By betty rite
Love this. App.
Amazing app! 5/5
I’ll be honest..I’ve gotten turned down by a few apps..one being afterpay..but this app allowed me to make my first purchase!! Highly recommend it!!
I love it! 5/5
I’ve been using Klarna app for a while now and it’s awesome! They let you know when your payment is due ahead of time!
Don’t sign up 1/5
It’s nearly impossible to close your account and their support is difficult to reach.
Most Convenient 5/5
By Cherese33 k
Super inconsistent app, sometimes will allow purchases and other times won’t (even after already being approved) But make sure if you do get to the approved page you don’t go back to change anything because then it will decline you. I made a card for less than what I thought the total would be and it stayed pending for 0.00 from the website but charged me 70$. It’s okay; but way to inconsistent.
Great app love it my top app for purchases 5/5
This app has made many improvements and it is so appreciated I’ve bought many things on this app and haven’t had any problems and that includes and returns as long as your consistent with payments and you purchase occasionally you should be good I love this app also they’ve changed it so you can make payments earlier if you would like love this app highly recommend I’m able to make bigger purchases without hurting my wallet 😁😁
Klarna /smooth shopping’ 5/5
By jo Nederland
Don’t use it I’ve had no good response and no one takes it!!!!!
Great app 5/5
They work with so many stores. One of the best buy now/pay later apps!
Great Way to Shop! 5/5
The app is seamless. You can use the search bar to get to the website where you want to make a purchase, pay your first of four even installments and then pay the other three every two weeks.
DO NOT GET THIS APP 1/5
They literally don’t care. I never got my purchase and they are still charging me anyway. A “specialist” was going to talk to me its been over a week. They just want this to happen so they can take money from you this has been the worst app i have ever used. Unless they help never using it again and telling EVERYONE stay AWAY from Klarna.
Very disappointed 1/5
I used Klarna in the past and it was great, now they changed their policies and don’t accept my bank anymore and I wasn’t ever notified! What kind of company does that. I’m extremely upset and when I told them that I was never notified of the change they just tell me to add another card. As if everyone just has more than one bank card? What the actual f*ck
Klarna is my go to when I can’t afford to pay cash. I’ve almost furnished my entire house. Thank You Klarna ❤️
Not approved 1/5
Not understanding why I can’t get an account I see you use a credit report you should not be running my credit for anything
Love love love! 5/5
I love this app and company because it gives me the opportunity to buy big purchases without paying everything upfront which helps A LOT. Provides a lot of ease and the process is so smooth. Great app!!
Temporary charge 1/5
Don’t like the fact that you get charged temporarily forA incomplete order placed online
It would not let me make a purchase with the ghost card. 1/5
It doesn’t seem that it’s a problem with making the ghost card because I made the coast card for the cost of what I was attempting to purchase. When trying to use the ghost card as a payment I kept getting bounced back to the shopping cart and having to start all over again. There is a glitch with the shopping situation. I canceled my order and I think I’ll just go to the store and buy it out right.
I just heard about this app yesterday and looked into it thinking it was too good to be true. I sell products for Farmasi and have needed to build up my personal stock without completely going broke. So I downloaded the app and ordered some products I’ve needed and love how easy it was and the repayment plan is completely cool!!
Thank you for this awesome app!!
Great App 5/5
I have been using Klarna for some time ave it is the best payment app. I never pay any fees and the app is very easy to use.
If 2020 was an app... 1/5
Update: as I continue to call for updates, they repeatedly tell me they will send me an email for confirmation. I have never received an emails from them... at this point I’m just a sucker for believing that they are even doing anything to help me at all... why does it take 3 whole weeks for them to delete my account, when they initially told me it would take 2-3 business days... I wish I could award them negative stars
TLDR; sign up if you want your personal data held hostage.
Also they keep deleting my reviews.
I am in disbelief with how a terrible business like klarna can exist only this day and age. I originally signed up with T-Mobile Tuesday to get an Amazon gift card. Low and behold, it was a huge scam and I didn’t receive the gift card. So I contact their customer service via all the methods possible, call/chat... etc. it’s been over two weeks. They don’t respond to the chat, the call representative is not helpful whatsoever. They refuse to let me speak to anyone else regarding the deletion of my account, and there is NO way to delete it from within the app. So now they just hold my personal information hostage. Lol what the actual ****. Plus, I left a review before and it was deleted.. and their response was to contact their customer support... HOW THE **** do you expect me to contact you when you never respond? This is absolutely ridiculous.
Garbage App 1/5
I have good credit and I got denied for a $120 purchase. Total BS. I deleted the app because I have been denied several times in the past. I guess I will just have to use part of the $17k in available credit I already have with other banks. Oh well...
It’s the best app that I ever used 😍
Basically you can shop everywhere and buying what you want without thinking twice.
You just need Klarna and she can spilt the payment in 4 times 🤩🤩🤩
That’s just cool
I have multiple payment plans with other companies and high credit. Very upsetting for Klarna to deny me.
Great Shopping App 5/5
By Joanna Senior
Love this app. It gives me extra shopping in the palm of my hands.
Please know that your company is greatly appreciated. Many times it’s not possible to make a purchase due to the lack of funds but thanks to Klarna I can make afford many of the things I want.
Not happy with it 1/5
The check out process seems easy however I find the pay later in 4 option is misleading as the first payment they charged to my card is NOT The same as they are listed out in the store’s checkout page. I contacted the customer support via chat but they cannot explain it. They need to be clear why they charged more in the first payment. I feel like I am being tricked. Will never use it again. No next time.
Don’t waste your time! 1/5
I used Klarna for several months with no issues. It was actually really nice. Then after multiple completed purchases the app stopped working. I’ve spent thousands of dollars with Klarna in the 8 months I used it. Now all of a sudden I’m having the same issue as the rest of the reviews. Now I’m not being approved for a one time card and to enter a different payment method. I also reached out to the customer service chat team, Since there is no phone number for an agent of any sort. They really are in the dark with everything! I spoke to two different agents, Two different times and got the same response. They were unsure and said to wait and try again another day. They don’t have a definite answer and state that it is out of their hands. If your looking for something like this that DOES work, Definitely use QUADPAY or AFTERPAY! Now that I’m using them both and I have ZERO issues and you can use them both in stores not just online! If Klarna would of continued to stay working I would definitely let my friends and family know about it. I would never have them waist their time knowing what I know now. Definitely do your research. I hope this helps.
App crashed AFTER 1st charge! 1/5
By Silky Feathers
The app crashed after klarna charged my card 143 dollars and WILL NOT COMPLETE THE PURCHASE. So my order is in limbo with no access!!!!
Where have you been all my life Klarna?!! 5/5
By Circle H
This service is awesome!
Better than QuadPay 5/5
I have been using QuadPay for a year and they have been the worst. Klarna is soo much easier to use not to mention you are saving on the $4 QuadPay charges per purchase! So far so good!
My very first payment they took my card then after that I tried to shop some more and they said they don’t work with my bank.... how is that when you took money from it the first time?
Great until you need a refund 2/5
I’ve been using this service with no issues for a few months now and I loved it until two of my recent orders that were cancelled needed refunds. I’ve contacted Klarna several times through their chat feature for both orders. Each time it’s a different story. One agent says that amazon has to cancel it on their part and release the funds..which if you ever shop with amazon you know how quick cancellation is. So I gave it a couple days, contacted again and this agent says to show him the email cancellation..so I did (app has a upload picture feature) He says he’ll escalate it and make sure the installment plan is taken off my purchase history so I won’t be charged again within the next business day. A few days later, it’s STILL THERE and now I’m approaching 2 weeks and will be charged AGAIN for two purchases that was cancelled by Amazon. I contacted again and was told that their refund system is automatic and was assured everything will be fixed. I told them I’ll be charged twice in a few days and still received the same canned response. The only other way I can think of resolving this is going through my bank but I still have outstanding payments with klarna that I want to pay off and that will be only a last resort if I get charged the second time. Klarna, you can do better, I have a great history with no miss payments and this kind of service is terrible. Especially since this is about people’s hard earned money.
Like it 4/5
By roy alexandre
This Great 5/5
I am glad this app work so easy I like I can used in the story
Can’t move this card to my apple wallet 1/5
By deven josh
Usually win I purchased something it gives me a ghost card. It’s seems after I request the amount they gave me a ghost card but now I can’t move it to my Apple wallet...
𝐒𝐡𝗼𝐩𝐩𝐢𝐧𝐠 𝐒𝗺𝐚𝐫𝐭𝐞𝐫 5/5
By Latoya Wimbish
I just ℍ𝔸𝔻 to write a 𝕣𝕖𝕧𝕚𝕖𝕨 for this app.
I love Klarna.
If this app had been made sooner, I would ℕ𝔼𝕍𝔼ℝ if had any credit debt.
Thanks for saving me money while helping me spend it more consciously.
Highly Dissapointed 1/5
I love Afterpay and other services that offer payment plans, however, sad to say Klarna was a huge disappointment.
I made a partial return on an order 3 weeks ago. My refund has not been processed and I have been overcharged.
I called during customer service hours and received no answer. When I used the chat option in the app the customer service representative told me I had to contact the original store myself to get the refund processed.
I have had no problems with refunds with Afterpay, they deal with the store themselves. Was super disappointed to hear that Klarna does not keep track of this themselves nor offers to help mend the issue.
Best of luck to them in moving forward in ways that better serve their customers, but unfortunately won’t be using them again.
I’ve never used it before and everytime I try it denies it even for a $20.00 purchase saying I have too many outstanding Klarna balances which is not true because I’ve never even used them before And nothing shows in my purchase and order history
I been trying to order express and pay with klarna It won’t let me click it and pay frustrating
I recently just submitted an order at a couple retailers, and now when I tried to purchase from another retailer it is saying I’m not approved.
Love this app 5/5
Amazing best app ever
It wasn’t my fault 1/5
Initially they gave me I think $500For the ticket then the pandemic started and the airlines took them a while to refund the money I kept asking for extensionsFrom Klarna and they gave it to me then when I get the refund back credit to my card?They were not probably more than $50 that’s crazy I told him I was going on it was damaged in the alliance took long time soI uninstalled themNow I’m back again let’s see if they will be more fair to me
Very awesome 🙌🏻
app doesn’t work 1/5
it literally does not work. it charged me twice and won’t let me cancel. my order hasn’t gone through. it’s only showing one item when i ordered 3. i have no idea what’s going on with it.
I like the lease options at some stores.
App isn’t working 2/5
Lately the app has been freezing on my phone. It used to work when I first got it months ago.