It won’t let me use the app without going premium! 1/5
I’ve used this app for years and I had to redownload due to getting a new phone. After I downloaded it says get started then instantly goes to a premium add and it shows no exit button to just use the free filters. It won’t let me do anything after the add. Please fix this problem!
It’s a scam. I cannot unsubscribe and I never even signed up for premium. They charge me every single month and then you cannot contact them to get it to stop.
What happened 1/5
I’ve been a premium subscriber forever and it now will not let me use the premium features. I ended my subscription and re-subscribed multiple times, tried deleting and re-installing the app and nothing. Obviously something the developers did messed this app up, or they are just wanting to take people’s subscription money and not even offer them anything.
Not Happy 1/5
I have had this app for several years and have had the premium subscription for a while. I went to go use my app and it says I’m still subscribed but that I have to “try the free trial.” I cannot use the filters even though I have the premium version. And I am now getting charged for every time I’ve canceled and retried the premium. I have restarted the app and lost all my pictures and it still won’t load.
I’m upset that it keeps kicking me out. As soon as i open the app it takes me right out and I can’t even edit at least a picture without it glitching.
Poor app update! 1/5
This app was great till they updated it. Now, I lost my subscription that I had paid for till December and I deleted and reloaded the app to try to resolve the problem and ended up losing all my photos as well! 😱
I’m a long time user of this app and I really like it. I also purchase the premium subscription and now all of a sudden the premium features aren’t working even though my subscription is up to date. Basically got my money stolen. Beware when getting this app and getting premium.
Keeps shutting down 1/5
By myranda hayward
App keeps shutting down in the middle of editing. Also recently telling me that I can’t use premium filters because I’m not premium when I 100% am. Even re-downloaded it. Didn’t help.
I have been a subscriber to this app for years. I love the edits and have had no complaints until today. I tried to use my filters and it keeps telling me to sign up for a free trial as if I am not a premium member. I can no longer use any edits because it keeps telling me I am not premium when I am. I didn’t know what else to do besides canceling my subscription and deleting the app because it was charging me for premium and not allowing me to use the filters.
New update 1/5
By unhappy user 305
I have been using this app to track my pregnancy photos using a specific font and now with this new upstate that font is gone and my pictures will look different. Very disappointed.
They app keeps closing on my while I’m trying to edit my photos. It’s making it a really difficult process to edit.
By z-master x
This is good bro
POP UPS TAKE YOUR $ 1/5
By Jerica Garcia
Didn’t want to pay for anything and accidentally did due to a pop up when trying to hit ‘save’ for a photo. I ended up paying for the app, which charges weekly and they don’t make it easy to get your money back. Don’t get this app
I pay every month and is asking me to pay again. 1/5
By Kesler Tran
Something's up here. Fix it.
By lael papa
Glitchy service even with premium 2/5
A great editing app if it didn’t shut down in the middle of your edits this happens 60% of the time. Even when you pay for premium and click on restore purchases just so the app is aware you have premium it still is glitchy. Whatever you do don’t use this app for a large project requiring much because it will likely shut down on you.
If I could give zero stars I would 1/5
Charged me for months and months of this crap after I deleted the app...I don’t even have access to the account and I’m still being charged would have never known about the money coming out of my account if apple hadn’t emailed me about it
Also this is not remotely worth 4.99 a month don’t waste your money
Can’t even use without paying for subscription
It won’t let me past the premium screen
Very good app 5/5
Just recently purchased the monthly subscription for premium and I’m impressed with the tools you can use to edit photos and the amazing filters I will definitely keep using this app for my pictures I take
Cost not free 1/5
This is NOT a free app. It cost and there’s no other option to choose the free app. Stop advertising it as being free because it is NOT
I GOT SCAMMED 1/5
I downloaded the the full version to see the 3 day full trial and they charged my card! HIGHLY MAD
App Crashes Often :( 2/5
i really do like this app, but 4/5 times i use it, i am frustrated because it crashes so often when you try to save your edited photo to your camera roll. download it and try it, but do know, it crashes A LOT.
Easy cancellation is a lie. 2/5
I accidentally clicked a button to become a premium member & now I can’t figure out how to not be a premium member. I just want this app off of my phone & to not be paying for it.
It is impossible to cancel a subscription on this app. It is useful, but cannot cancel when finished.
The app keeps closing 1/5
The app keeps closing. It’s pretty annoying. It’s a great app but I rather use something that can stay on for more than 5 minutes
Good app but tricky watch out 1/5
By marry rua
Very good app but made me purchase by mistake a premium membership when u save your pictures be aware and don’t keep ur finger on the button cause they will charge you
The app isn’t letting my access membership benefits but i’m subscribed to the membership. i’ve tried restarting the app. restarting my phone. nothing.
Charged me even though I cancelled subscription before the time instructed
By AmoR17! ;(
I download the app and tried the free trial and cancelled it on time but they still charged me. I am very angry that it charged even though I cancelled it.
So many bugs 2/5
It somehow exits the app in the middle of editing which is super irritating.
By Teresa san
I like this app but I don’t even upgrade to premium and it has charged me for premium. Realized it was in my subscriptions so I canceled it and it said canceled then the next month it upgraded to premium on its own, so I canceled it again . Says canceled. Hope it doesn’t renew again.
Unable to open app. App not letting me go inside. 1/5
Ive had the instasize app for years but recently it wouldn't let me go into the app. I deleted it and downloaded it again and still the same. Is anyone else having this problem? What can I do to fix it? All my pics are saved inside and it doesn't let me go into the app.
Will not work unless I pay for premium 1/5
This app used to work for me and I didn’t mind the limited filters and other tools that were free but now I can’t even use it unless I pay for premium. I can’t close out of the page that pops up for premium so there’s no way to access the app anymore. It’s quite sad actually.
ZOEY Ruiz 5/5
By zoey 1229
Premium Only 1/5
I downloaded the app because I heard there was a free version. Unfortunately, there is no way to navigate out of the screen that asks you to pay for the premium version. I tried tapping the corners of the screen for a hidden “x” button, but tapping anywhere bring up the payment prompt. I’m disappointed with the advertising and the deceptive screen to pay.
Doesn’t work, crashes every time! 1/5
This app simply does NOT work. Every time it crashes before I can complete retouch a photo.
So why would I ever pay for it?! Let alone use it as a free app.
Make it not crash and allow me to edit a photo! ...I mean, I assume that is what the app is for.
Defective. No stars if I could rate it that way. Hope the developer sees this to improve, if possible
CRASHES WHILE EDITING 1/5
right in the middle of editing a picture this version will just crash and take you right back to the welcome page. Horrible!!
Longtime user - now I hate it! 1/5
I’ve used this app for a LONG time. There’s some kind of bug that makes the app crash mid-edit EVERY time I try to work on a picture. It’s irretrievable and I lose my work every single time. I used to love this app but now it’s nothing but ads to purchase things on the app and nothing but crashes. So over it.
App crashes 2/5
By asia bennett
At first I loved the app but now I can’t get through editing one picture without the app crashing.
Tries to Force You Into Premium 1/5
By Dylans wife
This app used to be cool. I deleted it at a time and re-downloaded, but now the app won’t let me in basically. They try to force you into using premium. There’s no way to get beyond the free trial screen fir premium. I’ve done the trial before and never renewed, as I didn’t need it. Now I can’t use the app at all, unless I click and pay for premium, which I am not. Super lame. Don’t download.
Developer responds and says you can use the free version but you cannot, so do not download the app. There is no longer a free version to this app. No matter what, they will make you pay.
The biggest rip off 2/5
By the biggest ripppp offff
This app is not letting me skip the freaking part that u have to pay money adds always come up and it’s a annoying FIX THIS PROBABLY 🙄
Was once a good app 1/5
I have been using this app for years and loved it, but after this recent update every time you try to save a photo it prompts you to purchase the premium version. At times you are unable to close out and have to restart the app and lose any progress you had with a photo. Incredibly frustrating and will sadly be looking for a different resizing app.
Before I don’t needed to pay for subscription now it’s necessary to pay I don’t k ow why but for me it’s not free.
For be honest I have been using Instasize for long time ago long time never happens the same it’s not free nothing nothing so I need to say good bye to another wonderful app saludos
Greedy app developer 1/5
l installed instasize a very long time ago
because l could make a full photo size collage and edit some pics. So I
deleted the app for some time. o found it with subscription plan not even a cancel to use a limited tools like other apps
Unwanted Premium 2/5
By Maddy Rodotz
Was editing a photo and went to exit the app and accidentally bought premium because it conveniently pops up when you go to exit the app. This is unfair and I just want my money back bc I don’t want the subscription.
By never use ever again
Although there where very cool filters and such I could not save the pictures to my camera roll and it just kept kicking me off the app!But otherwise it was fine.
What is this App Support?! 1/5
I’m having a serious problem with my Instasize, and I’ve been paying for it for a good amount of time. For the past months, the app keeps closing completely without notice and without saving any of the work I’ve done. It’s terrible. I’m tryint to get support, and when going to App Support via this window, it takes you to a website of a PROMO of their new Instastorie feature. Whattttt?!?!? I can’t even find Support in the Support website. Guys, marketing wise, it’s a terrible idea for your Support link to not have a clear visual option for support and just new promos of a feature. People are trying to fix things!