Gift cards 5/5
Not sure why you can’t use gift cards on their app.
Needs coupon support 3/5
The app is good, I just wish it had support for the coupon codes they email me.
Discount code 1/5
By Meh booty
Still cannot use code
Please bring back favorites finally!! 5/5
9/19/19 update. Got a response from the developer that favorites have been brought back and even my old saves are there. Great job!!
I have four of us and don’t want to get everyone together and the re enter each ones custom order every single time. I used to be able to order in 30 seconds and now the time it takes every time I won’t bother until you guys fix this issue. Take notes from the Jimmy Johns app! “Repeat order” done...
Best subs in town 5/5
By RLB JR
Italian is my favorite
❤️ Jersy Mike's Subs 5/5
This place rocks! They make the best, most tasty subs and sandwiches anywhere. I go to the Viera, FL location about once per week, and Tyler and his team do a great job at getting all those online and in store orders out the door fast and furiously, and correct. Delish!
Wrong locations galore 1/5
By fitzhenry man 788965447&888
Terrible app. Always sending order to the wrong store. Don’t bother.
Order made a wrong location. 3/5
So I placed an order to the wrong location. I proceeded to try to cancel my order online which I couldn’t do within two seconds of placing the water. I’ve been called the store and as it says to do online and attempted to cancel. I was told that they cannot cancel in store and I would have to try to figure it out online.
A perfect app at the perfect time Jersey Mike’s is awesome 5/5
So easy to open and so easy to operate and it’s always ready for pick up
Great App!!! 5/5
By Andre DP
I love going to Jersey Mike’s I don’t mind waiting in line sometimes at the restaurant, but I decided to try the app and it was very easy to use, finding the right sub, placing an order and using my points. Very easy and fun to use great job Jersey Mikes.
Jersey Mike’s 5/5
Just love, love, love there sandwiches! Can’t get enough!
Best fast food online app I use 5/5
I feel like JM’s app is very user friendly.
Love it. 5/5
By Dustin Dial
I love Jersey Mike’s. I love the app. Keep up the amazing service!
The Best Subs EVER‼️‼️‼️ 5/5
They are fast, meaty, and I must add the BEST SUBS EVER🗣🗣‼️‼️‼️
Best I’ve had in Fayetteville NC 5/5
By Joe's belly
I’ve paid the same price at a competitor that starts with a B. And I bought from them off Owen. The problem was Bald. wasn’t any good. Not for those prices. I complained with no satisfaction. So now I’m at the best! Jersey Mike’s. No joke for good taste buds. And here they are glad to see you. Not the impression I got from Bald’s. Or, that other place beside Walley Greens. The subs there beside Walleys on Owen are very sloppy made and taste wacko. I complained so many times I just gave up on them!
Don’t go through the pain I did looking for a good sub sandwich. Jersey Mike’s is good for what’s making Joe’s belly talk. Laters, joehncfay aol.com
The app is amazing! 5/5
I love this app. Easy to use and extremely accurate with pickup time.
Good app but missing favorites 2/5
This was a nice upgrade for the app but a major major mistake in building the app was removing any existing favorites that an existing user already had currently they don’t have a way to store favorites that is a big mistake in building the app on the developers portion. Obviously someone wasn’t paying close attention to the development process.
Love it 5/5
Very user friendly and I love the ordering in advance feature.
By Big T's
The app works well. Sandwiches are priced on the ridiculously high end, but I have limited options where I live and the points program is a good incentive. I receive text promotions for double points day, but do not receive double points when I order through the app. The store didn’t even know it was double points day. Visibility of the amount of points I’ll revive for a given order would be nice, and also that you honor the promotion of double points day.
Great App 5/5
That was easy and convenient!!
A family fave! 5/5
The app makes it so easy to order ahead for my family or my “work” family! Love Jersey Mike’s.
Need to be able to save your sandwiches 2/5
While this app is much better than previous version because it eliminates the multiple verification steps, it eliminated ability to save your favorite orders...or at the very least it is not intuitive how to do so (still haven’t figured it out). Jersey Mike’s any thoughts?
Improvement idea 4/5
By lando boi
Only an opinion- I wish there was a way to add extra of an ingredient to your food. Like double whatever.
Otherwise super easy! Convenient. We order from work all the time.
By Dj K-Do
This location is the BEST!!!
By Deyna P.
Love Jersey Mike’s...it taste just like home! I grew up in Jersey City, NJ :)
Most times I’d rather pay in cash 3/5
Needs a pay in cash option. Maybe I don’t want to use my card every time. Super easy app to use, it’s not overly complicated like some places
Lunch time 5/5
Jersey mikes is the best in town
Keeps force closing 1/5
Can’t even open it soon as it tries finding a location it force closes I have tried to uninstall and re install and nothing :(
Always great! 5/5
By One time crew
Best subs ever but great employees too. Always friendly! Just outstanding people work there.
Keeps getting better 5/5
By News Reader 2013
Keep the updates coming
Love the favorites
Ordering is fast with Apple Pay
Love it!!!! 5/5
Love the app, preorder and its always ready 😁
Please fix Location 4/5
Awesome app and always has been. But thr update a few weeks ago defaults to last location. Should always be asked! Third time I ordered a sandwich across the country as I travel weekly and JM is my go-to everywhere.
It’s the Best!!! 5/5
Love the food and the App!!
Let us customize hot subs! 2/5
I really like this app, but I HATE how it doesn’t let you customize some subs aside from taking OFF toppings. On the Big Kahuna I like provolone cheese instead of American, and I want to add lettuce and mayo. Can I do that when ordering through the app? Nope. I can only take off items that automatically come on it. This is such a stupid decision. Please change it so we can properly customize ALL of the subs with all of the available toppings! If this gets fixed my review would be a 5 star. The app is good otherwise.
Like the New Look 5/5
The new look app is very easy to use and helps you order exactly what you want. Never wait in line when you put in a mobile order!!
When the app worked, it was great! For the past few months every time I’ve tried to sign in I get the message, “The internet connection appears to be offline.” I’ve uninstalled, reinstalled, tried logging on with WiFi and no WiFi. I can sign into the website without any issues. Not sure what’s going on. Don’t think it’s my phone since I haven’t had any issues with any other apps.
I’m bad with titles 5/5
The app gets an instant five stars because when you sign up, the newsletter box isn’t checked plus everything about the business is amazing, as of writing this review I’m eating Jersey Mike’s
Update app please 1/5
I am disappointed that I cannot order the kids meal on the app for this store even though other stores have it and this store has kids meals when I order in-store.
Well designed 5/5
I've been impressed with this app. The more food apps I use the more I appreciate ones that do it right. You're not forced to enter a credit card. You can use Apple Pay. You're not forced to buy credits, you can just pay for your order in the exact amount. It's also ready to redeem points. I just got a seven dollar sub for free.
Awesome food, awesome service 5/5
By Rob and Mo
Awesome food, awesome service
Mostly Great! 4/5
Love that I can order food ahead of time. I took a star because I used to use favorites, but it seems to be missing.
Best Service 5/5
Shane, Wayne and team always do it right the first time and provide great service with pride and a smile. This place is a cut above the rest.
Love it 5/5
By Busdriver 1
I love the new app I’m able to customize my order much better now!♥️
Love Me JM! 5/5
Love the food and can’t live without the cherry peppah relish!
You can’t edit favorite orders. 1/5
This app is still not back to where it was!!
Not very user friendly 3/5
By Amala Librarian
And they don’t take PayPal ☹️
And near the end of the order it said it lost communication and to call the store to verify 🙄
Still no way to order the grilled veggie wrap 1/5
Old app had it. This one still doesn’t. Can’t order what’s not listed now can I so maybe put the entire menu on the app please.
Response to Dev: Nope. The Grilled Veggie Wrap is a hot sandwich that is available on every store menu, but it is still not available on the app. Adding a wrap option to cold sandwiches is great, but you are still not including the entire menu on your app.
I would suggest driving to your nearest Jersey Mike’s and run down the list of everything listed on their in-store menu. Then try to order each one through your app. That is how I would QA the thing. Doing so would reveal that in fact, you are still missing items. Like the Hot Grilled Veggie Wrap.
Hope this helps.
Easy to use 5/5
Among the best food apps, this is easy to use, clean and doesn’t crash...other sandwich companies should take note.
The old app was better 3/5
I order the same sandwich everyday. I don’t know why you took away the ability to save favorite sandwiches. I also enjoyed being able to see my point balance which i can no longer see. This app is ok to order a sandwich but if you’re a regular, the old app was much better.