I find everything! 5/5
Am so happy when I am looking for something in food to painted ponies as Jet has it all!
Easy to use app great functionality and fast shipping unlike amazon my friend encouraged me to try jet because of the shipping. I just got one shipment i can’t believe how quickly it all came. Jet is a huge time saver for me due to the fact that i can’t always get to the store without walking or asking for rides.
Thank you jet
Online is where it is at!! 4/5
By Bradley stuckey
Fast, easy, and convenient..... I am so glad Walmart bought this company.
Easy and convenient. 5/5
Great customer services and fast delivery on most products.
Easy to use app and amazing support staff 5/5
Just became an app user and it was amazing. I did experience problem going directly from the internet and that’s why I called the support person chat line but the app was a breeze. Amazing prices for the item I used. Will be definitely returning!
Love it 5/5
It is so simple, I don’t get lost like other ones will send me around and around till I eventually find what I want.. My favorite is the history section let’s me re order without me needing to search for those items.. love it
Great app 5/5
I use this regularly. It does what it's supposed to without any problems. I would recommend it to everyone. I love the filters. It makes it super easy to find products specific to your needs. I would recommend this to everyone who shops.
Easy to use 5/5
I have just purchased my 3rd futon through Jet. The first two came so fast I was shocked. They were easy to assemble and I love them. I intend to purchase several so I have lots of extra sleeping space. I am very pleased with Jet
Great alternative to Amazon 5/5
By A sucker born every minute
If you are looking for a company that often beats Amazon’s prices and offers free 2-day shipping (orders $35+), look no further.
👍👍👍👍👍👍 saved 💵💵💵💵💵💵
Great prices and selection 4/5
Jet has had good prices since the beginning and it’s selection has clearly grown over time. The app has gotten more features and a bit faster. The biggest improvement has been in the packaging. It used to be when I ordered, I would get way to many boxes and packing material, but the last few Jet orders have been compact with just enough packing material. Plus the insulation they use for keeping food cold is compostable.
Not everything is perfect. The app is still noticeable slower than Amazon and I don’t see how I can write reviews for items I buy.
Jet service 5/5
So far so good, very good at resolving any issues that may arise, and the team of jet heads are for the most part short of being amazing!!!
Since I sent this wonderful review to you, I have to sadly say that I am now now having to rethink my opinion a little bit. Recently I have experienced some not so satisfying results, that as up to this moment have not been resolved.
Jet app 5/5
The use of Apple Pay makes this the best such app I’ve used! Now that Apple Pay has had some time to mature, it is more universally accepted, but not so much online…
I like the biometric security plus the don’t reveal the card’s actual number. If Jet gives me free shipping, that’s all the more reason to love the app!!
Great app that makes online shopping easy! Organized, personal approach with super fast shipping. Tons of product to choose from...health and beauty products to hunting equipment...they have it all! Give Jet a try, you won’t be disappointed!
Super easy and convenient 5/5
By LRM Mich
I love Jet because I can put items in my virtual cart and save them until I get free shipping (which happens quickly because you can order pretty much anything)! Then I place the order from my house after I'm already in my pj's! It's fabulous! I used to love Target, now Jet is my go to store!
Total scam. You pay almost near full price.... for a freaking half size bottle or they ship you the wrong item that’s pictured. Delete, and never use again! ZERO STARS
Retired Teacher! 5/5
I Love ❤️ Jet!
Save a trip 5/5
We are moving and this is saving me a trip to the grocery store. They usually have items I can’t find In the store, too.
Best easiest ap 5/5
By sunshine and pool
Love jet and love their ap. I can add things to the cart as soon as I think about them. Never missing a beat. Zero problems with their ap. This Floridian loves not having to leave her pool and shop. How easy is this?????! Get the ap!!
Holds the line to Boxed 4/5
I like the generic brand representation. I love the fresh food options. It’s easy to find a little of everything and things out of the ordinary. Only downside is sometimes the pricing is oddly expensive for the same item sold in different capacities.
Re-Ordering is a breeze! 5/5
The most important feature for online ordering through apps for me is the re-order option so I don’t have to re-figure out exactly what I need. I also Love the order history option as well so I can look up dates and keep track of when to order again and how much I’m spending on vitamins monthly.
Happy but 5/5
By Bklyn roe
The jet app is great basically they have everything your items arrive fast. My only complaint is they never send coupons or give you any discounts for customers who always buy. They should send out coupons for all bit just new orders .
Extremely easy to use, fast shipping & great prices! 5/5
The new upgrades to the app make it even smoother and faster.
Very efficient, Jet caters to your every need while saving you money...
Hey! Perhaps we could get the Jet.com team to teach Gov.com?
By BIG TRUCKA
Awesome app and awesome store
Best Customer Service Ever 4/5
Jet has the best customer service I’ve ever spoken to! Their site is also really slick and user friendly. I tell everyone. The only reason they don’t get a perfect 5 is because they do have some packaging issues. About 10-20% of my orders have one or more items that ship damaged. They make it ok though because I know that when I call they will not hassle me, and will make everything right.
Great app 5/5
Simple and awesome!
Got time for this! 5/5
Between balancing a budget and a busy “off shift” work schedule jet has allowed me to shop for anything and everything from wherever life takes me. I found multiple items that I would have to shop a few stores to get, and all at a price that keeps dropping. I do usually save Jet orders for large bulk orders, or when promos are available on items I love. Their variety can’t be beat. You got a shopper for life!
Great Shopping Experience 5/5
I find I am expanding my Jet purchases all the time because of the quality, not knock-off products, availability and the speed of delivery.
So happy with the service and so competitive. Shop here often.
Makes it easy to find what I can’t get locally & can’t beat the free shipping!
Great app! 5/5
I love shopping from Jet! Shipping is always fast. Almost always comes the next day. App is very stable and never bugs on my iPhone X. Jet is my favorite place to order from!
Unusual bargains 5/5
I always check Jet when I’m shopping because you never know if they may have some awesome bargain waiting to be discovered. Ive bought everything from food to boots to shoes to shampoo.
And if there’s ever a problem Jets customer service is top notch. Always quick to get back to you and make things right. All we need is ‘Jet Prime’ so I don’t have to worry about shipping costs.
Okay but could be better 3/5
I’ve just spent the last hour going through and marking my favorite items only to find that NONE of them have been saved. The app is easy to use but this is a major turn off for me. An hour spent tagging over 20 items and to not have them in my favorite list is frustrating. Hoping this is simply a glitch
Good shopping app 5/5
I check Jet frequently when shopping online to compare. Often times they have good values and checkout is quick and painless.
Easy peasy! 5/5
Love the app. Super easy to do grocery shopping and many items are cheaper than in store.
My new grocery store 4/5
I'm using Jet for pantry items instead if trapesing through crowded grocery store aisles. My only wish would be for even speedier delivery--on par with Amazon would be nice.
Very good app very helpful staff 5/5
The app is easy to search and use. The customer service staff is outstanding.
My go to for stocking up on cleaning supplies and much, much more!!! 5/5
I love this App!!!! Jet has truly become my go to for household cleaning supplies, paper products and more!!!
(Case in point, I just ordered the cutest pair of rain boots)
My daughter and I get our health and beauty products here as well!
***I also love that they will ship what’s on hand right away and ship the remainder of your order as soon as possible**
If you haven’t shopped Jet- you are missing out!!!
Convenient Savings! 5/5
This is a great ap, and a great concept. I love online shopping. It seemed like Amazon was the only option before, now Jett is providing a better alternative. The app is intuitive, easy to use, straightforward, and secure. I like that it gives the options to increase savings too! Same great stuff, better value.
Love love love this app! 5/5
By Sanoe Garcia
I use this app all the time! Raising my daughter and running a business can sometimes get a bit hectic :( but I can always count on this app to help fill in the gaps when I forgot something at the store or just don’t have time to shop. So easy to use!
Like this app 5/5
By Soon Law
You can always find surprise in this app!
Great app 5/5
Hard to find items ....ships fast and very securely packaged ...cold packaged goods are kept refrigerated with special cooler packs ....and great customer service is a welcomed experience
Great App and will return 5/5
I’ve been a longtime amazon prime user, but when an item I needed couldn’t be found in Amazon I decided to try JET. I’m here to say it was a great experience! Not only was I able to quickly find the item quickly easily, it was actually cheaper on JET. Definitely continuing to use the JET app.
Great app. Great store 5/5
I buy occasionally on jet and it’s always a please. Super nice user friendly and good looking app!
Jet app is great! 5/5
By NC PhD RN
I really appreciate how easy it is to use, especially compared to similar services. Some add too much info that just clutters the screen. Jet keeps it relevant and easy, and reliable! Thank you, Jet!
Happy customer 5/5
I love this app and the very competitive pricing.
Great app for ordering ANYTHING, and these items are usually less expensive than other sites.
I love Jet! 5/5
The customer service at Jet is phenomenal for an online company! I was missing a piece for a cabinet I ordered and had a personal problem solver get the piece shipped from the company. And he was a veteran. Loved it! I also love the Uniquely Jet toilet paper. It is the best!
Love it!!!! 5/5
They got anything and everything I could go on and makes my life so convenient!!
😡I’m headed back to Amazon Prime 1/5
Firstly Jet is an alternative to Amazon, which in of itself is great because now you essentially have a “second opinion” of whether or not amazon and their wide array of products are selling at a reasonable (market comparable) price.
Now that I’ve started using Jet there have been some unsatisfactory changes:
1. They no longer offer you the ability to do a return straight from your app.
This was possible in December, as of January it is not. When I emailed customer service I was told the app did not have the capability of doing a return, sorry. Well that is BS since it was a previously fully functioning feature (not a month before “it does not have the ability” to process returns). The response overall was deflective, murky, and it felt like someone was trying to give a quick intentionally vague answer to move on without a solution or any actual answers/details regarding the why of the change.
2. Jet no longer offers discounts (as of last week) for using your debit card. When I contacted customer service again, I was told “based on feedback from our members we have discontinued the debit card discount.” What person EVER does not welcome a discount and an optional one at that. Should you prefer to use a more secure method of payment, skip the discount.
Pro (minuscule): Overall at least Jet is an alternative to Amazon.
Huge CONS: not as user friendly or as functional as Amazon; they have discontinued their easy return function straight from the app (however you will notice the “reorder button” is conveniently still working) and have now discontinued the Debit card discount (per “member’s request”)
I’m not satisfied with the customer service. Representatives are deflective, provide general responses without clear explanations and I believe Jet should be more transparent with their members about policies and any changes to those policies if they truly want to compete with Amazon.
ATTN: JET, you may want to focus on adding better functionality and more incentives to Jet AS OPPOSED TO discontinuing such incentives that would make Jet an attractive alternative to Amazon
Overall Recommendation: mehhh, skip using Jet. Who knows what they will discontinue next! Welcome back to my life Amazon