I had two tickets for Thailand and a email that confirmed both. A week before the trip I find out they cancelled one and were no help at all to fix the problem. I was on the phone with them for 6 hours, talked to four different people, yet they couldn't do a single thing to help. Then they blamed me saying that they had the wrong email, yet I got an email from them initially confirming my tickets (so how could it change??) They changed it so that couldn't contact me to notify me that they canceled my flight and also cancelled it without me agreeing to it. Then they charge expensive cancellation fees because they know you have to pay. Justfly is a scam, I WILL NEVER BOOK WITH THIS COMPANY AGAIN!!! Please save yourself stress and just go to the airlines website
Watch out -don’t use! 1/5
Very displeased. Entered dates and booked cheapest ticket to find they had put a flight in the search results with the incorrect dates. I was then charged $75 to immediately cancel the flight! Google flights was just as cheap.
Great prices difficult process 4/5
By Nate Law2
Your prices are amazing but the process for booking is very convoluted. I had to submit my information four times before I finally was able to get tickets.
Flown two round trips. 5/5
I more than surprised with the flights on Frontier Airlines. The flight attendants were more than willing to help me on this no frills airline. Hope to fly Frontier Airlines again
This time I booked my own flight and am overjoyed that I will be flying on Delta. The experience of booking only took a few minutes. So much quicker then having to make calls to various airline s or search the net for the right fare. Thank you so much for your help.
Save your time and money 5/5
I really because of saving time and money is a big deal right?
Please do not use this app 1/5
This app gives grate prices but the customer service is horrible and they well take advantage and lie to your face , and they have made charges on to my card that we’re not me and if you want to cancel a flight they will charge you over 150$ plus and we’ll change your seats with no request , this app is full of scammers
Was fast and easy to book flight and seats
Will use again when I travel
The most terrible customer service fathomable
Excellent App. Very nice and easy to use for fly any where around the world! 🌎
Booking a flight 5/5
By mah jongg mary
Scam rip off 1/5
Worst airline agency ever!!! They are a big scam full of big liars !!! They changed my reservation date without my authorization and took the money of my credit card account because it was saved in their system! When I called to see what’s going on they said they can’t do anything about it and I need to pay $600 to get my old reservation back. I’ve been talking to them for the past three days for hours and no one is helping me !! They keep on hold for 44 minutes and come back with the same information. Worst agent and treatment I hope they will be closing soon and no airlines work with them again!!
The app doesn’t match up to the website 1/5
I searched the exact same trip and received 2 different results. The app is 2x more expensive than the website.
Fare changes at check out are not Fair! 3/5
By Mrs Sallie
Don’t like that the last 2x’s I’ve purchased tickets they increased at checkout because somehow in the last 2mins the price increased!
Awful customer service 1/5
I needed to change my flight I called and the rep ( you can tell it was in India just by the background people on phones ) offered me good flights with little lay overs, price was 563 ( I paid 800 for original ticket , I told her I would call right back, before I could say good bye she offered 100 off to 463 . I said I had to check with family just one more time on dates and would call back . I called back and the lady offered me something completely different with about 30 hrs in lay overs , I asked for a supervisor and waited forever , he finally got on and after explaining everything to him ( Rocky , but you could still hear the Indian telemarketers in background ) he found the original flights they offered me but now he said the price was $848 ! I will never do business with them again , don’t recommend them at all
Amazing easy site! 5/5
I ve been using this site for my last 3 trips to Finland and always find great tickets.
Great site 5/5
So easy to use and always the best prices!!!
DO NOT BOOK with them, specially if you in a hurry... 1/5
If you book with them, except a definite cancellation by the time you go to the airport!
Low price are only available online. The system even allows you to pay, but in less than 18 hours they cancel the booking (you will notice, only if you check your mail). This is a set-up process will make us call them for very long hours, and will end up with a HIGH PRICE. Then you will have to talk to a supervisor even longer to convince him that, “ l NEEDED TO ADD A CANCELLATION FEE”!!!!!!!
First Time User 5/5
Today was my first time using this site! I loved it!! Great options, fast and easy!!😀
Zero stars. 1/5
All the negative reviews Just happened to me - long waits on hold, interspersed with singsong polite responses that turned out to mean Nothing. We tried to reschedule and not only were refused but also three different customer reps tried to charge us again for attempting to change a flight by one day, two months in advance. This is a complete scam service. Avoid it!
Great service 5/5
Quick and easy 5/5
By wrdy grl
I love just fly .
The app is way better than the site
Last night I tried booking and I got the spinning wheel of death six different times finally went to bed this morning took me less than five minutes to book the same flight.
I am confirmed with airports in the past and I’ve never had a problem.
Great to have options
Compra pasajes 5/5
Easy Breezy 5/5
Wow, easy to book and good prices.
Love this sight! 5/5
I have used Just Fly for about 5 years now! They can’t be beat for any Flights anywhere!
They got tricky ways to charge you extra. 1/5
I paid 24 dollars for the insurance in case my plan changes.
So when I received a red-cross message as an active duty soldier, I had to change my plan, so I called them to cancel the tickets.
Even though I bought the insurance, they rather CANCELLED the insurance and charged me 75 dollars for the cancellation fee, when they should've told me to contact the insurance to get a full refund.
Now since they cancelled my insurance with my tickets, I can't even file a claim through the insurance company.
So whats the point of buying the insurance?
When I have to cancel the ticket they are just gonna charge you cancellation fee and cancel the insurance for you?
This does not make any sense. At all.
No costumer service in Spanish 1/5
Be aware with the charge and also they don’t return any money from you in case of canceling they just keep it like a credit
They charge me for a baby under 2 years like an adult ,, be aware
Does not track all airlines! 👎 2/5
Does not track all airlines. Only track American, Spirit, and United.👎
My Experience 5/5
The experience is awesome. It’s easy to navigate through the system.
Good prices... 4/5
My first flight booked was not the best experience. I had purchased the insurance to be able to change the dates on the flight. When I tried to change my flight for two days later Justfly.com refused saying that I had to go through the airline (Frontier). Frontier refused to change the flight and gave me a super hard time until I got my fiancé on the phone and he somehow got them to honor that “insurance” I had payed for. It was such a hassle and I was very upset. The prices you get though are pretty good. Before I booked with them for $130 one way to Florida from California I had only found tickets for $500 and up. 4 stars for pricing 1 star for customer service.
Boston traveler 5/5
Justfly.com is the only place I look when traveling internationally to Costa Rica....
Awesome international business fares 4/5
By Trish Travel
I was very reluctant to book with this company as I had never heard of them. I got an awesome price for round trip from Orlando to Chang Mai and then from Bangkok to Orlando. I under 5,000 dollars. I flew with an airline that I had never heard of and was told I would have to call them directly to get my seats. It was a challenge as English was not there best language, but it was booked and I did get what I wanted and had no problem at all with any flights. I wasn’t super happy with the quality of the business class on this airline, but it had a flat bed for my 19 hr flight so that was ok with me. I now Check the flights in Just Fly first now. I would have rated this 5 stars but some of the agents I spoke with were not very well trained and could not answer my questions. I did find one who I found that was wonderful and stuck with him. I also had to call and book my own seats which was unusual. Otherwise it would get 5 stars
Scam, stay far away unless you like bleeding money
I’m a happy camper!
Easy and fast with great prices 5/5
By taty schneider
Very easy fast and great prices
All good 5/5
Always easy and good prices
New user, now forever!! 5/5
Great deals all the time. I’m telling everyone I encounter about the app. I travel a lot for business, so this works well for me. Thank you!!!
Debbie Q 5/5
Great app, price and selections!
How Great is This ! 5/5
Thank you for streamlined process. Also, l appreciate amenable pricing on quick notice - so Thank full to you .
Ease and Convenience 5/5
By El Rhyne
When I learned that my mother was terminally ill, with not much time to live; I frantically booked a flight out of desperation, not realizing that I would have to spend a night in Orlando on my way to my destination. Also, I wasn’t aware that I had to take three airplanes to return home. The good news: when I could think clearly, I found an alternative flight, which would allow me to get to my destination within 5 hours; instead of spending the night or taking excessive flights. The people at Justfly.com aided me with the cancellation process. And, made my experience with Justfly.com much more pleasurable.
I would never use this app or this Internet service they were terrible. I went to book a flight and when they emailed me the confirmation number it was totally different than what I had and they would not do anything about it.
4.8 star average is fake 1/5
Worst airline booking app I have experienced. Reloaded re signed in changed email address and even had my kid do it through their email address. No chance
JustFly by night awful 1/5
Good fare price but their app and systems are glitchy with poor customer service by people that barely speak English. I paid extra for seats 26J, 26K and 26L. The app shows 26J, 26K and 26K (not a typo). It shows my wife and daughter in the same seat - a physical impossibility unless my 11 year old daughter sits on my wife’s lap. I’m told it’s just a system issue and not to worry. No refund can be made and nothing they can do. I won’t be surprised if 26L gets assigned to someone else and we’re left separated. I guess you get what you pay for. Won’t book through JustFly ever again.
Quick & easy 5/5
THANK YOU FOR HOW Efficient you are
Pésimo servicio 1/5
Me paso igual que a otras personas, compre la oferta y a la hora de cargar a mi tarjeta me pusieron otro precio y al reclamar me dijeron que los precios cambian en segundos y que ya no podían devolverme el dinero, son de lo peor, he leído que a varios les ha pasado los mismo, es un abuso total
The worst 1/5
I will never use this app again.
My bookings were lost. I could not check in on line, for all their ‘how can we help’ questions I could not get anyone to help!!! And my one star rating was too many stars
My flight 3/5
Was a little frustrated that I need a flight to Florida for my moms heart surgery. I found a good deal, was booking it and then it said at last minute that flight increased by 50 dollars.... that was annoying
Business Owner 5/5
Justfly.com is quick simple way to book airfares.
I love Justfly.com ❤️🙏
ANANTH Iyer 5/5
Best site to get both domestic and international flights
It’s just perfect 5/5
I only use this app and I recommend it