Absolute garbage 1/5
Broken app that doesn’t do its job. Won’t tell my refund status- says the information doesn’t match. I’d take this app out back and show it what really doesn’t match but it’s just pixels on a screen. Skip the app. Fire everyone at the IRS, especially whoever designed this app. Income tax is illegal anyway.
IRS is disorganized 1/5
Why go through all the trouble in making an app for the consumers when it doesn’t even work. I added all the required info that was 100% accurate, and nothing can be found, as is the case with everyone else that used the app.
The IRS is great at taking money, but they do a piss poor job in sending out refunds in a timely manner. They estimated that it would take 3 weeks, it’s been over a month for direct deposit.
They’d be better off removing this app until they can afford a competent software team that can deliver; having this garbage app be their official return status app is a joke and makes them look like the fools that they are.
Asks ss#, filing status, amount of return. All information correct but it app says I do is wrong.
All but useless 1/5
By Juan Moore Beer
The app tells you nothing.
Status provides no information of substance until your refund has already occurred.
There should be status updates or at least some projection of turnaround currently being experienced.
I didn't get my taxes refund from my workv 5/5
When I am getting my taxes refund from my work. Still wait since March
Doesn’t appear to work 1/5
I enter my social, filing status, zip, and the refund amount on our return, mailed on 4/17/2021, and it tells me the information doesn’t match.
Didn’t Work Then, Doesn’t Work Now 1/5
I’ve tried to use this several times with different members of my family. I’ve never received a status of a refund. I only get the “ERROR -Information does not match” message. You only enter your SS#, filing status and refund amount. You really can’t mess that up.
Entering information directly from my federally accepted filing results in inconsistent returned information. This is our government at work. . . . I would fire them if this is product they produced for compensation
By UNSC Orac 117
Only rating it for refund status, which is the only feature I’ve used. Makes it easy to check.
PSA: I e-filed in early March and didn’t get approved until yesterday - almost 3 months later. Seems they’re further behind than ever in processing returns this year.
By random rdfugcdww
Almost June 2021 & still waiting on refund for 2019 taxes edited 3/17/2020.. website stopped working for last year months ago.. this thing doesn’t even allow you to check for prior tax year.. utter and complete garbage.
It’s app 1/5
This app is as useless as our government!!!!!!
Doesn’t work 1/5
Downloaded, put in my correct, exact info, says “error”. Deleted. Pointless.
Too busy building an app to correctly process a return, or have correct or accurate stimulus payments. Yikes. :-(
Does not give status 1/5
By Mm Sidhe
It’s been a week since edifice. App gives error- cannot find return
I filed with turbo tax and received an email from both them and the IRS saying my return had been filed and accepted along with the amounts from the stimulus I never received. I was told by the IRS, turbo tax, and credit karma (who sent me a net spend card where my return is supposed to be deposited) that I would receive my return within 21 days of my filing being accepted.
It’s been almost 30 days which they said would only take that long for a mailed check. I checked the IRS tracker website and it said my return was en route and would arrive by the 17th then downloaded this app to check my return status and it says it is pending. That I will receive an estimated arrival time when it is accepted.
I am very upset and don’t understand why this is happening.
Use to work now it’s not 1/5
I’ve seen the other reviews and just like that all of a sudden my information is not correct… this just started giving an error message a day ago… so now all is unclear…. Because before it would say it’s still being processed… go figure.
No help 🤦🏾♀️🤦🏾♀️🤦🏾♀️🤦🏾♀️ 1/5
Still never got my refund money it’s been 2 months since I never got my refund been calling the irs and everything but they not giving me no information like wth
App is useless 1/5
“Refund Status” option asks for SSN, Filing Status and Refund Amount. When all data is entered correctly and you click “Get Status” it immediately returns a vague error message, “Information does not match”. Which information? Does not match what? Very frustrating.
Gives error message. It says my information does not match. I know my info is correct this app. is crap.
Trash app 1/5
Employees are as awful as the app
Works like it’s intended for 5/5
Great app works well lots of bad reviews from people who don’t know how to use the app or mad at the irs lol
Tax Fraud 1/5
By ron jic
Absolutely despicable that this country is told to download applications from people at the IRS. What is their job again? I filed my taxes over 3 months ago now, and where are my Federal Returns? This country is ran by a bunch of liberal clowns who don’t know a thing about economics or running a stable and orderly society. Do me a favour...
Useless app 1/5
This app is completely useless.
By Patton 1
Tool is not working
Useless app 1/5
By Sher Ali Khan
Your ssn is not enough for checking the status. You need exact amount of refund you are expecting. Having put all info, it still gives error.
Not well done 1/5
It’s not really that difficult to use. I just don’t believe that anyone on the IRS side is updating it I’ve gotten the same message for over a month still processing. I filed electronically and direct deposited my refund. It shouldn’t be taking this long!
this app is as useless as the government that created it. i filed my taxes with the short form electronically with direct deposit on 2/22/21. i have received no refund yet as of 5/4/21. my taxes were filed properly and accepted by the irs within 24hrs. i have received no communication from the irs. i have followed up with phone calls and i use THIS APP daily to check for progress. 71 days later this app says EXACTLY the same thing it has said EVERY ONE of these 71 days:
“Your tax return is still being processed. A refund date will be provided when available.
Please Note: For refund information, please continue to check here, or visit the Refunds page on IRS.gov. Updates to refund status are made no more than once a day.”
USELESS APP. USELESS GOVERNMENT. glad i have paid my taxes properly and on time for the 30 years that i have worked! while my country burns, and my finances collapse... i can count on this government to absolutely fall in all of it’s obligations! this app is exactly what you can expect. don’t bother!
It just doesn’t work guys, don’t waste your time. After putting in all your credentials to do a search, it won’t find any information about you! Don’t download. Have a great day!
This app is horrible 1/5
I downloaded this app to check the status of my return and it worked fine for a few weeks. After the refund approval status the app began displaying an error message stating that my information does not match. I’m not sure why this is happening because my information was entered correctly every time. It appears that other people are having the same problem but no one from the IRS nor the app developer are doing anything to fix the problems.
Easy and simple. 5/5
I’m not sure why this app has such a low rating? You’d have to be completely incompetent to not know how to use it or to expect more.
I tried determining the status of my refund and it wouldn’t work; it said the info didn’t match. Hard to explain since it was a copy and paste of what I was provided. Deleted the app as soon as I saw it wasn’t going to work.
HIGH SECURITY RISK 1/5
Unlike most other reviewers I downloaded this app ONLY because I need a security code to log in to my account from my laptop. I don’t have a cellphone and my husband used our landline phone for his account and the system refused to allow the number to be used for a second account. This app perpetually generates a security code every minute showing my logon name on the same screen. There is no way to log out of the app after taking a code, the app just keeps on generating codes. That should be helpful to scammers to have 24/7 access to my logon and a valid security code. Plus by simply adding my SSN and refund amount to this app I can access my account which I cannot do on my computer unless I have a security code. Based on this frightening experience I will NEVER e-file.
Same thing every day: You return is being processed. A date will be provided when available.
No explanation as to whether or not there’s a problem after nearly two months. Last year I didn’t get my refund till June or July. I think I filed in February. Never an explanation. Useless.
It tries to make it looks easy says in input these 3 simple things and we will tell you the status of your refund. Why is that not the case I have and app telling me the info is wrong when it’s clearly correct and it is bugged so that you don’t find anything out and end up aggravating yourself I filed single simple question when it asks to put your refund amount there’s not even the option to put a comma in that would be the only thing I could think of for error and that’s on them (the app) in other words there’s an infinite bug and you the tax payer get no information on where your money is. My social security the number is correct, I filed single, and my amount is correct ( minus the comma issue) yet the app tells me my info is wrong. Fix this garbage
Info incorrect 1/5
Not! Same as many on here. Fix it
Take my money 5/5
Hey, so what did you end up doing with the all the money I gave you?
Because I know I could have used it really good, so I really hope you use in good health and to improve your lifestyle. Alright you have a good night.
This app is literally useless
All but useless 1/5
I want to check the status of the 2019 refund I never got. This app only checks 2020. Useless.
Worked perfectly for refund info 5/5
After finding that none of my browsers, neither Chrome nor Edge nor Firefox nor Brave, could get through to whatever server the IRS is using for this information, this app gave me what I needed on my first try.
Just like the irs. Crappy. 1/5
By Amos Ratley
This app is as useless as the irs. Does exactly what the website does , but now you just click this app instead of the browser.
If there was a way to only do half a star I would 1/5
No extra comment
Irs 2019 return and 2nd stimulus 1/5
I have called numerous times and have been on Ipad quite awhile and I am having difficulty filling form with codes rtc.
I find thingd ok until i have to put in a code and it doesn’t work
I have recently had identity theft and I am glad it is difficult but I just do not know what to do next
Frances k lambekacpuC%$
Wrong info 1/5
It keeps saying my info doesn’t match when I know it’s correct. Total waste of time and it’s been over 21 days. The IRS website even says 9 outta 10 people get their refunds within 21 days and they have my direct deposit info like they do every year (same bank info every year) but yet I’m consistently the 10th person and never get my refund that fast.
Not helpful at all lol
The IRS needs to be held accountable 1/5
I’m pretty sick and tired of the fact that when U.S. Citizens owe you money, you will take it from them in any way possible. But when you owe us money, we just have to wait..... and wait.... and flipping wait! You don’t take phone calls and you expect forms to be mailed when we don’t get our money but then your forms take weeks for you to look at them. The IRS needs to stop screwing this country. You guys are terrible honestly.
Wayyyy better than calling or using the website 5/5
Ive been waiting on my returns forever and couldn’t figure out what was wrong after days of trying to call the irs and checking the website i finally downloaded the app and it was able to give me all the information i needed in seconds
I called IRS, nothing shows. 1/5
I followed directions.
I used irs.gov Turbotax last year and this for the incentive. I answered all the questions for long form so my property taxes would show, and I would get the refund from my state.
Turbotax filed the long form last year.
I answered all the questions this year for the long form.
Turbotax filed the short form and $1,200 'refund'.
I had answered, I had the first $600 and not the second.
I have the screenshots of the questions and answers.
Turbotax from irs.gov did this.
Last year, the form said Turbotax.
This year, the form had no mention of Turbotax.
Nevertheless, I received a letter I would have $600.
Next, I received a letter I would not receive $1,200.
I would receive nothing.
I called that number for Review, if I did not it meant I accepted the determination.
I successfully navigated the automated phone response, plus 25 minutes wait.
I spoke to the Review person, who realized what the problem was, said no more than that and said he would put me thru to Accounts.
..the wait period announcenent was 60 plus minutes.
..after 45 minutes of please hold on, the automated phone response abruptly changed to not available at this time and hung up.
After a few days, I checked the app and it does not reflect any change from the Review.
How does the federal government think their socialist programs proposed would work any better?
This works not at all.
Does not work 1/5
By ms anne 22
Won’t work for stimulus payment only