Latest update breaks app working with charge 3 1/5
I was pretty content with everything, but the latest update broke the app from working with the charge 3. Music plays fine through my iPhone , but the app won’t connect. I tried resetting the speaker to make it work, and now I’m stuck with all the horrible start up noises!! How frustrating.
So badly programmed 1/5
This one of the worst apps I have encountered. To pair to Bluetooth speakers it was nearly as complicated as doctoral dissertation. JBL could and should do a better job in supporting products, especially since they advertise for this functionality!
Doesn’t work with Flip 3 ! (Stealth) 1/5
I bought a flip 3 from amazon. Sub-type “stealth” I don’t know what that means but this app won’t connect to it. App says flip 3 compatible but it’s NOT. Thank you for nothing JBL. Wasted my money on the speaker just because they don’t know how to write software. Listed in Bluetooth as “JBL FLIP 3 SE”. Can’t do firmware update so what you get out of the box you’re stuck with. Why can’t anyone write decent software for a multi-hundred dollar speaker. Same result using android phone and version of the same garbage app. Angry.
Great but... 4/5
By kjv dawg
I like the app overall but i wish you guys could make the app already recognize the speaker right away instead of waiting for it to turn on and THEN connect, and it would be cool if you guys had like an equalizer so we can test how we want our speakers to sound with more treble or more bass or a little bit in between, also it would be super cool if your guys had a turn on button from our phone to your speakers which woulf be aweseome just the futuristic technology type thing. But overall i still like your app but thats just all I wish you guys could update
too few features 1/5
By ios 5 was the best
I was expecting to:
- view battery charge level
- apply EQ presets to the DSP circuitry on the speaker
- downgrade firmware
I can only rename the toy, setup multiple speakers and setup stereo mode and use SIRI.
When you upgrade firmware, sound changes, some like before, some like after upgrade, you have no choice to revert.
I'm on v18.104.22.168 and an youtube review shows v22.214.171.124 sounds different.
What happened to Charge 2+? 1/5
By i hate bits and bytes
This won’t work with Charge 2+. Why? The speaker works fine. Why did you drop it?
JBL / Harman Charge 4 2/5
Bought this speaker (on sale at T-Mobile) out of desperation for use on a long road trip in an older vehicle. The speaker sounds fine - no problem there. Bluetooth connection is good. The ability to charge the phone, iPod, tablet, or whatever with the speaker is a plus.
The app does allow one to switch off the annoying “wake” and “sleep” sounds, and change the name of the speaker - and that’s it. No equalizer... nothing. Other than really bad graphics for stereo and party modes.
JBL, Harman and Harman Kardon apps all have poor reviews - now I know why. I guess the app department is a floor or two below the mail room or off in some far away forgotten corner. Pretty amazing for large corporations that used to garner some respect for quality products.
Stereo link as default! Is it really too much to ask??? 1/5
Seriously ALL I want to be able to do is put my 2 Flip 4’s in stereo mode WITHOUT needing an app to do so... there are 20 dollar Chinese crap speakers that allow this and JBL can’t? Seriously can never recommend these products to anyone they have so much potential and all it would take is a link button press on the speakers to switch between modes but we need this terrible app which never works right???
Please fix this. PLEASE!
Not working 3/5
By Ilma Fatima
The app was great when I started using it first and now it no longer connects to my pulse 3. It keeps showing “searching device” for ever. Help.
😢They destroyed simple app 1/5
It doesn’t connect to my charge 3 anymore
Garbage App 1/5
Fix your App JBL it doesnt work. It does not easily pair to my Charge 3 or Flip 4. It doesnt automatically pair to either one without having to go through 4 steps of pressing buttons etc etc. The firmware is crap and your app is crap. Look at your average rating, you dont care do you?
JBL Charge 3 1/5
Have used two Charge 3s in stereo mode for months successfully paired through the JBL Connect app. New update doesn’t even recognize one speaker connected via Bluetooth. NOT HAPPY.
Worthless app, great speakers 2/5
To say this app works properly even 40% would be an overstatement. It’s almost as if JBL is engineering the app with the intention of dramatically reducing the functionality of the speakers. They literally sound WORSE now. Getting two matching Charge 3 speakers to function in stereo mode has now become a pipe dream that is seldom granted by this dumpster fire of an app. My opinion of JBL as a company has been severely lowered by using this app.
Connect for laptops ? 3/5
By Blabbymouth Jay
Why is there no jbl connect for Imac laptops or desktops ?
Don’t believe the hype 1/5
By cool breez
What a freaking joke! I bought 2 charge 4’s specifically so I could put them in stereo. Well, it doesn’t work. The app can never find the speakers and it automatically reverts to “party mode”! Then you can’t even put it back because the app can’t find the speakers again! I see reviews talking about this problem from one year ago and a JBL still doesn’t fix! So disappointed and done with JBL.
Can’t get stereo to work now 1/5
Installed latest version and now can’t get two JBL 4 speakers into stereo mode. Worked fine before this update. Stereo was great, miss it.
Application won’t connect to my Charge 4 1/5
By jbl customer
I downloaded the app as instructed by the user manual and I can’t get the app to sync with my Charge 4. Perhaps a app update is warranted. I’ve read reviews online and I can see other people are also having this issue.
It doesn’t even connect to my F4 🤦♀️ 1/5
Flip 4 connects in stereo 5/5
I have two Flip 4s that connected intuitively and in actual stereo thanks to this app. Worked first time. No hassle. I’m not sure about all the other negative reviews, but these are working like a charm for me. I bought the speakers through Amazon because I saw all the negative reviews and Amazon has an excellent return policy. No need for return so far. Will update if I find flaws.
Good speakers, TERRIBLE app. 1/5
By Rick W. (taken)
With the connect button on the speakers themselves, the app does little more than set an expectation of being able to have stereo surround from two speakers and smashes that expectation into a million pieces. Short of melting the phone and speakers into a single mass, they can’t get any closer than the app asks me to get them. Resetting the app, the phone, the speakers does nothing to help whatever software issue this thing was birthed with. JBL wasted some money developing this app and tarnished their name in what to expect from what has typically been a good brand. IF it magically works from time to time, it’s really nice for someone who travels and lives out of small spaces, but it’s volatility has offered nothing but frustration.
Clip 3 1/5
Add the clip3
Fix the issue???? 1/5
Just got a jbl pulse 3 and it doesn’t connect to the app? looked it up and apparently people been having this same issue since 2017?????
App won’t connect to my speaker 1/5
My phone is bluetooth paired to the speaker and working. The app does not recognize this no matter what I do. I have turned speaker on and off again. I have re-done the pairing process multiple times with the app both opened and closed. Nothing works.
JBL pulse 3 does not connect to JBL connect app on iphone xs 1/5
JBL pulse 3 does not connect to JBL connect app on iphone xs, stays in discovery mode, connects only to music app but not
To the “connect app”
It’s okay 3/5
The app itself is okay. There is a delay between speakers when the music first starts playing (I have a Charge 3 & a xtreme 2) but it’s not too much of an inconvenience for some, it is however an problem. If I had to add one more feature is a turn off button for when you’re far from the speaker and want to turn it off.
To much bugs.
Stop stereo mode after 10-15 minutes.
Where is landscape mode. 2/5
By Pleased Once Again
If you are going to create an app make it a good app, not something that is half a**. You need either better managers or business analysts. You can barely see the battery charge status and why is there not landscape mode? Why just Portrait? I use landscape on my iPad more than Portrait. Please don’t blame the developers for this poor excuse for an app. This is either poor consideration or lack of consideration on the Business side or IT not providing proper support and suggestions to Business. Are 2 stars the best you want to do? Since you take pride in sound quality you should take pride in building a quality app.
no support for clip 3 1/5
no support for jbl clip 3
Battery sucker 1/5
Installed app and had to recharge device almost continuously. Got rid of it.
Limited features 3/5
For one thing, it would be really convenient to be able to turn on the speaker from the app!!
This thing won't connect when already connected to the speaker. Was fun. Then just no longer works. Everything is up to date. Tried disconnecting and reconnecting. Tried forgetting device. Powering off and on. Nope...
Uninstalled and reinstalled. Nope. "Doesn't find speaker"
Needs to Add more support 1/5
this app looks good, but it needs to add support to other JBL products such as the JBL Clip speakers
Update = Downgrade 3/5
So this app and speaker, JBL pulse 2, has been perfect. Updated the app a few days ago and now if I leave the app, minimize it or allow my phone to go to sleep, THE AUDIO STOPS playing through the speaker, yet the visual (rain showers, fire,etc) continues. Don't most app updates remove bugs versus installing them? Can we get it back to working perfectly again please ?? Easily 5 Stars until this happened.
Not so happy with the update. 2/5
When I got the app originally it worked really well this most recent update it can’t find my charge 3 even when I’m playing music from iTunes through it.
By Phoenix gold
Hi can i have just one light without the show that i can play relaxing music and read a book before sleep please please please
Fixed bugs and improved stability? 1/5
Really? Did you even test this update? My phone now refuses to play audio through the pulse when the app is not active or when the phone goes to sleep. What a joke.
Update from a 2 to 3 3/5
By Corporate America
Finally got my 2.0 firmware update for the Xtreme 2. During the whole month of May 2019 I would check the app every few days for the new firmware update and finally got it today (6-6-19). Xtreme 2 sounds louder with the update.
My clip 3 never connects 1/5
By og ricchie
My clip 3 never connects, keeps searching even when am already using the Bluetooth to listen to music pls try and fix this up I know my speaker is original so dang am sad about this🤕🤕
Limited functionality 2/5
App only has a couple of functions to connect multiple devices. How about some controls like volume, equalization, or a way to disable those annoying notification and start-up sounds.
More Compatibilities 1/5
By Lillian Pumpernickel
I’m trying to connect my Clip+. Bluetooth connects fine but the app will not discover it.
Wasted time buying a Charge4 in hopes that it would connect with my Charge3 as it states 100 compatible JBL speakers, specifically calling out the Charge3. It gives you a few simple instructions that put you in an endless loop when it’s not working without a troubleshoot. Seems like in reading reviews it’s been over a year and they still haven’t figured it out. Wish I read before I bought. Garbage.
Do not read lot comments 5/5
I read a lot comments about the upgrade and I just have to say charge 3 sound a little better with a clear bass and the connectivity with charge 4 was perfect. Thx guys
It’s great but.... 4/5
It works fine, connects speakers... but the play/pause button doesn’t work, it triggers voice control and doesn’t pause. I’ve never had the problem until I got this app but works great connecting all the speakers I had 5 going at once with no problem. 😃
By Aviator Nick
It’s great for epic gamers like myself to blast good music with the party feature. Only thing is that I can’t change the name to very long
JBL CLIP 2 1/5
It won’t connect my JBL to the app i have the JBL CLIP 2 and i followed all the directions given
Please create a widget to view the battery status or make it compatible with the iPhone and a new design like the one My JBL Headphones would not go wrong.
App is simple and easy to use
Does anybody maintain this app? Doesn't seem like. 1/5
App crashes all the time. My two speakers are need an update but app won't give me an option to update. I do not recommend this app at all.
Firmware update still not working for Xtreme 2 1/5
I called JBL on May 17 2019. They told me it’s going to be another 2-3 weeks til an update will be working . If they don’t fix this soon I will be returning this and getting an Xtreme 1 second hand