Love ipsy bags♡ 5/5
Ipsy has great packaging, shipping, security, products and lots more that get me pumped for each month!!! Thx so much ipsy
~Love, your customer♡
App and Subscription Service Terrible 1/5
Both the app and the subscription service are terrible. The app won’t even load. It just sits there with the heart and won’t load anything. As for the service, you’re supposed to be able to choose the colors and kinds of products you want, but they send me colors I’ve specifically said I didn’t want in every single bag. I keep forgetting to cancel it, which is why I keep getting them, but I’m going to cancel right now. I feel like they just throw random make up in each bag.
LOVE, LOVE, LOVE 5/5
Love the app, love the products! Can't complain about anything!
Absolutely love getting my ipsy every month. Well worth the $10! ❤️
Love the company, hate the app 3/5
I’ve been getting glam bags for almost a year and it’s the best makeup investment I’ve made. I love trying all these different products and being able to give detailed feedback. HOWEVER, the app and website both need serious work. My issues: 1) the app stops my music every time I open it 2) this month, it simply crashes every single time I have tried saving the phone wallpapers that they posted in one of the monthly articles 3) the “back” arrow in the top left is basically not functioning and gives me a blank screen or crashes the app if I use it 4) the beauty quiz needs better questions, for example, it doesn’t ask if you want only vegan/cruelty free products or if you have combination skin, and most of the time it looks like whoever puts the bags together doesn’t look very closely at the quiz 5) they update the app so infrequently that these basic issues have been present for months 6) there is nowhere on the app OR website to submit feedback like this so this review is the only place for me to let ipsy know what’s wrong!
Great Way to Try New Things - Not so Great App 3/5
Ipsy is nice if you’re into receiving samples of makeup and beauty products that you’ll probably use once (or never) and growing a huge collection of masks and tiny mascara bottles. I probably receive an average of 1-2 items I actually enjoy each month, which for the price is not a bad deal.
The app, on the other hand, is irritating. It is the only app on my phone that is not smart enough to not stop playing my music when I open it - and it doesn’t even produce sound. Also I frequently have to close and reopen the app multiple times while reviewing my monthly bag or checking tracking status, because for some reason no matter what I’m looking at, it defaults back to my bag from October 2017.
I recommend using the website to navigate Ipsy, but the product itself is worthwhile.
The little samples are amazing and right for me. The quality is super! I love getting my bag each month!
Best beauty subscription 5/5
I've had subscriptions to birchbox, allure, and sephora, but this is my favorite one. I've gotten full size mascara that retails for $25 at sephora. It's a great way to try new things. Even if you don't like everything in your bag, it's still worth the $10.
Awesome app 5/5
Doesn’t work 1/5
I don’t know what happened to the app but it doesn’t work anymore. I’ve even deleted it and reinstalled it just has the loading heart and it doesn’t do a thing.
By Pis squad
Love the products, love the selections, it's fast, affordable and like a mini surprise every month.
A must have! 5/5
I honestly look forward to my Ipsy every month. I recommend it to all my friends. Everyone I know that has it, loves it as much as I do. I’ve been introduced to many brands and products i never about. Some became my favorite staples. Some saved me the money of buying something I wouldn’t have wanted, although; nothing has been bad. Lol. It’s very exciting to get 5 new things each month, plus with the cute bags. Which I use for organizing and travel. I’ve even let my kids have a couple. You get to review products and tailor your subscription to you. Seriously for $10 you get about $50 worth. I’ve reviewed brands like True Botanicals, The Balm, Dr. Brandt, Pacifica, IT Cosmetics, SmashBox, Touch in Seoul, Hey Honey, Kokie, NYX, Saraphine, and Naked, and so many more.
Ipsy love 5/5
My favorite app❤️🎀😍
I enjoy getting my ipsy surprises. Makeup I would need to buy anyways. Love trying new stuff and have not got anything I don't like yet
They won't cancel my subscription!! 2/5
I have cancelled my subscription over and over and I'm still getting the ipsy bag!!! They are charging me without permission! I loved getting the bag every month and I did it for a year but I'm done now and I want out!! I can't even log back into my account for customer service. Also, I have them in my email contacts and when I wanted to cancel they sent the link to my junk mail so I couldn't find it. Don't get ipsy unless you want to be strapped for life!
STAY AWAY. 1/5
I’ve faced MANY issues with Ipsy. From items sending to the WRONG address, NOT receiving some items, and NOW, I GOT CHARGED $80 FOR F***ING MAKEUP BRUSHES THAT THE APP AUTHORIZED. that’s right. the APP literally froze and AUTHORIZED ITS OWN PURCHASE. BET YET, they won’t refund me. I have to wait 2-3 WEEKS and I’ll have my money back. Good to know. Guess I’ll just lose my job with the LAST bit of money I had to my name.
Hit it then quit it 2/5
Poor customer service. Worse follow-up. Only cares about attaining new customers. It was great at first. Over time samples have gotten smaller; arriving not properly packaged, worse unsealed or leaked out. SAME EXACT toiletry bag ( albeit cute bags 80% of the time) but EXACTLY THE SAME Size??? I almost never ever normally get the sneak pick stuff. Cute as models are everyday makeup tricks are a not and that's only a percentage of your demographics.
For a person of color, foundation and concealer are 99% of time absolutely the 1000% wrong shade. Nail polish shade are a miss 70% of the time and almost identical shade repeated more than 3 times.
Great news good products but other than HOPING IT WILL GO BACK TO AS WHEN FIRST received about to cancel my subscription just as I am nearing the 24 month mark. Cosmetic brushes, eyeliners seem to be the constant sure to gets. Shame its nearly 2 years!!!!
Honestly hit and quit it. Try it out for the summer or Halloween and Christmas then quit.
App concern. 3/5
I love Ipsy with my all heart but my app will never load after the last update :( I’m looking forward to seeing my products but I can’t view anything for it won’t ever load :(
Love it 5/5
I love Ipsy all of the products are perfectly customized to what you and when you review products you can say what you like and don’t like about it and target really listen to what you are saying and my bag is always improved to make it more how I want it when I change a preference
It's great 5/5
Wished it wasn’t just Facebook or Twitter 4/5
By Color Enthusiast CME
I absolutely love IPSY, as it is helping get into makeup, but I wish I could use other social media accounts to review products and do other things. Pinterest, Instagram, and even Snapchat would be better than Facebook or Twitter. I don’t have Twitter or a Facebook and since I’m borrowing someone else’s Facebook, it really isn’t a convenience. I really love IPSY, I really do but I wish it was open to other social media accounts.
I love ipsy but I’m really disappointed that they haven’t made it easier to shop or look back at past glam bags. I would also really love the option to re-review items.
Take away the “do you like the brand” question 3/5
It’s so stupid to ask if I like the brand when I’ve only tried one product. If I hate the product does that mean I should assume all their other products are bad and vice versa?
Can't live w/o 5/5
I love everything about this app . EVERYTHING . I would highly recommend to any makeup lover .
By Krack attack
Love the whole concept of ipsy, just wish I could customize it a bit by being able to pick one item for myself
Great makeup collections and lots of fun
I'm obsessed, I feel like everyone should have an ipsy subsription. The app gives you tips on how to use each product as well as reviews and ratings from other "Ipsters", not to mention you can customize the type of makeup you're interested in, so it's hard to get something you don't like! Lots of well known brands, as well as good quality indie brands
100% recommend 5/5
I am so happy I joined. If you haven’t already what are you waiting for it’s inexpensive and you get to try the samples and so far I have not been disappointed. I love everything about IPSY :)
Ipsy is amazing! 5/5
Love love love! Been 6 months so only $60 and I have soooo much product
Love the company ... love the app 5/5
This app does a lot more than most out there. Accessing your account, reviewing your monthly items, reading articles. It has what you need to to review and find more info out about products plus the daily and weekly specials - love it
Missing back buttons 4/5
Love this app and how I can review my glam bag plus do all my shopping. The only thing that seems to have gone away are the back buttons. I am finding that I need to start all over rather than being able to go back one page.
I have subscribed since December, I had a mix up with my address but they sent me my missing Ipsy , great service and I love all the little makeups I get . Fit to match me spot on . I recommend completely.
Unable to download latest update 2/5
Ipsy is great, not being able to download the newest update is bad. I deleted the app thinking I would just download the most recent version but that doesn’t even work!!!
A great way to find new products 5/5
By Mary Eady
This is an affordable treat and I always end up with more things I really like than I could get for $10 at the store. It's a fun little surprise every month and I'm happy with the quality and quantity of items I get for the price.
Awesome service for skincare or make-up lovers 5/5
Never use DHL 3/5
By Fix it Jesus
I HATE this delivery service with a passion. My ipsy bag has been “en route” to my place of destination since Feb 10th. “En Route” from Ft Worth to Athens for 10 days....this is just ridiculous. Please never use their services again. This isn’t the first time I’ve received late packages from DHL. Hell, I’ll pay for first class shipping if it means I get my bag.
I love Ipsy! But the app...😩 3/5
By Kayyyluhhh annette
The app is soooo slow! Takes forever to load when you first open it. When I hit the back button in app.. instead of taking me to the home page for this(February) month.. it’s goes back to the October home page! I scroll down and it shows all my October products! It’s February!!!! What is going on???
I love Ipsy! 5/5
By Frogs rule
I just started getting my Ipsy bags. I absolutely love it. It’s a great way to try new beauty products that I would be too afraid to buy not knowing if it would work for me. So far I love every product they have sent me and will buy some of the new things I’ve tried.
I get the best products each month from ipsy! Thank you ipsy for being the best!
This is a GREAT purchase that come with amazing products! The app already seems to know exactly what would fit best for you, it's amazing The only thing I'd say though is that I when ipsy picks out the profits for you personalized glam bags I wish you were aloud to maybe undo a product and have the app regenerate a new one to see if you'd like this product instead. But over all the products a typically a perfect fit and the pricing is great! And every month you get a new amazing and cute makeup bag!
Love it! 5/5
By Mingle user 26262
Definitely worth $10 a month!
I absolutely love ipsy. I always get excited to see that pretty pink package. I highly recommend ipsy to anyone who'll listen. Can't beat it for $10./month.
Great way to love makeup 5/5
So I love makeup, but I get stuck on certain brands and never try other things. The Ipsy bags are a fantastic way for me to try five new brands of cosmetics, brushes, and hair care each month without having to buy an expensive and large version of the product. I have found some new brands that I absolutely adore and tried some new products on my wild, curly hair that I actually like better than the normal products I use. Ipsy is awesome, and if you continue to review your products on their app, you can continue to have them tailored to your interests. I couldn't imagine how there could be enough products out there to do five different items per month indefinitely, but I am being proven wrong. After six months on Ipsy, I still get excited about my bag because I know I get to try something new. Not everything is going to be to my taste, but that's what the ratings are for! Give Ipsy a go if you love to try new products. You won't be sorry!
I'm in love with my ipsy bags 5/5
Every month I get excited when I receive my ipsy package... Not only you get a cute bag you also get some wonderful products that you can purchase only if you like. I'm satisfied with my ipsy bags
Easy to use and fun! 5/5
I love learning about new makeup techniques on the app and also reviewing my products.
Outstanding customer service! 5/5
My 10 year old daughter and I look forward to our Ipsy Glam Bag every month. When I realized that we never received our February bag, I quickly checked the tracking which stated it had been delivered to our mailbox, but we never got it. I reached out to customer service and they were extremely professional and they’re sending us out a replacement bag. We love Ipsy and Phoebe was very pleasant and helpful. I highly recommend Ipsy! 😊
A great deal 5/5
By Gold rushed
I get 5 things I want everymonth for only $10. You save so much money and get full sized products a lot of the time
I love my ipsy bag! Worth the money!!
Good app 5/5
Ive never had issues with this app, runs smooth. It has all i need, product reviews, tracking of my boxes, its great!
By Yorikie Tide
Love my app !!! Keeps me updated on when my bag will arrive and easy to navigate.