Can’t cancel subscription at all??? 1/5
I didn’t want the yearly subscription and just realized I was charged for it!! I never used the app and I followed the instructions to cancel and there’s no way to do it for me at all. There’s also no email or customer support I can find please help I want my $40 back!!
By Super hog
I love this app I’m just starting a diet I can’t wait to see what happens wish me luck
I can’t even preview the app or look around a bit without being forced to sign up?
Yes I realize it’s a three-day free trial ... but I wonder how many people forget to deactivate before being charged the full $39.99?
I just want to see what the app is all about 😑
Great App 5/5
By S Wallace
Great directions. Visually amazing.
Hello, i cancelled my subscription in april. I just got charged $41.87 from your app!!!! I want my money back. Who do i need to speak too
Very very helpful 5/5
This app is so helpful in my keto journey. I’m grateful.
Great concept, needs improvements 3/5
For the most part I love the app and everything I can do in it, especially since it’s in my opinion the best free Keto app on the App Store. One thing I would change is that when your adding items to your shopping cart, sometimes you need the same item for multiple recipes but it won’t combine the quantities, so today I had 3 bottles of olive oil pop up on my list even though I only needed the 1 bottle for all 3 recipes. Another thing I noticed is that the nutritional facts when scanned into the app don’t match up with the labels on the products. I knew that I was within my carb intake but in the app it said that I wasn’t. All in all it’s a great app and I recommend it to anyone on the Keto/ low carb diet.
I want a refund, I only used it for the 3 day trail. How do I cancel and get a refund? I want my 40$ back
Ridiculous customer support. 1/5
I hate this app, I was charged 45 dollars for a year long subscription that I didn’t want, and there is no avenue for me to report this and receive a refund. Nonexistent customer support, waste of money. Do not download.
I love it 5/5
By twenky 79
Es muy sencillo y me siento fenomenal
I accidentally forgot to cancel my subscription before the 3 days were up. 40.00 for the year is a bit steep. Monthly subscription would be nice.
Also, pictures are amazing and that is what brought me to try this app. I feel like the pictures are a misrepresentation of what the actual food is. EXAMPLE: bagel recipe did not turn out at all like the picture. I followed the recipe exactly. Mini cheese muffins ... the picture has bacon or something in it which is not called for in the recipe. Now that I have accidentally paid for a year I will try every recipe and will move forward. But not happy about paying 40.00. HOPING THEY ADD MORE RECIPES
This app is very deceptive. I opened it, and it said three days for free, and then there’s a $40 charge. I immediately closed and deleted the app. The next day I get an email from Apple stating there’s a charge of $40 pending against my credit card for purchasing this app which I never agreed to do. I emailed them that it’s a unauthorized charge and “unsubscribed” to the app. When I opened it in the App Store to warn people, I noticed it still says I am subscribed. In all of the years, I’ve been downloading apps, I’ve never come across anything like this. It’s quite dishonest.
Waste of money 5/5
You are given 3 days before the app charges you $39 fee the a year subscription!! Non- refundable! Buyer beware. This is a waste of money when other apps are a fraction of the price. This is a scam!
SCAM. WILL CHARGE $40 AUTOMATICALLY. 1/5
Shame on this company! I am a college student that downloaded the app and was charged without even putting any information in. If I could rate 0 stars, I sure would. Change your settings on this app unless you want to continue getting bad reviews.
Warning- do not download!!!! 1/5
By Mari Mary Bernadette
Do not download- you will be charged automatically even if you just want to view!!!!
Unable to delete or cancel from Apple subscriptions due to no option provided. The subscription page list the different types of subscriptions but does not provide a cancel option.
Don’t waste your money 1/5
This app does not work. Don’t waste your money. Since the time of purchase I have not been able to open this app. I have written numerous emails to their support group to get them to fix the problem and they tell me I have to purchase it again because of an IOS issue which they should have known from the beginning it didn’t work. I asked for a refund which they refused to give me. Buyer beware!!!
Great Keto app - how to print recipe 5/5
My wife and I have been on Keto for 6 months and continue to look for great new recipes. We like this Keto app, but how do you print the recipes from within the app ?
FAKE PICTURES for their recipes !!! 1/5
I made the bagel recipe first because the picture on the app made it look amazing! Now I'm not saying the bagel turned out horrible or anything, it was quite edible, HOWEVER, they used stalk pictures from the internet of the bagels completely misrepresenting what it would actually look like. I found the same exact (down to the number of poppy and sesame seeds) picture of that bagel online in an advertisement... it has several different angled shots taken .... RIDICULOUS!
Clean looking app but some features broken 2/5
I have a yearly subscription, but the app deletes my saved recipes every time I close it. I can go into the settings to manage and restore “purchases” which sometimes repopulated my saved recipes, sometimes not. There is no direct option for help or to contact support, which I would expect.
On the settings page there is no back button or navigation to get back to the main page. Fortunately you can swipe back, but it’s not intuitive for a site that is pretty clean otherwise.
The “getting to Ketosis faster” has said “coming soon” since I subscribed months ago.
I will not be purchasing another year subscription if the features aren’t fixed.
Beware!!! $41.66 is the price!!!! 1/5
I thought that this was a free app. But it is NOT. The cost for this annual subscription is $41.66. When I tried to get a refund but Apple said that I did not qualify for a refund. Apparently it was because I didn't read my emails for two days (I got the receipt from Apple on May 12th, 2019 @ 2:06pm and read my email on May 14th, 2019 at about 3:45pm.) I think I opened the app. when I got it for perhaps 5 minutes. After being rejected by Apple I went to my credit card company. They said that their experience with Apple is that Apple will no longer allow me to use that credit card again. If extortion is their policy rather than customer support/service then why would I want to buy another IPhone? How about having a policy that informs you that they are going to charge you BEFORE they charge you??????????
Excellent recipes; a 😤 in the Favorites feature 4/5
All the recipes I’ve tried so far are excellent but pretty frustrating that I went through and marked all my Favorites then every time I open the app my Favorites shows “0” items, I have to select one is the other categories, X out of that then scroll down to see all my Favorite recipes are now showing - should be a simple fix to correct.......cause super frustrating for me as I use this app everyday!
Expensive and not compatible 1/5
Does not work with the new iPads......
No calories? 2/5
Disappointed good recipes no calorie info
NOT FREE 1/5
Don’t waste your time. It’s free for 3 days then it’s $40 per year.
$40? For a phone app?!
The description should note the free trial period and the overall cost prior to the app being downloaded.
Such amazing recipes and flavors that combined!! Thank you I love the recipes!!!
The best 5/5
By Shawn Smith, The Mobile Pro
Everything you need to start Keto is here, look no further.
Charged me before three day trial was over 1/5
I downloaded the app and started the free 3 day trial. Before the 3 days even ended I was charged the $39.99. This app has some useful info but nothing that would be worthy of a $40 price tag. I could have used google for free to find recipes. Very disappointing 👎
Good app 3/5
The app is good lots of choices to pick food would like a recipe option also the app will let you set custom macros but they don’t save when you go into my log that’s why I have it 3 stars very frustrating.
New to Keto 5/5
Found this app to help me with meal planning & recipes. I reviewed a couple other apps.
I’m glad I chose this app it looks awesome & the recipes look awesome, easy & your nutritional values are with the recipes.
Sunni in Texas
This is a joke right? 1/5
Decided to check out the app. I first installed the app and opened it up it will it will either give you a free three day trial or 39.99 for the year. I’ll just check out other places.
Easy and few ingredients! 5/5
These recipes are awesome! Ive tried a couple and I love how short the shopping list is!!
Rip Off! 1/5
This app started charging me $4.99 twice a month without me ever authorizing it! I never even opened this app after I first downloaded it. I noticed on my PayPal acct that it automatically subscribes the user which I think is highly unethical. BEWARE!
By HOT ALOETTE MAMA
I love this has great information on it about the Keto diet plan
Great app for starting 5/5
I downloaded several apps for the Keto diet
I looked at all of them and removed all of them except this one
It is easy to use and has all info that I need
The KETO APP 1/5
The owners of KETO APP charged iTunes without my authorization. I did not agree or sign in to purchase. I was refunded by Apple Support. They have a 4 page document stating that they can collect and sell data to third parties. DO NOT DOWNLOAD THIS APP!!
Love the fact I can find things I like to eat with my loved one that now has to eat this way for her healthy living life
By vilicious chick
This app has some quick referencing which is nice when your unsure of food choices or what to cook. But, after having this app for almost 12 months- there hasn’t been any new info added by this developer. A few of the categories still have “coming soon” labeled just below the subject title.
After searching keto, i have found that all and any info on this diet can be found on the internet, google and Pinterest. This app is not worth paying for the subscription Or the information that is given. I cancelled unfortunately a day late and was charged for the entire year- so read the app before purchasing and seriously Save your money!!!
Keto diet 5/5
Great recipes for a healthy living must try
Angry customer 2/5
I have been on this site trying to look at recipes and it keeps shutting down. I want my subscription canceled immediately.
Quick Answers 5/5
By Calicoocoo pains
Easy to navigate and thorough!
Delicious and easy!! 5/5
These are so easy to follow and everything is straight forward. You can prop up your phone and go from there!!
Bait and switch 1/5
I didn’t want to subscribe and this app automatically subscribes you for a subscription 😩
Good health 5/5
I love it thank you
Not happy 1/5
By Lola 7237
I canceled the subscription way before my free trial was over. I was charged the full year!!! I don’t want this app! Please return my money.. I can’t even find a cancel selection because it’s not available. It’s asking me to subscribe, please fix your computer glitch. Thank you.
It’s ok. 3/5
Some of the recipes use ounces and grams instead of cups, which is tricky in the US. Converting everything doesn’t solve the problems I run into because I’m still using imperial measuring scoops and cups. They’re not precise enough with the metrics.
Got worse 2/5
So I tried this app today. Get this when I went to enter my food for lunch it said available with pro version. A simple grilled salmon salad. I’m deleting this.
Just getting started 5/5
By Jesse J H
Looks good so far