Everything 5/5
By dreziie
It’s perfect. I love it 2021‼️
Klarna definitely has pros and cons 2/5
By CandaceC.
The app is great and allows the user to search for any items you want. It has great search features and the system is set up well up until you want to check out with Klarna. The first purchase you make will go through easy-peasy, but the second time keeps telling me Klarna will not work for my choice of items (there are only two items). One is a foundation and the second is a fragrance. No explanation as to why I can’t use Klarna for this ... but it does give some “possible” reasons as to why it won’t allow the purchase. But again... why is it denying me?
Packages misplaced 1/5
By Marneda
Very upset! I my packages Fedx delivered my packages to someone else’s address and I’m still waiting for them to call me to let me know where my shoes are. I’m very upset
Terrible Experience 1/5
By Kiki love swag
Giving me a 160 spending limit, not letting me purchase my item and this is my first time using the app unacceptable
Best app ever!!! 5/5
By popi7777777
Definitely recommend this app to anyone and everyone! Super easy to use and has a variety of places that you can shop at!
Sunglasses 5/5
By USN THM
I found the same Versace sunglasses fir 53% less than Macey’s. I’m totally excited.
Tracy
Great Option 5/5
By QueenTeeTee85
I was skeptical at first didn’t think it would work for me. I started out small and got a $50 item spilt into 4 payments. It worked! Hopefully it will allow me to make bigger purchases that I normally wouldnt be able to buy paying in full 1 time.
Won’t let you make more than one purchase 1/5
By Vruelas
Loved this app, but it won’t work anymore and their customer service has zero answers as to why. I was approved for nearly 5k, used a fraction of that on my first purchase, already started making payments on it, tried to make another purchase recently for an amount that would have put me well under my approved limit, and I was denied two times. I reached out to customer service, but they had no answers and said to review the denial reports. Sadly, the reports Klarna provides also have no real information as to why I was denied either. They say the approvals and denials are by an automated system so they can’t change the determinations or see why a purchase was denied. It’s just a very poorly put together system altogether. Their reps aren’t equipped with the tools to do their jobs because their system seems to have a mind of its own.
If you’re looking to make a one time purchase and never use them again, then it’s great. But if you’re wanting to make multiple purchases, this isn’t the app for you. Afterpay or Affirm are seamless systems without this silly glitch. Disappointed in Klarna.
New Purchase 5/5
By Happy Cutomer79
I’m so excited I was able to purchase a new tv using Klarna.
Convenient 5/5
By Jaypraising
When a last minute engagement comes up and I need something new, Klarna is a convenient no interest alternative to a credit card. No hassles!
Be sure 1/5
By Afig620
Shopping is tricky . You pick something out and decide not to buy it . They took your money already now you have to wait for a refund even tho you never used the virtual card then gave you . There has to be a better way . Like wait till the card is used then charge me . I’m not sure I’ll use this service unless I’m 1,000 % sure I am ready to buy .
Account was hacked 1/5
By Luv2shoppe
My account was hacked and someone placed several orders using my Klarna account. I spoke with customer service at Klarna and yet purchases are still going through. I deactivated my card and unlinked it so I’m not sure how this is still happening. Researching security measures for this app and considering a lawsuit.
I Love It 5/5
By p.t.z.
Access To The World For Pennies At A Time
The Best 5/5
By Sheilad3-
Love love love now I can buy everything I want and not have to break the bank all at once. The 4 easy payments are wonderful. I use this app literally to buy everything now. I cannot express how much it’s helped me. Thank you to whoever created Klarna!!!
Perfection 5/5
By Buddafly🦋
I enjoy shopping with Klarna. Very Professional and fitting for my budget and lifestyle
DS 5/5
By Dreamctar
Great
Klarna is the best!!! 5/5
By jenn19812011
I love Klarna. So convenient and awesome customer service.
Love it 5/5
By Mrbalance2
I use this for everything! It makes it so much easier to get things I need now and more affordable! I always pay off early but it’s really helps I love Klarna!
Very disappointing 2/5
By Adajeus
I have had this app since 2019 and it’s not user friendly, first it takes the app forever to register that you have made payment and allow your allowed spending credit to go back up, the system decides what amount of credit it wants to give to you at any given time and you have to always chat with representatives to get issues resolved who most times get nothing done because according to them, the system is automated then what is the use of representatives who cnt help with anything? Afterpay gave me a $600 credit from day one I downloaded the app but Klarna even after using the app for almost 2 years I’m still unable to make purchases of that much despite 100% on time payments and even paying out most orders before they are due. Also I’m unable to close my account in the app, I’m waiting for a representative to reach out to me to help me close my account, so stressful. I wish Afterpay was accepted at more stores because that’s much better to use and user friendly.
Awesome 5/5
By Cincere0ne1981
So easy to you make shopping on a budget a dream come true
Fix StockX 1/5
By dhckfuf
iPhone 7 stockx doesn’t even work, why do I have this app again?
Order Convenience 5/5
By beachrocker954
I needed music gear to play out in performances with and couldn’t afford to pay for everything all at once so amazingly I was able to utilize Klarna now to make payments which made it affordable and I was able to purchase whatever I need without having good credit... how awesome is that!!!
Difficultly Navigating App 1/5
By Chica D
As an end user I’m having a difficult time navigating through the website. I’m going through the FAQ’s and, for me, it’s not user friendly.
App doesn’t work... 1/5
By Daeshanelle Thomas
I literally cannot get past the pick a language screen, This has been going on for months. Nothing is wrong with my account. Everything is up to date and paid but for some reason the app won’t let me past the pick a language screen. Please help, because I can’t keep managing my purchases online!
Great Service 5/5
By kevin ovall
Thank You Klarna for offering this great service!!
Needs to be fixed ASAP 1/5
By lav7dallas
It was an amazing app that I used and always paid my payments on time. I would use it for all my purchases and I have a $1600 limit. Then it stopped working and it says I’m not approved even thou all my payments are paid off and I have a good standing with all my past purchases. Really disappointed because it was a really great app. I see other reviews saying the same thing and nothing done to fix it.
Excellent Tool 5/5
By Numimi78
I’ve been using this app for a few months now. Downloaded long ago then forgot about it with so many other options. A friend reminded me about it when we were having a conversation about Bath&Body works so I came back to use it. It’s one of the best payment apps out there and it’s scary because it’s so addicting. It’s super user friendly and it looks great too.
Great overall! 5/5
By migglesx3
Huge store selection. No credit check. Easy payments. Delivered right away. Great overall app. Everything all in one - due payments, schedules, past payments. Love this app!
Get to purchase 5/5
By 1980REB
Love being able to buy the stuff we love on installments
Decrease by $667 overnight...strange 1/5
By bellajoos
Went to bed with an authorization of $1033.... woke up to $366. Didn’t make a purchase, and have an on-time and EARLY pay history with Klarna. Switched to Klarna because they have a wide variety of merchants to shop from, making it convenient to purchase anything from hone goods and fashion to electronics... but now, I’m considering just going back to the limited merchants on AfterPay where there is a transparency on authorization limits and a respect for cusomter communication.
Great 4/5
By samharris0926
Love it
Takes a while to receive verification code 1/5
It’s takes a while for me to receive verification it’s takes 30 minutes or a hour to receive the verification code and I restarted my device and I still didn’t receive the verification code
App not working 4/5
By Alacran60622
Can you please fix, it also for some reason took $200 of my limit and I can’t make a payment. Please fix quick. I can’t view any of my purchases or cards
Klarna 5/5
By kj123jack
Is easy and I’m glad I found this app so I can still look good on installments.
Don’t try it 1/5
By steven ema
They have the worst customer service they ask for license and card I send them a pic and I never got a respond back on top of that took for ever to txt back!
Crap 1/5
By Djydv
Someone made fraud and you guys make it impossible to get any help!
Yoooo 5/5
By IG:Sexhausted
So far, Klarna is working! I think it can be easy to overspend, so it’s wise to be cautious with your spending habits. However, I do like the fact on some of my favorite sites, I could pay with Klarna (didn’t think some supported it!) and you can even get a one time card to get your items. You get a two-week interval or whatever works for you instead of every week. Give Klarna a try, it’ll become a favorite along with Afterpay and Quadpay! As of buying things, today I wrote this review on April 7th. Thanks Klarna! 😘
Happy 5/5
By Ms Reta H
I am very happy that I am able to purchase again. Thank you.
I haven’t received my refund, it’s been months! 1/5
By izz777999333
I purchased an homepod mini from Best Buy on the month of January by using the “pay in 4” option that allows you to pay off the purchase through monthly installments. I payed off half before returning the HomePod mini in store. I went to the app and put item as returned so that the billing would stop and I would get my refund but I never got my refund! I called Klarna multiple times and they said that best hasn’t registered the time as returned yet so they can’t refund me until they do but I called Best Buy multiple times and they said that they have recieved the order and it is registered as returned. The worst part is that after two weeks of returning the HomePod mini the app created a duplicate purchase of the same item and now I owe Klarna for 2 HomePod minis and the payment is due in may for both!! Klarna is basically stealing from me $200 dollars and I don’t even have home pod mini anymore.
Don’t owe any $$$$ and it won’t let me buy 1/5
By sheg52
Never works right! I’ve always paid everything off and now I can’t buy bc it won’t work.
Best shopping experience!!! 5/5
By Oscvrrvmirez24
I honestly enjoy this service! You don’t have to take out loans or put inquiries on your credit file, you can simply just split things into 4! Makes my life easy
You know actually I’m glad I didn’t 1/5
By f'ing u g h
I had an awful experience with this app before, just making a ghost card that never went away and then the customer service being a real life nightmare. It’s been about a year and I guess I got conned into trying it again. for some reason it declined me for a $50 card. I never missed a payment when I used it before and I certainly have $50 I mostly just wanted to see if I could use Klarna at this store.
I guess the answer is no. And honestly that’s probably for the best since I don’t need another mystery ghost card for $0 floating on my account
Refund 1/5
By TyeshaT
So I ordered from PlT but I ended up shipping two items back because they were to small. Klarna took it upon theirselves to take my refund money and keep it. Talking about “We took it because we applied it to the your balance once the money was deducted from returning of the two items. Which honestly, what gives them the right !? I feel like they should’ve refunded my money back but still did the deduction from the two items I returned and that would’ve brought my payments DOWN and I would’ve kept paying the new payment amounts with my card.
Didn’t work 1/5
By 0TFMarco
Not able to pay with this app in the United States.tried to buy something off of boxingbar.com it wouldn’t let me so I had to just pay for it in one purchase. Was basically $500😭😭
😍😍 5/5
By Xoxoo1900
Esta aplicación es fantastica
Best App Ever 5/5
By Fl33rOy
Perfect App very useful
Not Approved 5/5
By LeeCThatsMe
Not approved but I do really like this kind of app. I just wish that I could have gotten approved for the payment plan is all. I’ll have to wait until later on and try it again at a later date. Thanks again for your help with this matter and Yours truly Leroy Copher Jr
No communication 5/5
By jdhumoer
Placed an order, was waiting fir it to ship. Apparently the order was canceled with no notice or reason why from vendor or klarna
Refused to provide the advertised services. 1/5
By pandadadda
I could by all means call a lawyer and sue these guys for failure to provide the advertised services. I opened a brand new account and provided all the proper information, heck they even took a payment out of my bank immediately, however they cancelled the item that I ordered and then tried blaming it on me. I contacted support to try and resolve the issue and they had no explanation, just tried saying my information was incorrect which it clearly wasn’t if the money was taken from my account. Anyway I’d much rather use QuadPay which I did immediately after being denied service by Klarna, QuadPay paid for the time in full without question and it is now on its way with no questions asked.
