I’m not in the EU! Why did this disappear?? 1/5
Why did my info disappear? All I get is the message that it’s not available in the EU any longer but I’m not in the EU! I need my information from the cards I had in here. I used it only a few months ago.
Customer support 5/5
Whenever I get a new iPhone this app won’t transfer my cards over to my new iPhone and you can’t call anyone for help and I hate trying to do it through emails because I never gets accomplished so now I have app but no cards!!!!
By "James the Great"
Oh wow. This is so awesome. This is a game changer for our world to come. Our children’s children will be so grateful and not regret your development of such an Amazing and Wonderful app such as yours. Kudos to you champ. What else should I say?????????
Key Ring 1/5
By corry 812
Very difficult to use. Was disappointed because I really wanted to use this app . Could not get scanned item into Keyring.I transferred my scanned cards to Evernote.
I had all of my reward cards on this app. A couple of weeks ago the app would flash but not open. Unusable. I contacted them with no response. I deleted the app and reinstalled. It wouldn't accept my password. Still waiting for the reset email. If I still had my cards I'd trash this.
I CANT ACCESS THE APP!! 1/5
I’m totally freaking out because I can’t access the app for some reason it keeps shutting down! Please help! I depend on this app so I’m not carrying so many cards!
Updates are bugged 2/5
I can’t get into my app to use my cards! The last update screwed it up
I tap on the app and it kicks me out to the home screen every time!
Please fix this!!
Stupid reset PW process and I am not a robot s 1/5
By Voice of the customer
reset PW process and I am not a robot screens
Great app 5/5
Great app easy to use
Doesn’t open since last update. 1/5
It doesn’t open since the last update.
Locked out 1/5
Locked out and no help when you contact them.
Data breach. Servers hacked 1/5
Google it. Key Ring was compromised. 14,000,000 customer's data was stolen. This actually happened. Deleting now.
I lost all my photos and logos when the program bombed and I reinstalled it.
Used to love this app until today 3/5
I loved having all my cards in one spot, but today I had to delete this app and redownload it. Since I did it, I can’t open the app anymore. I keep getting it can’t connect. I’m at home and my phone is my internet connection but I can’t get past this part. Because of that, I’m not very happy at this moment. I can’t even contact us for help. I just hope my cards are still there.
Issues with latest update 4/5
Love the app but no longer working on my iPhone X. Would immediately end upon starting. Deleted and reinstalled. Now it says no internet connection (not true) when I try to login. App works without login for lists. :( Please fix this soon!
Doesn’t Open 1/5
Used this app all the time and it was really convenient to lighten my wallet from carrying all those extra cards UNTIL...whatever update they performed last keeps the app from opening. Now I cannot even access. The app goes to open and just shuts down. Please FIX!!!
Ver. 11.17 will not upload a new card 1/5
Ver. 11.17 will not upload a new card. Says to check network. My network is fine for my phone and every other app. Please fix.
Wont work 1/5
I did the update today and now the app wont open.
Worked okay until update. 1/5
By liar liar pants in fire
App was performing okay until they did an update. Now it will not open on my iPhone 10s max. All my key card information is on the app. App is totally useless to me now. I have tried turning my phone off and back on. Still cannot access info. They should have tested the update before it was released!!
Crash on iPhone 1/5
Will not open after last update
Latest Update Causes Crashes 2/5
Updated app two days ago and now the app crashes on my iPhone 11. It won’t even open.
Haven’t been to the store in 2 weeks, app crashes when I needed it most. Unreal!!! Who tests these updates!!! Come on!!!!
New version doesn’t work at all 1/5
And you aren’t going to know it until you’re in the checkout line.
You tap it on, it immediately turns itself off.
Thank you! 4/5
I love this app.
Not working 1/5
Does anyone know why it keeps shutting off every time I click on it?
After update 1/5
By Doo Ray
The app does not start, rebooted iPhone and still NG
Latest Update Crashing...... 5/5
I have been using this app for years, but the latest update (11.14) is not working. It crashes on startup. Please fix. Thanks.
UPDATE: Version 11.17 now working again.
Thanks for the quick fix!
Love app BUT HAD TO DELETE THEN RELOAD 5/5
After latest update.
Recent update no good 1/5
Downloaded the most recent uplate today and the app now crashes every time I try to open it. iPhone XR. Worked fine before
Shutting down 4/5
April 9- app is appearing then closing. Normally good . Problem at the moment
Great App 5/5
Great way to carry your card info. Quickly responsive to users. Thank you!
Can’t scan front or back images 4/5
It’s back. Latest update runs my XS. Thank you. I rely on this because my wife keeps all the physical cards. Great no to have to carry them myself.
Latest update on iPhone crashes, cannot open 1/5
Latest update on iPhone crashes, cannot open
By This nickname is not chosen
Crashes immediately after 11.14.1 update. Good when it worked. I assume someone will figure this out.
Last bug fix 1/5
Wiped out all of my cards. 😫
Not Working 1/5
Loved this app until today. Please fix . It won’t even open on my iPhone 11 now although it has in the past.
From 4 stars to zero in 1 update 1/5
This app was pretty handy before yesterday’s update. Now I just wish there was a way to give zero stars. Like most people I don’t keep my cards once they are scanned. With the new update the app crashes immediately. Way to go Key Ring team! Best to look for a different stable app. #epicfail.
Don’t update. 5/5
After this latest update program won’t load anymore.
Won’t open 3/5
I use this daily but today after the update it will not open. Please fix
Crashes after “Bug Fix” 2/5
This app worked great until the bug fix. Now it crashes when opening.
Stopped working 1/5
OK clearly my fault for not having a backup plan for this but all of a sudden this app will not open thus I do not have access to any of my shopping cards.
Update Lost everything 1/5
Update on April 8 list everything in my key ring app and now app will not open. I have now lost all my cards and data.
I need help 5/5
I use this app all the time. Today you did an update and now it won’t stay open. Help!!!
You did something wrong 1/5
Have used it successfully for years and years. Now it won’t open after the 4/8 update. Found out at checkout in the supermarket.
Stopped Working 1/5
By Jer's Movies
It just stopped working. Will not load. All my cards are on there and use it every day but I guess not anymore.
I can’t get into key app. Everytime I tried to open the app it keeps crashing. Rebooted my phone still keeps crashing. Please fix the issue.
Loved the app 3/5
I loved this app until today - now it won’t open! What’s the problem? Do I need to update it & if I do, where do I go to get the update. I’m extremely frustrated.
Good but not recently 3/5
App works fine but recently, it crashes EVERY TIME you open it, it does not get past the home screen
Version 11.14 5/5
Just installed update to version 11.14 and now the app doesn’t display all my stores cards, it just doesn’t come on.