Very practical 5/5
By JTVB124
Easy for any one to use and make a schedule.
App needs scheduled maintenance information for 2019 vehicles 3/5
By EsperAcademy
It’s been a few months since my vehicle purchase and still no maintenance schedule? I was under the impression that it was what the app was for.
Worst app 1/5
By weanglyyyy
Worst app on my iPhone XS. Takes for ever to load. I could not schedule an appointment.
No more window sticker 1/5
By Orlan_pr
They updated the app and I cant see the window sticker no more 😒
Luv my renegade 5/5
By DebLvNv
So glad I bought my new Renegade! So much fun to drive and great in the snow. Great inside fun features Radio system shuts off randomly and I wish it had remote start, I miss that feature. Asked dealer when I was buying but they would not put in.
Maintenance Schedule 2/5
By Wastentime
App is coming along. Just recently went to look at what service is coming next and it won’t load the maintenance schedule. I’ll bump up the rating when the app is fixed
Very Impressive SUV 5/5
By Ray Avo
Have my Cherokee for 3 months, absolutely love it
Potential 2/5
By Sergeant 19-D
The app has potential however...
When I entered the VIN of my 2018 JG Cherokee on the app it doesn’t recognize “an owner” and to call. Not a huge problem but defeats the purpose of doing all of this online so that I can be put on hold for 30 minutes waiting for someone to answer.
I was very excited about the U-Connect app so I can start the car and find it mobily. Apparently U-Connect app isn’t available in my country (USA) or region (Washington DC) which is absolutely ridiculous because my Jeep that lives here also is run off U-Connect.
Sounds cool but very lackluster.
Never got the email 1/5
By fukc off
I’ve checked the junk folder to no avail. I can’t login because I can’t create an account because I’ve never gotten the confirmation email. I’ve tried the “forgot pw” link, but the email takes so long to come through that the link is expired by the time it does. :(
I made three mistakes to bought three Jeep 1/5
By Shingloong
In May 25th, 2014 . first time buy a Cherokee limited I4 model, I got the lemon transition, rough from 1st gear to 6th gear. I traded in one year and a half when I tried anything kind of engine oil. In 2016 February I changed to 2015 Grand Cherokee limited, before 5000 miles it was fine. After 5000 miles transmission start to rough at 1st,2nd,3rd,4th,5th gear. I changed $99.99 engine oil from dealership but nothing change. In May 2018 I change to 2019 Cherokee limited V6,I heard it’s a big change on this whole SUV, but when I got it the first day, I hated it more than anything. First,not including navigation,but MSRP is $36,360. Second is the Bluetooth connection there is no memory, when I got phones call, it cannot lowdown volume,no matter use iPhone or android, no matter mute my phone or lowdown my ringtone volume. The dealership service said there is no way to fixed. Maybe wait for new updates. Third is the transmission, is still garbage, I change engine oil in 5000miles in dealership and they did the transmission flash in December 2nd,but after I keep driving this week, nothing better only get more worse,before was 1st gear and 2nd rough, a little in 5th, now is rough in 1st,2nd,3rd,4th,5th gear. I think this is my last time to trust the Jeep brand, don’t buy Jeep before they make it better for customers.
Jeep 5/5
By Promodhemi
It’s a Jeep Grand Cherokee. Nothing more needs to be said?
Features not working after IOS 12 update 3/5
By Asher24601
Unable to schedule maintenance online since iOS 12 came out. Please update the app.
On a side note....people stop reviewing your Jeeps on this!!!!! It’s to review the Jeep app not your actual vehicle!!!!
No email 1/5
By ndfspd
I have tried several times to register with my email and I never get the return email I’m supposed to receive.
Very disappointed 1/5
By AppNotWorthIt
$52k Grand Cherokee High Altitude and no hard copy manual. So I download this app and continue as guest because I just want a manual. I select my vehicle and go to the documentation section of the app and I only have two links one that says vehicles older than 2003 have their manuals at some other website and a button for pairing my phone to Uconnect. So I figured maybe it was because I was a guest so I register and add my VIN - manually because scanning wouldn’t work for two reasons: 1) the barcode on my Jeep is way longer than the little window in the windshield and 2) glare and reflections probably would’ve caused issues anyway. Even closed the app and come back in and still no manual listed on the documentation page. Shaking my head right now. This is such a simple concept and app. It’s not like it’s a banking app, e-commerce app etc..., this app is programming 101. Wish I could attach a screenshot to this review.
It does not work correctly! 1/5
By RobertoVaz
it does not work correctly, does not allow writing in description area! 😤
Cannot create account 5/5
By GamalAmra
Tried to register with 2 different emails and no response.
Can’t even use app... 1/5
By scottyrew
Downloaded the app and entered my email to register and start using it. Says “We have sent you an email, follow the directions to get started.” No email received. Have tried several times. No way to contact support. Lame!
Love my Cherokee! 5/5
By Tony Numbers
Both my sons have owned at two or more Jeep Grand Cherokees each and encouraged me to test drive one. The moment I sat behind the wheel, I knew this Jeep was for me. After a week of thinking about it, I went back to the dealer and bought a 2019, Cherokee 4x4 Limited. My only regret, is that I didn’t buy a Jeep sooner.
Not working IOS12.1 1/5
By aStephen
Followed the instructions but never got an email to continue, deleting app. Tried a couple of times, deleted and reinstalled app. Not working on my iPhone X. Tossing mailer into trash too. BTW, why do American cars have all kinds of rattling noises coming out from behind the dash? My new Jeep is a 2018 grand Cherokee. I miss my old Hyundai!!!!
dlekdoc 5/5
By dlekdoc
My 2015 Jeep Cherokee Summit is the best vehicle that I’ve ever owned. It provides the highest quality of performance and comfort in all weather conditions.
Recalls. 3/5
By ACESsiggy
You have the option to schedule appointments and add specific repairs. The app also shows your vehicles current recalls (completed and not completed). But for some reason scheduling a repair you can’t add recall specific appointments at your local dealership.
Add this feature please :)
satisfied customer 5/5
By So ngmthfmth/.'nm
We are so pleased with our Jeep Compass.We wish we had discovered the comfort and ease of driving that we have seen in our Jeep.
squirt
Mom’s Jeep 5/5
By TSteingass
I had been driving a large Denali in order to tow our camper. As soon as we parked our camper permanently I was shopping for a smaller vehicle. My first Jeep was a Wangler sport. I loved it and I’m so excited to own a Jeep again! Thanks to Dealership Derrow of Defiance! I had such a positive experience and loved how friendly and knowledgeable everyone was.
Customer satisfaction 5/5
By maryyito
Very polite and professional staff.
JL Sahara 5/5
By rrages
8100 miles. Not a glitch so far. Excellent vehicle in every way.
havent used the app yet 4/5
By Aims0622
dont know much about the app yet. Thats why its got 4 stars only.
App review 5/5
By Jeep1953
First usage of app and so far I’m happy
Great Purchase 4/5
By Tornado 1
I love my new 2018 Wrangler JLU Rubicon. Best vehicle I have ever owned. I love the service I have gotten at the dealer and the manufacturer. Love it. Wish I could of talked my wife into buying one for her.
Can’t even get registered 1/5
By Dan in Richmond
I tried to register and it never sends the confirmation email as promised (and yes, I checked my spam folder).
2019 Jeep Cherokee’s 5/5
By happydriver
We bought our Jeep in July and have driven it about 1500 miles. I like the handling and about everything else except the fuel mileage. It gets around 22/ gallon and doesn’t have a lot of extra pickup. It is a very well built vehicle and overall I like it.
It’s a 2019 Jeep Cherokee.
Review 5/5
By Brenyn Ano
Ray was amazing and helped me through every step of my tire being flat thank you so much!!! Shawn did an amazing job on my car I love it. Very professional
Garbage 1/5
By r kahler
This app is ridiculous. It won’t let you add past service and include the actual date. It defaults to the day of input. And, right now, it’s not letting me input the service I had done TODAY. One of the worst apps I’ve ever used.
Can not register. 1/5
By noneareleft
I have input my email address multiple times, but have never received an email confirmation and therefore cannot register. The app is very limited without registration. I’m sure it’s a great app, but I am locked out and unable to get a response.
Not working 1/5
By N2yorkies
I downloaded the app tried to register as a new user put in my email several times to complete registration but for some reason I’m not getting the link to complete registration.
Luv my jeep except 4/5
By 911 responder
Luv my 2018 wrangler jl , rides great has all options i wanted.. only thing im not happy about when i purchased in March 2018 i was told there would be no problem getting softtop for this model,well here we r end August still no soft top available. Otherwise would have been 5 stars
Jeep Cherokee Latitude 5/5
By JoeJoe314
5 stars and loving my new ride. First time Jeep owner and so far so good. Very comfortable and smooth ride . Very satisfied.
Amazing 5/5
By SuductiveBeauty
So convenient !!
Enjoying my Jeep❣️ 5/5
By tareia's" 2018 jeep renegade"
Keith Maltbie Did an excellent job! He is the man🥇 to go to if you ever want the car experience done right.
I love my Jeep 5/5
By Baby b 0327
Best vechicle I have had!
App doesn’t work 1/5
By XeLPhor
Never sends a registration email. Does anybody test this junk???? For MONTHS the registration feature fails to send a registration email. Both this app AND the MOPAR app. Both have the same registration back end, and both are garbage and don’t work. FIX YOUR APPS!!!!
Horrible 1/5
By JPSinFL
50k Grand Cherokee, purchased new. Their high rating is for what the app should be, not how it performs. Back to Benz once I’m tired or this Jeep. Can’t say I didn’t try to support America.
Not ready for prime time yet 3/5
By lpspeck
Not able to schedule appointments using the app. No available choices when I get to drop down selections for transportation type, date, or hours. Just blank boxes.
My Jeep 5/5
By Azscrpn
I found my Jeep at an Audi dealer; I bought this suv one week to the day my beautiful wife of 14 years passed. She had always wanted me to have a true performance auto my entire life so I was leaving having not found one until I happened to hear someone whisper to me, “look over there, it’s here for you”...so one day after I test drove it the people at Audi of North Scottsdale allowed me to purchase it from them. I can’t ever thank them enough because this experience has helped me get through some of the awful, sad, and horrible days I had lived through and see a small sliver of light in my world I now live in as a single dad.
I want to love this app but! 1/5
By rue-75e
I really want to love this app but there is just so many problems with it. I keep getting errors every time I try and update my Jeep info. Makes the app useless.
2017 Hyper Jeep 5/5
By teninkyfingers
So far one great ride, had a Golden Hawk in 80’s and still a blast to drive in on and off road.
Smitten 5/5
By Cotton694
I love my new Jeep Renagade! I never felt so safe and comfortable! There are so many things I’m still learning about it, but that just adds to the enjoyment!
New vehicle 5/5
By red toy 2
Learning about the different aspects of the new jeep
Jeep Compass is great! 5/5
By Mjp1952
Love the car. Service is slow but I bet I won’t need any service for awhile now that the navigational system is working.
Still missing stuff 2/5
By Obwahn802
Still can’t find a users manual. The jl has been out long enough that we should see a manual in the app.
