Amazing app except horrible security 5/5
The free version is amazing for password storage. The paid version is even better.
Worst app 1/5
This is the worst app ever - ya’ll better remember your password or you won’t ever get your password back because these people who works for this company won’t help your problem. I give this star the lowest rate ever 😡😡😡😡😡😡 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 don’t bother downloading this app !!!
Second brain- love it 5/5
I love this app. Helps me keep all my IDs and passwords organized and safe.
New logo 4/5
Hope they didn’t spend too much on the new logo!!
Way too complicated and confusing.
I can’t...delete files?? 2/5
So I’ve been having this issue where blank files keep popping up in my vault. I definitely haven't crashed them and I don't know where they're coming from... Another thing, when I try to delete these file I get the message that subfolders are for premium only. I'm just trying to DELETE these files that I haven't even created. Its very frustrating and I think I'm just going to find a different app. Its a shame because I've used this one for so long and I genuinely like it, but when I have to pay to delete a file...I think that's a bit much.
Too much involved when you add an account it doesn’t have it right away like it used to now you have to go in and add folder ECT.
Auto repay 5/5
By Atm Dad
Great for remembering passcodes
They deleted my password!!! 2/5
By Card game <3
Loved this app when it was free. Now that they upgraded they want us to pay. The problem is the passwords I had on there for free has magically disappeared. What would happen if I paid?
I’m upset because they didn’t warn me of the change. I would have written all my information down if I knew I would get every single password deleted. I was okay to have the minimal (free) version of this app.
Thanks a lot but not really. Not happy about this and now I have to go to the process of figuring out every single password to basically everything that needed a password! 😡😡
Great App 5/5
Simple and Great
Support Team 5/5
By Husker mark
If you ever have any issues the Keeper Support Team responds quickly and always has a fix. Best PW app out there! Highly recommend!
Adding spam entries 2/5
I’ve used the free version for a while now. My biggest complaint was that they constantly pester you to buy the premium version. But lately they’ve started added blank entries so I have to scroll farther and farther down to get to my actual entries. You can’t delete them because apparently that is moving them to another folder (which is a premium feature). So they add spam entries and then want to charge you to get rid of them. I’ll be looking for a new password manager.
Greatest - Everyone should have this! 5/5
By dannykane 207
Had it for years - It’s awesome!
Amazing app! 5/5
Our entire family uses this app. It’s amazing.
My life is so much easier with Keeper 5/5
By Chantal p / Bobby1960$
I’ve used keeper free for many years and the was because I loved it and it was free unless you wanted it to update your other devices. I got to a point where now that you update passwords so often I would seem to forget the one lap top or phone with the new password. I purchased this for a minimal amount and now my problems have disappeared because now it goes across all my devices automatically. My only mistake was not purchasing it sooner. Thanks keeper your awesome.
Great app hasn't crashed ..would recommend to others. I've used keeper for years and have no issues with the App!!!
Exceptional customer service!!! 5/5
This is more of a rating on keepers customer service than the app itself. I accidentally purchased the unlimited version and they were great with email communication and helping me resolve my mistake!! The app itself seems to b great but I don’t need a lot of features. If I ever do this will b the app I use!
Horrible update 1/5
By Zombie king 1
I’ve had this app for years and never had an issue. All of a sudden now that there’s an update every time I login to check for a password and it creates a folder that can’t be deleted unless you pay the yearly fee which is robbery.
Keeper is great. But STOP TRYING TO SELL ME ON STUFF. 2/5
The app works great, I pay for it yearly, and I’ve been using it for years. My problem is that I’m constantly getting notices to upgrade or cross grade to additional services which I do not want or need. You already have my money. PLEASE stop trying to upsell. I would jump ship if I didn’t already have everything in the app.
Long time user 5/5
By Grandpa Jerr
Been using Keeper for over 15 years and just love it. Keep up the good work. One problem I’ve had is paying for the upgrade, but not being able to share with my wife and others correctly.
Beware: Ransomware-Like App 1/5
By Sherry Leah OH
I have been using Keeper for 5 years now and until recently, I enjoyed the product. However, after storing my user names/passwords for many years, all of the sudden everything I had stored in this App was shutdown. I couldn’t even open it anymore without paying them $29.99 (and apparently this is a yearly fee, not a one time payment).
I would have paid $10-15 tops for this App (without any renewal fees), but now they want to charge me $30/year, which is exorbitant.
Do not use this product. Find something that has a more reasonable price that doesn’t hold you data hostage like a ransomware hacker.
I am utterly disgusted by the marked greed of this company. I will be moving to another App soon, I am not paying them $30 every year.
Saves me 5/5
This app helps me create multiple passwords (instead of using one for everything). It also helps me from having to reset my password a million times, or worse get locked out! Easy to use! A lifesaver
I somehow got locked out and couldn’t access my information. I thought I was being forced to pay the $30 a year to use the app. The support of Keeper helped so much and got me log back in in less than 24 hours. Thank you so much keeper!!!
The Best 5/5
Everything you do nowadays requires a password. I use to be able to remember my passwords. I can’t any more; there are too many.
Keeper software is the answer You only have to remember the Master Password to get in. You can store hundreds of passwords and you can categorize them into folders. A great solution to a everyday problem.
Also the support team is quick to respond with clear and concise answers.
Business Owners Have Many Passwords 5/5
By Rock Robbster
As a business owner, I wear many hats and have many accounts with many passwords. Many of the accounts change passwords frequently. This app helps me navigate through the world of usernames and passwords. You can organize the plethora of passwords for ease of finding. Even then, there is a search tool that finds what you need with ease. The level of security with this app also makes me confident in putting my most important info up there. This is one of those must-have apps for everybody!
Best I’ve Found 5/5
Great password keeper. Synchronizes well with other devices but not always with computer version. It is the best password keeper I have found. Allows customization of files for each password. Can add photos, etc. highly recommended.
Awesome App! 5/5
Not sure how I would live without it!
Good app.....but... 1/5
I like the app. It is nice to have one spot for passwords and such. But why every time I open it up Does it have to push to upgrade?? That is obnoxious. And may be worth switching apps.
Update 7/16/19: I had accidentally purchased the paid version about a year ago. There was no way to refund. Ok. No biggie. I was not using any of the updated features so I fixed the account to NOT upgrade automatically. Well, my subscription expired. I got a message that Keeper tried to renew and could not because my payment info was not up to date. Duh. I didn’t want to renew. But now, every time I log in I get a screen that gives me the option to Renew or Logout. I can’t get to any of my info. Basically, I am being blackmailed to get my information back. Pretty crappy way to do business!!!
Great site 5/5
Love this app and support is truly helpful and are extremely responsive. Thank you so much!!
Easy to use 5/5
Love how easy it is to unlock keeper and find the logins I need.
This App is a life saver! 5/5
All my passwords, photos, and websites with the click of a button! No more fumbling around looking for where I might have hid my important log in information. Well worth the small annual fee for peace of mind.
Love this app! 5/5
I can never remember all the different passwords I have and Keeper is a great app to do just that. It is password protected too so I feel secure having all of them at my fingertips when needed.
They hijack your passwords 1/5
By Kk md
I have to pay $30 a year for my passwords? And Im locked out!
Love Keeper 5/5
Helps me keep all my passwords save. Easy to use
Great service 5/5
Always Alerting 1/5
This app always has a notification alert that I can never clear.
I get it. You want me to buy the product. But this is obnoxious.
Do not buy 1/5
I trusted this app. It had all my passwords.
I got a new phone and my password no longer worked. I got the new code, changed my password and this app promptly erased all my passwords. If I could give it zero stars I would. Steer clear.
Outstanding product and support 5/5
I’ve been using this product for years and just recently their chat add-on. Or hate spectacular and the customer service is wonderful. I had an issue with billing and they cleared it up right away...it was on my end.
I’d recommend this product to anyone looking for an easy to use and industry exceeding secure password manager. The chat add-on is equally as impressive and called keeper chat.
App crashes in new iOS and support is hard to find 1/5
Across multiple new iPhones the app crashes on launch and is not usable.. where is a help or support link??
Probably The Best Out There 5/5
I tried a lot of different password managers. For me, this is the cleanest and easiest one to use. Another perk is it’s not too spendy either.
Don’t use this app! 1/5
I have been using this app for years. They have suddenly asked me to upgrade and have deleted all of my passwords. Basically holding them hostage. Why would you trust a company like this with your passwords anyway? I highly advise against using this app!!!
Customer Service 5/5
By Rick Hoop
Outstanding customer service. I had a challenge and was called back at 10PM on a Friday night. Resolved and awesome service from Tre (sic). She should be commended and I apologize for mis-spelling her name. Thank you again. Rick Hooper
Be aware 1/5
I had free version of Keeper and I had over 50 logging in infos for a few years. Today I upgraded my iPhone and tried to log in to Keeper app but I forgot my password for this app and renewed it. After renewing the password, Keeper said “all your password were deleted from this device for your security.” So now I can log in to my account but everything is gone. To get my things back, I have to purchase 29 dollars annually. I know this app was amazing, but the way they took all my information as hostage and trying to get my money is sneaky. 29 dollars isn’t cheap!!
Be aware what this app can do and Keep your logging in infos on papers!!
Updated; I contacted customer service and the person was nice enough to put back all my volt infos temporarily. So I copied and pasted to one sheet and printed it to papers. I am thankful about what he did for me but I still think this app is not worth paying 29. I did not like the how they reply to my review either. Now I am deleting the app.
By your realtor Mercy
Keeps all passwords/files organized and secured. I don’t like to use the same passwords and this app is always handy and fast . This is my third year.
Life changer 5/5
I’ve been using password keeper for years!
I highly recommend it!
Worked great until it erased everything 1/5
It was a really nice program for a couple of months, did exactly what it should reliably. Then it updated itself and erased all my passwords the next time I logged in. That is not excusable ever. Use at your own risk.
Newest update has a bug 4/5
I love this app. It helps me come up with new secure passwords whenever necessary. Like other users, i too am experiencing empty duplicates at the top of my saved files that cannot be deleted.
Please fix soon! And thanks for all your hard work!
Indispensable tool I use daily! 2/5
7/11/19-Update-with all these updates I knew something was bound to happen. When I look up a password and then hit the back button it takes you back to the top of list rather than what you were looking at. Some of us don’t use the auto fill or browser so having to search or scroll again wastes time. Very frustrating when this didn’t happen prior to the update. All for a shiny new icon...lesson learned on updating apps.
I've tried two other password apps in the last two years. I settled on mSecure a little over a year ago and was pleased with it until...I had to get a new phone. When I contacted them to find out how to retrieve my data, they told me that I didn't have the option. Everything was gone, nothing they could do. I found that to be odd so rather than get angry, I set about researching a replacement. I purchased Keeper on 2/16/14 and it is the ONLY app that is used so very many times each day!
It's easy to use, back up is great and I've always pleased with CS. I had two occasions where I needed tech support and they respond quickly & solve problems. I hate writing out long drawn reviews but I had to let people know. I have no problem paying for a great app, however Keeper charges a set fee for a one year membership. They add on $10 for each device you add Keeper to. I would prefer to just pay once, perhaps a $24.99 deal (hint).
Bait and switch! 1/5
I used the free version for YEARS, and suddenly I can’t access my passwords unless I pay $30?! There was no warning and now I will be forced to reset all my passwords because I refuse to pay on principle. Super shady to suddenly convert this to a paid app without warning!