Trying to track a refund from 2017 that had to be filed on paper. IRS won’t let you call. Want you to use an app when I can’t get 2018 accepted electronically until 2017 is accepted...
I want my refund 1/5
By Jo Mama 7
I just downloaded the app and tried entering my info to find out my status and it keeps saying an error has occurred and to re-enter my info
As useful as calling them... 1/5
Your tax dollars at work with this app, and if you can't access the information you need good luck calling the IRS "assistance" line. Be prepared to wait, be given an attitude by a rep and told they can't access your file either. Embarrassing.
Not updated at all 1/5
The app and online site never once updated in the 3 months and 6 days we had to wait for our refund. We got the refund direct deposited into our account yesterday and the app still says our refund is being processed. We did get a little bit of interest since the funds were held for so long though
Unable to Print 4/5
The app worked fine for making a payment but will not print. There was a Print button on the bottom of the confirmation page but nothing happens. I can print from Apple Mail & Safari but not from this app. App worked fine for me otherwise.
Head’s spinning 1/5
All I want is to set up an online account to check my balance and be sure my last payment went through. I’m going around in circles with no results. Why is this So difficult! IRS site will not complete my online registration. I’ve tried many, many times. I give up!
🤦🏼♀️ basura garbage 1/5
does not work this app ..
Still waiting on my refund and they are horrible at giving information. They do not try to be helpful, they are impossible to reach or talk to. When you get to, usually you get boned and you get the line, there is no further information or there is nothing we can do for you. Really. What is the point of the IRS other than to hunt people down and play with out money. So over Illinois and this government being lazy.
Refund Status Error 1/5
By lil'Chiraq Teezy
It doesn’t let you access your info even when you put in everything correctly.
Network unreachable 1/5
Won't show return, keeps saying network unreachable.
Waste of time 1/5
App constantly tells me my information is wrong...I was in the military for 6 years...if there is one thing that I know for sure it’s my SSN
Refund status error 1/5
By Di 50.......
This App is useless
This app needs a contact us button to ask questions. You received my tax return March 7 and I have still not received it and it still says processing. What the what? I’ve never had a return take this long. That’s our government.
Status Redund 1/5
This stupid thing without even open!
Not cracked screen friendly 1/5
Set up horizontal mode
I am over a week overdue 1/5
And the app keeps telling me the same thing. Being processed. You would think that after the 21 day or less expectation that the IRS gives for an electronic refund, they would have more to say.
Always has errors. 1/5
Enter info and I get the mismatch error. All the info is correct. Got a refund already but this app never worked. Same issue with the website.
Not worth it doesn’t tell you anything just tells you to go to the website. Plus it doesn’t tell you exactly how many more days/weeks until your taxes arrive either.
Again it tells you go to the site or it’s gonna tell you the same thing the tax people said to you at the end of your meeting.
Needs work 1/5
By Papa BT
Did not work. I put the correct info in and it came up with errors.
It Doesn’t Work 1/5
I’ve attempted to enter in my information multiple times however there is an error message. I am positive all of the information entered is correct yet nothing. I will definitely be deleting the app. I have no use for it. I can’t track anything.
Did not provide any information 1/5
Did not provide any information and was not able to help me further. All in all about as useful as contacting the IRS directly.
By Earthworm sadder
Wow r ft r t the same time
Does not work! 1/5
App on iphone shows error but web version with exact input worked perfectly on my phone. Delete the app and ignore irs msg to use app. Safari to irs.gov is flawless.
It says my info is not good. Tried husband’s info and my own for a joint return. Says the info is bad
Just received my return, app saying information not matching, hard to get social security number, filing status, and return amount wrong. Wonder if I need to put .00 at the end of the return amount. Oh well guess I will never know
Leave it to the government to create an app that is worthless and infuriating. Why do I even bother?
Browser in a box, but it works 3/5
This app makes things easier to access but it isn’t a fully integrated interface for managing taxes... it redirects you (inside the app though) to a browser window where you will handle most processes. But that’s ok. It makes it easier to open what I need. I just wish it could remember me and let me make payments without having to login and verify my identity every time... this is basically an app that gives you shortcuts to where you need to go. 3 stars for well done app, but not 5 stars because it doesn’t handle things in the app.. but what do we expect? This works better than most government “programs” ;)
By Coello Daniel
Logged in to check on my refund status and it keeps tell me it can’t find it
By buggycighihdffuvi. ino
Has anyone received their taxes, but online still says the same thing?... mine hasn’t moved since 2 weeks ago!
Works for me. 5/5
I was hesitant to download the app due to the recent negative reviews. Downloaded any way to give it a shot and it worked just fine. I got the same response as I did online. Maybe remove the app and download again.
1 Star 1/5
By Mrs Megra
Did not work at all
Doesn’t work 1/5
It doesn’t work. It keeps telling me my information is incorrect. I’ve checked my information multiple times. Still won’t let me log in.
Angry 😤 😤🤬 1/5
By Ja'Meer Jourdyn & Jasmine
I have been trying to log into this app and it will not let me in, I know my information so why won’t it let me in?! This is irritating, deleting this app it does no good. 🙄🙄🙄🤬🤬🤬
Not helpful 1/5
Mine has said “we have received your tax return and it is being processed” since the first week of February. My estimated refund date has come and gone. ???
Doesnt work 1/5
I put in my exact amount multiple times doesn't work. Usuless app
Amazing app 5/5
This app is on point..
Zero stars 1/5
By tax payer 2019
This app doesn’t work it keeps saying my information was entered incorrectly and I know for a fact it’s correct. Waste of time!!!
Taxes done2 weeks ago. I keep getting an error code saying my info doesn't match. I'm looking at it, everything matches. First yr I have ever had an issue with the app. Not happy.
Not working 1/5
It does not work for me .. all the information I entered is correct and it says it’s not
Only think I can think of is maybe it needs the , in the $ amount ... please fix
Doesn’t work! 1/5
These people are robots. Doesn’t work this year at least
Locked out 1/5
I was locked out due to max attempts. The website never locked me out.
Didn’t work 1/5
Entered all information correctly and the app would just say “incorrect information entered”. Had to end up calling anyway.
Horrible app 1/5
By Casey Jay
Spent so much time trying to register only to find out my address is entered wrong in their system not by my own mistake mind you.
What’s the solution? No way to view Information about your account. Have to make an appointment and skip a day of work just to see my account balance at the tax office.
IRS is horrible to deal with on any given day, but I feel bad for people thinking this app will help or simplify anything.
Why can’t the IRS just have a phone number like every other ordinary organization??????
It works... despite how the government does 5/5
By why tf do i req a nickname
Opened app. Put in info (3 things) and got an expected date and update of most current status. It’s exactly what I wanted and now to delete it until next year. If your a skeptic so am I, I wrote this for you.
By moomoo or blanco
App isn’t letting me check my refund status. Keeps saying error wrong info enter. Idk what’s going but fix this
Didn’t help at all
Didn’t even work
Doesnt help me 4/5
This site is useless. You can do the same thing on the website. They always say “still processing” but wont tell you if there is an issue or not.you have to wait way past your refund date until you get any help. When you’re I was missing paperwork but all we have found out is that I went into the office and asked and had to come back to the office. Big waste of time on this app and then delete it
By M.C. Shane
doesn’t give you the correct date at all!