Update this app please…. 3/5
By alzir ntoto
It’s a great app but I honestly feel like it’s need an update…missing a lot of features like actually playing before downloading and not deleting the expired videos/photos.
Need iPad version 1/5
Works OK, but why a little iPhone sized screen on an iPad in landscape mode even when clicking on photo. Useless.
Bring Back Old App 1/5
By Get Pacer
This new app is useless and hard to use. It won’t connect, the app is difficult to maneuver, and it made me sign in repeatedly.
for hackers 1/5
By been hacked i know
my phone has been having a lot of problems I've never downloaded this app but it ended up in my downloads early this is being used for hackers people that get a hold of your phones they download it into your phone you don't know it then they put it in their phone then they have access to your pictures they can download them into their phone and do what they want with your pictures don't get this app it's a scam
DONT. DO. IT. 1/5
By Pleased user!
If you just bought a camera, and it tells you to download this app, let me save you the trouble. When you inevitably call Canon To get help, they’re gonna tell you to download another app anyway (Canon Camera Connect), which is much easier.
Canon, out this app out of its misery!
Stuck in a perpetual loop of register/login 1/5
By Witty Maven
I can’t even get into the app to use it! But from reading the other reviews (which some are over 2 years old) it sounds hellish; how can this be this terrible for this long without any acknowledgement or updates from Canon?They need to bring back the old app and address these issues asap!
Wouldn’t recommend 1/5
Spent time getting this set up and got to the verification by email and I received an email in Chinese! Can’t find any way to change it or update it and now have no idea how to get my pictures where I need them. Very disappointed in this service!
Handy but Rather Rudimentary 4/5
I must say this app is rather handy. It works quite well to upload from my camera (Powershot SX740hs) as fast as a camera can be expected to upload through Wi-Fi.
However the thing that is aggravating, is that the app and the website are quite simple in design, with few options, and rather hard to move and maneuver photos from one place to another or change the location of which cloud storage folder you want them in. You can’t even use simple keyboard controls like shift + select! When trying to work with large amounts of photos, this is EXTREMELY
It’s understandable that they won’t let you upload infinite amount of photos and videos forever, but I wish they would give you a little more long-term storage than 10 GB worth.
All in all it’s pretty nice, and I would recommend it to compatible canon users.
Waste of time 1/5
It took forever to set up. Then once I got it set up, it ran continuously in the background. It was draining my battery life. Even after I uninstalled it, it took 24 hours to stop running.
Not for me 1/5
I used the original app to cull through my photos after I come back from shooting. I downloaded the app but it required me to connect the camera to my computer for canon utility and create a new account. Just want a cull app. I deleted it and may have to find an alternative.
Add iCloud Drive support! 3/5
Please add iCloud Drive support!
It actually does nothing. Loss of time. Should have been paid to download…
There is an app that works. It already does this and a whole lot more. It just recently started to work well. Has been out for years.
So it might take some time.
Won’t let you connect to Wi-Fi with camera have to go through PC 1/5
Won’t let you connect to Wi-Fi with camera have to go through PC.
This makes this Camera and and software worthless. Can’t do a dam thing on the fly or out in the field. To me no allowing you to connect to Wi-Fi to view or send pictures is makes this camera almost worthless and they make you buy a special cable. It’s like there trying to keep from sharing your pictures. This what you should expect form a big greedy corporation that just wants to steal from its customers. No customer and service no help. No number to call. Not even a chat bot that can help.
Perfect once you set it up (use online instructions instead of instructions on app) 5/5
I couldn’t figure out how to setup the app and make my camera upload at first but I looked online and once it was setup it’s worked flawlessly. It’s pretty awesome
can’t even log in 1/5
says i need a pc and i don’t have one.
Deserves 0 Stars 1/5
Have spent an hour trying to sign in and this app takes me in circles. I tried registering a new account with a new email and the app is still taking me in circles. Useless!
Needs OneDrive and OneDrive for Business 1/5
For businesses that use Office365, it would be good to have OneDrive as the cloud option. The service seems too tied to the hip to Google.
Absolute crap. 1/5
Never works. Never connects. Worthless app.
Bring back the old app 1/5
After finally getting settled with the old canonconnect app, now HAVING to download this one only for it NOT work is highly frustrating. After I created an ID (which I didn’t even know I needed) it won’t even let me for longer than 10 seconds because it kicks me out? I don’t have an HDMI cord available and so I cannot connect my computer to my camera. So literally I won’t even be able to transfer/download any of my photos. Very frustrating!
Does not work 1/5
App is frustrating. Will not fonnect to camera except for brief seconds then requires relogin. Thats when it works mostly it does not.
No bueno 1/5
Not even working or connecting, just another fail app that’s not ready to publish
By SO DFHY
I really thought this app was gonna work for my Canon but it doesn’t do not get this add it’s trash when I’m trying to Connect it to my Canon it kicks me out and I have to sign in again so do not get this app!
Why Not Videos? 3/5
Why can we only transfer photos? And why can we not choose which specific photos to upload? Not too well imo.
This app would not connect to my camera, wouldn’t recognize my ID…too much trouble! Some things don’t need fixing, Canon!
I mean… it’s okay 2/5
I can view my pictures, sure. It’s inconvenient that once you open a file it doesn’t allow you to scroll, you have to keep clicking off the picture to view something else. Wish they would fix that.
Can you add support for OneDrive as a service to store photos? 3/5
I love the idea of this app but I use OneDrive to host and store all my photos. Could you add OneDrive support ? That would be great!
Help me please 1/5
By t JJ hgf CNN ST
I can’t register my camera to the app. I don’t see my camera option under the listing what do I do?
My camera came with a QR code to download this app, but my camera isn’t listed when I try to set it up.
Can’t log in 1/5
It will not let me log in. I upgraded to a wifi camera for the wifi capabilities and can’t even use them…
Just bought a camera app doesnt work 1/5
Wont even let me sign in or when it did work it froze my phone for 10 minutes! Please update canon! Id like to use the app please!
Horrible… can’t even sign in 1/5
The log in process is laborious at best. It seems there is a NEED for a computer to use this app. Why? If I wanted to use this on a computer, I’d have downloaded it to a computer.
Without connecting to a pc, it seems to impossible to create an account.
Get concept, horrible functionality 1/5
The concept of this app is amazing, but as far as it goes it’s just a concept. The reason for the one star review is because the app won’t even connect with the camera, the only thing that the app is meant for and it doesn’t do what it’s meant to do. Anyways yeah one star
Horrible app 1/5
Do not waste time to download and work wit( that app: wasted time ....
Can't find my camera model 2/5
I signed in and looking for the Canon EOS 2000D but I can't find it. I would appreciate it if you can add all the models from canon.
When the app makes you regret using the camera you know it has failed 1/5
By Netflix bugs!!!
In retrospect I wish I had just pulled out my iPhone and taking pictures and videos, but I wanted to use my canon EOS are five for the best pictures and video quality and yet now I cannot even Upload or download them properly. This is by far the worst app I have used in the last 10 years. You can also tell by the lack of updates of this app how Canon really doesn’t care about its users.
Doesn’t even use my current canon ID 2/5
Looks like a mediocre app. I can’t even use my existing canon ID to log in. It seems to want to create a whole new ID and it thinks my address is already in use. That’s correct since I am already logged into my canon account on their website. Usually you migrate users over rather than start a whole new thing.
I have managed to make a new account that is sort of connected to my old account. It only knows one of my cameras. There is no connection to any of my other registered products of theirs. Seems like an easy and smart thing to do for the developers so I feel like it is not just a skinned product of someone else.
Duplicate photos 1/5
This app doesn’t allow you to choose the photos you want to upload so each time it will upload all your photos resulting in duplicate photos. Waste of time, energy, space and battery. Not happy with this at all!
By ABC DEFGGFEDCBA
What a horrible time trying to set this up and a waste of time.
Not user friendly 1/5
Counterintuitive and not user friendly at all. After fiddling with this app and my camera, my iPad, and my iPhone for a while, I gave up and simply pulled the flash card out of the camera, plugged it into my USB reader device, and got the photos onto my computer that way. Much faster although it shouldn’t have to be this way.
Bring back the old app, Canon! 1/5
By Whitley Jade
This is a nightmare! Why on earth would you not allow us to continue to choose specifically which photos we can transfer over? 1200 photos on my camera, only need about 100- no computer access at the moment- so sure, let me sit here for 8 hours while I wait for all 1200 to load! What an absolutely idiotic creation. I am SO disappointed and now having to look into other camera brands because this is such a colossal waste of time. Also delighted to find out that in wasting hours of my life I’ll never get back, I find out that they have a whopping 30 days before they get wiped off?! You want me to waste my time loading hundreds to even thousands of photos I don’t necessarily need, and then once I FINALLY get them up, they have an expiration date, so I get to do it all over again?!?! I’m sorry to whine to other users who are reading this, but I am FURIOUS about this change and I’m sure you all are, too. Get it together, Canon and actually LISTEN to your customers!
EOS 6D. 1/5
Would not except camera, auto or manual at all. But pull pictures from my gallery instead without permission. WiFi connection complete failure, camera working very good as well WiFi. App a waste.
By mdr dayton
It is too bad there is not a number lower than one, canon deserves it. I cannot get their app on my iPad and I cannot get it on my desktop computer which runs on Windows. Google says they do not have the app. When I can get the photos transferred to another storage area or downloaded to my own hard drive I will never ever use canon again. Best advice, stay away from this app
Horrible UX, horrible UI, very slow, very unintuitive 1/5
Canon, get your act together! This app shouldn’t be allowed on the App Store! Yes, it’s THAT BAD.
Not working 1/5
I bought this camera so I could transfer photos over WiFi. The old app was fine. Now the app won’t find my camera for computer or iPhone. Now it’s useless
Why is this so hard? 1/5
I wanted to send my colleagues a 1 minute take from a project.
First, I had to upload ALL images and videos on my camera because I’m not allowed to select which images I want upload. This took hours.
Then I had to DOWNLOAD every single take because video playback isn’t supported in the app nor on the website and I couldn’t tell which was the take I wanted without rewatching the clips on the camera and trying to match the file names. What a joke.
Bring back the old app 1/5
Why change something that isn’t broken. BRING BACK THE OLD APP.
💔😡terrible! What is this? You kidding me. Please work on this it’s horrible!🤨 1/5
terrible! What is this? You kidding me. Please work on this it’s horrible!🤨
Does a specific job. 4/5
This app definitely has room to improve however this app is meant to be a way to upload photos to a cloud where they can be accessed from anywhere. This app is NOT just to transfer photos from a camera to phone. If you are trying to just get the photos to your phone use camera connect.
So first, I like that it transfers directly to google drive. That’s where I put my photos anyways. But I have ZERO CONTROL over which photos ... I switched this on halfway through an upload and it only moved the photos from then on. I want to initiate a re-transfer but you have no controls over this. The resolution is cut in half, and you have no control over changing this. The photos all dump to one giant folder on Drive and, you guessed it, you have no control over this. The old app worked fine. I’m so upset with this new one.