Jeep/MOPAR APP IS GREAT! Just wish there was daily vehicle health reports 5/5
By Gus Lavidas
Love the app but would be more amazing if the app would provide daily at least twice or once a day a health report and what possible might need to be checked due to change of season before something seriously needs fixing. Today went in for a routine 3 month oil change and multi point check of my 2015 Jeep and on the ride home all of a sudden the engine lite lights up and when I was pressing the gas peddle it started to like twerk, jerk like if I went over 35/40mph. I had my wife and son that’s 5 years old and our dinner plans had to be cancelled and return home. Don’t know what the mechanic at the dealer ship did to my Jeep that never had a issue but not even a report was sent to my app or text, email to give us heads up and what it possible causing the engine light to be on steady. I was told by a friend as long as it does not blink it was safe to drive it back home about 35 min away and we did and got home safe in this freezing NY WEATHER. I love the app and love the info it provides but my xmas wish would be to have more alerts and possible of a daily or weekly reminder what my Jeep might need done Or maintance that might be over due and need a tech to just verify the Jeep is in good standing and more importantly safe to be driven
In order to use the phone, I have to get an AT&T account, which I have no desire to do as my IPhone has Straighttalk wireless. So those features are useless that need AT&T account which would be an added expense. My first choice was a small pickup, which nobody makes anymore so my satisfaction with an SUV is not 100%. Nothing wrong with the Jeep, it is nice, just really wanted a small truck like the S10 I used to gave.
Detailed Owners Manual online is inconvenient and very unusable for us as 60+ year owners. Conveyed this in previous communication and received this email stating I would receive a full size owners manual which I never received.
Thank you for contacting the JEEP Customer Assistance Center.
Congratulations on the purchase of your new Jeep Cherokee!
I have provided some information below for your oil selection:
Engine Oil Selection — 2.4L & 3.2L Engine
For best performance and maximum protection under all types of operating conditions, the manufacturer only recommends engine oils that are API Certified and meet the requirements of FCA Material Standard MS-6395.
Engine Oil Viscosity (SAE Grade) — 3.2L Engine
Mopar SAE 5W-20 engine oil or equivalent Pennzoil or Shell Helix is recommended for all operating temperatures. This engine oil improves low temperature starting and vehicle fuel economy. The engine oil filler cap also shows the recommended engine oil viscosity for your engine. Lubricants which do not have both the engine oil certification mark and the correct SAE viscosity grade number should not be used.
I am also sending you a full size Owners Manual free by UPS to your address on file and that will be there between 10-15 business days. I am also including some links and information pertaining to your new vehicle which is quite interesting.
You are always welcome to call us directly with your questions at Jeep Customer Assistance Center by calling 1-877-426-5337.
Tough and Luxurious 5/5
My 2017 Jeep Grand Cherokee Overland is the best vehicle I’ve ever purchased. I went from the rare Volkswagen Phaeton to this vehicle. I love the look and feel of this as well as the knowledge that if I had the off-road it could handle itself.
Why can’t I schedule a service appointment? I get all the way to selecting services but when I try to go on to the next step it hangs.
Why are almost all of the reviews here about the cars and not this app? The app is kinda crappy. Can’t log in. Have requested reset password emails multiple times but don’t get any feedback or response. It’s kind of a joke.
The best 5/5
I was looking for a real SUV and not a cross over wanna be SUV. Drove the Range Rover sport and the Jeep Wrangler and decided to go with. Jeep instead because of the reliability issues with RR’s. Wry happy it’s my JL, it is a joy driving everyday to work and take it on road trips. American ICON!
Useful app except for users manual 3/5
I find the service information on my vehicle useful, but having the manual displayed as a pdf in the app is a terrible experience. The manual needs be searchable text as part of the native app, displayed is easy to read type. Searching or jumping to a specific location in the current app is difficult. The text does not “fill” you screen and is very small. Please update the app to natively include the manual.
To those reviewers who rate their vehicles, I love my Jeep, but this review is of the app not my Wrangler. Surprised to see so many reviews about the vehicles and not the app.
2017 Grand Cherokee Limited 5/5
Just went in to pick my up in service today and was thinking of trading her in and my service guy Justin which is always very helpful and good at his job sent me over to Kody the sales guys which turns out to be just as good and helpful at his job! So I traded my 2016 Jeep Cherokee Latitude in for the 2017 Grand Cherokee Limited. Very nice upgrade and couldn’t beat the price! Kody worked his magic with his guys and got us where we needed to be! Thanks to Kody and his team or I would of drove out of there today with it. He’s a awesome sales guy and would recommend him to anyone! Thanks again Kody for everything!!!
My Jeep 5/5
Love it more everyday!!!!
Can’t get enough of my Jeep 5/5
By Harold monkey
Great features and safety I trust
Jeep Renegade 5/5
An excellent vehicle! It has not disappointed us at all! Great fuel mileage! It goes great up our hill to get home which requires a 4/4. No problems at all! Thanks Ross Jeep for all your help in buying this vehicle!
Trouble Free 5/5
By Turbo Rocket Man
No problems yet.
Can’t register 1/5
You need a confirmation email in order to register. I’ve been trying for weeks from a few email accounts. Jeep is not sending the confirmation. Fix your Registration System please!
No Love for Older Jeeps 1/5
No Jeep wave for a 1998 Wrangler, I get it, Fiat!!
Grand Cherokee 5/5
This Red Velvet Pearl Jeep is the nicest, most luxurious and most comfortable vehicle we ever owned. It pulls our 5,000 lb dual axle boat and trailer with ease. Very, very nice vehicle. TriStar Jeep in Somerset was great to deal with, especially Chris Kalmanir and Steve Marano. 10 stars!
Won’t let me register 1/5
Won’t send me the email to register my account. Tried several times, no email ever comes.
It’s a Jeep. I have a renegade front wheel drive for towing behind a motorhome. I have an old grand Cherokee for 500 mile trip’s and off road and a new 2019 Cherokee four-wheel-drive V6. I hope they last forever.
By jeep gladiator
Amazing vehicle .
I am so so happy with it.!!
The best !!🙏🙏🙏
Love it 5/5
By Irish Beefcake
The ruggedness and comfort combination is so unique. I have had pickups all my life but don’t need the utility of a truck anymore but missed the feel of driving a solid and capable vehicle. This Jeep is really a great fit for that bill.
Fix your registration 1/5
I go to register and it doesn’t send me an email, I’ve been trying for a couple weeks now. Fix it please
Almost useless 2/5
I appreciate that I can’t get info from Jeep but when I want to record my maintenance and other data it never works. Keeps giving me errors. I have good cell service and great WIFI signal. I guess nothing beats good ol’ paper records.
Kevin Joe 5/5
By eyernal love
Mr Kevin thank you for filling my beloved late husband and my dream with my beautiful POWER OF THREE ETERNAL LOVE JEEP GLADIATOR PERFECT JEEP THAT DESCRIBES OUR FAMILY AND MY HUSBAND BRYAN WAS SURLY A WORRIER!! Bless you Mr Kevin 💙💜💚☦️☦️☦️☦️☦️☦️
Mopar app is 💩. JEEP app is 💩💩💩 1/5
To register they confirm with an email. Never even got the email. That is all I needed to know
Fun but not a Highway vehicle 4/5
By Loves Detroit
Fun car for city driving. No worries about pot holes. I think it feels a little rough over 70 mph on the highway.
2018 Jeep Compass Limited 4x4 5/5
By Mike M ou8
No problems yet and this vehicle is a joy to drive with it’s great ride , comfort, style and features .The screen interface is superior to most others. Kudos to FCA for a great vehicle .
By Doughi A
Excellent customer service.
By Big Kielbasa
Love my High Altitude Jeep Patriot , the only draw back is the gas mileage. Should have had the six cylinder engine instead of the four.
Unable to register 1/5
Downloaded the app a couple of times and i follow instructions to register. But i never receive the registration email. I have checked my junk email and there is nothing there.
Best vehicle I’ve ever owned!! 5/5
By phil 1943
I have owned many Jeeps since 1981. I bought a Chevrolet Traiblazer in 2002 just to see if it would satisfy me as much as my jeeps had since it was less expensive. I found out that you get what you pay for and within 6 months I sold the Trailblazer and bought another Jeep. I have always bought the Jeep Grand Cherokee Limited and have never been disappointed. I have owned 8 Jeeps and will continue to be loyal to the Jeep brand as it has always been loyal to me. I would like to mention Anchroage Chrysler Center as the dealership of choice for their fairness, honesty, response when required and treating you like a valued customer rather than a profit to be made.
Needs updates 1/5
Nothing loads on a mobile device correctly
Anything with a drop down option is defective
Unbelievable ride!!! 5/5
This is an incredible vehicle. I am so happy to be back in a Manuel transmission car!! This Jeep is perfect and the ride is really good!!!!
Loving my Jeep, however I just had a major issue with my vehicle. The PCM “fried”. It cost me $182.00 to have the car towed to the dealership, and, as the part was back ordered. It was at least 2 weeks before I got it back. I will be contacting Chrysler customer service about this incident.
Loving the little Renegade 5/5
Using my 2015 Jeep Renegade Trailhawk for work primarily. I do Constrution Sales so I’m not getting stuck on job sites. Plus 29 MPG highway is great on the gas budget. If my allowance was large enough I’d be in a wrangler but for now this vehicle is great. And surprisingly good on light to medium trails. I’ll be buying an older wrangler I can mod at some point
Don’t bother 1/5
I entered in the info for my 2020 Gladiator and there is nothing. You can’t even select 2020 as an option. Don’t bother.
No longer works on iPhone 1/5
iPhone 7 on OS 12.3.1 can’t log into app
Date problems. 2/5
Something is wrong that I can’t change the date. It will only allow today’s date.
Loving it!!! 5/5
I owned a 2005 Wrangler for 12 years. Made the mistake of buying a Subaru however after two years decided to go back to Jeep. Couldn’t be happier.
No email 1/5
By hired guns
Been waiting for an email for a week and never got one
Can’t register 1/5
By Fast Ed
Downloaded the app, put in my email to register, says it would send me an email with more information to get started, never received an email and tried to do again numerous times. Waste of time!
Lost my Jeep Patriot to flooding in my neighborhood and community. 5/5
Due to flooding in my neighborhood and community on March 12th and 13th, I lost my 2016 Jeep Patriot including my home and everything inside my home.
Can’t register 1/5
I have tried for months to register with this app and every time it says email has been sent. i have never received one.
Love My Jeep Cherokee 5/5
By Sherry Turchetta
Big shout-out to Courtesy Motors in Altoona, PA and my salesman, Brent Michael! He went over and above to make the purchase of my new Jeep Cherokee a great experience! Very personable and professional salesman.
Another app you have create a account for 1/5
I am tired of apps wanting me to give up my identity for nothing. This app is almost worthless unless you create an account. Steal someone else’s identity you are not getting mine. How about I make you sign up for a account to read my review
I do like the app but for the longest time I couldn’t enter my own information in. I just entered in a oil change and no problems. Hopefully it will stay that way
Good so far but... 3/5
By rev beagle
I’ve enjoyed using the app as a good way to open my owner’s manual and find a nearby dealer, but despite the app description saying it would have a maintenance schedule for my vehicle, it does not for my 2011 GC. I can still look it up in the manual but it stinks to not have this function when I was told I would. Also I just got this app so I’m not sure I’ve used it enough to give it five stars
My Rubicon 5/5
This is my 9th Wrangler and it is the best !!
Can’t Remove Vehicle from Garage 1/5
Can’t remove any vehicles from the garage in this app! Once you have added a vehicle it’s there permanently! Easy to add new vehicles. Need a “delete” or “remove” vehicle function!!!
Can’t register.. 4/5
By trane 10001
It won’t send the set up to my email☹️☹️
Don’t waste your time with this app! 1/5
By Lindarellie Brown
So many bugs I can’t even count them. Error message when I try to add maintenance records. App won’t advance when trying to schedule service (this doesn’t work by the way). You have to keep verifying your identity with a phone number every time you open the app (hello, Touch ID?). Your maintenance records aren’t automatically uploaded from your dealer. So really, don’t bother!