Love this service 5/5
I am very happy with click list!! It really helps save time and is worth the $5.00. So far the people have been awesome and polite when they bring out my groceries. And I’ve never had a problem with produce -sometimes they pick better than me ❤️. I save money because I stick to my list. Can’t say enough about Clicklist !!
Easy to use 5/5
Great app that is very seamless and easy to use. Great design as it is very simple to navigate.
Time saving 5/5
Love having someone else shop for me!
Kings app is not user friendly It does not let me compare prices in a type of good . 1/5
By bet rediculous
Kings app is not user friendly It does not let me compare prices in a type of good .
Bad problems !
Unable to compare prices
Hard to search
Often tells me no such item
It’s ridiculously unfriendly
Rarely can get my visa to work without repeating .
I don5 like using the app versus going into the web to search
Kings click list - the 2 ways of accessing kings list are very different .
Have gad trouble forever
Worst is I never know if I get m6 free delivery when I buy items .
If I change the first purchase list fi4 free delivery I feel like it’s nit smart enough to track.
Crossover sales so I never really know how I earned special promos .
Adding an account 2/5
By Anita Hobbs
I unable to ADD my sisters’s payment card to my account. I ORDER FOR HER ONLY!!!!! Why???
She is disabled and I Place the order for her. I DO NOT WANT TO PAY WITH MY CARD!!!!!!
Please call Anita at (970) 669-8566
This app is super helpful for busy families but I wish you could modify orders from app more easily...such as times and dates.
Not as easy to use as Instacart 2/5
I used the app to place an order and it was not as easy to use as Instacart‘s app or web page; but still better than King Sooper’s web page - which looks like a badly formatted joke from the early 2000’s on an iPad.
The search worked fine, but the sort and filtering left a lot to be desired.
Apple Pay not accepted! 1/5
It’s a shame that they are resisting Apple Pay and it’s simplicity security and contact free application.
Their existing machines for card swiping is ugly and doesn’t work sometimes with chip cards.
First time app order 2/5
A bit disappointed as we could not order everything so we have to still go in store for things we like such as fresh bread from the bakery.
By deanna slvara
It seems like the store is short handed the lady who brought our groceries to our car was really nice. Except she seem bit stressed and struggling with answering the phone and bringing groceries out. Outwise everything was great.
Easy to use! Love it! 5/5
It would be more clear if digital coupons applied before placing the order. I have a digital coupon for free delivery on order over $75. I placed the order and still have no idea if I will get free delivery or not.
Free Delivery Fuel points 1/5
Ordered more than min for free delivery - yet still charged. Last two orders for delivery no fuel points add to account.
Doesn’t work with Apple Watch 2/5
If you put your King Soopers Card into your Apple Wallet and it transfers to your Apple Watch Wallet, no barcode appears when you select it on your watch. Therefore, it’s unusable on the Apple Watch.
“Contact Us” doesn’t work. No Apple Pay. 1/5
The app purports to solicit user feedback but threw up errors when I tried to send feedback. Furthermore, I refuse to give Kroger more than one star until they accept Apple Pay.
I generally love the KS app but it seems to have glitches now. Some of the categories just are on a continuous loading loop.
No digital coupons 2/5
All WAS working until you upgraded the app. I used to be able to see digital coupons and load from my phone. No longer... now I can only see what I’ve downloaded from my home computer. This is a major issue for me and I hope you fix the problem soon!
Time is money 5/5
I like off of the main road the store is on and I can’t get delivery that needs to change
Happy customer 5/5
So happy you have delivery! Thank you!
...did I think I’d use a service such as grocery pick up because I love to shop, for anything really!! However, since becoming a mom, I realize how valuable my time is. I just wish they added a tip option. I have to remember to keep cash in my glove box to tip “pickers” for my weekly grocery pick up. This app allow me to add things as they run out or I think of it. Maybe one day I’ll try King’s grocery delivery. Game changer....
Click list 4/5
Always a great job. Sometimes they don’t read the special instructions. They never slice the deli meats correctly.
App is not accessible for blind users anymore 1/5
This app does not work with voiceover. When you open the app, you have to click on the image. Images don’t work with speech. Please fix this!
Great experience 5/5
I love this new service and the first three orders are free! Thanks!
iOS app 3/5
iOS app does not show digital coupons or allow you to load them.
Amazing experience 5/5
I’m recuperating from major surgery and can’t leave my house, so I took a chance and did the online order and delivery. The shopping and ordering was a breeze and actually relaxing and fun with my feet propped up on the couch.
I am scheduled to receive my order in 5 hours!
I’ll keep you posted and let you know if I got what I ordered and if it arrives on time!
awful delivery 1/5
i had to wait around all day for delivery and it never came then they called and cancelled on me and never refunded
Very convenient! 5/5
Love using the app. Can’t wait for the upgrade. I’m sure it will be more user friendly. ;)
Needs Better interaction for delivery 3/5
Would love it if their app had better functions when using it for delivery. Since they partner with Instacart, they should allow more functions that are comparable with Instacart’s app. It would also be nice if when using Instacart you could use your rewards cart.
Couldn’t ask for more! 5/5
By Kathleen maree
KS is constantly improving their app. Our local store is amazing! Proud to be a customer since 1976!
Forced on you for coupons 1/5
No one wants an app for a grocery store. Your stores have terrible cell service and the coupons almost never load. Just make the coupon price the sales price and kill this app.
Removed Menu Reorder 1/5
Can’t reorder menu items
Good app!! 5/5
Tons of improvement! A++!!
My first order was great with Donna . So I am ordering again !
Missing Helpful Features 3/5
It’s not bad. It doesn’t have the price per unit anywhere really easy to view. The search function also needs work.
Paying for items not ordered 4/5
On most of my orders I have paid for items I did not order. Nor did I receive those items. On my last order I paid for items I ordered and did not receive. On that same order I paid for other items that I had not ordered,As I am physically unable to shop for myself, this presents a problem. At first I told myself it wasn’t so bad to buy my shopper candy bars, yogurts, whatever. But it is adding up, and I especially don’t appreciate paying for items that I need and then not receiving them.
Deletes shipping lists and resets during searches 2/5
As much as I love King Soopers, this app is a major frustration. Many times I'll be in the store with the list open shopping and it just fanishes without warning and no way to recover it. I'm then stuck trying to remember what was on it and what had coupons attached. The last time it did that was a couple weeks ago. Just now while looking up an item my search reset twice as I was scrolling through the items that came up. Another problem with the search is that not all items show, which I can understand if it's something new, but even KS brand refill razor blades don't appear, so when we do Quick List, we've got to go inside for those and anything else we need that doesn't appear.
LOVE THIS 5/5
This is my favorite store. We were in a strange situation that we could not leave the house and this worked out perfect . Thanks king Soopers!!!
App location 1/5
It would be great if I could actually get into the app. It keeps asking me my location which is great but it won’t allow me to select it. I’ve killed the app and have now deleted it twice and it still won’t let me select my location.
Good app 4/5
I like this app. I do wish the app would say “did you mean _____” if you have a typo. Also wish when you’re searching a specific category (produce) and you search something else (eggs) within the wrong category that it would say “nothing found in this category but is this what you’re looking for”
Rate store 5/5
I’m so happy for this services
Not as good as it was 3/5
By Jumpy Jump 12345
I can no longer get all the items that are available in the store. For example, mild Rotel won’t come up on the app, but it is sold in the store. It is the safe for Fat Tire brats and a few other items. I’m also having trouble with it logging me in, even after updating, closing out completely, and then resetting my password. Other stores have the same service and reliable apps.
Ugh! Login again!? 1/5
If it won’t allow me to login and asks me to with each area I try to go too, then it is absolutely useless! I used to love this app but the last few months it’s been completely frustrating.
Kroger pay doesn’t work at store 1/5
I tried to use Kroger Pay from my iOS app and was told they don’t take iOS only android. Completely useless feature.
not as good 2/5
By #Better service please
not as easy as the older insta cart app.... also delivery options were better and I likeed the promos for free delivery, also i just spent 85$ said fee would be waveif i spent 75 and it wasn’t 😡
Order app 5/5
Soooooo much easier and faster to order than the old one! Thank you for changing it!!!!!
Great service-No Receipt 5/5
By Chef Ragazza
Love the service, the shoppers are great. They communicate during their shopping to fill your order properly. I just want a receipt. I find this very inconvenient.
The old app was so much better. This one advertises great savings and then takes them away saying you don’t qualify, without offering qualifying items or any explanation. Not worth the time, delivery fees, and aggravation.
Needs improvement 2/5
Need to make it easier to create a regular list. Also need to make the search more useful. Spelling errors make it impossible