Easy to use 5/5
Quick and easy to use
Cant add item 1/5
I was trying to add a mattress but it says can’t add try later. Apps has issue.
App is not intuitive 1/5
App is not intuitive to use
Skadis connectors 1/5
Have been looking for these connectors for quite some time with no luck.
Tried to order online. Can’t because they aren’t in stock locally.
What’s the sense of ordering something?
Love IKEA 5/5
I love their new inspiration for customers to look through! I get ideas for recreating / reinventing spaces in our home 😊
Love it! 5/5
Beware, you’ll open the app and become overwhelmed with the possibilities. I opened it to look at wardrobes and ended up making a list of bedroom furnishings and dining sets I want. Still haven’t decided on a wardrobe.
Stay focused people.
Best store EVER!!! 5/5
Ikea - my happy place. I go every Saturday. When I walk into Ikea, there is always something different, so I NEVER get bored of the store. On top of that, the restaurant serves excellent food that I look forward to having every Saturday. The ambiance of the entire store is welcoming yet at the same time strong, and makes me feel empowered. The app is also easy to use and very handy when it comes to needing things on the spot to see if something is in-stock. Overall, I love Ikea.
Seek & Find 5/5
Easy to Navigate!
Helped me find my pet rock 5/5
I was missing my pet rock.
I bought a desk and found him inside.
Thank you, IKEA app!
Very hard to maneuver. Does not do what your customer service says it can. Ex: alert you when item is in
Convenience at my fingertips 5/5
Every dresser is out of stock
I love IKEA 5/5
They’ve remodeled the rooms at the Bolingbrook store! I’ve been obsessed with dark colors for awhile and then I find out about flowered wallpaper. Seriously great job at designing every room! Different colors and styles for everyone.
Password reset email???? 1/5
Forgot old password used to login and checked “Forgot Password” app stated “An e-mail has been sent with a link to reset your password.” It has been over 10 mins already! Checked in junk mail just to be sure it didn’t accidentally get sent there and...nothing! Even tried the “One-time code” option.....still waiting.
How long is one supposed to wait to reset their password? A whole weekend?
So far NOT impressed!
Very specific 5/5
By kel kel kela
Love the placement ideas 🙌🏾
It’s like Pinterest! 5/5
It’s brilliant! You can save things to categories like Pinterest without putting it in your cart. I’m obsessed already.
Poor customer service and website info 1/5
I have been waiting a long time for the besta display cabinet to come back in stock. You can’t get through to customer service. Probably because you’re avoiding your customers . you can’t get anything delivered. if customers have to pay for it why won’t you do it . Really, you tell your customers to check on your website and honestly the information you give is so insufficient it’s not even funny. It is the holidays and you have nothing in stock in your Tampa store.You guys should know when stuff is coming back into stock. I’m sick of the Covid response answers. You claim you’re a Swedish company but everything’s coming from China isn’t it??
Great app. 4/5
By getting it done 72
I have never been to Ikea until this week. I love the store but its huge. So I down loaded the app to make shopping easier and so far I love this app. So easy to find stuff at other stores if you need to.
Need links 3/5
Need more than “doors sold separately “ or “additional shelves can be purchased separately “. Which doors/shelves?? How do I find out what goes with what? What soft close hinges do I need?? Etc. Need links for each product. Very frustrating
Not user friendly 1/5
By mot user friendly
It’s harder to look for items now. And there is not option for pick up. Only delivery which is not in a reasonable range for my location.
So far so good! 5/5
Easy to use.
Items not available! 1/5
Why advertise items that are not in stock ANYwhere...AND can’t be shipped? Take them off the website!
Can’t ship can’t pickup 1/5
Nothing works, can’t ship can’t pickup nothing in stock cmon ikea
I have a lot of pretty stuff for my room! New dresser new organizer and more!
Cannot change store. Also crashes when I try to view purchases
Easy to use 5/5
By Vero O
Easy to use and navigate
Love it! 5/5
How is this app five star, the stores are ok. The app..... jeez.... whats the shipping? How is shipping calculated? Cant find any info on app.... I want to see the order i just made, check on tracking, etc.... theres an option that says orders which I guess is where my orders supposed to be, when i tap it... uhm its a broken link... finally ready to pay ... not so fast credit card info not saved, Ill buy some other place else online thats not a nightmate, ill go to the store when I feel like running though a maze.
Back in stock date 3/5
By fan#1 de Ikea
The previous app was able to provide a date of when a products out of stock will be back. I do not like not being able to see that.
better than the old one 5/5
This is much better than the old app
Just wish they sent coupons
So hard to navigate 3/5
I LOVE the idea for this app and their website, but let’s face it! Sometimes I’ll be in the kitchen thinking “man! I could really use a cheap <
- > that would make my life a bit easier. And I feel passionately that IKEA is a great place to get those things! But I I don’t want the dizzying experience of trying to find quick end functional affordable (marketplace) items through their “concepts of design.”
Is there a way that both platforms - ie design concepts + actual products live in one app and be easier to navigate?
... one day IKEA! One day!
I love it 5/5
I love this app because it’s way cheaper than in store
Ordering things in stock. 2/5
There are 2 chairs left in stock in NJ that I want to put in my cart so I’m assured when I drive 2 hours there, they will still be there but the app does not let me. And you can’t call without it being disconnected. Very frustrating...
Your inventory is not up to date with your stores 2/5
According to the Conshohocken Manager they can't say for sure when new stocks come in. Customers just have to drive to the store to check... Seriously!? In this PANDEMIC... Kinda out of touch. Least you can do is limit the people in stores by making delivery and online shopping better.
love love love ikea 5/5
literally my favorite store to go to so now i can see it all on an app makes purchasing and searching so much easier
By Kevan Cap
Make products available. Or say before i add it to my shopping cart thats it’s unavailable.
It’s fine but nothing will deliver to my location 3/5
It’s fine but nothing will deliver to my location
this is an amazing app especially for getting inspiration for decor. I downloaded this app thinking that it would just be sorta like the target app, but boy was i wrong! It’s almost like Pinterest! It’s very inspiring and i recommend it if you are looking for new decor ideas.
Who doesn’t love IKEA? 5/5
Clean, simple design means classic elements that make any room a masterpiece.
By Torquemn 1025
It takes too long to find what you want and then it is often out of stock when you go to buy it.
Great for room aesthetics 5/5
Love how I can search for specifics in an instant.
Wierd not friendly app 2/5
The furniture you can’t look at it by type it’s weird it’s hard to figure out what it is you’re looking for
Fredo Bandz 3/5
MAKE IT DELIVER TO MY AREA WHICH IS 19604!!!
By XELA AVOC
This app is god’s gift to me, truly. Like seriously god bless IKEA I don’t know what I’d do without them.