Prices to expensive 3/5
Prices are way to expensive
Customer bossey2417 5/5
No complaints so far. I only have problems with wait times. But not often.
RIP OFF 1/5
nice that you pay your drivers “more” but the same ride, same distance (forgot something at home and sent it in a Juno) was THIRTY 30 dollars more than Lyft!!! Juno was a few minutes quicker (even though the driver took a detour) because nyc traffic let up a drop. Anyway save your 30 bucks. Lyft and uber at least update their prices when it takes you faster than anticipated. Say no to price gouging at Juno!!!!!!!
Upfront Pricing and No Surprises 5/5
By Ryan Ilano
In my experience Juno has much lower fares compared to other services such as Uber. There’s no guessing or insane surge pricing — even during rush / premium hours the fares are reasonable. Drivers are polite, apparently they get paid more? I like Juno.
Can’t open the app 1/5
By Kissa kissa
After the update the app loading too long. Everything loading too long. Pick up locations is so approximate.
Juno to the world 🙌🏿 5/5
Amazing customer service..exceptional drivers 👌🏿 always on time and drivers arrived in a matter of minutes.
Best rideshare app in Manhattan 5/5
By Momo NYC
I’m a native New Yorker and cab junkie. I was an Uber vip before I deleted my account when they broke the strike January 2017. I prefer Juno over Lyft and Uber any day of the week. The fares are cheaper, and the drivers make a better rate.
Great Service 5/5
Better Then Uber 🤙
JUNO ROCKS! 5/5
My go-to in NYC. Wish it was available elsewhere across the country 😉
Great driver! 5/5
Great service 5 star service 5/5
I love Juno.. I’m new to Juno but I love this car service, top ratings to them across the board
Great Company 5/5
Nice drivers arrive within the time frame specified in clean vehicles, use good routes, and drive well. Prices are more than competitive. Haven’t used another company since we started using Juno!
Juno is the best! 5/5
Excellent service, professional drivers and great prices. Juno is the only taxi company that takes a minimal percentage % from the drivers. If we want the world to change let’s support companies that pay and treat they employees right. I’m done with the other taxi companies most of their drivers are rude, unprofessional, cancel rides all the time and are more expensive. I’ve been using Juno from the very beginning and only call Juno.
Awful, literally the worst. 1/5
Get ready to wait for drivers who are 20 minutes away. No sense of direction. Always, always, always getting lost on the way to pick you up. The apps GPS system on the driver end is useless.
To all Juno’s drivers!!!!!!! 1/5
Juno’s is the The worst company to work for !!!!!!! Since Gett bought Juno it went totally down hell!!!! They are stealing drivers money so to All drivers make sure to check all of your trips fare !!!!!
When are you going to be in upstate New York??? We could use more rideshare up here!! 😔😔
This app does what is required of it 5/5
As stated in title. This app does what is required of it, no more, no less, which in my estimation makes it perfect!
I like Juno!! The service is cheap and reliable! And wish to expand your service outside the NYC also!!!
The cheapest 5/5
By Fish market
I think that Juno is the cheapest all over
Great App / Good Prices 5/5
Although I find Juno drivers to be less common than Lyft or Uber when I am not in a rural area you’ll usually find one. They are usually cheaper AND they give the highest % of each ride to the driver which I LOVE
Very Helpful Driver. 5/5
Very helpful driver
BETTER THAN UBER 5/5
I love this better than uber.
Charging when ride is canceled only to have to wait for a credit 3/5
No other car ride app services do that - even though I canceled in time
By demus w
Hands down the best drivers!
Loser Company 1/5
By Stay away from Lyft
Never gonna be like Uber or Lyft they don’t have enough drivers and more expensive than other companies!
Very economical! 5/5
I’ve used Juno twice and the service has been superb. The prices are very affordable. Juno, keep up the good work!
Better than Uber or Lyft 5/5
If you need a car service in New York City, Juno is the best. Consistently good drivers and superior cars - all at a competitive price.
By motorcycle manic
Only worth it in New York where the discount is, and even then drivers are rarely less than 7 minutes away; at JFK airport I couldn’t find anything but SUV’s with 15 minute waits. It also has always taken longer with these rides, for some reason everyone takes the scenic route
Bad Lyft rip off 1/5
Used to be a great service with an excellent interface. New version of app is a shoddy rip off of Lyft’s interface that tries to force you to use their crappy shared ride option. Other services are cheaper and better. Juno no longer has anything special to offer.
Interface update is bad 3/5
This is my favorite local car service, but the old interface and look of the app was much easier to navigate and understand. The new version with block letters, and black and blue is clunky, ugly, and not as user friendly. I had to search to find the tip option, as it used to pop up after you star-rated you driver. It should be an obvious option. I accidentally finished my ride twice without tipping the driver, and many drivers will get stiffed with this new app version.
Please return to the original look and layout please!
Rey Jov 5/5
It’s cheaper than Uber sometimes or a little more, but the good thing is that no matter what they pick you up where you’re at and drop you off right at your destination, not a 1/4 mile away to and from, like Uber..
Best Drivers 5/5
By Tiger K-The Krying King
So far the most professional and knowledgeable drivers yet out of all the car services. Juno beats Uber and Lyft has the rudest nastiest drivers per date. Juno is exceeding expectations
5 stars 5/5
Always reliable. Always affordable. Couldn’t say more about the new app update. Must download.
Always there! 5/5
By Cit -
Availability is great even in Staten Island, New York. Reasonable rates. Thank you!
The app for the blind 4/5
By y lef
The juno app is not working to well with voiceover for the iPhone users that are vi or blind, it should be a bit improved...
I am Juno driver.well when Juno came the company needed our support to establish itself.so they were taking less commission from drivers if they were the same as Uber when they came out why would drivers work with them .but now that they have stolen enough Uber passengers they also take same commission from us like Uber.because now they know that drivers need them.so their slogan happy drivers happy passenger doesn’t make sense any more they are same garbage like Uber for drivers now.
Customer service 5/5
By S.Singh Sandhu
Great driver clean ride
Beats the competition most of the time as far as price and service.
Better then Lyft and Uber by far
Convenient and Fast! Great alternative to Uber!
By Ben Vernon
The update looks disgusting compared to the previous versions. It used to look advanced and awesome but now it looks dumbed down and ugly. Probably has no correlation, but since the update, the service has been not as good as before. I used to rate it 100% but now I feel it’s dropped to 70% and becoming closer to Lyft and Uber standards.
New version 3/5
Fraudulent. Do not download 1/5
I downloaded this app, put my card info in, and it told me the card was invalid. This ended up being because they started charging me immediately twice $0 which is fine, but then $2, and who knows what else they would do. My card almost got completely cancelled because of their suspicious activity. Don't bother with this app... use one that takes PayPal.
Love this app 5/5
I always feel good using Juno knowing the drivers make a little more. It hasn’t failed me yet! My only recommendation is to make the Tip button a little bigger as I keep forgetting to leave one!
Love it!! 5/5
I used to use both uber and lyft but i got to say that juno is much safer and cheaper. The company respects both the driver as well as the customer. Keep up the good work!!
The service is great but I usually only use it because the discount makes it cheaper.
Just started using Juno 5/5
So far, I’ve had positive experiences. My drivers are excellent & their cars were top notch! I plan on using Juno going forward.
Great App but update HORRIBLE 5/5
Great service! Better than Uber. But this recent update is awful and klunky. It’s slow and more errors, unlike the clean original version of the app.
What happened Juno?? I will still use it but please revert back to the old app.