Favorite store 5/5
By Jewel foods
Love shopping at Jewel! Especially love the delivery service.
App is great but I hate being forced to review 1/5
I actually really love this app but I will 1 star any app that interrupts me to beg for a rating.
THE BEST STORE IS AT PRESENT IS JEWEL OSCO 5/5
By M.PATEL MUKESH
I AM GETTING EVERYTHING IN THIS STOR BETTER PRICE, FRESH & HEALTHY.
We love jewel 5/5
By living is caring
Greatest customer service
Store in Darien Illinois
No more BOGO option? 3/5
Used the app to place an order today and there’s no longer a BOGO option in the coupon center?
New to Pick up services 5/5
Just started to order/pick up my groceries and am REALLY thankful it is going well.
By ton y jerry
Muy bueno precios. 😘
Good deal 5/5
elk grove jewel on biesterfield rd 5/5
By Grt clips GL
friendly helpful staff
if i have problems with the jewel for you site,
roger or john are there to assist.
manager even walked me to the location for an item that i couldn’t find.
well stocked as long as they get their shipments.
Consumer confidence in spending.
I have experienced good quality meat, produce and bakery along with good service
And good prices over the past 60 years that I have shopped at Jewel!
By Patricia Feher
Jewel is great. Although they might improve on the freshness of their produce.
Not enough room for notes 3/5
Need more room to type notes .more
Jewel Osco associates 5/5
Very helpful in helping us to solve the problems from not getting appropriate offer for a certain items. Excellent service.
Linda experiencia 5/5
By jewel linda experiencia
Me ha gustado siempre asistir a jewel por se frescura en todo y lo que me ha ofrecido siempre gracias muchas gracias.
By 459 RobRoy
I’m curious as to why you “card” people 68 years old, like me, older, people who “look 40”???
Pharmacy Portion 1/5
Does not work. Tried to add family members, prescriptions to refill and always get error message not found. Cannot use pharmacy portion of app for anything.
I was never a food delivery person, andJewel had disappointed me the last year or so, so I went there less and less.
Out of necessity I have had to order groceries in, and you have completely surprised me! The process to order is easy, your shoppers have picked great produce and have followed all substitutions and notes! The delivery options and prices are reasonable and your delivery people have been great, and some were exceptional!
You have restored my faith, please keep it up!
The customer 5/5
Fresh produce and dairy products
What i like about Jewel. 4/5
By Grandma six
The sale prices are good. Cheap chicken Monday is great. Produce is pretty good.
By Sugo Sharon
I love shopping at Jewel. I love the produce department. They always have everything up-to-date customer service there is very good.
I’m back to shopping at Jewel-Osco!!! 5/5
The weekly sales are phenomenal! The quality of the ground round is outstanding! My dog literally will not eat the ground beef from Walmart, but the ground beef from Jewel is no problem.
I save at least $10-$20 dollars a week at Jewel. It’s definitely worth a second look for your shopping needs.
Great store to shop at 5/5
The manager works so hard here right along side his employees! Every one is kind and helpful!
Kankakee Jewel Osco 5/5
I love the Kankakee Jewel-Osco store. Everyone is very very friendly and helpful. Everyone treats you like you were a friend… thank you so much for giving us such great deals when we clip the coupons on the app. Thank you for hiring such great people!
Incredibly well done 5/5
As someone who writes software I expected an app for a local grocery chain to be ok at best. This app is very well done from performance to user interface. The idea to have recipes that lets you add the ingredients to your cart is the best. Followed by coupons that you can clip all at once even if u dont use them makes me say “finally, a grocery app done right”
Only suggestion i would add is to allow to filter by subcategories. In order to browse bakery items, you have to check bagels, then muffins, then bread, then cakes, many of these sections are sparsely populated and i just want to see all the bakery selections at once. Additionally, having apple pay functionality would be much appreciated.
Overall, best grocery app Ive ever used. So props to the developers, they really made this a must have app
Grocery Pickup 1/5
This app doesn’t work properly on the weekends for grocery pickup. It will let you pick a time (8AM-7PM) but all orders according to the app have to be picked up by 1PM.
Today, my order was at 4PM but the app said it had to be picked up by 1PM. When I showed up at 4PM, I tried using the App and it told me my order was already picked up or my time had passed because it was after 1PM. I was able to call the store to get my order.
Not enough coupons 4/5
There are not enough coupons for food in this app. More alcohol than anything else. Otherwise it’s good.
By Jewel prices
Some sales you can get cheaper at a different store even when they are already on sale at jewel. Most regular prices are too expensive.
Needs customer - employee experience improvement 2/5
By Jewels shopper
This app has great concept. However, It has many loopholes how customers abuse it. For whatever reasons coupons does not work (approx. 50% all the time) it is always slowing lines, makes customers angry and more angry if theirs rewards and coupons not showing up. I hear a lot how stupid cashiers are or “look what we are dealing with”. I should not care how much jewel loose profit in coupons or free items because of app abuse but I care how people rudely demand free items and rewards, poorly treat cashiers and slowing down lines on each other. I do not have on-line shopping experience with this app yet.
I love Jewel Osco! 5/5
Wow what an amazing app with great deals
Need to accommodate working people 2/5
By John A. Du
Open the deli later in the morning and stay open later in the evening, at least on Fridays and popular night!
Jewel in Streamwood, Illinois 5/5
Great people & find everything I need at Jewel on Irving Park Rd in Streamwood, Illinois. Clean store, keep doing great job!!
Small store, doesn’t always have the products I look for. 3/5
Would like a better bakery, variety of meats.
First time using curbside and it was very easy to use this app
I’m 32 and this app saves me $ 5/5
I literally saved $27 two days ago. I once broke the self checkout because of the coupons plus prescription bonus. You are the jewel to my osco!
Great store 5/5
By great auntie bb
Love the delivery 5/5
Thanks for always delivering on time
I just love Jewel 5/5
And the app allows me to see the deals
Good Sale Prices 4/5
I like shopping at Jewel, they usually have good sale prices. Unfortunately, the store is typical out of sale items. The store is accommodating when I request a rain check.
Enjoy The Service 3/5
Love picking up groceries curbside, only the second time but this time three items were substituted using organic versions which were more then my original selection. Would definitely use again, though.
Horrendous app update..discounts now lump sum (no detail) in online ordering 1/5
Please help me to understand how “bug fixes and minor improvement” is now removing transparency of whether the items in the cart will really have discounts and coupons applied. Before the update (and earlier in the week as I was building my cart), I couldn’t see this. Shameful update. Details below of how troubling this update for improvement fails.
Prior to app update (dated 1/19/23) if you added items to cart, you saw the price with all discounts apples from digital coupounds and BOGO and group of items deals.
After update you don’t see the discounts applied to each item in cart like before. Now just a lump sum at bottom with no indication of how that happens if all the discounts are really applying (sales so still show).
It was working great before and now with this update (of supposed “bug fixes and minor improvements”) is a massive failure on “improvements” by making the cart display a worse user experience by hiding the cost and the customer has to hope you are applying it correctly.
Perhaps this is the business requirement IT did…to remove transparency and not help the customer to know if the sale and discounts/coupons are really being applied to online orders????
With all of the other online grocery shopping, like Amazon Fresh and Walmart+, showing the discounted prices in the car, this app update (for “minor improvements”) to no longer show the cart’s item discounted pricing (when there is one as well as your clipped coupons), really makes me seriously saying “bye-bye” to Jewel online shopping.. this is massive failure to help users (but a s weakly/scammy way to remove transparency by corporate marketing!). Shame shame shame!
If you fix the massive failure related to to this, it would allow me to raise the star rating back to 4 or 5 stars (from 1 star). AND say “hello” again as this was a great app before this shameful 1/19/23 “minor improvements”. I’m seriously disappointed (if you hadn’t gathered that).
Functionality disappeared last update 2/5
The last update removed the total for each line item on the right of the order summary, deals that were item specific were displayed under each item have disappeared.. There isn’t any breakdown in the ‘Savings’ subtotal… Why Why Why?
Great coupons 5/5
I always get something good with my reward points like tissue paper towels water all the good stuff
West Chicago Jewel 5/5
Clean store Friendly employees
I Like it when they’re buy one get one free sales makes sense. They don’t always do. But when they do, I take advantage of them.
Request for new feature 4/5
Can the developers add a feature that allows for digital gift cards to be listed among payment options? So far, there’s only Apple Pay and Jewel cash, but putting gift cards on the app for contactless payment would be a great addition!
Jewel likes 4/5
I love shopping at jewel. I know where things are and like the brands and different foods they offer. I would have given a 5 but I hate having to put stuff on the phone to get a sale. Just give it to everyone. You are hurting the older people who don’t have a phone or don’t know how. I have had plenty of trouble myself at times.
I wish you would have the U deals easy to find. I find it very frustrating. I don’t want to search in “deals,”. I want it to be right there and easy to see. Askyour register employees their thoughts They know first hand when someone gets to register and dint have that deal. And his time consuming it is to explain and help them find. No I really don’t like your app. Should have given it 1-2 stars. Not 3
And the fact that I can’t even exit this review with ease. All nicknames I pick have been taken. Really? App and review comments stink
App no longer works 1/5
By Tired of the unprofessionalism
Last update made the app stop working.