Doesn’t make it past BT option 3/5
Pretty difficult to use the app when it won’t let me make it past the Bluetooth setup even after it’s on and connected to the speaker and phone. I wish I could get back the 10 minutes of my life that I wasted on trying to get the app to work.
Update: finally got past the issue. Just had to uninstall and reinstall the app.
Won’t connect to JBL Boombox on a 6S+ 1/5
Connects to Boombox with iPhone 8 but not with iPhone 6S.
Piece of crap 1/5
If zero stars was an option I would put it. Bought 2 JBL charge 3 so I could pair together. In 6 months plus have managed to get the app to work 1 time. What a complete waste! Don’t waste your time. Find another company that takes time and produces good products
Waiting on the firmware update for the flip 3 1/5
I own a flip 4 a charge 3 and 2 flip 3 speakers and I’m really taken back at how I have to sacrifice speakers since I upgraded and I know that with a simple firmware update that they can all 4 work as one
So when this issue is resolved I’ll gladly change my opinion from one star to five
Where is Xtreme2 3/5
By Enriko Randika
When would be the release date of JBL Xtreme2.
FINALLY!!! Can connect Charge 3 & Flip 4!!! 5/5
By EQUAL SPACES • EPIC THERAPY
Needed to update Charge 3 firmware.
***YOU MUST HAVE THE CHARGE 3 PLUGGED IN THE WALL/CHARGING THE BATTERY WHILE UPDATING*** Do not close out of the JBL app while updating either. As an added benefit, my Charge 3 SOUNDS SO MUCH BETTER. The update enhances the treble; whereas before, voices were muffled. Everything took about 15 minutes. I did NOT update my Flip 4. It is senseless to “update” any speaker if it’s working perfectly. Too many times, a so called “update” is responsible for downgrading performance. Overall, YAYEEEEEE!!!! Finally, after a yearlong wait, I can begin purchasing additional speakers to perform as they’re advertised. Imagine that! Developers make the app do what it’s supposed to; and Voila! Revenue raises.
App crashes and broke my JBL pulse 2 1/5
The app crash while updating and now my JBL pulse 2 will not turn on or respond to any of the button press. Gonna try to swap out the speaker only has it for one day
Music fades in and out randomly from speaker to speaker. What a joke. Looking into a class action suit im close friends with several lawyers who specialize in such things. Half of my social circle got jbl’s mostly for the compatibility they advertised. All lies.
I never leave reviews 1/5
I never leave reviews, but this app is truly awful. Not intuitive at all. You have to press some of the icons several times to get them to activate. And the most frustrating part of all, I spent $200 to get another speak so I could use them in “party mode” and after 4 hours or YouTube videos and contact support, they still don’t sync.
This app only seems to work about 30% of the time. Which is terrible because most of the time I WANT it to work is when I’m trying to show off how good it is. Will be deleting the app and not using it again until reliable. But so far seems to be a waste of 54MB on my phone I could be using for literally anything else better
Won’t work 1/5
The app used to work with my pulse 3. Now it says I need to have Bluetooth on and connect the speaker. Duh! It’s all been done but I still can’t get passed that screen. And the lights on my speaker only half work. There’s no damage at all. The same day I bought it I started having issues.
It doesn’t work well 2/5
For some reason it doesn’t detect my JBL Boost tv speaker.
Connection issue 2/5
I have a pulse 2 and a pulse 3 i would lile to connect them together like use the connect feature but its not working can you help
By vinny dmg
Update : March 25
Now it’s working fine the update fixed the problem I guess!!! 👍👍
I used this app for 2 days (the party version and the stereo one) now it doesn’t work at all. I open the JBL app and it tells me that I have to turn in on my Bluetooth so i can use the app. The problem is my Bluetooth is on (both speekers ) and still ask me to turn in on so I’m stuck and I can’t not used it!!!!!!
They dropped support for JBL pulse 1.....
Total trash 1/5
Won’t go through launch screen. Says “turn on Bluetooth” even when the speaker is paired. How did reviewers even let the app to the store???
I like the speakers... I don’t like the software. 2/5
I use two flip 4 speakers that sound amazing when they are set to stereo. The sound good in mono also, but stereo just rocks.
My issue with the software is that I don’t know why the default isn’t to automatically go into stereo when a second speaker is connected. That would feel so much better. Instead, I have to open an app, Wait as long as a minute sometimes for the second speaker to connect, and hen manually switch to stereo.
If this isn’t bad enough, pausing the music, receiving a call, changing the sound playing app can all switch the speakers to stereo and in which case, you have to manually switch it back.
I would almost prefer not to know that a stereo mode exists.
Extremely disappointing. 1/5
This app is trash plain and simple. It doesn’t work at all it just stays frozen on the “instructions screen”. Garbage.
Ruined my charge 3 and xtreme 1/5
By Hrhehbe sneehbdud
I bought an xtreme, loved it, I wanted to gt a charge 3 to pair up with the xtreme, jbl app updated my charge 3 and now I can’t connect to my xtreme anymore. Thanks JBL, just completely ruined my experience
Zero star 1/5
By Not sure idk yet
Cant go pass the turn on your Bluetooth page
😒 App doesn’t recognize my Xtreme 1/5
Just downloaded the app, and have been trying everything (restart the speaker, re download the app, play with the Bluetooth, restart my phone) the get the app to recognize my JBL Xtreme. All I want to do rename my speaker, and I can’t do such a thing. Please update again? PLEASE?
Wont connect to flip 3 1/5
App does NOT WORK FOR IPHONE . Not my 6 , 7 or 10 worked with this app .
But works fine on android .. heh go figure ..
I downloaded the JBL connect app and open it, then it says to connect, which I already am connected. I tried to open the app before connecting and tried to reinstall the app, but nothing is working. Please help.
Need to secure speakers "passcode" 3/5
Need either a passcode or Mac-address lock, i seriously hate it when anyone passing by and overrides my music. Immediate solution is required
Extreme limitation? 4/5
I got 3 JBL Xtreme planing to crypto next the 3 of them, but only 2 connects simultaneously. Please fix it! Also take care of the delay so I can use my speakers to watch movies! DO IT!
No iPad or Apple Watch functionality 2/5
Connect does not work with Apple Watch or the iPads because there are no ops for them on those devices. I prefer jbl over bose but might have to switch and sell my jbl wireless speakers h til they come out with apps
Needs fixing 1/5
New version keeps saying turn on Bluetooth when its on already
Doesn’t even connect. Pathetic. Would give 0 stars if I could.
Somewhat great app 4/5
The only featuring using the app is to change the light show on my JBL pulse 2
Pulse 3, where’s the RED at?! 1/5
Color wheel needs to be updated to feature more detail color options. Got the Pulse three hoping to pair it with the red theme of my room. Unfortunately when I try setting it to red I get a hot pink, seriously! Red temporarily shows up during the random color themes so you know it’s possible. Please fix this issue.
Mini clip 1/5
By Why is it so addicting
Can’t get the clip to connect
Totally useless. 1/5
Doesn’t work with Charge3 — never gets past “Turn on Bluetooth” screen. Just awful.
Happy with the additional models that can Connect together. 5/5
I am very pleased with being able to connect the Charge 3s and the Flip4 we have at work together to share music. We have connected up to 5 so far and hoping more people at work buy them.
Please. Get the app right. My charge 3 have a delay in them and keep losing connection. I didn’t have this problem with just JBL connect. Very disappointed.
Why can’t you turn on/off your BoomBox from the app?
Why I’m am not about to delete old/unwanted Bluetooth connections?
There should be some type of password/trust to connect, because if my boombox was in searching mode and my neighbor(s) happen to turn on his/her Bluetooth and in range, they can seamlessly connect and start operating my BoomBox
You should be able to define a given device, that way other past connected devices can’t override your “preferred” device except you manual allow it.
Doesn’t work with Charge 3 1/5
I have downloaded this app for more than 10 times. Even now I have trouble accessing my charge 3. Every time I open this app, it asks me to connect it via Bluetooth to my charge 3 and even though it is connected, it doesn’t allow me to go beyond that screen. Very bad experience!!!
Add clip 2 4/5
Please add clip 2 I was pretty mad when it wasn’t on there but all around it’s a good app👍🏾👍🏾
Doesn’t work! 1/5
I was using this app on my android and it was working perfectly. Now I am trying to use it on my iPhone and it just.doesn’t.WORK! I’m so frustrated. It keeps asking me to turn my Bluetooth on even when I have already turned it on - even when it’s already connected to JBL Speaker. And it still asks me to turn on the Bluetooth. It doesn’t let me use the app without the Bluetooth on - WHICH IS ALREADY ON AND CONNECTED TO THE DEVICE. I tried everything. I even tried deleting the app and installing again; still the same problem. So now I deleted it forever.
App update messing with sound 3/5
By BIG SMOKE 415
Just recently bought my JBL charger 3 and updated it with the latest software and every time I go to turn up the volume there is some weird sound close to the end every time I turn the volume all the way up! Ugh ever since I downloaded new software:( its pretty annoying pls fix
iPhone X support? 3/5
Going to plan on updating the app so that it works correctly on the iPhone X screen?
Not working at all 1/5
This app does not work! It keeps telling me to turn on my Bluetooth... it does not work...
It doesn’t work
EXTREMELY misleading app design-this makes it appear that each of those devices can connect to each other. They cannot if some are connect and others connect +. I have 2 flip 3s and bought a flip 4 so that I can play the same music around my house through different rooms. But the 4 is connect + and the 3 are regular connect. Don’t trust the picture.
Not any acting by this app 4/5
I bought flip 4 today and downloaded this appto check and updates the firmware but not conect via this app, actually i think it’s not working by last ios ver 11.2.6 😌😌😌
Cannot connect speaker to app 1/5
Doesn’t work 1/5
They work independently, which they are supposed to do. I can’t link my Flip 4 and Charge 3 together and do “party mode” or the other option. So I’m going to delete the app until they fix it. I’d love to have speakers at either end of the house, or one inside and one outside of the house. Maybe I’m doing it wrong but I doubt it.
Good.... once you update your speakers 5/5
I downloaded this app recently and it was absolutely horrid but.... after I paired my two speakers (2 charge 3s) and clicked the orange button to update them I was pleasantly surprised because the entire app format changed to a manageable format which made it incredibly easy to set up my speakers for party mode or stereo mode overall FIVE STARS!!!
JBL Pulse 3 Upgrade Failure 1/5
While working at my job I noticed we received a new shipment of the JBL pulse 3 that we are selling lower than its regular price. To demo the product in store I connected it to my phone and attempted the upgrade the firmware however I was unsuccessful. I thought maybe it was just a one time thing, so I decided to purchase a pulse 3 for myself. As I tried to update the speaker I was still getting the same error message.
I also tried updating the speaker with a separate phone and stills displays the same error message!
Too much of a coincidence how the speaker is on sale and I’m having the same issue with two separate speakers...
Seems to me like the company knows the problem exists and is trying to push the product at a lower price to get rid of whatever they have in stock left.
Cause I can guarantee I am not the only one who has this issue.
And if that’s the case. You should be ashamed of your company.
You need to figure it out what’s going on or I will return this device and never sell anything from your product lineup ever again
Marginal utility 1/5
By Newton acres
Can’t really figure out what I will use this app for. Would be nice to have the option to disable power up/down sounds on Flip 4.