for gray linen bedding - results were sofas, pillows, etc. it was like going through a discard box. Forget it. Delete the app.
There’s too many bugs and features in the app that doesn’t even work
Also stuck in password loop 1/5
The app’ password change does not work.
Worst/Creepiest app ever! 1/5
When setting up your account it asks you creepy personal questions like your address, kids birthdays, whether or not you live alone and if you have a spouse living with you. When I finally finished setting up my account it wouldn’t let me access it because it doesn’t recognize my email, but I receive emails from them now so....
NO LANDSCAPE MODE, NO GOOD 1/5
I only use ipad with a keyboard in landscape mode. Uninstalling app as its useless
Glitch but great if you can get past it! 4/5
So, if you try to login to IKEA App it will say login failed incorrect. So I went to where it asks to join or login to IKEA Family. I already joined online through my computer, so I hit login under IKEA family and it worked. I’m not sure why it’s different, but it is. Once you get past that glitch it’s great! Added the family card to my apple wallet! I would have given 5 stars if it wasn’t so difficult to login.
By Demetrius FP
This app is horrible. It doesn’t have the shopper in mind. When I think app I think convenience. The closest Ikea to me is an hour away and at this point it would be more simple to drive to the store. I don’t understand why in the product listings there isn’t an all options. Also each product has a foreign name given to it rather than just a general name for it which would make it more easier. The organization is poor. Also why can’t I purchase from the app? Why do I have to buy products individually instead of loading a cart and buying them all at the same time? To me it is hard to wrap my mind around companies who have the funding to make decent apps and don’t. How does a company focused on marketing poorly design their app? Get it together. 🤦🏽♂️
Could be awesome 4 - 5 star 1/5
Except for whatever reason bad design decisions were made. Two of the biggest irritants:
1) shopping list doesn’t let you add directly. No, you have to go search. I guess you can scan but then you still have to go to that product and add. It’s cumbersome at best, stupid imo
2) no ability to reserve for those items you need to reserve.
Lastly, a really handy feature would be to add measure capabilities and the size of a box so you can determine if things will fit.
Password trouble 1/5
I can’t even log on to the app. I know my email and password are correct since I can log on to the website via website but it won’t log on to the app. Super frustrating
WILL NOT RECOGNIZE YOUR ACCOUNT CREDENTIALS 1/5
Created and IKEA Family Account, app does not recognize credentials. Will not allow creation of IKEA account along with IKEA family account. Cannot access or save items to list.
Much improved! 5/5
This app used to have so many glitches it was almost unusable. Now I can create a shopping list with no issues!
Password woes 1/5
The app looks like a great idea, but IKEA’s servers can’t seem to figure out whether or not I have an account already. What both the app and the website do agree on is that I can’t be allowed entry until I complete some password-related quest, the details of which they assure me are contained in an email I can’t seem to receive. Looks like the old golf pencil for me.
Apple wallet integration needed 4/5
Apple wallet integration needed
Different from Ikea Family 2/5
Needs notice on login that it is different account password from Ikea family.
Or better, make them the same account and password
Apple Wallet 1/5
By Erik Babakhani
Not even supporting Apple Wallet right after Apple introduced “Passbook” and now “Wallet” for almost one decade!
Can’t even build a shopping list. 1/5
Waste of time
Add IKEA Card to Apple Wallet 1/5
Why can’t I add my Ikea Family card to my Apple wallet. It’s too much of a hassle to find and open the app while I’m shopping when I can open my Apple wallet without unlocking my phone. This would be a super convenient feature.
Cannot check store inventory 3/5
App lets me search for products. However I cannot select store to check store inventory. This feature worked in the past.
Login password is STILL broken 1/5
The apps continues to tell me the password is wrong when trying to log in. If I use the exact same credentials on the computer, it works fine.
Fix your app
Please Merge 2/5
Please combine the “Store” and “Place” app like Wayfair has done. Also you post screenshots of the app in landscape, but it only works in portrait mode. Please fix, I use this on my desk, I don’t hold it like a magazine, as furniture shopping can be tedious and would strain arms.
Won’t accept my IKEA family Information so I decided to just create a new password. Can’t get past the screen proving I’m not a robot...... everytime I log in you tell me my password is wrong yet won’t let me change/retrieve it. Seriously need to fix this madness.
Needs Apple Wallet Support 3/5
Would just provide an added convenience.
Can’t even log into the app!!! 1/5
I can log into IKEA from the web but I can’t log into the app. I even updated my password and tested from web; kept saying my password and/or email incorrect.
iPad App won’t rotate. 1/5
My main computing device at home is an iPad Pro with keyboard cover. When using like a laptop all apps support rotation but not this. It’s like having to hold a laptop sideways to use an app, really ruins the experience. Back to Amazon, at least they seem to care.