Terrible onboarding and support. Can’t cancel acct in app. 1/5
I downloaded this app less than two hours ago. Everything from on-boarding and support to canceling my account (after 2 painful hours of trying to get it all running) has been cripplingly difficult.
If you want to cancel, be warned, you can’t do it in the app, or via chat. You have to email them like it’s 2001. I still don’t know if they’re going to give me my money back.
And I signed up for the $59 family plan. I might have expected this for the free plan, but not for the paid subscription.
Central Repository for passwords and other important info. 5/5
“Keeper” is the best!!!
Update problem 3/5
Since last update app cannot connect to server
Keeper Password Manager 1/5
I was charged additional monies through my PayPal access account which I never gave to Keeper Security which was very concerning how they were able to do this. I thought that all the data was secured.
Legal Extortion 1/5
Total garbage. App did not originally require any out of pocket $ or subscription. With recent update years of passwords are now gone and being held for ransom. If you are going to charge from the beginning, that’s one thing, but to pull this underhanded crap without any notice should be brought to the attention of those who are responsible for monitoring and approving apps. Are you really going to trust that your passwords and other sensitive information as safe with a company / app who pulls such an underhanded stunt!?! BEWARE!!!
Best ever 5/5
The keeper app is wonderful and a great way to securely keep all of your passwords and refer to it when needed
Very easy to use but very secure and I feel very confident in using this app. I have referred many many friends to this and I’m sure they all appreciate and use it as well
Charging me $30!?!?? 1/5
I’ve had this for years and now it deactivated my account and continues to ask me for a $30 fee!! Why? What’s going on!? I’ve lost all my passwords.
Only gives you a few passwords to store. Automatically charges you money after some time. Difficult to dis-enroll and delete.
Great app with major (new?) flaw 3/5
I’m a longtime user (& fan) of Keeper. I’ve run into a bit of a snag, which I think may have been implemented in most recent update - since then (I think), the password field, when creating new record, auto-capitalizes first letter. This is kind of a disaster, as most pw’s are case-sensitive. & keeper users may not even notice new setting if not paying very close attn when entering pw. I assume this issue also applies if you edit pw as well. The funny thing is that generally not case-sensitive fields, ie username, still enter w/lowercase first letter, as has always been the case. So the only field that case really matters on - the pw field - is where this new issue has popped up. PLEASE change this back to previous format!
Love This App 5/5
By Golfer Cal
All of my user names and passwords in one secure place. This app is a must have!
not worth it 1/5
I used this app frequently to keep my passwords, it was working well until they added an update and deleted all my passwords, and now its asking me to back them up for $30!
Couldn’t function without it 5/5
Passwords sync’d across my phone and iPad. Easy to use.
Intuitive and smart. 5/5
Such a user friendly and easy app to use. Much better than LastPass in my opinion.
Sanity helper 5/5
By Art is Fun
I’m not sure how I could login to most of my password-protected accounts without Keeper. Thanks, guys, for saving my sanity!
My favorite app 5/5
His was the first app I downloaded when I got my first iPhone years ago and still to this day it is my favorite! I can’t keep up with all my logins and passwords so this app is a lifesaver!
Best App Ever 5/5
I’m always trying to remember passwords and putting your sensitive information in your notes isn’t safe because anyone can gain access if your phone is unlocked. This app is transferable to any phone you use. It’s simple as using as your thumb print to unlock. I love it and always recommend it to family and friends.
User friendly 5/5
I've used Keeper for several years. Had a problem about a year ago and got PROMPT service .. from a real person! And it syncs so efficiently. Great product!
Update two years later.....still a fantastic way to keep my passwords and other mind-boggling information.
Excellent Support 5/5
By Jenni C., MN
This app is easy to set up and use. Also, a recent update left me unable to edit one of my files. I could easily find a way to email support and they helped me solve my problem within a day without delays or frustration.
Keeper the BEST 5/5
The best password keeper i could imagine.
It bothers me if you don’t upgrade from their free version to the pay version, they’ll lock you out and not allow you to retrieve your passwords. I don’t appreciate being held hostage!!
Fantastic App....!! 5/5
Love this app....very convenient...!
Fantastic App 5/5
Don’t know how I would get along without it. Easy to re-install too when I have changed phones. When I log back in and reload the app again to the new phone all my passwords reappear saved! Love it. Best app on my phone.
I love this app. 5/5
I have been using this app for a couple of years and still love it as much as I did in the beginning. It could not be easier to use and I love that you can open a website within the app and it auto fills your username and password. I can even put my checking account information in the notes section and dates that payments are due for my bills so I can always have that information with me. I use it on three of my devices and it automatically updates the changed password or new login information on all three devices without fail. I have never had any problems with this app. As a bonus it lets you store photos and documents in its cloud. It makes my life easy and is worth every penny for the annual subscription.
If all password managers are this unhelpful on tutorials and getting started then hackers will rule the world. No in App help. Be sure to try one account before wasting your time with this.
Password Manager 5/5
I love how Keeper can be used with the browsers, abilities to use increased authentication, and the secure password sharing ability. How it fills the web forms and application passwords. Strongly recommend Keeper!
Love it 5/5
By Prince TB
I can not get through a single day without using my Keeper. It is a time/life saver.
Love it! 5/5
I've had this app for a few years and it's wonderful! Easy to use. I would be lost without it.
Mostly great but minor problems 4/5
By Lost troops
I expect keeper to do one thing and that is keep passwords. For some reason while adding a new record keeper deletes the rest of my records on my iPhone. Not sure why this happened but after backing keeper on tablet and being unable to load that on phone i figured I’d delete the app and try to reinstall we’ll see how it goes. Well that worked but now whenever I try to create a new record Keeper freezes on that page. Edit: it took about another 30 minutes and Keeper started working. After 6 months I’ve only had one real problem with the app and it took about an hour to fix. Also, customer service was responsive and quick to get back to me.
The app itself is also fairly simple and easy to use.
Free is not Free!! 1/5
I have used this app for several years and now I can no longer access it unless I pay $30. I used this app for ALL my passwords. I do NOT recommend it for anyone looking for long term password storage. I need a dependable app. Now I have to waste time to figure out logins to so many things when I depended on the app for several years.
Great App 5/5
This a Great and reliable way to store all your important passwords
Bait and switch 1/5
Don’t get lured in by promotions or free offers. They will block your access unless you pay full price to regain access to your passwords.
Super Handy! 5/5
Everything in one place, store associated pictures or files, create custom fields so you can keep any data you want there. Sweet!
Very easy to use. Peace of mind
Money was the problem 2/5
I don’t even know how long I have used this app, but it’s been years and has truly saved me when I’m in binds. I loved this app so much that when my husband and I started our own business I told him we needed to upgrade from free to he paid version. It was around $14.99 a year or something reasonable like that, especially for the peace of mind, heck ya. Our year just came up in March or April and when I went to upgrade, it was 39.98! I never understand why companies lure customers in with awesome pricing and then don’t reward long time users the same way. I left for an app that charges me 39.99 for a lifetime.
Loved the free version. What happened? 1/5
I’ve been using the free version just in my iPhone forever. I always bragged about it to workmates, friends, etc. All I needed was the one for my iPhone. Alas today, I go to retrieve a password and I’m told I gotta pay 30 bucks to see any of my passwords again. What the hell happened to the free version? And you surprise me and not alert me to copy my passwords or lose them if I don’t pay the ransom (30 bucks for a year-no thank you) . That’s nice.
Gotten greedy in you’re old age Keeper people? Can I at least copy my passwords so I can enter them into another free password app?
Got a new cell phone had to log into my keeper account of course I didn’t remember the password itself-destructed what a waste of time and money
Service works fine, however, you’ll notice charges to your credit card or PayPal account that you didn’t authorize. When you complain, they come up with “sorry for the inconvenience, would like us to use the $$ towards your subscription?” Very shady.
Love this app! 4/5
I love this app and all the regular updates made for product improvement. I just wish they didn’t do away with all the theme options. The new simple themes are stuffy and feel very corporate.. yuk! Please bring back some of the old themes...
Too many Passwords! 5/5
In today's world - we have passwords for EVERYTHING and they all have special requirements or make you change it regularly. How do u keep up with them? This app makes my life so much easier w/quick access when needed - love,Love, LOVE It!!
DO NOT GET THIS APP! 1/5
If there was a -500 star that’s what I’d rate it. It is impossible to reset your master password if you get a new phone. I have been locked out of this app for 6 days. I’ve sent multiple emails. No one can help me. Trust me!! DO NOT USE THIS APP UNLESS YOU ARE ADDICTED TO FRUSTRATION AND DEALING WITH HELPLESS PEOPLE.
Love my keeper 5/5
Love my keeper! With real estate, shopping on-line, selling Schnauzers and personal business account, there is no way I can keep up with my many passwords. Keeper is a life saver.
Good review 5/5
Keeper Security has been perfect for what I am looking for i.e., easy to use and handy available. I hope it is very secure. They have been fair on pricing I think.
Great App for storing Passwords. 5/5
I use the app for all my passwords. It has been very useful for accessing apps that I use infrequently. When I need a password I have it safely stored.
Outrageously Expensive 1/5
Happy to pay $5, not $40.
By RAF 3335566
Security blanket 5/5
By Alto Tom
I can’t imagine going through my day to day activities without this Keeper. My life is at my fingertips and I know it is secure
Screw these guys 1/5
I had the free version and they changed it to where you can’t even access your passwords without the paid subscription.
Keeper keeps getting better 5/5
By Rocky NY
I’ve been using the keeper app for years. I’ve been very happy with it right from the start, and each update just adds more feature and function to it. I trust all of my account credentials to this app and I hasn’t let me down. I highly recommend this app.
They don’t let you access your data unless you pay 1/5
By XQUIZIT ONE
Used the free app for a long time, decided to pay the years subscription. I decided not to renew for a second year and now I cannot access my passwords unless I renew and pay. It logs you out of the app if you don’t renew. So basically if you don’t pay no passwords.Don’t waste your time or money with this app. No warning that it’s going to lock you out so you have no choice but to pay. I rather reset all my passwords than pay you! Scammers