Unable to login 1/5
Useless if you can’t log in.
Pretty Piece - same experience 1/5
I finally decided to fly JetBlue since all my coworkers do. I figured I would download the app since I will be a frequent flyer between BOS and DC. But just like Pretty, I can’t get past the sign in screen. I’ve turned off my phone, deleted and reinstalled the app with no luck. Off to a very rocky start. I’m disappointed! 😞
Doesn’t allow me to sign in to my account. Keeps sending me back to sign in page.
LOVE JETTING IN BLUE!! 4/5
By MY SUGAR!
If you haven’t fly JET BLUE yet!! You are missing out!!
Excellent service 5/5
I have been very impressed with Jet Blue and the service and attention (emails offering specials)I have received since I purchased my tickets a couple of months ago!!
I will definitely continue to fly with Jet Blue and recommend my family and friends to do the same!!
Seat cheat 1/5
They deliberately lie about what seats are available to try and get you to buy seats
By Elaine Sharun
Super easy app to navigate especially for your flight to check-in. By far the best airline app I’ve gone through!
Thank God they’re not using the 737 max
Jet Blue Rocks 5/5
By Queen of the Cascades
Always fly JB if able to! Amazing service. Great flights!
Garbage Ap 1/5
Completely useless when it will not allow me to login, it just continues to go right back to the same screen asking for login information. I can login online but I cannot login with this app. I tried removing it and put it back on, still will not function. Simply just absolutely pure garbage!
Can’t even log in 1/5
I am typing in the correct email and password but the sign in page never lets me login. I uninstalled the app and will have to use the website.
Not Able to sign into app 1/5
Currently not able to sign into the app. So useless for ticketless travel... print your ticket!!
I hate being sold stuff I don’t want. Make it simple to check in so I like the experience
Free bags on Southwest 4/5
Bags fly free on Southwest
Can’t even sign-in 1/5
Apps an absolute joke. Won’t even let me sign into my account. Not sure what good the app is without being to sign in for your flight.
Card scan 3/5
By Mz. International
The card scanner didn’t work
First time using the app and it seems OK. Stumbled through a few screens (add-in’s) and finally made it to the end to “check in”. Next time I use it I’m sure it will be easier.
Slow slow slow 1/5
I’m also irritated about seat selection and cost but dealing with the slow app is frustrating enough
Can’t even get past the “Sign In” page. Ridiculous.
Tried joining but will not let me. Says it cannot process after many attempts.
Point tracker 3/5
My points have not been updated since December
My Fav 5/5
JetBlue has never failed me in my travel. I love the comfort of the flights and the staff.
Clunky, slow App. 2/5
slow, clunky App. Other airlines have fast, easily navigated, responsive Apps. JetBlue runs a great airline. Why can’t they develop a great App, too?!
Fantastic App 5/5
Easy to use!!!!
JetBlue excels 5/5
Integration with True Blue could be better 3/5
I have not yet taken a trip on JetBlue. When I open the app, I’m signed in to my TrueBlue account. But when I tap “view account”, it 1) opens Safari and 2) asks me to log in. For #1, check what my default browser is, because it isn’t Safari. For #2, why can’t you pass credentials so I’m logged in automatically?
No crashes so far, though, so that’s good.
Poor app 1/5
Why is it so difficult to find a trip. I have a flight under my name and i have to add confirmation & name and it still doesn’t recognize the reservation!!! Very frustrating.
By 7 horton
Great service- keep up the good work - go JetBlue - my wife always says what airline when I say JetBlue she is content
Great App 5/5
By Dan koldcuts
JetBlue has been great with updating their app periodically and enhancing the experience I look forward to seeing it in available updates
Leg Room! 5/5
The best. I’m tall and travel often and that’s my #1 need. You guys nailed it!
App review 1/5
This negative review is related to the app not the airline. I’ve been very happy with jetblue. I will gladly change my review and soon as the app is fixed! I can’t view or print my boarding pass from it, and it’s always glitchy. It’s not me because I can go onto the computer and print it out. But what’s the point of the app? Please fix!!
I really enjoyed the flight. The assistance of the stewardesses is excellent. Airplane comfort very good.
Can’t sign in 1/5
By Baldaussie orlando
Book flights, created login via computer, downloaded app and it won’t allow me to sign in. It accepts the password, but doesn’t login in. Sad, very sad that the app doesn’t allow you to access your account
Easy peas 5/5
Check was super easy
Every time I try to book a flight or check a price on my iPhone, it says error when I get to the pricing page. I’ve reinstalled the app, shut off phone, started over again and again. It’s very annoying!! I hope it gets fixed soon!!
Why doesn’t this app ever work? 1/5
It constantly tells me to check my connection but I am always connected to the internet. It is the only app this happens with
Won’t process my request when signing up 1/5
Getting error message can’t process request, check connection and try again. How do I fix this. I deleted the app multiple times and tried on WiFi, data. Nothing. Plz help. Will change to 5 star if it gets fixed.
Why can’t every be Jet Blue?! 5/5
Love, love, love, the helpful friendly Jet Blue People!
App works well but wish there was a back button when you get to the payment page. Also it charged me twice on the payment screen because the first round it timed out.
Best Bang for your buck 5/5
Outstanding service & value always guaranteed
I’m 86and handicapped. Paying $30 each way for my bag to ride for an hour
Login broken 1/5
I have reset my password several times it works fine on mobile web but there is no way to login to the app on my iPhoneX. This is embarrassing as there’s no benefit to this app without being able to login.
The best airline everrrrrrrrr 5/5
By edwin el horse solis
It’s a little pricey sometimes but worth the money. I love it
Mrs joan Ziccardi 1/5
I booked my flight and changed it within 24 hours I read the script wrong and thought there was not going to be a few because it was within 24 hours However I was charged $200 . I didn’t realize all I had to do was cancel and redo it to avoid the fee! I feel like I was tricked
By Tha Shing
Best Airline for 2019
Can not sign in? 2/5
By Khanh Hien Nguyen
After downloaded and installed app to my iphone xs max, i can not sign in with my account with jetblue? I removed and re-installed again, and this problem still happened. What can i do now to use app on my phone?
The Best 5/5
By rosemarie roche
Jet blue treats every one like a VIP
Can’t log it 1/5
It’s embarrassing at this point to have an app with login not working
Slow and unreliable 1/5
The app is really difficult. It’s often unresponsive.