Still broken 2/5
For years this app has been unable to link my Kohls account. When I open the Macys app my Macys account is linked everywhere while I shop. Kohls app for some -stupid- reason, NEVER links my Kohls account to the shopping function and it is impossible to shop with it. Who is the dumb developer? I mean seriously, why am I able to access this app to pay a bill, but not actually shop with it? Does Kohls care they are losing a lot of online business because it cannot simply unify Kohls accounts, Kohls rewards and a Kohls shopping cart? Pointless app.
Tried to sign up and pay over the app since all the stores are closed due to covid-19. I got kicked off when I pushed summit payment. I checked my email and got about 10 emails saying there was a change on my account and then couldn’t long back in to check my account.
Seems like a child made this app. Don’t bother using.
Free Deliveries 4/5
Kohl’s should be offering free delivery for Kohl’s members because no one is able to enter a store and use the Kiosk’s which offers free delivery when making purchases.........
I hate this app! It will randomly close when you are scrolling (then it’s hard to figure out where you were) and the pictures are smaller than the prices so it’s hard to see what you are looking for in the list of items . I rarely shop Kohls because I hate the app so much!
Worst app I’ve ever dealt with 1/5
By jersey girl3286
I give no stars I very rarely use my kohl’s card because of how difficult it is to pay my bill with this app and as for calling it in the customer service stinks. I’m just deleting the app from my phone it’s just too frustrating to deal with. So now it wants me too rate it before I can send it 🤬🤬🤬😑😑 lets just say I give this app a -stars but it has me giving it no less than 1
BY FAR THE WORST 1/5
THIS IS BY FAR THE WORST APP EVER !! This app doesn’t save your login information. This app also has a VERY HARD time on letting you login. If you do get luck and get logged into your account, it than wants to send you a verification code via email or txt. My personal account somehow doesn’t have a phone number to send a txt, BUT KOHLS has my phone number to call me when my bill is due. And please don’t press the back button, it will log you out.
This app is horrible 1/5
I love kohl’s the store, but whom ever made this app. Really needs to work on it. I pay online because with most places it’s easy straight forward process. As with this app, when I’m able to log in anyway which is rare or next to never. The app just hangs on login or doesn’t tell you if you miss typed something it does nothing! So let me say this it may mean nothing to kohl’s or the app developers. I will not spend another dime in their store until they fix their payment issue with this app.
Easy to order 5/5
Easy to use. Great pictures of products and descriptions. Ordering is simple.
I need the app to be horizontal 3/5
I work horizontally on my ipad. This new Kohl’s for iPad is only horizontal. Please make a change to allow me to use the app horizontally, or I will need to delete the app again and only use the website.
Can’t add my Yes2Rewards number to Wallet 2/5
Can’t add my Yes2Rewards number to Wallet — and that was the point of adding the app... uggh, useless.
The app doesn’t load to the next page. Says my username or password is wrong. So I clicked forgot username so it gave it to me. Then said my username or password was still wrong so I clicked forgot my password. They sent me a temporary one in my email. I put it in and it doesn’t load and just keeps me at the sign in page and I can’t get into the actual app. I have tried this over and over again every time I use this app I just end up calling in because it literally won’t work. Just call in and save yourself the frustration.
Please create an option to compare products and add/eliminate items from comparison list 4/5
Please create an option to compare products and give the user ability to add/eliminate items when comparing products.
App isn’t working! 1/5
By Megs from the Midwest
Please fix whatever needs to be done to get the app running. It just sits on the opening screen and then crashes after 30 seconds. It has been doing this for the past two weeks. Since stores are shutting down, you are pretty much dependent on online sales. So get it together please.
Kohl's is the best 5/5
I've always loved kohl's and their selection of items in multiple categories. Stay at it y'all!!!
I LOVE Kohl’s 5/5
I have been shopping at Kohls for years. The prices are great (especially with the coupons)! Quality of merchandise is very good and returns, exchanges are so easy!
Really the WORST 1/5
I would NOT recommend this APP or a KHOLS CHARGE CARD! So I don’t usually write reviews but this is the worst app I’ve ever used. It’s not just the app it’s the customer service as well. The app makes it very HARD for you to access your account to make your payment, what then ends in a late charge for you and of coarse more money for them. It’s very disappointing. You can call customer service for help but they will just try and help you make a new log in...? I can log into the account fine but it locks me out after I view my balance and won’t let me get back in. It’s very frustrating. I called today, at a time when I have been off work because they closed the restaurants due to corona virus and they still charged me a late fee that was the same amount as my minimum balance. Even though I tried paying it on time and had been locked out of my account! It doesn’t seem like they care about there customers at all. Don’t use this! I’m paying my card off and closing the whole card all together.
Reinstalling the app didn’t fix the constant crashing on iOS 13.3.1.
App not signing in 1/5
The app is not signing me in but the website works just fine.
Can’t log back into Kohl’s Charge on same day 3/5
I really like this app and it’s very convenient for paying my Kohl’s Charge bill online. The only issue I’ve been having is that if I get kicked out of my Kohl’s Charge account, the app won’t let me log back in until the next day. I always pay my bill early, so I haven’t had any issues as far as latency, but I would still like to be able to log back in to view my account summary if I get logged out.
My Store 5/5
I just lost 40 pounds and I’m 65 years young!! I will never grow up. Kohl's helps me keep my style of class yet fun. I shopped at Kohl’s back in my younger days as well and Kohl’s continues to provide me the look I want to display to others. Just because you age doesn’t man you have to sacrifice your look. Thank you for always being there for me!!
Doesn’t Open 1/5
I’ve removed and reinstalled. The app won’t open at all. It’s frustrating, I actually liked using the app.
The app crashes every time 1/5
As I mentioned above, the app keeps crashing when I try to load every time. Please fix this!!!
It hasn’t been working for about a week 4/5
The app has stopped working on my iPhone. What can I do?
App login not update 1/5
We live in 2020 and your website is still outdated. Kohl’s make enough money to fix this mess. GET IT TOGETHER!!! Who wants to have these many problems trying to login?!?!?! At this point, I have tried to log in 6 times.....6!!!!! Between the app and the internet. When I pay my bill off I’m done with y’all. NOT WORTH IT!!
Keeps crashing 1/5
I updated the app last week and now every single time I try to open it, it crashes. Didn’t have this problem a week ago! Whatever was updated made it worse.
Horrible update ! 1/5
Kohl’s app has always been clumsy and unreliable
But this latest update is the worst!!
No pictures of items unless you wait an eternity!
No thanks. I’ll take my time and money elsewhere!
Error message every time I try to use 1/5
By Music lover xoxoxo
I do not have a problem using any other app or getting wifi or 5G but whenever I try to use the Kohl’s app it gives me an error message that there’s no connection.
Sooo many limitations, takes forever to login half the time it won’t let me. And it seems to never get fixed. If you wanna do anything just get on from a computer or laptop this app is terrible.
I love it!
Credit Card 1/5
I still can't login to my card account. I hit sign in and everything disappears. Please fix this🤬
Worst app ever 1/5
Very frustrating and not intuitive at all.
Awful app 1/5
It doesn’t work at all. The only way for me to pay my bill is to call you can’t sign in and pay through the app... and the website doesn’t work on iPhones. 🙄 you’d think with how much money they make , they’d get a decent app for customers Like me who would love to pay by app. Don’t even wanna shop with them anymore bc paying the bill is so frustrating.
Bad UX built on bad platform 1/5
This app is so unreliable. I’ve never seen a company that won’t prioritize making it easy for users to spend money, but here we are.
Credit card portion of app either freezes, crashes or makes you go through 12 security questions/code verifications before letting you make a payment. Trying to shop is just completely overwhelming and it doesn’t customize product selection based on your personal preferences at all. A bare minimum app more at home in 2009 than 2020.
Bad App 1/5
By flush this
Never works right multiple attempts every time. Over it revise please
This App dies NOT Respond 2/5
Slow & unresponsive App!
Nothing is working 2/5
By whats even coolr
All of a sudden none of my lists or registry is working which is extremely annoying because I use those for ALL holidays and events coming up or even just planning shopping. I’m resorting to shopping at target or other places cuz of this.
Worst app I’ve ever used!
Why does it keep crashing when I open it??
Love how my order is always on point.... the one time I had a question customer service was very friendly and helpful in getting me answers...
Please fix!! 1/5
The app has not been working for weeks!!
App not working 1/5
Please fix it! Anytime I go to search anything, it says “ Sorry something went wrong. Please try again”. Haven’t been able to use it for a month! Worthless!!
List Issue 1/5
Why is it not saving items to my lists??
Clerks are always willing to help and answer any questions! We shop at Kohl’s at Ellison in Albuquerque NM
I hate the app 1/5
I can never pay or sign in the app to pay my card from the app it just doesn’t work EVER! I hate the app I’m deleting it
This is by far the worst app I’ve ever used, or should I say tried to use. I just recently got a Kohl’s charge card and because this app is so bad I’m gonna pay it off and cancel the card. I called customer service to get help and got someone who couldn’t speak clear English and sent me to an incorrect website. I won’t have a charge card that I can’t see my balance or charges or even pay my bill from for goodness sakes.
I’m huge on reviews...Enjoying the Kohl’s App Experience 5/5
I’m huge ion reviews
Wallet and Yes 2 Rewards! 5/5
I like this file Wallet I’m always very excited when I receive a coupon I am also ver happy with the yes 2 rewards both are helping me save every dollar helps. It’s so paperless perfection I LOVE IT!