Watch out 3/5
Watch out- u can get cheap tickets but they have many strategies for trying to trick u to spend massive amounts more in upgrades etc. essentially- the privilege of picking a seat almost cost me 500 dollars on a 200 dollar ticket. Found it impossible to choose a seat otherwise- even a middle seat at back of plane.
DON ‘T BUY your flight here!!!! 1/5
Hidden charge！！ Ticket information error！！Very bed customer service！！please don’t use this sh!t to buy your flight! It will make you feel you‘re throw your money away！I can’t get my money back, so I don’t want anybody same as me.
Love this site!! 5/5
This site is very user friendly, has the lowest prices and had great options for us to choose from for our trip!! Love it!!
Fast booking 5/5
It took me a couple days to decide when would I travel. Once I found the right airfare, it was a breeze !
Easy to get away 5/5
It’s been a pleasure to book with JustFly. They find the best prices quickly and make booking the flights so easy. This is my second time using JustFly, but it won’t be my last.
Why tf is it not letting me to confirm and book
Zero stars 1/5
I tried to purchase a round trip ticket, international, for some reason the site gave me an error message saying my purchase could not be completed and to try again. Turns out only my return flight was scheduled but not my departure. I called customer service to ask and I was assured that flight was canceled and I would see a credit in my card 24-48 hrs. After 48 hrs I called the airlines since I didn’t see my credit and my flight was still scheduled. And now I couldn’t cancel myself since it had been longer than 24 hrs. I am trying to speak with some one at JustFly cust serv. And as soon as I explain the problem they suddenly don’t speak English. Plus I’ve been on hold for over an hour and nothing. DO NOT use JustFly. Terrible service. I’m out $903. Like I have extra $$ to just give away.
Worst customer service 1/5
The worst side for tickets. It is true that give you low prices but when it's your turn to claim for money they are the worst. I bought an insurance that they offer you at the moment and they tell me that it did not cover cancellation after 24 hours and I lost the money of two flights plus insurance. Then I buy another insurance that they say that will help me, not even for active dutty orders (i can’t control military orders) so i lost the money of two flights and two insurance.
Definitely fast and easy
Please do not send me anymore alerts about spirit airlines I will Never fly them against n
Still suffering from
Back injury from seats in Tampa flight in July 2018
Senior Product Manager. 5/5
Yes it was indeed very straightforward to use the app and book my flight.
Love the variety! 5/5
By Gerry Gerken
Finding flights on a thin route (ABQ-RDM) is often a headache. It took a few minutes to look for convenient flights, but once I found them the process was sweet!
Traveling to Atlanta, GA 5/5
My second time using you guys and I love it!!
Hidden cost scam 1/5
Unreliable booking. Once you pay them you are screwed. Charged me 3000 to change a flight whereas a new one just costs 700.
They book fly that doesn’t exist!!
Great rates 5/5
So easy to use. Great rates!
Always easy 5/5
By Carty 434
Always easy to book
Bad company,be careful!!! 1/5
By john boiko
I will never buy thickest with them,I cancelled the flight and they didn’t want to return my money 🤦♂️!!!
Most Efficient Flight App 5/5
By Gabi Lovve
Love this site/app!!
UNETHICAL COMPANY 1/5
By Gentle thunder
Didn’t read reviews before booking bc this app had “4.8” stars. This company charged my credit card $30 more than the flight price I authorized when I clicked “authorize this charge”. WOW. Customer service was pleasant and refunded the $30 for me. But don’t you think that’s super sketchy?!?
They also have been spamming me with promotional emails which I did not sign up for, and when I go to the unsubscribe page, it reads, “you are not subscribed to any promotional emails”. Yikes!
Now that I read other reviews, I’m really concerned that when we show up to fly, we won’t even have a ticket. I would avoid using this service if you can.
International Flight 1/5
I’ve used this site a few times for flights— Alaska, New Mexico, Utah, and now Japan. Maybe for the first three flights I wasn’t paying as much attention to my bank statement, because I’d never had an issue with Justfly.com previously, and actually recommended it to people. Now for my international flight, since it’s quite a bit higher in price, I’ve looked at my bank statement and actually added up the charges. You would think a single purchase through a single website would be one charge, but not for this site! I was charged more than my quoted final purchase from the website. They don’t tell you certain options they offer cost a price, and they don’t add that into your ticket total, but they for sure charge your account without you knowing what you’re being charged for. I was also told the insurance option I chose was priced wrong, so they needed to charge me more money. I’ve now had to waste time being on the phone with a representative who can only read the script in front of her when I call. Since everything is non refundable, despite errors out of my control and literally not knowing what the hell Justfly.com is charging me for, I’ve got one last trip booked with this site, then I’m back to flying blissfully all over the world with no hidden fees or charges 🌍
Insurance terms 4/5
Great app, very easy to use. I would maybe buy the trip insurance but they refer to the terms and conditions but I couldn’t find them.
Terrible service 1/5
Booking with Justfly.com has cost me much more than I ever would have saved. They have booked me with incorrect information and then refused to help afterwards, leaving me to pay the enormous airline fees myself in order to correct the information.
Fake, unreliable, worst customer service! 1/5
Booked the flight and got the confirmation. Then they canceled the tickets and told me that you Creditcard has declined. Then i check the credit card summary and in my credit card summary it says charge was successfully completed and then i call them and asked for specific reason then they told me charge will revert back in your account in 10 days and then i asked for the same deal they they refused hang up the phone!
It was fast and easy. Thank you
Best fly 5/5
By Daisy -fanghe
Only one and best one i believe ❤️❤️❤️
Awesome service! 5/5
By Thomas Castleman
I misbooked a flight and the JustFly customer service team gave me a full refund and I got a new flight booked now. I will forever use and recommend JustFly to all my friends and family. Thank you again for the hospitality and assistance!
100% real discounts!!! 5/5
Since I got this app I haven’t stop using it including booking flights for friends and family, better than hopper 200% I just booked a flight for thanksgiving dates and it’s over $100 cheaper! Cheers and thx Justfly.com.
My Trips 5/5
By going to C PAPA
Thank You For Making it Easier to Go See My Wonderful PAPA
Best Prices Easy Booking 5/5
I have used this app twice to book my flights and every time it’s quick easy and efficient. The prices are always better than some of the well know services and definitely better than direct airline prices. It also gives you options with even lower prices if your travel plans are flexible.
My experience with Justfly.com has been so awesome the last few bookings. Because of that I have returned and plan to continue to do so. The site is easy to navigate and I have bee very pleased with the prices. Lastly, whenever I contact Justfly.com by telephone I have nothing but great satisfaction with their customer service. If they keep it up, they have my business forever.
Layover options not available 3/5
By Raam Raavan
No option to choose layover’s hours + or -
and list is not shorted according to time some flight shows 30 hours in first page of app and when you scroll down it’s shows 50 hours please fix this.
Fast & efficient
Great app!! 5/5
By IG: @shiz_tv
Just fly !! Only place to buy your airline tickets all the time 🤷🏾♂️ .. luv the app .
Sad sad sad 1/5
I have no idea if it’s a communication between American Airlines and justfly but apparently they don’t keep the seats your assigned.
Flying from the US to Rome the seats we were assigned got scrapped and we got new seats but luckily there was available seats they combined for us.
Then we had the same issue coming back from Rome to the US but this time they have no seats.
Not sure if this is happening with other airlines through justfly but be warned if you fly anything in relation with American Airlines
Scam/do not use ( I am filing a BBB report) 1/5
This is the worst company I have ever dealt with.
I had to reschedule a flight because of a death in the family and they told me that I would get a refund for the ticket price if I paid a cancellation fee and provided documents to them. I provided the documents and it’s 3 months later and they kept all of the money and are saying their not doing anything about it. I’m out $750.
When I call them, they have people answering the phone that can’t even speak English.
When you ask to speak to a supervisor they say they don’t have a supervisor. This is awful.
Good deal 5/5
Always finds me a good deal
Quick , easy, and good prices.😃
Love this app
Great prices and easy reservations
New app suggestion 4/5
By Jenn 74
Would love to be able to do a multi airport check in the areas of travel. It would make it easier to get a better rate.
DO NOT USE justfly.com 1/5
If you already booked using justfly.com and you are hoping the app works better than their website, I am sorry. Both are terribly frustrating. Their call center isn’t too notch either, but it is the only real way to get help. Good luck to all you unfortunate people who also used this agency.
By NDT Xray Tech
Love the app it is user friendly for any age
Great Experience 5/5
This was extremely easy low stress!
My flight was canceled and I couldn’t get refund. Only travel credit with restrictions.
Grace’s Flight Kuwait - Manila 5/5
By Arnel Cristobal
Excellent in flight booking JustAwesome,
Just fly anywhere anytime 5/5
I use my just fly app on my phone it’s simple and easy gives me all the airlines flights times and fees. Love it. Thanks just fly.
I love justly.com 5/5
By Li Jackson - Philadelphia
I always book with justly wherever I go for whatever purpose. I highly recommend justly.com