PROBLEM RESOLVED!! New update causing video clip UNAVAILABLE issues 5/5
By Loyal Krogershopper
REVIEW UPDATE 6.25.19. Thanks for resolving the problem, no longer exists. And therefore, back to a FIVE STAR rating that you so much deserve!!
No problems until yesterday. Now, when i try to view recent clips, i just get a big X in the middle of the video, indicating it is not available to view and/or download. 😱 App is meaningless without being able to view the video clips.
Please fix! I rely on this for backup if any break-ins, and also like to download my furbabies doing silly things!
Consider sunrise/sunset +/- 10 minutes? 4/5
Love our switch and the app. Has been working great! If I could have one enhancement, it would be the flexibility to set the auto on/off for our porch light to be sunset -10 minutes. We’re down a hill and it always gets darker a little earlier than actual sunset so the light doesn’t come on quite as early as I’d like
An update that makes it worse? 2/5
I’ve had this app for a month now and I use it for the Kasa Cam indoor and at first it was pretty good the video quality is nice everything is good with the actual camera, clips were being uploading, it was great. Then I got the new app update and ever since then every single one of my clips have an error and it says “...something went wrong while uploading to kasa cam” prior to the update I never have issues. Now I get a notification that there’s movement then I go to see the clip and it can’t be played because of that reason. This is the only app for the camera so this takes away value from the product. As someone who can’t be near their phone 24/7, I heavily rely on the clips for information.
Weird bug with new update 1/5
I’ve had the Kasa cam for a few months now and it was working flawlessly until the update. Now there’s some sort of bug and will say my camera is disconnected or it’ll take forever to load and it keeps deleting my “activity zones”. I just want the old version back. Also the live streaming has become choppy which is super annoying.
Widget bug 3/5
If I have the widget setup to control a smart plug, but then change the name of the smart plug, the new name never gets refreshed in the widget.
Strange ! 1/5
By Antique Teacher
I recently purchased a tp-link outdoor plug that requires the Kasa app. I downloaded the app and set up was pretty easy. I scheduled it to turn on and off at certain times every day and it’s doing that. The strange part is that the app tells me there are no devices installed! I’ve had a bad experience with another brand not working in the past, so I’m reluctant to do anything. It would be nice if the app could detect the device!
Well, after writing my review, everything quit working. I was able to add my device by resetting everything. Fingers crossed!
This has become extremely frustrating. I can add the plug to the app but within 24 hr I’m told no devices have been added. This is getting old fast! I’m lower the review every time I’ve added the device and am later told no devices have been added. SICK OF IT! EVERY DAYFIE AN ENTIRE WEEK!!!
Can it be downgraded 1/5
Unable to add new devices
Latest upgrade tosses smart actions 3/5
My Kasa Thoughts 4/5
By Apple App Entusiast
I’d love this app if I could select more than one video to remove in my activity section. It’s quite annoying to remove videos one by one and the prompt are you sure as well
Yay, iPad compatible 5/5
Thanks for updating the app so I can use it in landscape mode on the iPad. Great addition.
Still No HomeKit Update 👎🏼 1/5
So it’s already June and there’s still no HomeKit update after announcing it in January. Honestly think these guys are crooks. They just want to get everyone’s money by “announce” HomeKit support, yet don’t follow through. Not buying anymore of their products! 🤬
Would be nice to support Deco M9 Plus 4/5
I’m a big fan of TP-Link and Kasa. Use many of their smart products and recently bought Deco M9 Plus Smart WiFi Mesh, thinking that it would be great addition to my Smart Home setup. Apparently the Kasa app ONLY works with Smart Router SR20 and no others. This is sad as with a large home, SR 20 doesn’t provide good coverage and that’s why I got the mesh. Have I know it would not work with Kasa App (the Deco app does support Kasa lights and switches, but using 2 apps seems ridiculous) I would’ve thought twice about spending my money on the Deco Mesh. Please do a better job at integrating the products and apps together!!!
Camera is NOT offline 1/5
By Videos urban
App thinks my camera is offline, but it’s not. App needs a feature to try searching for the camera again, rather than force me to remove the device and reinstall the whole thing just because I lost cell signal for half a second. Once it THINKS the camera is offline, there is no way for the app to try again, the offline status becomes permanent.
Another horrible “smart” device 1/5
I set this to turn on a light between sunset and midnight, set the time zone, and it seemed to be good to go. Then it woke me up at 3:32 am turning the light on. Not cool. And not exactly sunset. So that was a waste of money.
At least it connected to the WiFi. Belkin never managed to do that.
Back to the old school stupid switches. Not random, and not smart enough to know when sunset is, but smart enough to not wake me up in the middle of the night then end up in the trash. Also they are not spying on me and reporting back to TPLink and whoever they sell the data to.
Just what I wanted! 5/5
Got this for a wall AC unit. Works perfectly. I can start it before I get home and walk into a cool house. Easy to install and easy to use. I can’t wait to find more things to use this smart plug for. Thanks
Not as good as Android app 2/5
Lot more bugs than Android. Also doesn't feature live updates for power usage like it does on Android. Sometimes I have to open and close it a few times just to toggle my smart outlet
Perfect app but keep rolling features 5/5
I have two locations that I’d like to manage KASA devices from. Having the ability to switch between accounts would be nice.
By Gigi(best critic)
Really liked the outcome, very Gucci, top notch, like top shelf kinda stuff. I got my bulb on sale, let’s go boys. I play with my light and spaz it with an epilepsy kid is in the room. 10 out of 10 would recommenced
Simple and it works 5/5
I found it very simple to set up, just as simple to integrate into Alexa, and all app features work as described.
Upon upgrade loses password 1/5
By Slug Face
STILL BROKEN!!!!!! Upon upgrade loses password; one star automatically as a result. Application upgrades should NEVER lose your signin data
Missing a much needed feature 3/5
You have the ability to turn on at sunset or sunrise. The key is to schedule it so many minutes before or after. The room is too dark if I wait for sundown to turn on!
Kasa app 5/5
The Kasa app is well designed and intuitive to use. I use it with the TP Link Smart Plugs, and I am very happy with the plugs and the software.
Best app for fish tanks wish it had seconds too :( but still great
Warning to ios13 beta adventurers - Kasa breaks! 4/5
Kasa is rendered neutered under 13 beta-1, "Connection Error, Cloud server validation failed." Don't know if it is a missing module in iOS 13 beta or if something was rewritten. But I am back on 12.3.1 here.
Very Useful 5/5
This is app is very practical in its features and ease of use. The logic in how to use it is self explanatory. I like the timer and the schedule features. I wonder if it can support other brand of smart devices.
Great idea and good implementation. It’s great that you can operate the lights from another room and have a visual button telling you that those lights are on. Smart hardware and software.
Like this product 5/5
App works great!!
Perfect for what I need the plugs for. Just wish every plug has energy monitoring capability though.
Widget doesn't work 1/5
The widget lasts a day before breaking.
Great. But free 5/5
really great app and hardware. almost never have issues unless someone in the family turns the light off by hand. I have about 20 devices total, switches, plugs, and bulbs counted. Works great with everything. Only issue I would have with them is not everything works similarly, like the plugs vs bulbs.
A plug you can set a timer, but you cant do the same thing with the bulb. Or the sunset - you can turn off or on based on sunrise or sunset, but it can Only be exactly sunset, not 1 hour before.. but the app works well and without issue.
Bad app 1/5
By my $ worth
The app updated and now is missing the schedule button and there is no way to report the bug- just a static “help” page. Why else would I buy a smart bulb other than to have smart options??? I could have just gone cheaper and bought dumb bulbs.
Very Good!!! 5/5
The app works very well and has zero bugs. I personally love the schedule feature! Kasa has never failed to impress me!
No worries 5/5
It goes on when you set it, it goes off when you set it. App is simple to operate and bug free
Smart Plug - Simple 5/5
I’m quite pleased with my smart plug. It’s easy to set up and modify.
I didn’t notice a way to link in local sunrise and sunset times to manage my lamps, an option worth exploring, so for now I adjust the schedule manually.
Works perfectly 5/5
By Tony in PEI
This app is easy to use and works perfectly. Love the “scenes” you can set up. The switches fit in a standard bank of switches but stick out about a millimeter more than standard wall switch so it makes the covers harder to put on and the cover doesn’t sit tight against the wall. Other than that, this works perfectly
Easy to set up - easy to use 5/5
By Michael in Albany
Set this up to work with my pool lights. Not having to go out to the pool to turn on the lights seems a luxury, and I sure wasn’t paying the $200 the pool company wanted for the setup, but adding this switch took me 30 minutes and cost under $30. Absolute home run! Doing it through Alexa makes it even cooler.
The app is very straightforward, intuitive, and stable. It was incredibly easy to setup my smart switch with the app as well as integrate it with Google Assistant.
Works great! 5/5
We got an outside outlet for our fountain. It is so convenient to use!
Better than I thought 5/5
I really didn’t know what to expect, however the process was very easy to set up and the camera quality is amazing.
Was working perfectly for months and months but lately I have had to delete and download the app again almost every time I want to use it in order for it to work. Don’t know why. Maybe new iPhone operating system updates?
Easy to use 5/5
This is an excellent app and device to control lights in my house.
When I’m try to operate the devices from the main screen, sometimes doesn’t work. Usually when I’m not at home.
The best idea ever 5/5
I hate sleeping with any lights on so this plug helps shut everything off and connects to Alexa it makes everything so easy! Totally worth the money!
Worked well until I updated device firmware and iOS 1/5
By Draco the Blue
I updated my device from her about one week ago, and updated to iOS 12.3.1 a couple days ago. Since the iOS update, the app has become unreliable. Many times, I cannot turn any device on or off or change schedule until at least one of the devices hits it scheduled on her off time, then the app works for a little while again. And then it stops working again.
Please fix this!
Need to add Siri short cut 1/5
By Redbull 3000
That app and product is good but they really need to add Siri short cut to the app so I can use Siri to turn lights on and off with my phone and iPad. Currently can only
Do with my Alexa
Enhance the widget 4/5
I live being able to quickly turn my smart plug on and off using the widget, but it would be even better if the widget displayed the current state of plug like the app does.
App closes when I try and connect after it says return to device to finish setup 1/5
Unsuccessful to connect this plug
A lifesaver 5/5
I love it, it is super convenient. I like that you can set scheduled times for your stuff. I’m in nursing school and some mornings I have to get up at 3:30 for clinicals and being able to set my lights to come on and my coffee to start with the smart plug makes it 100x easier.
So easy to set up and use. Never have to use a timer now