App won’t open 1/5
Maybe it’s just this version, but the app won’t open up at all. Every time I try to open it, my phone shuts off and restarts. I’ve tried deleting it and re-downloading, turning my phone off and on, and the app is still not working.
Waste of time 1/5
DOWNLOAD IS FREE BUT YOU HAVE TO PAY TO USE IT. IT SHOUKD INCLUDE THAT IN THE DESCRIPTION!!!
Was supposed I have 3 days to trial for free for me 3 Days are 24 hours completely for day
in the 2 day a midnight they charge me the year a less they can charge for a week but no they charge for a completely year I cancel my subscription but they don’t have any number for contact the email they have is not secure page so anyone can help me please
Not free 1/5
Shady business practices.
Not very helpful. 1/5
App has no way to track carbs or anything has very few recipes or anything of actual use for the money paid. Not very happy was looking for an all in one app to help me plan meals and track my epileptic daughters ketogenic diet. Will any of this be addressed?
Charged with out my approval 1/5
By Id like a refund please.
I’m not a happy customer because I approved a 3 day trial, and then was automatically charged $40 for a years subscription. I never wanted a years subscription. I’d like a full refund please. Then I will change my review of your app.
Will charge you $40. 1/5
Downloaded to check out as I do with many apps and suddenly have a $40 bill from apple.
By Leenda Leenda
I had trouble know what to eat because Keto is new to me. Now it’s no problem. I love this app!!!
I bought the year trial. Was looking forward to it, but nothing loads on the app.. I have 4g always and strong WiFi connection....
Sure.. for $40 subscription 1/5
By Poot n anny
No mention of subscription required, wasted time downloading
Not free 1/5
The app may be free but won’t open without a membership. You can get a “free trial”- this app was misrepresented.
Just getting started 5/5
I was on Jenny Craig for the last three months with no results. It used to work for me, but my body is changing due to age, and I’m a truck driver, so 60 percent carbs are just impractical for me. So I started two weeks ago a low carb diet, and I’ve lost 11 lbs. My friend is doing Keto, and I thought this is worth a try. Wish me luck!
Liking this app 5/5
I really like the information given in this APP. Anyone just starting out, this APP is it!! Great information, easy to understand, and great recipes.
Just not enough recipes.
Keeps Shutting Down 1/5
By Sophia Ankerstjerne
I would like my money back. I have PCOS, and was recommended this app to help with my symptoms, and it seemed fine when I first got it, but now it legitimately takes up to an entire minute to load, and then once I’m in it’s non responsive, and then shuts down, and closes itself out. I’d like my money back, and I will need help to unsubscribe as it keeps shutting down on me...
Bad app 1/5
We never applied for the membership but at the end of the day, It took off 40$ from my bank.. There needs to be more warning about the membership since nothing appeared and we can't even get our refund.
Doesn’t work 1/5
By Miss Lery
I downloaded this App since 1 week ago, and since then I’ve trying to open the App and everytime that I try to open my phone turn off. I lose my money on this because I Paid for it and didn’t work.
Not happy 1/5
I tried to cancel this and it never got canceled then when I got the renewal I email asking how to cancel of course no response then they took it out of my account 😡. Finally had a friend help me to get it cancel just very unhappy bc no one from Apple helped me.
Not worth the money. 1/5
I got the app and agreed to the 3 day free trial and completed forgot to cancel. There’s really no reason to pay for this app, everything that’s posted you can get for free online. There’s nothing special about it, I’m not sure how in the world the ratings are so high.
No calories listed 3/5
I have been making the recipes, and some import into other apps, missing calories. Like the recipes; have not made them all, very hard to track calories.
Deception at best 1/5
Wish I could rate this app any lower than 1 star. App is very deceptive in its subscription model. It enrolls automatically and cancellation doesn’t result in refund. The content on the app is subpar and mostly found for free on the internet. This should have never been approved for App Store. Do not subscribe or even download this app.
Scammed me $39.99 1/5
By Organized Mimi
Don’t download this app! I ordered it through my iPhone on Apple Pay & ordered the 3 day free app. Read the entire app in 15 minutes. It tells you basic foods to eat & what not to eat & lists a handful of recipes as examples, tells how to buy urine dip sticks through Amazon if you want to check your urine to see if you are in ketosis & poof - after 3 days it automatically signed me up for a years subscription for $39.99 & I’ve jumped through hoops trying to get a refund but all they’ll do is cancel it after the year’s up in 2019. ***** Updated at end of year. Not only did it charge me $39.99 for a year’s premium subscription but the app never allowed me to see anything other than the few samples & recipes it showed from the free 3 day app. For $39.99 I should have got monthly recipes & newsletters, I never received another thing & they took my 39.99 & never refunded it. Don’t bother wasting your money. Instead google keto recipes & do it on your own. This was pure scam.
Can’t cancel subscription at all??? 1/5
I didn’t want the yearly subscription and just realized I was charged for it!! I never used the app and I followed the instructions to cancel and there’s no way to do it for me at all. There’s also no email or customer support I can find please help I want my $40 back!!
By Super hog
I love this app I’m just starting a diet I can’t wait to see what happens wish me luck
I can’t even preview the app or look around a bit without being forced to sign up?
Yes I realize it’s a three-day free trial ... but I wonder how many people forget to deactivate before being charged the full $39.99?
I just want to see what the app is all about 😑
Great App 5/5
By S Wallace
Great directions. Visually amazing.
Hello, i cancelled my subscription in april. I just got charged $41.87 from your app!!!! I want my money back. Who do i need to speak too
Very very helpful 5/5
This app is so helpful in my keto journey. I’m grateful.
Great concept, needs improvements 3/5
For the most part I love the app and everything I can do in it, especially since it’s in my opinion the best free Keto app on the App Store. One thing I would change is that when your adding items to your shopping cart, sometimes you need the same item for multiple recipes but it won’t combine the quantities, so today I had 3 bottles of olive oil pop up on my list even though I only needed the 1 bottle for all 3 recipes. Another thing I noticed is that the nutritional facts when scanned into the app don’t match up with the labels on the products. I knew that I was within my carb intake but in the app it said that I wasn’t. All in all it’s a great app and I recommend it to anyone on the Keto/ low carb diet.
I want a refund, I only used it for the 3 day trail. How do I cancel and get a refund? I want my 40$ back
Ridiculous customer support. 1/5
I hate this app, I was charged 45 dollars for a year long subscription that I didn’t want, and there is no avenue for me to report this and receive a refund. Nonexistent customer support, waste of money. Do not download.
I love it 5/5
By twenky 79
Es muy sencillo y me siento fenomenal
I accidentally forgot to cancel my subscription before the 3 days were up. 40.00 for the year is a bit steep. Monthly subscription would be nice.
Also, pictures are amazing and that is what brought me to try this app. I feel like the pictures are a misrepresentation of what the actual food is. EXAMPLE: bagel recipe did not turn out at all like the picture. I followed the recipe exactly. Mini cheese muffins ... the picture has bacon or something in it which is not called for in the recipe. Now that I have accidentally paid for a year I will try every recipe and will move forward. But not happy about paying 40.00. HOPING THEY ADD MORE RECIPES
This app is very deceptive. I opened it, and it said three days for free, and then there’s a $40 charge. I immediately closed and deleted the app. The next day I get an email from Apple stating there’s a charge of $40 pending against my credit card for purchasing this app which I never agreed to do. I emailed them that it’s a unauthorized charge and “unsubscribed” to the app. When I opened it in the App Store to warn people, I noticed it still says I am subscribed. In all of the years, I’ve been downloading apps, I’ve never come across anything like this. It’s quite dishonest.
Waste of money 5/5
You are given 3 days before the app charges you $39 fee the a year subscription!! Non- refundable! Buyer beware. This is a waste of money when other apps are a fraction of the price. This is a scam!
SCAM. WILL CHARGE $40 AUTOMATICALLY. 1/5
Shame on this company! I am a college student that downloaded the app and was charged without even putting any information in. If I could rate 0 stars, I sure would. Change your settings on this app unless you want to continue getting bad reviews.
Warning- do not download!!!! 1/5
By Mari Mary Bernadette
Do not download- you will be charged automatically even if you just want to view!!!!
Unable to delete or cancel from Apple subscriptions due to no option provided. The subscription page list the different types of subscriptions but does not provide a cancel option.
Don’t waste your money 1/5
This app does not work. Don’t waste your money. Since the time of purchase I have not been able to open this app. I have written numerous emails to their support group to get them to fix the problem and they tell me I have to purchase it again because of an IOS issue which they should have known from the beginning it didn’t work. I asked for a refund which they refused to give me. Buyer beware!!!
Great Keto app - how to print recipe 5/5
My wife and I have been on Keto for 6 months and continue to look for great new recipes. We like this Keto app, but how do you print the recipes from within the app ?
FAKE PICTURES for their recipes !!! 1/5
I made the bagel recipe first because the picture on the app made it look amazing! Now I'm not saying the bagel turned out horrible or anything, it was quite edible, HOWEVER, they used stalk pictures from the internet of the bagels completely misrepresenting what it would actually look like. I found the same exact (down to the number of poppy and sesame seeds) picture of that bagel online in an advertisement... it has several different angled shots taken .... RIDICULOUS!
Clean looking app but some features broken 2/5
I have a yearly subscription, but the app deletes my saved recipes every time I close it. I can go into the settings to manage and restore “purchases” which sometimes repopulated my saved recipes, sometimes not. There is no direct option for help or to contact support, which I would expect.
On the settings page there is no back button or navigation to get back to the main page. Fortunately you can swipe back, but it’s not intuitive for a site that is pretty clean otherwise.
The “getting to Ketosis faster” has said “coming soon” since I subscribed months ago.
I will not be purchasing another year subscription if the features aren’t fixed.
Beware!!! $41.66 is the price!!!! 1/5
I thought that this was a free app. But it is NOT. The cost for this annual subscription is $41.66. When I tried to get a refund but Apple said that I did not qualify for a refund. Apparently it was because I didn't read my emails for two days (I got the receipt from Apple on May 12th, 2019 @ 2:06pm and read my email on May 14th, 2019 at about 3:45pm.) I think I opened the app. when I got it for perhaps 5 minutes. After being rejected by Apple I went to my credit card company. They said that their experience with Apple is that Apple will no longer allow me to use that credit card again. If extortion is their policy rather than customer support/service then why would I want to buy another IPhone? How about having a policy that informs you that they are going to charge you BEFORE they charge you??????????
Excellent recipes; a 😤 in the Favorites feature 4/5
All the recipes I’ve tried so far are excellent but pretty frustrating that I went through and marked all my Favorites then every time I open the app my Favorites shows “0” items, I have to select one is the other categories, X out of that then scroll down to see all my Favorite recipes are now showing - should be a simple fix to correct.......cause super frustrating for me as I use this app everyday!
Expensive and not compatible 1/5
Does not work with the new iPads......
NOT FREE 1/5
Don’t waste your time. It’s free for 3 days then it’s $40 per year.
$40? For a phone app?!
The description should note the free trial period and the overall cost prior to the app being downloaded.
Such amazing recipes and flavors that combined!! Thank you I love the recipes!!!
The best 5/5
By Shawn Smith, The Mobile Pro
Everything you need to start Keto is here, look no further.