Review 2/5
By nay_112
Under location as to finding my direct stimulation income tax return and database to address direct payments.
Useless APP 1/5
By disgruntled tax-payer
I am so glad that there is an app out there to show me that my tax return is “pending and processing” still after 6+ months from submitting our forms early and correctly... no way to get interaction, support or communication through the app👎🏻
They are extremely quick to cash checks whenever I’ve owed... 🤷🏼♂️
App doesn’t work.. U want gov’t run healthcare? 1/5
By Jssssb
Enter my social security
Enter single filers
Enter my refund that I filed from turbo tax
App sad error entering info
Insanity is doing the same thing over and over expecting a different result.
I’m sure mail in voting ballots will work just as well.
Error 2/5
By SteveCB1
Used the web based status which worked fine. Then entered the same data in the app and it says status error.
Worthless 1/5
By ForceOfAtoms
After repeated errors, I got my refund status elsewhere. I went back and entered the actual inputs, and it still responded with an entry error. Maybe it will get fixed after 11/3/20.
Problem is not just the app 3/5
By Barrel77
The returns that were sent to the IRS through the mail were not processed from March through June due to the coronavirus work stoppage, and the resulting backlog is taking forever for them to process, especially with reduced staffing from coronavirus distancing requirements. So if your return has not yet made it into their pipeline, it will show up as “Refund Status Error - information does not match - please reenter”.
A more accurate error message here would make this a truly useful app. But knowing what the message really means, it’s still a good way to check to see whether your return has been processed yet.
I got all of my information from a helpful human being at the IRS that I reached early this morning (see gethuman.com). I sent my return in to Utah on June 23, and she said it would be about another month before it was processed.
Simply useless application 1/5
By esoberan
Application requires you to enter confidential information only to have it tell you that it’s in accurate. This application is simply useless.
Worthless no content 1/5
By Triathlete415
Does not even do what browser can do
Absolutely useless 1/5
By BorxTheMercurial
This doesn’t give you anything you cannot get on the web, except it is MORE restrictive, not less. If you have an issue or question that is more complicated than, “How do I spell ‘IRS’”, it won’t let you past the first screen. Pathetic, but exactly what I expect from the IRS after dealing with them for 40 years.
Pointless 1/5
By Flurbadoodle
I’ve never had anything on this app be remotely helpful
Doesn’t Work 1/5
By Tracker1577532
App doesn’t work, just keeps giving me an error.
Upgrade 1/5
By Lore2575
Recent upgrade now causing app to say my info incorrect .. from processing to incorrect .. when I called I entered same info and was told still processing .?
No longer working 1/5
By slackJ
App no longer works after upgrading
Review Apple IRS2Go 1/5
By zerobeginner
I am not able to access this cite. It keeps saying I (my information is not correct) . There are only 3 items to fill in. I am getting it directly from my IRS form as I wrote it on March 29, 2020. I can not get any information on my paper refund.
Broken 2/5
By Unknownsoul.v.2
App was working fine then 2 days before im to receive my money it says all my info is incorrect like it doesnt exist and I know the info is right
Taxation is Theft 1/5
By Slacker for life
Taxation is Theft
Keep your account secure! 5/5
By DaringKnight
It works for what you need it to. Provides 2FA on your account and you have access to your IRS account.
Does not work on my iPad 1/5
By tyuityuh
Enter info twice double checking each time. Each time received “ information in error”
Doesn’t work 1/5
By nothingworksxxxx20
Return in front of me. All information put in correctly. Did a few times in case of typo. States “error” in information supplied. See others who got same message. This is a terrible application.
Stimulus check... 1/5
By poetrun
I have been waiting for my $1,200 since April. Every time I check the status, it says the same exact thing- ‘We don’t have enough information or you don’t qualify’. My only income is Social Security. The IRS has both my direct deposit information and my home address. I’ve even called numerous times. What exactly is the holdup?
Don’t work 1/5
By FlipWil
I’ve put my info into this app & nothing even a year later same thing...nothing it just keeps saying error
Q ewww 5/5
By Ed we ewww
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Mike 1/5
By Las3rmike
This app is absolutely positively totally useless!
Useless garbage. 1/5
By Salafonov
“Refund status error”. This app is beyond stupid.
Pelease fire the idiot who created this trash!
Bad bad 1/5
By Stellacopa
This app is not helpful. Ugh. Yesterday it said that I’d receive my refund today. And today it says Error. Ugh ugh
Great idea, no follow through 1/5
By A$$Monkey
This app is worthless because the irs doesnt keep its information up to date. Me return has been “in processing” for almost 2 months with no updates. This is yet another example of a product the government provides that they dont maintain.
Good start, lots of room for improvement 3/5
By Brandon Galbraith
The good: The app supports TOTP 2FA for your IRS account. Great stuff, keeps the fraud out.
The bad: Could be so much more. Ask me for my SSN and other info, authenticate, and securely store a token and allow Touch or Face ID for login. Show account balances or refunds by year (3 year by default, allow expansion to 7, but also support getting last 10 years emailed to email on file). Refund status should require no additional info once logged in.
Stretch goal: Support Login.gov to login!!
Useless, waste of time 1/5
By RonC137
Just tells you “Tax return still being processed. A refund date will be provided when available”.
I already know that.
I want to know why it’s taking so long? What is the holdup? Am I missing any documents? Time estimate? Anything? It’s been 10 weeks since I faxed some forms that were missing from my initial submission. Still not sure if the forms were received/picked up or lying on the floor someplace.
Doesn’t work 1/5
By '60Viking
So I launch the IRS2GO app on my iPad running the latest iOS version. I click on the Refund status icon, I enter SSN , filing status and exact refund amount. It comes back with ‘Refund Status Error’. I try several times, same result. Now what? I took the info right off my duplicate tax return. I had mailed in the return first week of April. Not a trace of my refund, did they even receive my return? I’ll have to call them, groan. Hope you have better luck, you’re going to need it.
Whatever app 1/5
By Sparkles ID
I’d rather the IRS just do their job, and issue refunds to people who have been waiting for months.
How you guys consider yourself non essential is beyond me.
Works 4/5
By Smoosh911
Works and does what it’s supposed to do
Straight Up Garbage 1/5
By RatedT.S.M.
No, just no. How dare you think this piece of garbage is acceptable? Whoever made this should have never been hired. I put in my info and get denied? Yeah, nice try.
No help whatsoever 1/5
By jasmine's mom1227
I tried to plug in info to find out about my stimulus check. After numerous attempts, I got no information whatsoever.
Taxes 1/5
By youglec
No hay manera de comunicarse con ustedes
Excellent small app 5/5
By Andru123_123
Small, simple, fast and reliable app. Thank you!
Crap 1/5
By NYJR87
Just tried it says there are errors. I put all correct information even the amount still says error.
Refund Status Error 1/5
By Krikor 1962
All I get with this stupid app is the above error message followed by: “The information does not match. Please reenter your information.
Really????? My social security number I have had for over 50 years??? No. My information is right. Your system is broken. Says the same thing on their website. I sent my tax return in mid March and I get this reply from the irs. Serenity now!!!
Junk 1/5
By GovernmentSux
Keeps saying my info is wrong and to try again, even tho I know my info is right
Pointless GARBAGE 1/5
By Roosevelt Jones
If you’re downloading to do anything other than make a payment to the irs then don’t bother.
Did not work 1/5
By Dkac
If you put 0 in the refund box and mailed in your return. You get error saying the information don't match our records. Perhaps it's human error on my part but if so they should be more clear.
Not pretty but works 4/5
By sr1ny
Worked for me
Don’t expect much. Confusing. How to get payment? 1/5
By Dmeymca
I downloaded the ap so I could see where my Civid19 stimulus check is and enter my bank information to expedite the payment. Not saying it can’t be done, but if it can I could not find it. Although it was plenty easy enough to set up a payment to them...and you may think it’s the same information...and maybe it is, but doesn’t say so. Unfortunately, the ap perpetuates the stereotype that the IRS is about their needs and not ours. Don’t waste your time with the ap. Or, try it and I wish you luck.
Keeps saying error 1/5
By Superachiever2
I could never get my refund information using this app.
Still waiting 1/5
By Rumbera Mayor
I filed my 2019 taxes on March 11th, owing ZERO, but this app says my status is still pending and there’s no info about the Coronavirus stimulus payment.
Pretty worthless.
Fast quick APP 5/5
By Зфщдц
Not just a “browser in a box” anymore. Easy to use, quick, and had all the info I needed right there. Works well. The only missing info is the ability to see transcripts. —Btw put “0” if you don’t know your refund or it’s negative I think the website says. Missing corona virus payment status but tell you specific dates for expecting your refund if via direct deposit and I’m guessing they may be done in one payment but haven’t gotten either refund or stimulus yet. I filed 4/20 and it says refund is to be deposited 4/29. Wasn’t “approved” until 4/25.
NOT SURPRISED! 1/5
By Balakay_
Another unsuccessful government implementation. Go figure.
Frustrated 1/5
By LoganRoyII
The app asks for the amount of your refund. We owed extra taxes and paid the IRS when our return was filed. If one owed taxes and did not receive a refund then what do you do?
Waste. 1/5
By Mandir0se
Waste of time. Like many others, I downloaded this app to check the status of my tax refund. Much like the website, the app still says both mine and my husband’s info is incorrect (it’s not).
So our taxes were mailed over 6 weeks ago and zero updates. Now I hear that if the IRS hasn’t processed your taxes for the year, you won’t get the stimulus check either. Absolutely useless!
My Covid19 relief payment 1/5
By docr1119
I came to this IRS site to find out why I haven’t received my Covid19 relief payment and there is no way I can find to access this information.
What can I do?
