Waste of time 1/5
Only works in a handful of places. Not cool.
Not yet 5 star 3/5
Not as good yet as McDonald. Keep trying.
Jax Santee 5/5
By Jax Magnolia
Yummy and excellent service
By Underground Ground gems
Start making updates where we’re able to order at any jack in the box cause like I’m not going to Chicago just to order some tacos
Doesn't work 1/5
Stupid app only works in San Diego and a few cities in Oregon. Don't waste your time.
We need this in LA already! 1/5
I live in Los Angeles and do not have access to this app. I eat at jack in the box frequently and need this app!!! IVE BEEN WAITING MONTHS!! CMON!
Can’t find a JIB 1/5
By We need background art
It’s says that there are no Jack in the box stores near me even though there 2 of them on 2 miles apart near my house but it says it can’t find any? Please fix you guys must be joking that’s unacceptable
I miss the points program 3/5
It used to be that JITB had a point rewards program in Phoenix. Depending on how much you spent, you would get points per dollar that would add up to a free item off of the menu. I loved the program and it was a definite game changer for the company. Should I go to some other restaurant tonight, or JITB where I can eventually earn free food? JITB usually won my business. Please bring the program back, Whataburger is doing this here now on every 5th visit and not points based, and I need a better reason to drive a little further in the wrong direction for JITB each night.
This would be great if the coupon deals actually works! 2/5
Imagine how embarrassing it is to place an order in front of everyone in the restaurant and then have to cancel everything because the offers and deals part doesn’t work in your store. So I canceled my order and left. What’s the point of the app that offers deals if it won’t work. I like Jack in the Box but I don’t like the bait and switch. “Come here and will give you 10% off. Just kidding doesn’t work in your store!” If any place is going to do beaten switch on me I don’t fall for it. I leave!
We got a complicated order 5/5
I like how I can customize my food except that it needs more extras to add but it’s very intuitive and easy to use
No Coupons 1/5
Just a garbage app. You have to sign up to get coupon - fine, I’ll sign up. Then guess what! No coupons for five minutes. I don’t want to eat in five minutes, I want to eat now!
Once he coupons finally show up, there are only two. I’m sticking to the flyers I get in the good old fashioned USPS and deleting this worthless app.
Great App! 4/5
Love this app and how easy it is to order food. Huge plus for being able to start my order when I’m on my way. Only downside is that I can’t add my flavored iced tea to my combo and the restaurant always gives me a hard time when I pick up and ask for it as my drink.
5 star 5/5
By Ma$ter of Everything
Works great in San Diego and easy to use
If jackinthebox wasn’t making me fat enough as it is.. 5/5
*sassy side eye*
When I’m on the check out page, trying to redeem offer. If the offer is already applied it will crash if you hit redeem offer again.
Easy and convenient! 5/5
Such a great app makes life so much easier you can do everything with the push of a button and just pick up at store ready for ya
Good food 5/5
Awesome service very happy 😊
By Cold forge
They always make me wait in front of store. Have had to get a new debit card because the server stole my info and attempted to pay off his phone bill. Mind you that card was new.
Awesome app for my lunch hour! 5/5
Saves me time and I’m able to spend more time doing other things during my lunch hour.
We Love This Place 5/5
Been going here for 20 years!. Love jack in the box
By Andrew ARnt
I am jacks insatiable late night craving
By Hearthstone Player 2
While I love Jack in the box, whoever designed this app has some serious passive aggressive issues. “Looks like you already have this coupon in your bag. Nice try, though.” Definitely deleting this app. Learn your position as a service company, and that’s never above the customer. We decide whether you exist or not.
By phoenix foody
Not available in greater Phoenix makes it a very poor app
Well it's pretty legit, but late night the Teriyaki bowl isn't ready. They never have the white rice ready / but it could just be at this location...(brownsville)
I love it!! I just order and then around 5-7min my order is ready!
No updates - useless
Awesome order at CSC 5/5
By Sol Bch user
Don’t get this app if you’re looking for deals 1/5
As some have mentioned, the app is slow and needs to determine your location to see if you are at an eligible restaurant to order online. Also, there’s a section for “deals” but there are never any offered. Don’t waste your time. I love jack in the box and will continue to go but this app needs work.
99.9% Unless 1/5
Well this is a a disappointment. The only thing this app is good for is looking at a menu without pricing since you can't select a store that doesn't offer web orders to view anything useful. Note... The number of stores offering web orders is very VERY limited. Add the fact that deals/coupons can NOT be redeemed in store like every other restaurant and you end up with a waste of time & bandwidth.
This was poorly planned and executed Jack.
DO! NOT!! BOTHER!!! 1/5
Downloaded the app and right away you have to register with them to even SEE the deals.
They were: 10% off an order, or 2 free tacos with purchase.
However you can’t use the coupons at the counter, they’ll only work through the app when you place a mobile order.
A MOBILE ORDER THATS ONLY ACCEPTED IN TWO CITIES IN THE UNITED STATES!!!
Pretty neat! 4/5
I love that the drive thru knows us by name with using the app so often. Locations don't get instant notification of my order which can be a minute or two wait. I wish they had custom offers based on our eating habits or rewards like other food apps have. I was bummed I couldn't upgrade the combo drink to a shake but hopefully that will be an update soon! ;-) @nerdtera (Please bring back the carrot cake!)
Chicago guy who loves Jack 5/5
By Mother Goosh
My job takes me SD often. I’m also a big Jack fan. Love this app, especially how Jack’s personality is brought to life. Funny! Ordering is easy and saving my faves will help on my next trip out. Congrats! An app that actually works!! Now how bout if I could talk to Jack and place my fave order? Ha! Cmon Jack! You can do it!
Love the Convenience 5/5
By Stop trying i dint want it
And the quickness of how I can place my order and they get ready very well and the Freedom and accuracy to have what I want the way I want because yes we are all humans and make mistakes but now if something is wrong with my order it’s not because of my bad Communication skills it’s would be do to my in ability to fallow very simple and easy directions that it gives me and it gives the option to take off and put on what you want. So I’m very pleased with the app and ordering ability I have but need to have more offers for what I like I haven’t had any special offers don’t know if they still working on it or they don’t have any since I downloaded it over a month and 1/2 ago.
The App makes Ordering Quicker! 5/5
I love using the app. No waiting, just order, roll up, pick up and GO!
Why screw up an app that worked? 1/5
Well, JIB really screwed this app up. I use to be able to view the menu with descriptions but now I can’t do anything without trying to enter my location. A location that has a JIB within only a half mile but the app says there isn’t one and won’t show me the menu descriptions. REALLY?!?! What dunderhead wrote the app or decided to change the app to only work with a location found?! How about fixing it!!! For now it is disappearing from my iPhone and I willprob look for my fast food somewhere else close by. TaTa!!!
Y’all fire cuh 5/5
Shout out to jack in the box for the new app it’s litt no line waiting
By Time waster
I cant login! Only thing this app can do to help me was 'cross their finger'
App is great! But can be better :) 4/5
I love the app and how easy it is to add stuff to your orders, however there are two things that should be available.
#1: The ability to use coupons.
#2: The ability to ask for E-Z sauce. You can remove them completely but you can’t make it less than normal.
Other than those 2 things, I think it’s great!
Jack, Why do 8 of 10 Stores Show They're Closed, when They're Open? 1/5
Hey Jack, Why do 8 of 10 Stores Show They're Closed, when They're Open?
Can't order if 8 of 10 Stores Show They're Closed, when They're Open.
Why do stores show Closed, when They're Open?!
Stupid, Jack. Fix it.
Can’t view menu? 1/5
All I wanted was to view the menu. However that won’t show for me it tries to tell me I can’t order online. Dumb app.
Awesome App! 5/5
Thanks Jack for making a mobile app. It's easy to use and works for drive-thru pick-up. Nice!!!
I guess 1/5
I mean I guess this is cool...I love jack but i cant even take advantage of mobile order because im not in either of the two cities. Pointless so far
Easy to use. 5/5
By Nayt dogg
App is easy to use, just needs more customization options for some items. Dry happy with my experience.
Love Jack and now I can order ahead 5/5
It’s great that my food is waiting for me and my order is always correct!
Love Jack 5/5
It’s like he’s in the phone. Read the tutorials. They’re funny.
Easy and Fast!!! 5/5
By Anal Kumar Sinha
App looks great and easy to use.
Easy to use without much prior experience 5/5
By walks for fun
Easy way to have my rider ready and waiting.
Pretty clever app! 5/5
Hey, this is really cool! Love seeing Jack throughout this app. Looks like I'm going to be eating at Jack in the Box more!
easy and seamless
Love it! 5/5
App is well designed and easy to use. My food was ready when I got there and it was delicious! I Love Jack in the Box even more because if this app :)