Tech support 5/5
I have an account and love the product. But the account is under an old email
address and I can’t find a way to change to my new email. How can I do this ?
Kasa Smart Light Switch 5/5
The installation was quick and very easy with the video LINK FROM KASA. The hardest part of the installation was putting on the cover plate. I set up 2 Switches in less then 30 minutes.
I like them so much I will be buying a few more switches for other rooms in our HOME.
Kasa Camera Pan/Tolt 5/5
Incredible app, great products. Value for money!
These are fantastic!! 5/5
Kasa Light switches are the best. I have used many different home light controls over the years. Nothing is as easy to install as the Kasa switches. The integration to Amazon Echo’s is simple. It nice to be able just say Alexa turn on the lights.
Revamped review 3/5
Not a very intuitive app
Kasa Smart system 5/5
Very pleased with this system. It's not Apple, but it’s way more than adequate for my needs. Excellent value for the price! Works great with iOS devices. Very pleased. Would buy again.
Fun Product easy to use!!!!
Smart plugs 5/5
I’ve been using the plus for 6 months and they are great. The app is required, but setup is easy. Works great with Alexa.
Very easy to use and set up 5/5
I love this so much better than other smart devices I used
New Customer 5/5
I love the plugs and the switch that I purchased recently. They work better and and they’re a better value than ones from Amazon.
Unreliable and limited 3/5
Timers limited at 32 please remove this limitation. Smart actions don’t run reliably in combination with timers. Allow notifications for devices if we choose. Add more robust timer actions like run every hour, 30 min, 15 min. Add option within the timer to shut it back off within a certain time.
Put a exit full screen on camera landscape view? 3/5
By Rangsan Viwatpanahchat
I view my cameras mostly on my iPad in landscape mode. It is annoying that I have to lift it up turn it around just to get out of full screen. Fix?
No dark mode. No homekit support. 1/5
This company doesn’t understand the needs of its users.
Overall great products and app. Sunset/sunrise could use a +/- offset 4/5
Overall very happy with Kasa products and app, especially it’s support for IFTTT which is a key reason I bought it. One thing that would be helpful is for the sunset/sunrise times to allow a +/- offset of a certain number of minutes. Sunset is when the sun is completely set and it’s pitch black outside. Many of us would prefer to have our outdoor lights go on earlier than that, such as at the beginning of civil twilight.
Apple Watch feature 4/5
The app is awesome!!
I switched from zwave to this because I do not need a hub.
I just wish you guys would make this watch compatible.
Big fan of the devices and the company’s politics 5/5
For things work well and seem to always get better.
Would be nice to be able to time lapse snapshot of the camera and turn off audio completely in settings.
Huge fan of their smart plugs as well and voice recognition of assigned device names paired with other voice assistants. The older plugs work with 220v, THANK YOU!
Great product 5/5
I decided to start my house automation project. I dipped my toe in the water with LIFX light bulbs. After a few struggles with getting them to connect to the WIFI I was ready for more lights, but wanted to install light switches instead of individual bulbs. I needed a product that could handle 3 pole switches and single pole with dimming as an option. I read various reviews and decided to buy KASA. I am not an electrician so the install needed to be simple and easy. Armed with a voltage detector pen, I followed the instructions and installed the 3 pole switch ( no dimmer) and a single pole switch with a dimmer with no problems. The install was very easy and the connection to the WiFi just as easy. When I installed the 3 pole switch I only installed one KASA switch and left the other switch on the same circuit a dumb switch. No issue what so ever. Next I use Alexa and tied the KASA switches to Alexa. This also is very quick and easy. These initial switches worked so well that I purchased additional switches, single pole with no dimming, single pole with dimming and 3 pole. I’m using them on my indoor lights, ceiling fans, and outdoor porch and deck lights. 14 switches in total all working flawlessly. I decided to try a KASA light bulb and the install steps for connecting to the WiFi is the same as connecting a light switch, quick and easy. I have decided to replace the LIFX bulbs with KASA bulbs because I have found the LIFX bulbs will sometimes lose their WiFi connection if power is turned off from the bulb where as the KASA bulbs have not. Definitely recommend buying KASA products for your home automation projects.
Kasa TP Link 5/5
These products work exactly as desired. Highly recommend.
Flawless remote control 5/5
I have tried a few different brands of smart plugs and Kasa is by far the best. From set up to use and reliability this is the plug to get.
No brainer 5/5
I used this when I moved into a house with room mates I really didn’t know for 38.00 for piece of mind whenever I left the house my camera would automatically give me an alert on my phone if someone had entered while I was away . Thankfully that never happened but it was sensitive enough to pick up moving shadows I also like that I can zoom in by squeezing and pulling outward on my smart device. Oh it also records and has a speaker so of someone happens to sneak in your room you can scare the life out of them by talking to them . I have no problem where ever I am whether 2 miles or 100 miles I still get a clear picture of my place . Now I using it for my apartment you can never be too sure but don’t think about buy IT!!!!!!!!!!!!
Less than stellar 1/5
I can control plugs with the Android version but not this one. Android has no problem being on a 5Ghz segment and controlling these devices on a 2Ghz segment. On the iPhone se these devices appear but there is no control regardless of segment. Claims they are not present.
Needs Apple Watch App 5/5
Would it be possible to create an app for the Apple Watch?
Fast Response Time 5/5
Using the smart switches. They turn on and off extremely fast compared to other smart switches I’ve used.
Great product and app.
Very easy set up. 5/5
We originally purchased 2. The set up was so easy. We added a third to give us seamless coverage monitoring the 100 year old, provides some peace of mind.
Glitchy & Ads 1/5
UPDATE: I am so sick of the touch radius. You try to click on or off some device and it clicks into the next screen rather than just taking the command. Almost every time. Ridiculously horrible design... and devices.
The devices are glitchy. And the ridiculous app gives ads as irrepressible notifications (“Discover Kasa” - unforgivable even if the items worked).
Almost 1/3 of the time the app takes a while to load or the devices don’t even show up. Why do we pay money for this crap? They certainly won’t get any more of mine. I only wish I could return the devices I already have and get off the stupid app.
Stay away from Kasa.
Newest update is the WORST 3/5
Edit: new update is frustrating bc it forces you to set activity zones, otherwise the app crashes consistently. Set activity zones and app stopped crashing - they should be optional.
Cant open or view any of our cameras without being prompted to set up activity zones and then the app crashes anyway! This most recent “hotfix” update is the absolute WORST.
Exactly what I was looking for 5/5
By EathWalk Studio
Full remote control and scheduling of power in my studio was the quest. This nailed it.
Looks nice functions like garbage 2/5
By garbage kasa
Great devices 5/5
Of all the remote devices I’ve tried, this is by and away the best!! Easy to set up and use and works beautifully. Good value too. Highly recommend!
Enchufes inteligentes 5/5
Tengo varios y funcionan mejor de lo que esperaba próximamente compraré mas productos de Kasa.
Awesome device 5/5
By T SKULLY
I installed one outlet three weeks ago and it works like a charm. Bought two more to install.
Bulbs don’t turn on without official app widgets don’t work 1/5
Your widgets won’t work unless you actually open the app.
Simple to set up! 5/5
Lamp knob broke in two pieces, and I needed to figure out a way to use the lamp without having to rewire it. This smart plug saved the day. It was very easy to set up. Highly recommend!
Not as good as android app 3/5
By Brandon Clinton
The android app shows real time energy usage while the iOS app only shows usage at the second you request it. You have to go back and refresh each time you want to know the power draw. Very annoying.
Kasa Smart Dimmer is the smart choice 5/5
Fast easy set up and Alexa recognizes immediately. Love TP-Link and Kasa smart home.
To the devs: Please add dark mode!!!!! 5/5
By Waggie doggie!
I love this app, my family has bought many WiFi switches from you guys and they all work great! The app also has a great layout and looks really nice 👍!! The one major change that would improve the app a lot is adding a dark mode because the white background is too bright at night even with my phone turned down to lowest brightness. Other than that great app great products would recommend to anyone!
Won’t discover plug 1/5
I must’ve tried about 10 times to connect one of the smart plug mini’s. It kept telling that it fail to find my network. Never buying another plug from TP plug ins
An amazing app 5/5
Im glad I found the kasa environment. And I am sad I had to spend so much money and time on absolute garbage like lutron.
Good quality but.... 4/5
The quality of the cameras and video are amazing!! But, I would give it a 5 star review if there was a way to delete more than 1 video at a time.
Very good 4/5
I have a couple Kasa bulbs, and find the app to be very good. I can compare it to Wemo and Lifx apps since I have those companies’ bulbs. The stability is easily 5 stars. It also looks good and is easy to figure out. There are a couple features it does not have that I enjoy in competitors’ apps. One is the ability to fade the lights as they come on and off. The gradualness of that is very pleasant. Another is ability to select an amount of minutes before or after sunset/sunrise for the lights to come on/off.
For features, I give it 4 stars.
Love it! 5/5
Easy installation, setup. Great price!
iOS version sometimes does not work well 3/5
iOS version sometimes has no response and I have to close it and reopen it. Android version works great and has no such issue.
Buggy as all get out 1/5
I used to love these cameras, since I had them for an apartment. I moved for a few months so I didn’t need the app and deleted it. Came back and reloaded the app only I can’t open it without it crashing. As in, I click the app, it shows the Kasa symbol on a real background and then closes every time. Very frustrating
Stopped working 1/5
The latest update stopped the lights and the plugs from working. I tried resetting up the lights and plug and they will not hook up to the WiFi. This began today after the latest update so one star now. Formally 5 star.
Works great with Alexa 5/5
Setup was easy and connecting with Alexa was no problem. Unlike some of my other plugs these stay connected. And I like the usage tab so I can see how much a device is using in kWh. You can schedule, use the timer, and set away schedule too but you can do that through Alexa as well. Overall, great quality plugs that work and provide information if you want it.
Terms and conditions issue 1/5
By Sanjeev Tandon
Why terms and conditions showing up every time when we load the app? So irritating.
Last update awful 1/5
The last update has ruined this app. On the devices tab you no longer get a solid green button to indicate a device is on or off, instead you get a green circular border around a grey button. It’s not as easy to distinguish between on and off now. As a software designer who works with UI and UX I can tell you that is an awful design. Please go back to the old way.
Just make it work again 1/5
Stop adding features until you can make all of the existing stuff work. I have several dozen of these devices and every time you update the software I lose another one. I have devices that have been working for years that all of a sudden they can only be seen locally or the time doesn’t update or the schedules don’t work. All of these things occur after each new app update.
Early Adopter 5/5
I started home automation with X10, I even designed and built a microprocessor system to control my X10 devices. Today, I don’t have to do this, I can just plug in a few TP-LINK devices and use the app to control them. Ahh, the future is great!