Not cracked screen friendly 1/5
Set up horizontal mode
I am over a week overdue 1/5
And the app keeps telling me the same thing. Being processed. You would think that after the 21 day or less expectation that the IRS gives for an electronic refund, they would have more to say.
Always has errors. 1/5
Enter info and I get the mismatch error. All the info is correct. Got a refund already but this app never worked. Same issue with the website.
Not worth it doesn’t tell you anything just tells you to go to the website. Plus it doesn’t tell you exactly how many more days/weeks until your taxes arrive either.
Again it tells you go to the site or it’s gonna tell you the same thing the tax people said to you at the end of your meeting.
Needs work 1/5
By Papa BT
Did not work. I put the correct info in and it came up with errors.
It Doesn’t Work 1/5
I’ve attempted to enter in my information multiple times however there is an error message. I am positive all of the information entered is correct yet nothing. I will definitely be deleting the app. I have no use for it. I can’t track anything.
Did not provide any information 1/5
Did not provide any information and was not able to help me further. All in all about as useful as contacting the IRS directly.
By Earthworm sadder
Wow r ft r t the same time
Does not work! 1/5
App on iphone shows error but web version with exact input worked perfectly on my phone. Delete the app and ignore irs msg to use app. Safari to irs.gov is flawless.
It says my info is not good. Tried husband’s info and my own for a joint return. Says the info is bad
Just received my return, app saying information not matching, hard to get social security number, filing status, and return amount wrong. Wonder if I need to put .00 at the end of the return amount. Oh well guess I will never know
Leave it to the government to create an app that is worthless and infuriating. Why do I even bother?
Browser in a box, but it works 3/5
This app makes things easier to access but it isn’t a fully integrated interface for managing taxes... it redirects you (inside the app though) to a browser window where you will handle most processes. But that’s ok. It makes it easier to open what I need. I just wish it could remember me and let me make payments without having to login and verify my identity every time... this is basically an app that gives you shortcuts to where you need to go. 3 stars for well done app, but not 5 stars because it doesn’t handle things in the app.. but what do we expect? This works better than most government “programs” ;)
By Coello Daniel
Logged in to check on my refund status and it keeps tell me it can’t find it
By buggycighihdffuvi. ino
Has anyone received their taxes, but online still says the same thing?... mine hasn’t moved since 2 weeks ago!
Works for me. 5/5
I was hesitant to download the app due to the recent negative reviews. Downloaded any way to give it a shot and it worked just fine. I got the same response as I did online. Maybe remove the app and download again.
1 Star 1/5
By Mrs Megra
Did not work at all
Doesn’t work 1/5
It doesn’t work. It keeps telling me my information is incorrect. I’ve checked my information multiple times. Still won’t let me log in.
Angry 😤 😤🤬 1/5
By Ja'Meer Jourdyn & Jasmine
I have been trying to log into this app and it will not let me in, I know my information so why won’t it let me in?! This is irritating, deleting this app it does no good. 🙄🙄🙄🤬🤬🤬
Not helpful 1/5
Mine has said “we have received your tax return and it is being processed” since the first week of February. My estimated refund date has come and gone. ???
Doesnt work 1/5
I put in my exact amount multiple times doesn't work. Usuless app
Amazing app 5/5
This app is on point..
Zero stars 1/5
By tax payer 2019
This app doesn’t work it keeps saying my information was entered incorrectly and I know for a fact it’s correct. Waste of time!!!
Taxes done2 weeks ago. I keep getting an error code saying my info doesn't match. I'm looking at it, everything matches. First yr I have ever had an issue with the app. Not happy.
Not working 1/5
It does not work for me .. all the information I entered is correct and it says it’s not
Only think I can think of is maybe it needs the , in the $ amount ... please fix
Doesn’t work! 1/5
These people are robots. Doesn’t work this year at least
Locked out 1/5
I was locked out due to max attempts. The website never locked me out.
Didn’t work 1/5
Entered all information correctly and the app would just say “incorrect information entered”. Had to end up calling anyway.
Horrible app 1/5
By Casey Jay
Spent so much time trying to register only to find out my address is entered wrong in their system not by my own mistake mind you.
What’s the solution? No way to view Information about your account. Have to make an appointment and skip a day of work just to see my account balance at the tax office.
IRS is horrible to deal with on any given day, but I feel bad for people thinking this app will help or simplify anything.
Why can’t the IRS just have a phone number like every other ordinary organization??????
It works... despite how the government does 5/5
By why tf do i req a nickname
Opened app. Put in info (3 things) and got an expected date and update of most current status. It’s exactly what I wanted and now to delete it until next year. If your a skeptic so am I, I wrote this for you.
By moomoo or blanco
App isn’t letting me check my refund status. Keeps saying error wrong info enter. Idk what’s going but fix this
Didn’t help at all
Didn’t even work
Doesnt help me 4/5
This site is useless. You can do the same thing on the website. They always say “still processing” but wont tell you if there is an issue or not.you have to wait way past your refund date until you get any help. When you’re I was missing paperwork but all we have found out is that I went into the office and asked and had to come back to the office. Big waste of time on this app and then delete it
By M.C. Shane
doesn’t give you the correct date at all!
Lovin’ it 5/5
By Kibbles 66
Really happy to know when I’m getting my return.
Forget it 1/5
Error message every time. Nope, it is not for me, will delete it.
Messed up 1/5
So if you try to check it more than once in a 24 hour period it will block you??? Quit trying to control everything.
Does not work 1/5
Kept giving me an error telling my my information was incorrect. I even triple checked to make sure I typed everything in correctly.
By Big Mike 2041
I’ve used it for years. It works as advertised. You save a few seconds versus webpage. It doesn’t cure cancer. Half the complaints are from people who’ve had bogus returns filed under their SS#. Everyone should get an Identity protection number. Do the work one year and you’ll get the CP01A annually indefinitely. Or you can write negative reviews of convenient apps. To each his own.
2 Stars 2/5
I can’t check my info or track my refund. It keeps telling me the information is incorrect!
To everyone that says it’s not working 5/5
You have to type in your FEDERAL refund only- not your state. So just type in what you should be getting back from ONLY your federal refund. You’re welcome! :)
By Ali dak
All I’m getting is an error message saying that I entered the info wrong
Zero Stars “Error” Info doesn’t match 1/5
By JL Hdz
It has been two weeks since I submitted my taxes and it doesn’t give me the refund status of my taxes. What a crappy App.
Convenient App 5/5
Works great! Not sure why some people have such a difficult time with this. Must be snowflakes that can't use their minds. Just think, these people actually drive!
Not Right 1/5
I enter all my information CORRECTLY but the app keeps telling me “information does not match.” Tried many times still with the same response.
Refund Status Error 1/5
info entered correctly, but does not provide refund update
Status on the Go 5/5
By Saint Cipriano
Simple, plug in your details reflecting your current years tax filings and get a quick update! Easy fast no time wasted !