Addictive 5/5
By Blahhh234789)2
Seriously love this app!
Awesomeness 5/5
By Tonyas Babysitting
I never would’ve thought 🙌🏽
Returns 1/5
By not using klarna again
Unlike the other buy now pay later apps you have to submit every item you return with receipts and even so they will still charge you for the merchandise you no longer posses. I wrote to customer service and they were not helpful and were uninterested in resolving the issue.
Great App 5/5
By BHdez19
Helps me with my purchases, easy to use, so many places to shop from!
RUN!! 1/5
By wellsmichelle31
Worst company! Started great (that's how they get you), then they change things and do not tell you anything. I have never been late on payments NEVER but they send me a notice saying that I am. I contacted them asking for information as to why, and customer service doesn't have a clue. This company is unorganized and not knowledgeable. I had a spending power of $2000+ and it's still there but I can't use it. I am told that I have overdue payments but I do not. So, I guess I will take my business elsewhere.
Simply the best 5/5
By Khadijah N
I am very thankful for Klarna. I am able to buy things without having to pay all at once and many times I need that I knows that sometimes things can get a lil difficult at times but this makes it a lot smoother best app ever
Thankful 4/5
By Dr. Quin jones
Great way to build credit 5 stars
Trash 1/5
By Donthot
Used to be great, even bought a new iPhone through them. I paid in a timely fashion and went on with my day. Now I can’t get approved for even the smallest purchases. There’s better pay in 4 services out there.
Satisfied customer 5/5
By spicyand nice
Thank you for the app. Your customer service is amazing. You guys do an awesome job. So happy.
D 1/5
By monster legendeuieui
Why can’t
I use you
Waste of time 1/5
By zanteus
Such a waste. I d/l’d the app a few months ago just hadn’t used it. Y’all said I had $250 in spending power. Low but ok. I went to use it and y’all denied me. I use ZIP & Sezzle all the time so there really isn’t any good reason why I shouldn’t qualify for your service. I’ve never missed a payment or been late with either. And my limit is $500 for ZIP & $600 for Sezzle. I guess I’ll just use those. Your loss
No loyalty 1/5
By James Cipiti 561-718-8352
Due to the pandemic I lost my job and my credit went bad. My dog got sick and needed
Special food and prescriptions. I couldn’t afford the cost. Then I found Klarna since Petco has deal with them. It really helped me buy the expensive food and prescriptions since I could make small payments and no interest.
Then I finally had to file bankruptcy and Klarna dropped me like a hot potato. Then I had to buy the needed food and prescriptions in full. This means paying double for what I need now and the payments to Klarna for the previous purchases. I now owe nothing to Klarna.
I will never do business with them ever.
I also learned that the government is after them for charging to much late fees per law.
Bad people with no loyalty. Be careful people.
Just don’t 1/5
By VmPhe
Don’t waste your time with this app. It WAS good. Who knows what happened to it but I wouldn’t recommend it now.
False terms 1/5
By yeahhrighhhht
Once a high limit is built up they lower it for no apparent reason and continue to do so for no reason
No solution 2/5
By Anquilla
Was good until recently, I was trying to make a purchase, I just made a purchase and had my purchase power, I tried today to make a purchase and it says I owe. I look to see what I owe and there is nothing it says paid.
To -Do List Horror 1/5
By Danisha0921
I’ve been verifying my email for a month 😳 I’ve done it on the app… customer service is sending me links. How is it not verified and we’re communicating through the email? 🤷🏾♀️ Well glad it wasn’t a life or death situation… I’d be planning my funeral
Not happy 3/5
By aldo germosen
In the last two months I have used the app but I have noticed that some orders have been duplicated or they charge me orders that I have not made and I call customer service and they tell me that unfortunately the orders have already been processed and they never arrive or do not appear in amazon
I love my Klarna 5/5
By Dianitapereezz
I love Klarna I can buy my favorite products, without having to pay the full money at once
The best (updated) 2/5
By Queshell87
There are so many apps like this but none actually cover as many stores as Klarna nor do they make it as easy!! You can use it in store or online or through the app or even just through the regular site. It is a win win!!!
Ok I have been using this app for a couple years now at this point. The way they do purchase is crazy. They check your credit constantly as I was just emailed about. They change all the time for no reason your purchase power and email you ridiculous things. I have purchase power and tried to make a purchase but can’t because they have certain cards they work with now although I’ve used these cards before several times. I was then emailed that I was denied because of my credit but keep in mind I have a purchase power and the message that prompted on the screen was about the card I tried to use. They basically said in the email they check my credit with each use and that is how they determine if we can use the app. I don’t recall them telling me that every single purchase required them to check my credit or my bank account. I have decided to leave them and continue with Afterpay where I have no problems. Also there is no way to customer service without an open order…who in the world thought this was a brilliant idea.
Worst customer service 1/5
By MrsRaines13
Your services don’t make sense. Customer service said there is nothing negative about my account, my purchase power is $1,000 but I can’t make a purchase for $250. It says due to my credit, my credit score is almost 750. I have been making purchases for 2 years and never paid late and paid a few orders early. No one can provide any explanation of why any of that makes sense. Everyone I speak with says it don’t make sense but they can’t explain anything to me. My credit gets better, my purchase power increases but my purchases get worse and goes from being able to make the 4 payments to having to pay a higher initial amount, to not being able to make a purchase at all. Then the explanation that is provided doesn’t match.
Very useful 5/5
By lesliew508
I’ve found this very useful for larger purchases. Layaway is a thing of the past so Klarna has made it possible to purchase several higher priced things such as a gaming chair for my son. I’ve used it a number of times on Amazon.You have to have the extension on your browser on the computer in order to use the Klarna feature. I agree it’s a little tricky but with a little persistence I found out how do use it on Amazon.The only snag I hit was when a seller did not have some thing in stock after I had already purchased it. It was a bit of a headache to try and make Klarna understand that 1. It was not a return and 2. I did not cancel my order the seller did. I had to send numerous copies of emails from Amazon in addition to copies of my purchase of the item and the email cancellation screenshots. I get it though, they probably have a lot of people scamming the system and I understand that. However of all the times I’ve used it I’ve had very positive stressful free experience with it and I will continue to use it as long as they stay in business
Bad app 1/5
By Ta_Cole367
So I’ve been a faithful memeber making my payments on time and increasing my purchase power to 1300.00. I will go ahead and say that my credit has never been good since I started this app. So when I decided to make a purchase for 775 well below my purchase power it declined me saying it was because of my credit when my credit has always been the same. All I’m saying is you spend all this time with the app building up ur purchase power for them to take that away and have u start all over. Afterpay is the app to choose if ur looking for something better they let u skip a week to make a payment if I’ve been good making ur payments on time also zip and Sezzle are good as well never had this problem with them.
Be careful Klarna steals money from your account 1/5
By Wintross
Klarna took $115 from my account when I never even submitted the order. Then told me 5-7 business days to get the money back. I’ll never do business with Klarna again.
Tracking 5/5
By Ghostrider6529
I do not like the fact that I cannot track my order. Why ??
A Million Starsss 5/5
By Crystal_Ore
Love klarna ! So easy to use ! And gray payment method !
Great App 5/5
By ACEI5HIGH
Apps legit, was able to get whatever i want and in payments! :)
Not equal 4 anymore 1/5
By carlaboo26
I’ve used KLARNA for years. Now the last few months it makes you do a larger first payment and small 3 payments. This is not what I signed up for. I’ve used thousands on KLARNA and won’t be further using them again
More than expected 5/5
By single dad with custody bills
After pay was good and all but Klarna truly gives a limitless opportunity to do more for my family and my kids with the low income that I currently have. I have been able to treat my loved ones to things like Hollywood horror nights and Disneyland as well as birthday presents that I would not normally have been able to come close to on the low income that I am receiving with the exceptionally high amount of bills that I have. I have comfortably been able to provide experiences from my loved ones that have truly meant the world to them and intern has meant the world to me thank you Klarna!
Ew 1/5
By Hallie Joelle
I tired to track my delivery and the website kept prompting me to the App Store to download this app. I downloaded it and I still can’t even track my shipping? So stupid.
Klarna 5/5
By VerLonR47
Love love love
Mary 5/5
By Mary22 PR
Awesome!!! They are great!!
Meh 1/5
By westlakesucks
The purchase power is a joke. If I’m paying it off on time, every time why go into my past credit history?! Afterpay is much better and way more “purchase power.” Also their return policy is horrible.
Worthless and invasive 1/5
By Trixiisixx
Klarna is the worst and most invasive payment app I have ever encountered. I’ve made previous purchases on the app and have “$xxxx of purchasing power.” I have a credit card linked and have never been late on a payment. Now it’s requesting access to look at my bank account to approve <$100 purchases. My payments have nothing to do with my bank account -no other payment forces this. Klarna is invasive and I’d highly advise people avoid it at all costs.
“Automated system” excuse 1/5
By Nagghhssdh
Lazy customer service reps. They’ll lie and say our automated system takes in all these factors 😂 no they don’t. For example I have over a 700 credit score. On average buy 600+ every month. Never missed a payment. Have 3000 spending limit. Yet I can’t buy anything because they’re automated system is trash. It’s been 3 months I’m deleting my account and recommend everyone else do the same. The reps all copy and paste the same answers
Don’t by Ticketmaster thru this app 3/5
By SixxShot
I love this app but what I don’t like is if u purchase concert tickets thru Ticketmaster and u pay with this app and event is cancelled u do not get money back smh. Ticketmaster is a scam don’t buy especially thru this app. I lost 215.00 not this app fault but Ticketmaster takes advantage and keeps money
Need to fix it the way they verify credit 1/5
By m&l1997
I have been work with them for more then a year from now and have to stop working because the app is not approving any purchase anymore. I always have paid then on time or even before that, so I have created a really good credit restore over this time, but now I’m getting back to other app like, Afterpay, Sezzle, etc… but I’m not gonna work with them again. It’s really frustrating!
Best App Ever 5/5
By H.M. Queen M
Honestly this app is so easy to browse around through. I love the convenience!
Kalira 5/5
By Denia wells
Love this app it’s so great! I’m able to buy more stuff then if I had to pay a big amount they split it in to 4 payment! Makes my life so much better!!! People should try this app out I just absolutely love it
Losing loyal customers…. 3/5
By ArletMc
I have used Klarna for years now, I’ve literally spent thousands and always paid everything off. Lately, I’ve been getting declined for even the minimum and is frustrating because by now they should know I am a loyal customer but their “automatic” decision system apparently is to blame. Not to mention that I can’t even use my supposed “spending power”.
Too bad they are losing loyal customers and potential recommendations…….. I wish Klarna was what it was before…
Doesn’t work 1/5
By shawty 38
Had a purchase power of $450 first time using found what I needed got all the way to the end and denied me and money was in my account to pay for don’t have this problem with (Quadpay)
Do better! 1/5
By wheelies276
Klarna used to be such a resourceful tool, but with all these ridiculous rules and adjustments its become horrible. Cant make a $100 or even $50 payment when you have 300 spending power. They add items onto their shopping site when they are inaccessible as they go against their policies, such as GROCERIES when they promote being able to use INSTACART when you cant even use it. It’s just problem after problem they can never seem to resolve. Just use zip
Not approved however I have excellent credit? 1/5
By CustinJase
They said they could not approve me to make purchases but I have great credit and bring in 90k by myself each year??? I easily use ZIP (previously (Quadpay) with NO issues.
Taking my business there. Heard great things about this app and I’m bummed to be told I don’t qualify yet people on here making less money and with worse credit are approved for purchases? Make it make sense
Order 1/5
By dl nice
Where’s my order I’ve made 2 payment and no order
Not so happy 5/5
By Los ricos no lloran
I being with Klarna for more than 2 years already , I was able to use it with any issues I start with 500 and with time I was able to get up to 1000 suddenly my limit was remove and now is at zero , I don’t understand the reason why but what I know is that I never miss a payment or was late I always pay on time or even before time I am very disappointed I can’t use it anymore , I really like it and was happy to be able to made purchase on installments. I would like to know what was the reason but every time I ask is no concrete answer . Thankfully I was able to use other app available .
Lo mejjor que existe para comprar 5/5
By yanny graterol
Lo mejor que existe pra comprar
Disappointed 1/5
By miminini2
Yup been using them for 2 yr never missed a payment. After my payment was paid off. They act like I never used them before.
Fast and easy 5/5
By el viceroy
When you have a budget and don’t want to spend a lot of money at once Klarna is there for you . It’s very convenient to have Klarna
They don’t trust you 1/5
By MegaMiwlky
Even if you’ve payed back everything on time and sometimes even before but there are still limitations put where you can’t order anything after canceling a card or you find out you can’t make monthly purchase even after filling out everything asked, why is the option there if you can’t use it?? Just get AfterPay, you can get a loan of 600 on your first day.
Fenomenal 5/5
By fausto jpe
Excelente app
