Roomba is simply unresponsive to the app 1/5
The app used to be great, I’m not sure if it was the most recent update or what, but now it simply cannot control the Roomba.
Robot is great the app needs work 2/5
I love the robot. The app needs quite a bit of work. When looking at my cleaning history it gives the options to update the smart map. However, if the app feels like the map is out of date it will not let you update the existing map. I don’t care what the app/robot think. That is the map I’d like to use so please allow the option to update a map if I so choose. As for the smart map features, there needs to be an option to draw in/delete actual portions of the home that the robot won’t acknowledge. Example: my map shows a walkway from my dining room to the bathroom that does not exist. No amount of training runs will fix this. Also, training runs should still be an option once a map reaches “100%.”
Tl;dr: the app needs lots of new features to give complete control. The robot’s actual ability to clean is very good.
Brilliant app, turkish missing 4/5
Thanks for creating this great app. Few suggestions: most important, can we get Turkish language added please? It is a big market for irobot products. ALso when you open the app it takes a while to connect to the robot, I think that can be improved a bit. Thanks!
Room Dividers for i7 1/5
The room dividers feature in smart maps continue to crash the app. It’s been on going for a while. Since I bought the robot I have not been able to configure the app properly to clean my house.
Clumsy, single task, app interface 2/5
By Vahid Tyau
This app and the s9+ vacuum I view as a package. So my review is off both the app and vaccine as a single product — I cannot distinguish which is at fault. The entire product should still be in a closed beta.
* The s9+ gets stuck almost every job — and usually it’s under a bed for no apparent reason (citing to close the lid, it got stuck, it needs to charge, all kinds of different errors it drives me nuts). And under the bed it’s difficult to retrieve!
* The app constantly errors out when trying to send feedback citing to check internet connection or try again. I know there is no general problem in these cases (in particular recently working from home 100%): I am connected to remote systems via ssh or VNC, on VPN often, and never have they dropped when these “check connection” messages pop.
* Terminating a job is an excruciatingly painful experience. The app is unresponsive while the job is terminating, which takes an unexpectedly long time (minutes!). Once it finally does terminate, the only option you have on the app is to start a new cleaning job. Where is the option to return to the home base? I’ve got to physically go to it and hit the home button on the unit or move it there myself.
* The inability to tell the app/robot to explore a new area is maddening. You have to delete the Smart Map and start all over again with a training processs that can take many hours. (And hopefully they new training finds the area you wanted it to find). Then you have to customize your map again to add room labels and dividers, setup a new schedule (b/c schedules get deleted when you delete a map).
So long as there are no error/interruption events, everything is fine. Thus the two star rating.
New Update is Awful 1/5
Ever since I updated the app my roomba isn’t working. It won’t do multiple rooms at one time, sometimes it won’t even leave its dock, and it’s not showing smart mapping or area cleaned.
Simple update/fix? 3/5
The cleaning map for each incident is now blank. Shows only: “map unavailable “. Any other features not working? Otherwise a very good app. Can upgrade the review later if resolved.
App started to freak out. 1/5
Updated my IPhone last night then wake up to an app that is continuously connecting and disconnecting from the cloud and server. Can not operate i9 or M6 via the app. The cloud signal, history, and smart maps are flashing continuously.
IOS 13.5 broke this app 1/5
Beware IOS 13.5 does not let the roombas connect to cloud through app anymore.. PLEASE FIX! no smart maps makes roombas useless...seems can’t get serial number from server anymore... PLEASE FIX!
Landscape mode for iPad 2/5
By Just John_5
Lost robot 1/5
Lately I’ve had many mapping problems with the robot not finding a room. Or claiming there’s an obstruction. What is going on ??
Bravajet M6 1/5
Attention users, do not purchase this product when you have thresholds that are bigger than 3mm. My bravajet m6 can not pass to any rooms, resulting me to manually pick the unit up to move it to another room to clean. Please developers fix this threshold problem. Fix it by allowing it to drive backwards over the threshold and continue cleaning the room.
The Little Roomba that Couldn’t 1/5
By Harry Longabaugh
Seriously? I have had 5 Roombas and 3 Braavas over the past five years. Having the Roomba including and especially the most recent S model is like having a 15 year old child. Once every three weeks the Roomba gets it right and hits a home run. The other times not even close. When the Roomba has a bad day, everyone in the house has a bad day playing Marco Polo to locate it. And 99% of this is because of the app upgrades since early April.
I am now on day five of trying to map my house for a third time since all the previous good maps were compromised with the early April app upgrade. Apparently I have two 600’ hallways off my home and four extra rooms that only the Roomba can find as they were mapped. My Roomba map looks like A Clue board game with secret passageways through interior and exterior walls that I am still looking for.
The recent app upgrades are absolutely worthless making a $1,400 robot vacuum absolutely worthless, though it apparently does a great job vacuuming the two 1/8th of a mile hallways.
I guess until Roomba gets their app together, I’ll go use my old school $600 Dyson which I hate, to vacuum my extra rooms, secret passageways and massive hallways when I find them.
Professor Plum in the Conservatory (which I haven’t found yet) with the lead pipe killed the Roomba.
Easy cleaning 4/5
I really enjoy having a roomba, I don’t have to ask my husband to haul around a vacuum anymore, and my house gets cleaned much more often now. Sometimes my house gets vacuumed too much though, my toddler finds great joy in turning on the vacuum constantly so we have to hide it in the pantry. 4 stars, because I want to have a way to prevent my toddler from turning on the roomba.
Privacy violations 1/5
Why does the app I need the location activated to set up the WiFi?
No communication 1/5
Every since I updated the app the vacuum won’t empty. It’s says base station will cannot communicate. I can empty manually with the app.
App works great - I have a requested addition 5/5
I am happy with the iRobot and the app associated with it. I have it set up, and all runs the way it should.
A requested addition to the app: A way to have to notifications alert in 2 ways, and the 2 ways have their own notifications. I shouldn’t have to read every notification, every time. The “important” ones should be deliverable in a different fashion, to make them stand out.
Examples: 1- A notification stating a job has completed successfully (Setting / option)delivered quietly, and temporary banner.
2- A notification stating the the bin is full (Setting /option) delivered with sound, & persistent banner.
Just a thought.
Thank you for a great product & app.
Erase my maps 1/5
This stupid app just erase all my maps now i have to do all the training run again
Bras a jet M4 4/5
I love this mop but the map training doesn’t work well and you really need a “return to dock” function on the app! I have a shark in vacuum and it’s app is amazing. I didn’t buy a shark mop only because they don’t have one yet. You can totally control that vacuum by the app. Please update
Well... the app works 5/5
5 stars because the app works fine. Firmware even updated once. Serves its purpose. Which is far better than most apps.
But the roomba itself. So silly. It’s best skill is getting lost in our bathroom, it can’t find its way out. Battery eventually dies and we haul it back to its charging station. Interesting product not quite ready for prime time.
“Smart” map crashes 1/5
Without the ability to set up maps, this app is useless. If it keeps crashing, I can’t use it. Please consider another update, and soon.
App Will Not Connect To Wi-Fi 1/5
App seems intuitive but will not connect to home WiFi. Zero phone support. Disappointing.
Needs update 4/5
The software hasn’t had an update in over a year. The completed jobs all show cancelled instead of deleted. Software BUG!
Terrible app for such an expensive device. 2/5
Why can’t I schedule multiple run times in the day. I’d like to know what the camera sees, the app has next to no features, you can’t manually control the roomba in the app, and much more. I just expected so much more from such an expensive product.
Not as automated as it should be 1/5
It’s great I can schedule the robot to clean, however I have to manually return it to home base because it isn’t smart enough to know when to return and the app doesn’t let you indicate a return time.
Update didn’t work. Try again
The Worst Purchase of my Life! 1/5
The i7 is possibly the worst purchase I have ever made. About a month of cleaning f the house, it still doesn’t know our floor plan and constantly gets lost trying to find the Home Base. I don’t understand the hype about these! It’s the dumbest thing I’ve ever seen! Absolute disappointment.
Connecting confliction 1/5
I just got the roomba 675 today. Followed all the steps to connect the roomba to the app and WiFi. The roomba itself tells me it’s connected but the app keeps getting stuck on the screen saying connecting to WiFi. This makes no sense when the roomba robot itself said it was connected to WiFi. So disappointed and upset.
I am super impressed 5/5
Have had my Roomba I7 with automatic empty feature for a month. There is a bit of a learning curve with Smart Maps but worth the time to do and redo until nearly perfect. I couldn’t be more happy or impressed with this marvelous little wonder! Software updates have been outstanding and customer support easy to reach and very knowledgeable. I am using the vac in a two level home and not having to move the base station at all. The dog is also very entertained by it as am I. Thanks for the great product.
IRobot App Crashing Selecting i7 2/5
iRobot app crashing when I select my i7. I have 2 other roomba’s that’s connected with the app and they work fine (600 series and 800 series).
Anyone have this issue?
App will not connect to my Roomba 1/5
I have a Roomba 891, and this app simply will not work. When I run setup, it does connect my Roomba to my network (I can see it in my list of connected devices on my router), but it hangs up when trying to connect to the device. I’ve followed all the troubleshooting steps, ie force quitting the app, resetting the Roomba back to factory defaults, etc. I’ve even deleted the app and reinstalled it on my iPhone, but no love. It’s very frustrating, because I can use the Roomba, but I can’t schedule cleanings or see error in the log, which was the whole reason I purchased this model in the first place.
Crashing app 1/5
The App is crashing. Unable to use the app to start the robot since it is stuck on cleaning in progress even through the robot is charging.
Need work 3/5
The UI is troublesome when there a message about status like it paused and you want to see the map.
La app es muy malaaaaaaaa!!! 👎🏻 1/5
un producto tan caro con una app tan mala
App doesn’t work 1/5
The roomba itself is great but unfortunately the app is awful! Despite deleting and reinstalling the app multiple times, I repeatedly get an so message that it cannot connect to the robot. I have updated all the setting etc and the problems continues. I never had a problem before the most recent updates.
Thank you for listening! 4/5
Thank you for bringing back the dirt events!
App crashing 1/5
The new update keeps crashing and I can’t use my app.
Stupid update requirement 1/5
By ugh. leave me alone.
I understand the importance of updating the app, but preventing me from controlling my device because there is an update available is stupid and not user friendly.
From Sebastian to Hazel 5/5
We purchased the first one and loved it until it got stuck under things. We readjusted furniture, and moved it’s home spot. Worked like a charm occasionally a dogs toy got stuck. Recommended it to many friends. Then we got a new 960 and Hazel and the app have been great. Got new and better wi-fi which helped. My only suggestion is maybe the app could tell you where it is stuck. Vs having to search for it. But still we love. Had a lab and it got his hair up everyday. He shed a lot too. Had to empty the bin everyday. Now it’s weekly
App is Useless 1/5
I can’t even turn off the robot when an update is out for the app.
Also the $1000 robot will it follow the schedule.
I got an IRobot and it is awesome.
App keeps crashing after the latest update 3/5
By Forgot pw cant recover
The app keeps on crashing as soon as i open it. It shows the home screen for a second before exiting by itself. I have tried repeatedly in two devices and app is crashing on both iphones. The roomba is displaying red circles in a blinking motion but I cannot troubleshoot when the app keeps on crashing. I like your application and love my roomba but bugs like these are very frustrating. Please address this issue. Thanks
Good job 5/5
New update isn’t working right 3/5
Prior to the new update, roomba worked great. Now the roomba isn’t cleaning the rooms I ask it to, or in the rotation I ask it to, and also only cleaning half a room. It is no longer working properly. Please fix back to the normal way of doing it
Thanks for fixing dirt detect events 5/5
Dirt detect events are back
Love It! 5/5
By Paula Gene
Mine was a Christmas gift from my son. I didn’t know things like this existed...I mean, as sophisticated as it is. It does a great job. True story, I was alone in my house one day and I heard this woman’s voice yelling for help. I was very relieved when I realized it was just my Roomba.
This awful app notifies you for everything except when the bin is full 1/5
Not sure why it made sense to leave that out of the push notifications. But apparently it’s better for the robot to sit impotent in the middle of the room slowly draining its battery, rather than notifying someone to come empty the dust bin.
Fix that and this review becomes 5 stars again.
Cloud maps not available 3/5
For the last several weeks, I’ve been getting a lot of instances of map not available, restricting the ability to clean by room.
It’s not a feature if it’s not available.
Customer care button doesn’t work 1/5
My battery isn’t charging, the only instructions on the app we’re to make sure it was an official Roomba battery. Of course it is since it was the battery it came with. So the only other option is to follow the link to customer care - oops! The link doesn’t work. I’d love to use the Roomba but I can’t because it’s never charged up - even though it sits on the charging station for days.