Really love the convenience and in app coupons.
It is cool! 5/5
I use it whenever I order for my kids
Very good 4/5
By Amilcar Hernandez
Ir is working fine. But sometimes is slow
Bait and switch 3/5
The app says tacos are 99 cents for two, but I was charged $1.29 for two! Go figure! Bait and switch!
Love the mobile app
Definitely better than some others but... 4/5
There needs to be an option to customize drinks e.g. light/heavy ice or no drink at all. I don't drink coffee but, every time I order a combo from the breakfast menu, I end up throwing away coffee. I don't want to replace it with any other drink, I just want to be able to swipe it away like I can food items. It's always already poured when I hit the 'I'm here' and if I have to go into the store before I hit the button, then it defeats the purpose of an app.
Jack App 5/5
Love it! 5/5
By Part ninja turtle mom
Best fast food app out there!
Jack App Is Boss! 4/5
This is a great app. Love the design and ease of use. I have only two hangups. One is that it should give you the ability to have multiple modes of payment or allow mobile pay (sort of major issue). Two is that it is cool to pick up in driveway, but it is a bit of a hassle because you have to wait on those who sometimes take to long to order or order a lot (this is minor issue). I end up doing carry out. Much better. Thanks for the awesome app!
Pretty clunky but it works 3/5
The app feels extremely outdated and DOESNT PROPERLY SUPPORT IPHONE X, but it works just well enough to order food and pick it up. It is just very slow and a pain to use.
Needs a way to refund and edit every item on order.
Needs a lot of work/redesign 1/5
Awful app. Needs a whole redesign. Not user friendly. It charges you without using location, so if you accidentally choose the wrong location it will charge you anyways. Needs to charge you when it confirms that your gps location matches the location of restaurant. McDonald’s app is way better.
Amazing offers 5/5
Some good stuff
Needs a better payment system 1/5
The app seems decent but it’s very sketchy that it stores your credit card information on your account. That doesn’t sound very safe especially when the app has access to Apple Pay. The deals aren’t that great so I’ll just uninstall it for now and I hope that they improve. It’s way too buggy, I signed up for an account using my Facebook and then when I tried to log in using Facebook it said that I already signed up using that email.
By jon sno99
App makes all the effort to get you to register an account, and how the experience would be so much better... But when you register an account, it asks you to confirm your email, and the confirmation process doesn’t even work.
All the marketing and offers for those who register, and you can’t even register. Absolute garbage.
Great service 5/5
I just went and order a ton of food this girl was by herself she needs a raise I don’t know how much they pay her but she was being so nice she was fast and the food taste delicious her name is Stacey I saw it in the receipt she didn’t have a name tag this is the Jack in the box by Ed Bluestein in Austin Texas she made my day even thoe she was really busy she said how was my day she had a smile on her thank you Stacey I really appreciate you,and thank you for the great service
Great app 5/5
By R aw ss
I use all the food apps & this one works surprisingly better than all the rest.
I'm actually shocked I say this.
Its true though
Great app Great deals!! 5/5
The app is super easy to use!!
Jack in the Groove! 5/5
Love the new shop! Easy to use, easy to customize and it's great!!
Pick my own special 4/5
By Victim of slick markiting
I would like to be able to pick a item as a special for the app .
Easy Peazy 5/5
Love it. Real easy to use. Saves time. Good coupons.
Great app!! 5/5
I love this app!
No Apple Pay 4/5
Good app but needs Apple Pay.
So easy! 5/5
It’s so easy to use the app, it’s saves my previous orders and they always have good deals & discounts.
The helping hand. 5/5
Thank you and the franchises for allowing fast food to last this long on the streets. Helping starving families with barely any money in their lives.
I loved Jack in the box for their offers 1/5
After they updated the app and added the deals, there’s almost never a good offer. I loved all the “buy something get something free offers”
Now this restaurant is becoming stingy like all those other restaurants and fast food isn’t good for health so why would I even bother to buy anything at all from them.
Convenience in the palm of your hand.
Love this app. So convenient. 5/5
I love this app. Very simple and fast.
Great App 5/5
It’s easy and fast to use. It saves me a WHOLE bunch of time. Thanks
Superb app 5/5
By lil sexy06
It’s better to order from the app then to go on Doordash and pay money for delivery and taxes but just they can deliver on the app as well
Very convenient & a money saver 4/5
Good deals! Good food!
Best app 5/5
Fast friendly and straight to the point. I love it and I drive 1hr+ to South Carolina just to eat here. Please open Jack in the Box in Georgia in the metro Atlanta area.
Custom ordering options and location 4/5
By Candy links
I like the new changes that double checks the location pick up to ensure no mistakes. Also I love the app exclusive deals.
Great app, easy to use 5/5
App is great, easy to use. When using a redeemable offer make sure to redeem it and also add it from the menu or it will not show up.
Nice app for Anyone craving good food at a great price! 5/5
Quick and easy; user friendly app, that helps get your munchy needs met, on the go!
Love it! 5/5
By Priscilla Peaceful
When I need my junk food fix there is always a good deal!
I like it but... 3/5
They should let us customize the food more. For example i like my jumbo jack on sourdough. It should let us be able to add more to our food
Needs Apple Pay 2/5
By Chuck DT
I’d like to see Apple Pay integrated in this app so I can actually use it. I tried signing in through Facebook but it doesn’t work. Besides I don’t want to have an account just to order your food.
What an app, Jack!! 5/5
Easy to use, navigation is great, and so are the in-app deals and offers…and so convenient! Terrific app!
Pretty good 4/5
The app works great and offers great discounts and freebies, the only thing I dislike is there is no way to name your soft drink and also the iced tea does not give you a option of adding lemon to the drink.
Still … Waiting on Apple Pay. I’m not going to store yet another credit card on yet bother server for an app that resides on my iPhone so I won’t be ordering using the app … which I guess makes this virtually useless. I’ll wait about two weeks before deleting …
Apple Pay is proven tokenization tech that is always current – I don’t have to remember which app needs to be updated with payment details like account numbers and expiration dates – more secure, and way more convenient than storing another credit card info waiting to be hacked again.
Seriously, Jack, get with the program or are you planning to get on the list of data breaches for 2019?
Rips you off 1/5
I ordered through the app and the location said they did not have my order but my account was charged. I didn’t get my food but they sure kept my money
Faster Food!!! 5/5
Great to go drive thru and food is ready!!!
MORE DEALS PLEASE!!! 3/5
Send more deals!! Great deals at first, but now hardly anything.
Slow loading, needs a search bar 3/5
The app takes forever to load. The slowest app I’ve ever used. Also there needs to be a search bar so I can type in the name of the food I’m looking for. I don’t always know what it’s categorized under.
By Deep Pockets!
A coupon popped up in my email which instigated a craving so I made a quick run to Jack in the Box to satisfy my hunger. The app made it easy to order and it was ready at the drive-thru upon arrival. On top of all that, I received 10% off because I ordered through the app!
Can only order and pay through the app 1/5
It would be nice to redeem and pay at the store.
Awesome Deals 5/5
By abby helping sammie's friends
Get the same great food for less with app, got a shake for $2 instead of $4+ easy app to use