No straw 2/5
By The guy who bought crap app
No good 2/5
Doesn’t let you sign in.
Hidden “service fee” 1/5
Apparently on top of these large corporations wanting us to help them pay their employees while they make millions of dollars – they think it’s okay to charge a “service fee” to order via app. Absolutely ridiculous.
Error Messages when ordering 3/5
The app is great and easy to use however there are still error messages when I want to order a medium or large drink. It’s been like this for a long time. Please fix this issue! It happens when I order an Orange Dream Machine
Constant bugs 2/5
I’ve had this app for years and have never successfully placed a mobile order. I also can never use multiple gift cards or even use a gift card and then pay the remaining with my visa. Today I attempted once again to mobile order and now it says “ERROR: Get basket operation failed. Please check internet connection and try again” LOL. This app is only useful to conveniently look at their menu and see if you have an rewards available. All other futures are absolutely useless.
A good start… 3/5
By Boxster McGee
Like the service, but this app really needs a back button or more transparent navigation. Keep working on it! You’ve got a good thing going.
Split Cup Glitch 1/5
By DK in Bay Area
No matter what drink I try to order, app tries to split cup. Also, why no gift card option? This review is strictly for the app, as we love our Jamba smoothies.
Terrible software 1/5
By Nasty cal
No immediate cancel option available.
Incredibly slow and limited
Gift card 1/5
It’s 2022 and you do not allow gift cards to be used in the app. You guys are trash for that and you know it. Don’t get gift cards for Jamba Juice. Do Starbucks instead, at least you can use a gift card online.
Keep having to re-enter card number 1/5
Every day this app glitches, rejects my card, deletes my card information so I have to re-enter it, and then accepts my card (the exact same one) for the order I’m trying to place… only for the same glitch to happen again the next day. I’ve never had this problem on any other similar app.
Poor Experience 1/5
I just know there is an app developer and UX designer getting paid way too much for this app- nowhere to put a gift card, drink modifications not communicated- basically the only two benefits of ordering from a company’s app- do better!!!
NOT intuitive at all to choose location 2/5
This is the 3rd time this happened where my order was sent to the wrong Jamba. There are two diff ones in our area that we go to. After the first time it happened I very carefully check to make sure that I chose the correct one and somehow it changes to the last location once the order is made. The first couple of times this happened the staff was very nice and told me they will just call the other store to cancel the order and everything was ok. This time they told me I have to call, but nobody answers at the other store. So now we’re buying another drink and the staff here told us they’ll try to call to cancel it for us. So. We’re just hoping the other order gets canceled. If I don’t get the other order canceled I’m just going to quit on Jamba. This is too ridiculous.
Log into account 1/5
Can’t even log into my account on this app!
App is good but not worth 3/5
Charges additional taxes for ordering in app
I hate this app so much 1/5
By blkhrt 2/5
Won't let me use my t mobile code and then won't let me sign in to the app
i never want jamba again
First Time Fail 1/5
The first time I tried to use the app directly from the email sign up link it failed. It just sits at the splash screen and never moves. Perhaps I’m the lone exception but this is a straight up fail for me.
It’s just not loading. 2/5
The app used to work, now for some reason it just sits at the loading screen and never loads. Even after deleting and reinstalling the app. 🤷🏻♂️
Refreshing, easy to customize
Fee to use app?! 1/5
Why is Jamba Juice charging a .35 cent fee to use their app? That’s just plain crazy! Also, there is no place to put a gift card, isn’t that a logical thing to include in an app to pre-order? Deleting app!
Think twice before using this app!!
Rewards could be better 1/5
By Trevor moo
$3 off reward is pretty weak considering I spend $35 + for the reward. I’d like to see higher amounts off or free drinks after a certain amount of smoothies ordered.
Rewards system is a scam 1/5
Ordered a watermelon breeze specifically because I had a reward for $2 off the drink. Confirmation screen shows my reward and the discount but when I go to complete it I get charged full price. I would’ve just ordered something else if that’s the case. Called the Jamba to cancel my order they said to do it in app but that was not an option and they did not know how to cancel it either. Won’t be using this again.
Service fee? Seriously? 1/5
Downloaded the app to be able to place online orders but then found out that they charge a service fee to use the app. No thank you. Will just order in the store.
Needs Apple Card Integration 4/5
Pretty good overall. Would be nice if I didn’t have to type credit card information and instead just auto-populate my Apple Card info.
Terrible app 2/5
Not sure what genius developed this app, but they failed. Constantly crashing, “can’t find you, out of this product, please pick your store, login.” Always having to redo every time you open it up.
$.35 service fee 1/5
Disappointing to see a $.35 service fee to use the app when ordering. What a total rip off
By Really annoying bugs
nice and easy to use
Screw this app 1/5
I just spent like 15 minutes putting in my card three times only for the thing to bug out at me every single time it’s way easier to just go in and order screw this app fire whoever made it
Total deception and scam 1/5
Jamba now charges a 35 cent “service fee” just to place a mobile or online order that they are hiding behind “Taxes and Fees” when you order. Just another cash grab from a big corporation taking advantage of people during a pandemic. Absolutely shameful.
Great Staff 5/5
Jamba juices are delicious, but the staff at the Campbell location make it a great place to go. Specifically, Janette and Arthur are amazing!
Best place on earth!! 5/5
By Queen Bee Yo
Right now I’m Vibin on the plant based watermelon breeze, and I can’t wait for fall to have that pumpkin smash in my mouth once again. Thank you Jamba Juice for having the awesomest oatmeal ever to bless my belly, you guys really are the best place on earth.
By addictive caring
Bro I couldn’t even order because I was at a friends house and didn’t match my location
Error Message For Address 4/5
I cannot have Jamba delivered due to an error message I receive when I input my address. It says, “More than one result was returned for this address. Please make address as special as possible”. I input all info requested such as unit number and name of complex but still does not work.
My favorite since the late 1990’s! 5/5
Jamba Juice was under a different name when I first started going to Them for smoothies! I love their fresh squeezed orange juice in my favorite smoothies. And I love their bowls!! I use the app to order from time to time too. Just wish my old favorite was on the app. It is Orange Berry Blitz and I would want to substitute the fresh orange juice for .75 more. Thank you!!
Limited menu and bugs in the system 3/5
I really don’t understand why they don’t have all item from the menu available. We would order a lot more if they did. Also there is some weird bug when I try and order a large.
This app saves rewards and time. Great business model!
My husband and I love Jamba Juice is very healthy. The staff people are friendly. The Jamba Juice is partner with DoorDash.
Orders invalid 1/5
By Disappointed Service Member
Every time I try to order with app it lets me build an error to say it’s invalid.
Pickup fee and no Apple Pay 1/5
Why do I need to pay to pick up my order? Absurd!
Why don’t you accept Apple Pay? Does your team specialize in cyber security? Probably not.
Jamba Juice 4/5
Amazing just missing items on app
Amazing ❤️❤️ 5/5
Unreliable and riddled with bugs 1/5
The review title says it all.
Gift cards can’t be used 3/5
I was gifted a gift card from a student at my school. I was bummed to see that I couldn’t redeem the Gift Card on the app. There is no section that allows you to choose gift card over debit card. I’m sure it’s because Jamba uses a third party to deliver, but the third party should adapt to those companies gift cards and allow them to be redeemed on the companies site.
No green juice in app 1/5
Why is it that I can’t order my favorite green juice in the app? It’s available in store but it’s not letting me order it in the app. Please fix!
The app won’t work for me. It won’t scan the QR code.
It has been a problem since the beginning. I can’t get any help either!
The Juice is loose!!!
I LOVE Jamba ! 5/5
I first tried Jamba when I went to visit my sister in Arlington and instantly fell in love! I was sad every time I had to come back home to Lubbock but then years later we ended up getting one too. Yay!
Great food, poor app 1/5
No support for Apple Pay and no auto fill to add a credit card. These are tables takes for a modern mobile app
WHY CANT I REDEEM MY REWARDS 1/5
i downloaded this to get the promo, but can’t even use the promos! Bahahaha! Wow
50% off takes time 4/5
The sign said- sign up is quick and easy- get 50% off first smoothie. I signed up then tried to use it and they said, no it’s not coming through. So I did have to wait 15 min before I got the discount.