Always about money smh
Rip off 1/5
Why does it say free until you sign in and then it’s a charge!?
Doesn’t work all the time 2/5
This would be an excellent platform for learning if it would work!! I paid for 6 months and most of the time it is a chase for access, what I mean by this is there is a Wi-Fi symbol with an slash through it that flashes on and off, you have to click it before it disappears. What exactly did I pay for? I will not be renewing.
Currently waiting on support team 2/5
We love the app reported some minor issues that we ran into but one of the big issues is that when I went to log into into another device (so I can get my phone back from my child)I clicked that I had an account and when I logged in it said that my plan was inactive I purchased a lifetime plan thinking I would be able to use this on multiple devices or to at least be able to switch from one device to another. Hopefully there’s a solution
THEY WILL STEAL YOUR MONEY 1/5
First off, I had already made a claim to refund me my money, because I didn’t want the subscription anyway and I kept getting charged. I received the refund from Apple thankfully and I cancelled the subscription on my account too just to be safe. I received confirmation that it’s canceled, but I am still getting charged!!!! DO NOT GET THIS GAME, THEY WILL STEAL YOUR MONEY! It’s not worth it
Update to my review 5/5
I purchased the lifetime app thinking I could use it on any device connected to my Apple ID unfortunately not the case wish I had read the reviews first it won't give me access to all activities and keeps telling me my email can not be recognized I've communicated with support and feel that I'm getting system generated response I purchased THIS back in May 2021 and my kids can't even enjoy it I'm EXTREMELY disappointed.
UPDATE ON MY REVIEW: Support reached out and helped me with my issue. I can now use the app on all my devices that I have an apple account on. The app itself is a great tool for teaching children through play, it also has helpful printouts for the parents to get them off screen time and interact.
All in all, after gaining access to the app I’ve purchased I’m content with the app, the price I’ve paid, and the current customer support that was given.
Compré el paquete para toda la vida y de un día para otro ya no puedo entrar, me dice que mi email no es válido y ya no puedo acceder a todo el contenido 🤬🤬🤬🤬🤬🤬🤬🤬🤬 es un verdadero robo
Doesn’t work 1/5
Says needs wifi even when it is connected. Charges for nothing
Je veux que ma fille a une bonne éducation
I like the app for my little ones but I have to constantly uninstall and reinstall it so it can work properly, I paid $69.99 for this app hope it gets fixed soon.
now that i down U Want me 2 pay 4 my Grandson 2 Play, NOT Gonna Happen. He Sits in Here 4 hours Playing while i am dying.
By ام سعد٢١٢
اللغة العربيه سيئه لا استطيع القرائة كل شي معكوس !! اولا قوموا بمعالجه هذا الخطأ الفادح بعدها قوموا بحمله اعلانيه
Wifi function not working 1/5
My child can’t play any games hardly because the wifi function won’t work even though I have 4 bars. Also paid SO much money for the full version not to be able to access everything
Mis tesoros 5/5
By Babygirl nas
I paid for the worksheets and it’s saying I have to pay again
It doesn’t recognize my email 2/5
Before I purchase this app, I put in my email address but now it tells me that the email is incorrect. So, how do I fix that? Because I want to install it on my kids tablet and enter my email so I don’t have to pay for it again. Any help pls?
Why does this app cost?! 1/5
We should be able to play on here for free this is a kid game !
I’m tired of money hungry Learning Apps 1/5
It really bums me out that these learning apps that are supposed to be designed to assist your children in the learning process and bridge the gap from home and school learning but all they seem to care about is money. You can’t even try out the games before you pay for something that is virtually ineffective. I’ve paid for the yearly subscription for our daughter and its just pointless she still doesn’t have access. I get a Wi-Fi symbol with a sad face and no explaination of what that means. I checked the Wi-Fi in our house and its connected and our devices are working fine so I’m not sure what’s the issue. Im just really disappointed.
No sound 1/5
Extremely Frustrated 1/5
I downloaded this app months ago and paid $70 dollars for lifetime access and for months now it won’t open, I thought it was because it needed to update out even after I updated it, it still won’t work. I am extremely upset and frustrated because my child can’t enjoy this app that I paid for so if this isn’t fixed I would like my money back because I’m not able to utilize this app that I paid for and I can’t find a customer service number.
Just to hard for them
Charged 15 times in a 2 month period 1/5
Response to Kiki I canceled the subscription that was the first thing I did prior to my 7 day free trial after I canceled you kept charging me so telling me to do something I did is redundant I said I canceled it charged me after that over 15 times in one day I had 15 charges of $7.99 in ONE DAY FOR SANE APP I CANCELED IT THREW MY PHONE I DIDNT JUST DELET MY APP ITS 2021 I’m not brand new I know how to delete apps versus cancel. I had over 30 charges in a two month period I have my bank records to show. I had to do a charge back for $240 when your app charges daily there’s a problem.
please contact me you keep charging my account. I have over 15 charges I had to cancel my credit card then you start taking it from my Apple Pay. You charged me 3 times $7.99 in one day. Your app didn’t even work I canceled the trial the next day and 2 months later still getting charged. When you try and contact this company it directs you to the app. I’ve gotten nowhere and just when I thought it was over $7.99 more out of my Apple Pay. STOP TAKING MY MONEY!!!!! Calling state’s attorneys office next. This is how serious this has become. It’s fraudulent at this point. Please contact me as I have tried to contact your company for help for months.
I have asked to have my subscription cancelled three times now with no response and no verification.
By LaTasha M. Draheim
Ive tried cancelling it since the day I got it it never worked it’s been months an months an you guys are still trying to charge my cash app card I even emailed you guys before an yall said you’d take care of it it didn’t work so we never used it
Un robo 1/5
Compre esta app y la experiencia ha sido terrible, en mi anterior teléfono no arrancaba, cuando la ponía se cerraba, era súper lenta. Cambie de teléfono y la experiencia no ha sido diferente, he pedido a esta empresa que me devuelva los 70.00us que pague por nada
App will not open 1/5
Paid 69.99 now the app will not open. Warning do not purchase!!!
I cannot log in 1/5
By JorCam Mom
I would like a refund! My son cannot log into the game. It’s asking for my email but it’s not recognizing it and I paid for 6 months upfront!
Draw alphabet 1/5
Why the wifi sign is always disconnected !!!
Bug alert 2/5
I downloaded it but that’s all I could do is start it 🤷🏼♀️ it wouldn’t let me interact with it at all could you maybe fix this? I’m on an iOS if that helps
App down? 2/5
By a mother (BLM)
Ive got the life time subscription on another keiki app, my three year old loves it. And as a preschool teacher I do highly recommend. My concern is however, he wanted to play the number and abc puzzles which took us over to another app, which is fine i guess. But the app doesnt have any opening music, once i press skip or it enters into the app, the bottom half of my screen is whit whit the floating activities above. I’m unable to click on any of the activities and nothing happens, i have uninstalled , reinstalled. Closed and reopened. I don’t know why its not working
This app has no sound please fix this error it’s been months.
Not free 1/5
No sound today and it should be all free
Me parece muy mal por que todo tiene costo $$ 1/5
Eso está muy mal
Unable to use application in my daughters iPad 1/5
I purchased an unlimited subscription through my cell phone and I can’t log in or use any of the games in my daughter’s iPad I normally purchased games for my children so they can use it through my family sharing and this app says it’s family sharing compatible and it doesn’t work I can’t even create a login or and it won’t work with my email restarted everything several times logged in and out of my phone and still doesn’t work..I WANT MY REFUND ASAP JUST LIKE YOU WHERE ABLE TO TAKE IT RIGHT OUT🤬
Love it’s 5/5
Great game for learning
Very happy with how things are going 5/5
Super excited for the future thank you
Thought I was getting something else 1/5
My 2 year old hates it. 0-5 it recommends. Can’t get a refund. Thought I had a trial. Paid 70 plus tax for full game. What a waste.
Lifetime access 4/5
By Mommy to The Magnificent Five
I love the limited access keiki! I’ve been thinking about getting the lifetime access… So, I haven’t been able to find any information… do not want to purchase lifetime access if it does not work for all Keiki apps. Can you use it for preschool, puzzle, etc? Do you have to purchase subscription for EACH app?!?! Can you use the subscription on multiple devices or JUST ONE?
Thank you all so much for your help!!!
This appn is so outdated
Def not worth any money 1/5
Why can’t this be free!?!?!?
Stay Away 1/5
This app is a terrible money trap!!! Even once you pay the $69.99 subscription free it has a ton of in app purchases that make it impossible for your child to use the app. Oh and you cans get a refund even if you ask for one minutes after you subscribe! Stay away!!!
Working on iPad 5/5
I Been trying to download this app on my iPad for my child but it’s not working 😩I tried 5 times to download and unfortunately it’s not working .why is that ?
No sound. We checked all setting everything is ok 1/5
No sound. Music and sound is on in settings but dozen sound anything .
Sign in 4/5
How do I even make an account it doesn’t give me an option
No sound 1/5
This app has no sound, literally just purchased. Every other app i have has sound but this one, I’ve checked both my sound and the setting on the game, no sound still.
Cancel my subscription 3/5
I am trying to cancel my subscription, how do I cancel my subscription? I am in the 7 days of free trial. But I want to cancel it now, my son did not show any interest in this application.
Stealing my money 1/5
Can’t unsubscribe. They’re talking money out of my account every month
It’s a cheat 1/5
Why don’t I receive a login I purchase it and can’t even log on to other devices