JetBlue - Book & manage trips

JetBlue - Book & manage trips

  • Category: Travel
  • Release Date:
  • Current Version: 7.3.3
  • Adult Rating: 4+
  • Developer: JetBlue Airways
  • Compatibility: Android
  • Links: Google Play Store
4.8
4.86337
1,349,900 Ratings
$ 0

JetBlue - Book & manage trips App

Take JetBlue everywhere you go! Download our award-winning app to book, manage and check in for your trips, access boarding passes and more. Day of travel – Your day of travel is a breeze with key info, including your boarding pass, right on the home screen. Manage trips – Update your seat selection, add extras or make changes to your itinerary with just a few taps. Boarding pass – Check in and get to your gate quickly without the hassle of printing a boarding pass – one less thing to carry on! My trips – Add your upcoming and past itineraries to access everything you need to know. Book flights – Search and book your next trip with ease. Chat with us – Get your questions answered quickly and connect with a JetBlue crewmember through live chat. Travel Tools – Add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport. Inflight experience – View all of our snacks, drinks and entertainment options. My TrueBlue – Enroll or sign in to TrueBlue to keep track of your TrueBlue points, view your Travel Bank balance (if you have one), request points for past trips and enjoy a more personalized experience. & More – Access our flight tracker, airport maps and other content.

JetBlue - Book & manage trips app screenshots

JetBlue - Book & manage trips app reviews

  • Slow, Freeze, stalling 4/5

    By Gt-bannah
    Needs more options, back buttons needs to loads faster and not freeze, JetBlue needs to stop raising the price when you recheck for tickets five mins later. Stop with the tricks we know how the algorithms work already.
  • UNACCEPTABLE DELAY OUT OF MCO ON 3/27/23 1/5

    By LI G2
    Our flight number 2884. From. 4:35 pm flight we have been delayed numerous times to 1:55 am on 03/28/23. Very disheartening for future flights with you!
  • Review 5/5

    By VincentP226Roma
    Easy to use And so much info and customization
  • My trip 5/5

    By Tiineyx3
    Was excellent no complaints. Great staffs
  • Doesn’t show flight delays 1/5

    By Legasseum
    Flight got delayed but app still shows original time. Keeps crashing as well.
  • Bummer! Cheap broken app of a premium airline 1/5

    By Ike₽
    Where is my boarding pass? Why it says “bummer”? Why for baggage I need to type my credit card again? Why for check in I need to copy paste my travel number? Why ur app is basically empty and starts browser inside and I have to log in again? Its basically not an app, it only starts browser. Garbage! Shame on u! Shame on ur premium airline for such a cheap app!
  • App fully of bugs and nonfunctional. Use mobile web 1/5

    By alanfjr
    The app is basically worthless. It was full of bugs, so the chat people told me to delete it and reinstall it. Once I did I could no longer sign in. Seems to be hundreds of 1 star reviews from the last 3 months that the app doesn’t work. Btw, chat wasn’t much use either. 3/26/2023
  • Worst app for years 1/5

    By goatdick69
    Really don’t understand how your app is so crappy. Probably the slowest of all the airlines. You can do better.
  • bad 1/5

    By Grimmie is awesome
    terrible
  • Spot on! 5/5

    By Appreciate Blue
    You won’t be “blue” when you use the new Jet Blue app!
  • Jet bluueeeree 5/5

    By dough718123
    My fav airline
  • Impressive 5/5

    By Ross100000
    Had an amazing experience, love it will fly again for sure.
  • Glitches 3/5

    By Ashleyyabx
    Good app, but crashes and glitches too much for such a big company
  • I expected better. 1/5

    By DaveBWhite
    Surprisingly buggy app on my iPhone SE. Screen jumps to new pages before all info was entered. I’m held captive by a page that seeks permission to track me. I can’t return to a main page. Very frustrating!
  • Love my JB. Yep. I do 5/5

    By Cashmead
    Ye
  • Very very very bad 1/5

    By Bad est
    Very very bad
  • Jet Blue App 5/5

    By Texas travels
    Awesome! Easy to use , and it updates me while i going to the airport, and right up until I board the plane. All the information I need is on the app. Thanks!
  • Consistently excellent 5/5

    By DJN102
    JB can be counted on! Staff is always friendly and professional! Looking forward to my next trip!
  • Embarrassing for JetBlue 1/5

    By Idris85
    I rarely leave bad reviews but this by far the Worst Airline app I’ve ever used. Even Spirit and Frontier have better apps 1) it’s not in sync with the actual website. I had an issue where I changed my password and could not login through this app for over 2 hours. I simply went on the website and was able to do so seamlessly. 2) issues with check in as well. For some reason it didn’t even let me attempt to check in online. Once again I did this on the website within two minutes without issues.
  • This APP act as a Virus 1/5

    By timestorm0
    This APP redirects you were you don’t want to go, and when you signed out it doesn’t sign out even if you erase the APP from the phone and reinstall it. For example my mother also uses JetBlue to travel, when she wants to book a flight I have to sign out but it won’t it just keeps me signed in that is why I have to use a web browser because when I install the APP I’m still signed in.
  • Slow connection 1/5

    By Tamirat
    This app and other jetBlue platforms are very slow. They need to increase their speed connections because it is very frustrating waiting for the app or website to load.
  • Why is it so difficult to add a flight to your calendar? 3/5

    By rantee
    The app is mostly fine but the inability to easily add flight info to your calendar is mystifying. To even find an “add to calendar” link or icon, you need to dig a few layers into “Manage trips”. Once you find the icon, you’re already in a web view overlay that doesn’t respond to clicks (like to download an .ics file to iCal). Beyond frustrating to have to transcribe flight info manually.
  • The best 5/5

    By MejiaJuley
    The best
  • Very clunky app 1/5

    By $57385!
    Doesn’t show available seats until 3/4 of the way thru the booking process. So if you are shopping for specific seat selection, you have to use trial and error. Time consuming and makes you want to just go to Delta.com a much better experience.
  • To many times Too many times for delayed flights! 5 hours sitting in a airport!! 1/5

    By Cat&&&&&
    31/2 hours another time it’s time to move on to another airline!! We cannot trust your airline to get us to our destinations in a timely fashion. We are disappointed that we applied and received your credit card!
  • March 13th update broken 1/5

    By Bdan629
    The March 13th update broke the app on IPhone 14 pro max. App crashes on launch.
  • Jetblue violates Apple tracking opt in 1/5

    By Appaloosagirl2012
    The app does not allow opting out of tracking u like every other app in the App Store.
  • Cartagena Colombia 5/5

    By ElTony SioSi
    Excellent service happy to fly JetBlue
  • Super user friendly 5/5

    By Soldierman 1
    It’s perfect, I use the app every time I fly jet blue
  • Updates 5/5

    By Sam Argod
    I like the new flight updates . Improvement !
  • Nice travel 5/5

    By LEmily07
    Great experience.
  • Handicap 5/5

    By evelynb1
    I want to take this time to thank all of the crew that assisted my sister and I, they took care of us from the moment we arrived to the airport all the way to the gate. My sister is really handicapped she has uncontrollable spasms on her legs and arms, they gently put her in a wheel chair and then upgraded our seats to the front. Awesome awesome 👏 thank you thank you For making this trip experience a wonderful one.
  • Frequent flyer Jetblue Loyalist 3/5

    By Besq.
    I’ve been a loyal jetblue customer/passenger since the airline started! I loved flying JB and for years refused to book with any other airline! If they didn’t fly to a certain destination I wouldn’t go there! Their service (onboard and off) was friendly, professional and top notch, their fares were reasonable and their airplanes were nice and clean! However, so much has changed over the years and now their no longer the outstanding corporation that they used to be! Their customer service is terrible and frustrating, their employees inside the airport terminals are unhelpful and sometimes unfriendly and rude…their fares are exorbitant and the airplanes are unkempt, older and falling apart (the TVs barely work) and the “free” snacks are small and often taste old and not fresh! If you need something other than the stale snack and cup of water they have the audacity to charge you an additional fee…(for ex. blankets and pillows etc..) As a result of their significant decline in the quality of services and business standards I no longer have high regards for JB airlines and my devotion and customer loyalty no longer exists! I’m currently looking for another airline to commit and spend my hard earned money with…an airline that prioritizes customer service and customer appreciation!! Unlike the current JB airlines!!!
  • Great vacations 5/5

    By Iray84
    I love to travel using the jetblue card, earning points towards a new adventure is the best part.
  • Worst experience ever 2/5

    By ber🥸
    This was my worst experience with JetBlue flight number 1760 from Kinstone to JFK was a nightmare to remember I used to love jetBlue, but now I’m so disappointed. I don’t know if I want to fly with JetBlue again.
  • New does not mean better 1/5

    By Hiensgirmevhixbxrvrhkzv
    Do not like the new app
  • Jetblue Top Notch 5/5

    By Baby Burkles
    I love Jetblue’s customer service on working thru Ticket Issues as well as their TV’s and extra space seating onboard Patrick
  • Can’t handle network adblocker 2/5

    By Harrison.frazier
    Poorly coded app, can’t handle ads not loading. App crashes if you have any network-level adblocking such as pihole.
  • Can’t setup app without detailed tracking enabled 1/5

    By sabyers1
    You can’t setup the app without location tracking and advertising tracking.
  • A must have App 5/5

    By Dee291995
    JetBlue app makes it easier to travel. You can purchase tickets, check in to flights and view boarding passes.
  • Cdc part is too difficult to understand 2/5

    By Andyepst
    Ugh
  • Crashes if blocking data collection 1/5

    By CraigIsCool.com
    If you're blocking app dynamics data collection on your network (for example with a pihole) the app either fails to load or just randomly quits. This is poor development from lazy engineers not properly handling failing third party data collection services. Because of such poor engineering practices, this app gets 1 star. Properly QA your app and stop relying on 3rd party data collection services to invade peoples privacy.
  • Crashing 1/5

    By TShen
    Was fine until it started crashing upon opening. Tried deleting and reinstalling, but no luck.
  • Atención 5/5

    By LIL torian
    Buen servicio y espacioso!
  • Terrible app 1/5

    By swtf12340098
    App never works properly
  • Points Tracker 4/5

    By Réy-B-Busy
    Why did you guys change the points tracker to total points instead of points received per statement? That’s confusing and leaves room for much error. Please update and go back to the original format showing how many points we receive per statement instead of total JetBlue points. Someone dropped the ball with that
  • Awful 1/5

    By Nepatsfan2007
    Worst website ever.
  • JetBlue App 5/5

    By CT Train
    Simply the Best!!!!
  • Garbage Company 1/5

    By DENewby
    JetBlue is a joke. Their app is incredibly glitchy, crashed multiple times while using. It won’t let me print my ticket, view my ticket in a PDF, none of the buttons do anything! Not only this, but I flew JetBlue a few years ago to the Bahamas. They lost my luggage for 3 days, and they never compensated me at all even after filing a claim and having to live in the same clothes for 3 days. Awful company, awful service, makes perfect sense why they bought Spirit because they’re both garbage.