Wall decor 5/5
I’ve loved searching for the wall art for my newly painted, light gray walls. I’m looking for subtle, yet brighter colors and find a great selection here. I’m looking forward to receiving my new choices. Thanks Joss and Main
The service and ordering is 5 stars 5/5
Love all the quality products would reorder again and again
Easy shopping 4/5
Great way to shop, so easy with little effort to get the items wanted for our home.
View in Room? 3/5
I like the app, but I can’t find where to View In Room. Would love to be able to visualize the products in my space.
Love it 5/5
Easy to use, never crashes, simply great
Round coffee table 5/5
Beautiful and easy to put together
Absolutely breathtaking- it gives the bedroom an ethereal feel-
Ordering another set for 2nd bedroom-
Faux plants and flowers 5/5
By Warm sunshine!
Quality pieces that are packed well and look lovely in the spaces I purchased them for.
Looking forward... 5/5
Looking forward to receiving our new bed. The process was very easy!!!
Mistake after mistake 1/5
I ordered a dining set but got the chairs with no table. Then I ordered a bedroom set, to be delivered after November 30th. The nightstands were delivered before the date in front of an empty apartment. Then the rest of the furniture got delivered in the wrong color and I had to paid the return fees. Unbelievable. Just plain and simple bad customer service. I will not order from you ever again.
How do I view the item I want to buy in my room?
Love this store! 5/5
Hands down my favorite store for the home. You may wait a bit longer for your items than Target but the quality is and customer service are top notch. Website is super easy to navigate and I can save my favorites.
$ to download?!?! 1/5
By Jana suzanna
I was charged $1 to download this app? I’m not sure why, I didn’t see that there was a cost to download the app. Disappointed before I even shop!
Great Store 5/5
By Sunny girl458
They have the latest styles and are so easy to order. Love this store
Great Selection 5/5
We are remodeling many parts of our 20 yr old hm. I love finding new beautiful accents, lights, things to modernize & make our home look like a model home.
Mattress Topper This is the second topper that I am purchasing from you. 5/5
Love products 5/5
I would say out of all I’ve ordered, I have been 100% happy. One or two items not so much but rather than keep them, I gave them as gifts.
Color problems 3/5
By Wary shopper
The available color dots don’t match what you see in the example. If you’re looking for a particular shade of blue, try the gray or the brown! The customer reviews are very important.
Mobile App Easy 5/5
By The Lady Stephanie
So easy to use the mobile app to purchase an item I was notified is available (I was waiting for it for months). My info is already in the app and I didn’t have to wait until Inwas in front of my computer. Easy!
Price change 5/5
By TA Maxi
I was so bummed to see the 3 items in my cart went up $4 each before I bought them.... but was pleasantly surprised to find out that they only charged me for the original price when I actually made the purchase.
I won’t ever use this site again NO customer service 2/5
Ridiculous! There is no way to contact anyone about my ordered products!!
The tracking has my order back and forth in limbo land and I am not able to contact anyone! So very frustrating. Nope not using this site ever again!
The product is beyond my expectations! Delivered as requested!
By yahootie hausenpheffer
Great service including returns. Helpful in this unholy pandemic!!!!
Better than website 5/5
By App Shop Drop
Super quick and easy to use. Everything in the app is visually accessible/ laid out very clean. I got an additional discount when using the app (not sure if that’s just a special promotion right now?).
I’ll be using this app more often!
Lopes Folding chairs 5/5
By dawn 10
Thanks for making it so easy! Can’t wait to lounge in my new comfy chairs.
Always reliable 5/5
By Nuckname taken.
I love this site. Good quality products, quick delivery - never disappointed.
Bad update 1/5
Updated app and now it won’t load. Deleting and try to reinstall. I guess we’re “quality control” for updates.
I like the app and the selection’s of merchandise. Looks like they have some interesting close outs and pricing. Hope the wallpaper I purchased today goes great with my kitchen remodeling project. Nice stay to choose from.
By Paizley and Piper
Love the products and the shipping times are great!
Awaiting delivery 5/5
More to follow
Charlotte, NC 5/5
By New Jersey Gal
Great selection of the items I needed to
Furnish a new home. Very satisfied!
View in your home option?? 3/5
For some reason I’m not able to view products in my home. I’m not sure if it is a phone compatibility issue, but I have the iPhone 8+. It won’t give me the option to view the product in my home. If you have any suggestions, I would appreciate them! Thank you!
It is so easy to shop on-line. Prices are terrific.
Platform bed 5/5
I love Josh and Main. I’m finding the items I’m looking for that I can’t find any other places. Thanks so much.
Will take your money and not deliver 1/5
Ordered a bed over a month ago. They marked it shipped and charged my card immediately. No tracking has ever been provided, however after calling customer service says its on the way. After waiting a month, I contacted again and they have just said they’re looking into and promised to get back to me by a certain date. Date came and went with no response. Have contacted them twice without any response. I guess my only next step is to pursue a chargeback from credit card provider. Buyer beware, this company is not functioning well, at best.
Update: Order was never received so I requested a refund, which was processed minus a $240 return shipping fee. FOR SOMETHING I NEVER RECEIVED - after waiting 5 weeks for deliver! This company is not healthy - AVOID AT ALL COSTS.
No Unsubscribe. Where the heck is it?
SEC SHOULD BE TOLD.
Always when promised 5/5
By Helen CD
When I order, I know my item or items will arrive close to the date originally promised. If anything changes, they let me know ASAP.
Beyond disappointed 1/5
In these strange times I know that we’re in a cove at 19. But why do you keep posting items that are not even in stock and will not be in stock for months you just give people hope and it’s disappointing it’s not nice to the customer but you guys have a beautiful things thank you
Great looking Bed! 5/5
Enjoy the easy purchase of good products. With J&M. Excited to get my next purchase as I need a new Bed.
Ordering Fiasco 1/5
Ordering could be easier. Scanner does not go through. Then entering manually gives an error message. Survey pops up. I am not sure if the order is completed.
Quality products 5/5
I have placed several orders from this company. Products are always great quality.
Great product and Easy to order 5/5
You can order great product with just a few clicks. Their products are the same caliber as quality furniture stores.
Canvas print 4/5
By give up have put 25
It is pretty but have to return it, thought it would be bigger to go over couch and
It is small probably 12 x 15 just will not work. Please tell me where to return it so l can get a refund it was almost $60. Have ordered a lot from Wayfair and everything else is fine . June Frazer 9565338630. Please let me know have tried and tried to call and can be never get thru. Thank you
Review on placing order 1/5
By joss & Main
The process to place an order was ridiculous. Took about 15 minutes and kept rejecting information. And as I sit here and write my review , it is not even showing me what I am writing. I can only assume that it is going through.
Too many updates 3/5
It seems like there is a update to the app several times a week. Too much.
Love Them 5/5
By Stargirl 1
Easy to navigate and access information - I’m all about the details when I want to purchase something - the dimensions, the materials, the images of the product, if assembly is needed and the reviews by verified buyers. These all help me shop carefully and wisely. I love the selection at Joss and Main and I have never been disappointed with something I’ve purchased on their site because they go that extra step to give you lots of information about what you’re getting.
My chair I was having problems with it but finally my card went thru thank you 4/5
By Foster Cathcart
Upbeat Collections 5/5
By Spring Lake Owl
Just enjoy shopping on this site. Lots of ideas to update my traditional but very artsy home. And love the gift ideas and items I see. I usually start here first when I need new ideas.