Useless 1/5
By 45614562
They advertise I could find my tracking information in the app but they dont have that information, they need me to give them the tracking number for my order which defeats the whole purpose of downloading the app because I can just Google the tracking number and find out myself, the app is useless, as their customer service. The agent told me that they didn’t have that information and they had nothing to do with delivery or refunds but they keep sending me emails “helping” me track my order.
No funciona 1/5
By Gjdcp
Trate de usarla y me negaron la comprar el sistema como que elige quien si y quien no, la de atención al cliente solo dice que no se puede cambiar el sistema de negación, que loco todo esto
Never really works 1/5
By 0 rates
Never really works
Everything Was Going Great Until Now! 1/5
By Jezsco92
I have completed numerous amounts of purchases on time! I’ve been using Klarna for about two years now and I haven’t had any issues until now.
I use to be able to pay with just my bank card and now they have forced me to connect my bank account to plaid. Each time saying my info was incorrect. I had to have tried connecting my bank account numerous times, at least over 15 times. I feel like I have given them all my information for no reason and now I’m not able to finish purchases. It took me a while just to figure out how to complete the purchases I already made without having to connect to plaid and luckily I figured a way around that on time and didn’t miss a payment. You would think having a good history with them would benefit you but it doesn’t. I spoke to someone and they said my purchases have been declining and it wasn’t actually a connectivity issue. It’s just them declining me credit, despite the fact I have made every payment on time with them and had $1450 of Klarna credit to spend with absolutely nothing owed to them.
I miss the old Klarna 2/5
By bbswnderlst
I love Klarna and use it all the time. But recently they changed their reward system so it’s a lot harder to get gift cards. I’m also not impressed by the options we get to pick gift cards from for the rewards, I usually always get Amazon gift cards but now that’s not even an option. I would enjoy Klarna more if their reward system was how it use to be.
A waste of time 1/5
By SShea34
Friend suggested this to me, apparently works for her and she’s bought a lot of stuff through payments using it but it was a huge waste of time for me although I’m in better financial standing than her. Don’t waste your time.
Horrible 1/5
By areviewernickname
Just keeps getting worse. You can’t use most debit or credit cards, and now it randomly wants to scan my bank account to “see what type of credit I am eligible for” whatever that means, I just miss when Klarna used to be simple and easy to use, used to never have any issues and I’ve never been late, now Klarna treats me like a potential criminal
Disappointed 5/5
By Superwomandeeee
Loved Klarna used it a lot but just canceled my membership with them ! I am tired of the up and down of my purchasing power!
Pathetic 1/5
By janeen0319
I used to have almost $1000.00 buying power I haven’t used the app in months I went to use it for once to get tickets it declined it saying I didn’t have enough buying power logged in to look I only had $250 of buying power which was ok I just made a few adjustments and tried again moments later and now I have $0 buying power. I suggest you keep your business with Afterpay they don’t do this foolishness they value their customers and business. I never lost ANY BUYING POWER WITH AFTERPAY. Unfortunately I will not purchase A SINGLE THING FIRST TO GET BUYING POWER WHEN MY ACCOUNT WAS ALWAYS ON TIME AND UP TO DAYE WITH NO MISSED PAYMENTS SO KEEP IT AND AFTERPAY CAN KEEP MY BUSINESS
Grandiosa 5/5
By vdehkju
La mejor app gracias a esto e podido comprarme muchas cosas la mejor
Great Servide 5/5
By michelle3me
Thank you I love Klarna great customer service
10 5/5
By Ctolbert34
Y’all great
De ismara 5/5
By yeniyesi
Me encanta Klarna muy buena la aplicación y te muchas opciones de paga muy buena aplicación
Purchase power 1/5
By …..schd
I have purchase power that they will not let me use!! As I continue to purchase items less than the purchase power amount. I am not sure what is going on with this app. All of a sudden horrible just horrible.
Love My Klarna 5/5
By JennTWynn
Klarna is wonderful, I tell my friends and family about Klarna all the time. Klarna has the best customer support service. They have always been very good to me. I highly recommend Klarna.
Sincerely,
Jennifer Wynn
Louisiana
Best thing ever 5/5
By Tyson~Schwanz
Bro…seriously get this app. I have used it so much in the past year and there hasn’t been and is not a catch. literally the best
Excelente 5/5
By Mairlyng
Excelente
Mistreatment of loyal user don’t waste your time 1/5
By jojo15172
I’ve been using Klarna for four years. I’ve never been late on a payment and usually pay next payment earlier, than due date. There was a huge mix up with a Walmart pick up order. I ordered like seventy five dollars worth of stuff to pick up at the store, well after I made the one time card a hour or so later I received an email from Walmart half of what I ordered wasn’t available, so I reported as incorrect amount that was owed right before my next payment was due . You can’t even chat with customer service in the app anymore, so I sent Klarna an email from Walmart with the correct amount owed and the email was unprofessional telling me not send them anything they are reviewing it out of nowhere I am no longer able to make a purchase reason saying, late payment, something about contacting credit bureau , but they state they do not check your credit to be approved? My credit was worse four years, ago than it is today. Only one thing on there. I depended on this app for a plethora of things with the cost of living being absurd. Very sad and disappointed 😔
Disappointed 2/5
By Danni Baby
I have praised klarna for many years. Help me purchase things that had boosted my confidence. I am very disappointed to be cut off from my purchase power without an explanation. The representatives can’t even tell you what is going on because of the system. Klarna as a long time customer I will no longer use your services since as a consumer I don’t deserve a simple explanation on what is going on. My payments have always been on time. The only reason two stars were given because they have helped but this toxic relationship has not come to an end!
Bank 1/5
By dean b 0416
Will not use my bank . My bank is bank first and it’s not even on the list.
Worse service false and misleading 1/5
By unhappy 32224
I used this app thinking it would be useful. When I was attempting to buy my son an oculus the session timed out with GameStop. It out a hold of 423 on the Klarna account and is still preparing the order now in January this all happen in November of 2020. There is still no resolution
Why have doordash on your platform if because of you self righteousness you won’t let people use it to buy food? Seriously I can buy junk galore but God forbid I need to eat
Who needs Credit cards 5/5
By Fabian784
Klarna is the best pay in four app out. They have more stores than any of the other apps. I no longer use my credit cards when I don’t want to pay an item on full at the moment. Klarna never lets me down. They also give out good limits. Who needs credit cards now days when we have Klarna.
Pleasant relief 5/5
By thenrownchic
I love the Klarna app it gives me great flexibility to managing my money. Getting the things you want at your own pace to pay!
:) 5/5
By Fulfilled Utilizer
Really love Klarna! I have gone on so many trips thanks to Klarna and have been using it for a few years now. I have no complaints with them overall. It is very useful.
CONFUSING SYSTEM OF RETURNS 1/5
By moomoovb
HELLO TEAM
I UNFORTUNATELY HAVE HAD RETURNS AND IT MESSES WITH PAYMENTS ALREADY MADE TOWARDS YOUR PURCHASED ITEMS.
SO LATELY THIS PROCESS HAS BEEN A BIG BALL OF A MESS!!!
I HAD BEEN USING THIS PAYMENT FOR A WHILE AND IM NOT RECENTLY HAPPY.
Sincerely
Mrs Barnes
Easy and Convenient 5/5
By y2kitten
I’m a shopper. I’ve learned to watch my spending and pay things off quickly but there are times that I need to spread the payment out over a few weeks. K is great! It’s easy and convenient and I can use it everywhere I shop!
I recommend it.
Very good deals affordable payment plans win win 5/5
By SNZ-Unknown
Affordable 5 starts
Just awful 1/5
By Thomas Urbina
Awful app, even when you pay on time or never miss a payment they treat you like you did. I’ve imputed my information so many time I’ve lost count to prove who I am. I even had my bank account linked to the app and still I get asked to do it over and over again. I finally got fed up and have deleted all my information from the app and will never use it again and will discourage anyone I know from using this app. And their customer service is just a bot with automatic answers, the responses don’t sound like and actual person responding and if it is they’re using a script. Terrible app with terrible customer service
My review 5/5
By Pink Opal 1014
I love how I can pay over a period of time which helps saves me money!
Debit card 1/5
By ..................67
They do not accept chime banking so if you have chime bank this service is useless unfortunately
Horrible 1/5
By A. Fowler
Been trying to log into the appt for months now and continues giving me the same error message to try again later. Reached out to Klarna with no resolution still. I understand I can log in through the web but it doesn’t give you access to a rewards there
Not a good sight! 1/5
By Slthornt
They approve you for a certain amount, then when you try to use it, they give you a lame excuse, and state it cannot be overruled. Bye
Best 5/5
By _Fredmel
I love this app
Awesome 5/5
By GataRacing411
It makes it easier to shop!!!
Miracles 5/5
By remau13
I’ve made miracles with Klarna!! Got my apartment furniture, tv, decorations etc shoes, gifts from macys etc
Crappy service! 1/5
By Frustrated and unhappy!
Unable to get it to work or to get a one time card even though it says I have purchase power and no payment issues! Not able to chat either through the app or get ahold of anyone! Crappy service!
Always Amazing! 1/5
By Dee, NY
Love the support!
Love this app 5/5
By Baller201/
I love this app it’s great for when I’m running low on funds
False payments 1/5
By bbnnccgg
Payment is taken from the account before the official purchase is made so if the amount is incorrect at all then you have no choice but to wait for your refund for days. Very inconvenient and now I have to just wait until my payment is given back before I can make the actual purchase.
Credit history 1/5
By Diamondbluerose
Will not let me use my spending balance or amount to purchase anything
Credit 1/5
By hello23546
They say they don’t pull credit but after I’m steady trying with different accounts to start they wouldn’t let me buy anything they finally sent me a letter showing me they pull my credit so be careful with these folks .. yes i will be exposing them on tik tok
Purchase power decrease 3/5
By Christian j neider
I have a purchase power decrease despite the fact I pay most payments ahead of schedule
Best app 5/5
By Victordoritos12367
Best app in Apple Store. Comes threw every time
Klarna is so easy to work with. I love using them for my purchases. 5/5
By Az.Ro
Their customer service is great!
Mi gran aliado 5/5
By Mar_22.
Muchas oportunidades para hacer cumplir mis sueños
The app is completely different 1/5
By MrsMacc1010
I haven’t been able to login to my account since I updated the app. This issue hasn’t been resolved in over two months. Completely unacceptable and unfortunate. This app started out amazing and a real game changer but, now it’s completely different.
Dissatisfied 1/5
By Aurora.l.h
Tried to get a one time card for a website that Klarna said it’s partners with but it’s not so I was not able to make a card or a purchase. AXS is the website.
App is very trippy 1/5
By dook2100
It’s inconsistent when I first started with this app it was amazing and now. My purchase power is super low and now it’s asking for even more information (bank accounts) that’s insane!!!
Amazing 5/5
By haley56627748
I love Klarna and all that is possible with it!
