Please Fix 1/5
My Charge 3 will no longer connect to the app. Please help with this problem.
Finicky app but great when it works 4/5
I had a Charge 3 and bought another. I downloaded the app and at first they didn’t connect. It did take a visit to my phone settings to recognize (again) the Bluetooth connection. Once established, I chose stereo and had a great experience. Remarkable how much better two sound than one. Of course that should not come as a surprise as stereo is different than mono. Definitely worth getting another speaker. Not the most stable of apps but it does work.
A suggestion 3/5
I want to make a suggestion to the next update. I think there should be an update to the App whereby you can disconnect or block other’s Bluetooth connections to your JBL speakers. It is extremely frustrating when someone “chases me off” my own speaker by playing a song that I’m not in the mood for. And I figure that once someone connects to the speaker via Bluetooth, they can easily reconnect even if you did a factory reset on it. So an update to the App to disconnect/block other Bluetooth devices will ensure they are blocked from using the speaker or from “chasing the speaker owner off” their own speaker. Please try to consider this suggestion, I can’t use my own speaker in peace anymore 😢
NB: I have a JBL Charge 4.
This literally doesn’t work 1/5
I can’t get past the first screen prompting me to connect my speaker to bluetooth, even though it’s connected already
Won’t load 1/5
I tried to connect many times but I keep getting the bt screen! I have forgotten the device and reinstalled many times. The app won’t work. JBL y’all need to fix this app
No support 1/5
Why there is no support for the xtreme?
This app does revenue work... I have an up to date phone and a JBL charge 3. The app sh9uld work with those 2. I got on the app... t told me how to pair so I did each instruction. After I did that it connect but my screen was still stuck on connecting I waited and waited but it was still there... it never went away so I closed the app and tried to get back in when I tried to get back in the app was gone... it deleted off my phone and I didn’t even delete it. This gets 0 stars because it didn’t even function right.
It’s ok 3/5
When it works it’s great but it doesn’t always find the speaker I’m connected to and it’s frustrating
The app doesn’t detect my Flip 3 speaker 1/5
By E Whipple
Even though I’m listening to music through it via Bluetooth.
Plz fix does not work on iPhone XR 2/5
I want to turn off the speaker from the app 2/5
I want to turn off my JBL pulse from the app
Latency is an understatement. 1/5
I’m highly disappointed. I bought JBL pulse 3 for the sole reason to pair multiple speakers to have wireless audio throughout the house, and I bought it for the stereo right and left speaker feature you can do when you pair 2 speakers together. The idea sounds amazing, unfortunately it doesn’t work how they market it and for that reason it gets one star. I will gladly update this review if they can fix this problem.
My house is 860 square feet- when speakers are paired it’ll cut in and out even when they are right next to each other and the phones between them. Sometime the song will just randomly speed up tempo while playing connected to speaker (incredibly annoying), the stereo function 9 times out of 10 doesn’t even work or while it’s in that stereo mode will randomly just go to party mode.
I’m honestly highly frustrated right now. I just got these and have been testing them for 3 days and those speaker paring functions do not work properly how they advertise. Especially for the price $200 for one speaker this is an absolute disappointment.
Entirely useless 1/5
The app is unable to connect with my Flip3 despite having no problems connecting through other apps. Unfortunate.
Terrible and lacking important features!!! 1/5
By B. B. Reddy
This app is just terribly designed. Doesn’t recognize my JBL Charge 4 even though it is playing from my phone. Have to uninstall and install again. I tried using connect+ and doesn’t work. It barely plays volume on the second device and continuously shifts the volume on two different speakers.
It would be nice to show the battery percentage left on speaker.
By nickname 24535353
The app won't even recognize that my speaker is connected. I can't even begin to see what the app has to offer. So bad.
No practical functionality 1/5
No firmware updates and no customization. Why even waste your time downloading this app. I won’t by JBL in the future because they don’t continue to support and update their product software.
Jbl xtreme plus charge 3. Not connecting! 1/5
I wouldn’t recommend the app. Doesn’t connect the devices no matter what I try.
JBL Connect 1/5
This has to be the most worthless app I’ve ever installed. There is absolutely no reason to install this app unless you own multiple speakers and wish to place them in stereo or party mode. I think I lost a couple of iq points just exploring the app.
Doesn’t work on IOS 11 1/5
This is frustrating to have great speakers that cant do the job of connect like theyre supposed to. Not to mention the expense of tech that doesn’t work
Battery rogress bar should be BIGGER 3/5
By Dzmitry Burns
I like the app, could you please made charging progress bar bigger? As for me, it’s hard to see battery percentage :(
loses stereo connection ALWAYS!!! 1/5
If I don’t keep app “on top” (use another app on my phone) it will lose the stereo connection every time. when i try to reinstate stereo i get a “Currently Unavailable, Close the JBL app on other phones and move your phone closer to JBL Charge 3” error message. I don’t have another phone with the App, and the phone is literally right next to the Charge 3...fix this dammit!!!!!!!
Pathetic useless app 1/5
First JBL product ever, and while my Charge 4 is pretty decent, I will never purchase another JBL product given how bad the software is. Software useability is more important to me. Even after the device is connected with Bluetooth, the app itself can't discover it. Latest iPhone, latest software, etc. this is a major fail.
By Me again?
Can’t pair a Charge 3 with either my iPhone or iPad.
Useful App But is Missing Key Features 4/5
By I HOPE THE DEVELOPERS SEE THIS
I recently purchased a pulse 3 and I absolutely love it! The light shows are bring and colorful even though a few of them aren’t exactly on beat. The app however is missing some key functionality features such as the ability to turn the speaker on/off and the light show as well. Secondly, there should be a setting to toggle the volume lights on/off separately because the light show stops to show the volume lights. Lastly, it would be nice to see a battery percentage for your speaker.
Jbl extreme not working with a other! 1/5
By Chis Diaz
It like if my speaker wasn’t in the Bluetooth system it don’t work when I was trying to connect to a jbl charge 3
Disappointed with app 1/5
Only rating the app here. There is absolutely no functionality. I paid a lot of money for this speaker and I’m happy with it but the app is totally disappointing. Even the Google home speaker has the ability to adjust treble and bass....
Also please add the ability to turn the device on and off from within the app, as well as the ability to adjust audio settings your presets are not that good.....
Update ruined my speaker 1/5
After installing the update to my charge 3 it is useless, it will not turn on or charge and jbl will not replace it even though it’s their mistake.
Don’t download not worth your time!!! 1/5
Doesn’t even see my jbl xtreme 2 and I paired it too the Android version of this app and it works for that one but for iOS nope won’t even see any jbl speaker that i own and put near it both connect and connect+ speakers nothing works. What a great app JBL.
So not responsive! Almost useless. 1/5
*What a shame* to JBL and to such speakers. Very not responsive. Doesn’t even look they bother to fix anything. Me using it with 2 JBL-4.
JBL are you even reading these reviews? 1/5
Charge 4. Latest version of speaker firmware (it updated after I bought it), latest version of iOS & this thing can’t hold a Bluetooth connection. Music speeds up & gets choppy often. No pride in your work? Who’s holding you guys accountable? It’s a Bluetooth connection, you guys aren’t in the field of thermal dynamics or plotting trajectories to intercept astroids, this shouldn’t be an issue for a company as old as you. And also make the battery indicator larger & add percentage..... can you guys handle that or do you need to tag someone in?
Cannot pair Flip 3 and Flip 4. Only supports one at a time on the app
Won’t detect brand new extreme2 1/5
Good job guys
By I <3 SAK
This app does not work. JBL should be embarrassed to be associated with it. That being said, I love Scott A. K. Ya, u know who u are McMuffin pants!
Doesn’t work. 1/5
i’ve tried numerous times to connect to this app to change the colors on my Pulse 3. While connected to my speaker on bluetooth, the app still doesn’t recognize my speaker. It’s a waste of time and all I want is to change the colors. What a joke. I didn’t spend a hundred and whatever dollars to look at the same colors when the speaker promoted all the cool features it’s supposed to come with.
To improve app 5/5
By Dood With A Nood
Be nice to see the battery % for your speaker when you open the app
Unable to connect 2/5
I’ve tried to connect my JBL Charge 3 so many times and all were failed attempts. I tried following the directions, forgetting the device, and restarting my phone.
Won’t Connect To Speaker 2/5
App will not connect with my pluse 3 or my charge 4. It will sit on the loading screen when I know everything is paired and connected. When it does connect I really do like the app but update to connect more frequently was speaker.
Please update Thanks!
Can’t connect but iPhone is connected 1/5
So the app can’t find the JBL sound bar but the iPhone is connect before and during the pairing process. Hard to give it anything more than 1 if is does not work
I wanted to rename my clip but... 1/5
I wanted to rename my clip so I looked up how, and it said I had to do it on this very app. So I downloaded this and I can’t even get past the discovering screen. So I don’t know what to do now besides give it 1 star because I know my speaker is on and connected through Bluetooth because I’m currently playing music off it from my phone. I know I’m not doing anything wrong because I carefully read on how to connect it to the app, and it JUST WONT WORK. I’m very disappointed and it’s 1:25 am and I have school tomorrow at 7:45, I stayed up late just to be disappointed smh🤦🏼♀️😕
My Boombox won’t connect 1/5
By Birdie F Ifopo
Simple, my boombox won’t connect to this app while it’s already connected to my iphone. Deleted the app and disconnected my phone to the boombox and re-connected them but still no fix.
Good app. Though speaker, very often disconnects and that’s very VERY annoying!!!😩😩😩
Will not control any of their sound bars. 1/5
It’s works great with my Horizon and my Authentic L8 but will not work on my JBL 3.1 or my 2.1... was contemplating buying a 5.1 but not now.
Won't connect 1/5
By Anonymous is the way to go
Been trying to connect my boombox since about Christmas and it won't connect.
Unstable and requires constant management. 1/5
For my purposes, when my pair of JBL Flip 4’s are connected and playing in stereo I could not be happier. But, I have to constantly be involved in maintaining the connection between the app and my speakers. If you let your music play while going about your business the stereo connection will inevitably fail, and rather quickly. If your screen goes to sleep the app shuts down and the stereo connection will fail because it seems incapable of running in the background. Often the whole connection between speakers will fail and won’t even revert to party mode. You’ll just have one speaker playing. The whole point of music is to relax, enjoy, and enhance one’s life, not constantly having to fuss with re-starting an app and reconnecting stereo mode. JBL needs to step up and deliver a quality user experience, which is what we customers pay a premium for.
Will not connect 1/5
I have an IPhone 8+ and this app will not connect to my Pulse 3 or Flip 3. It seems like it would be cool app if it actually worked.
Garbage app 1/5
Won't pick up any of my JBL speakers
No EQ! 1/5
How is there no eq or anything to adjust the sound or response. If you have one speaker this app is useless
Temporary App 2/5
App worked great the first couple of uses. Now, it will not connect to my speaker. I’ve deleted and reinstalled, still nothing! Disconnected and forgot BT connection, and still nothing! Now, I see why this app has such a terrible rating!
Never connects 1/5
Terrible App! Never connects to any of my JBL speakers.