Vicky F Sifuentes 5/5
By vicky f sifuentes
Nice job on pickup order 👍🏼
Kohl’s Charge Frustrations 3/5
Too many times it won’t let me sign in and when I try to change my password (which seems like every time it makes me) the app freaks out in some way: crashes, won’t show all options, will say I need to try again, will go back to a different page when I didn’t push anything. So I’m just going to go on the website or in store from now on. Good try Kohl’s! Needs lots of fixes. Too frustrated to work with it.
This is the worst app, it’s so slow and freezes all the time.
Can't Login 1/5
It keeps telling me to check my date and time settings. There's nothing wrong with my date and time settings.
Won’t open 1/5
I made the mistake of updating to this current version and now the app crashes every time I try to open it. Please fix this!!
Worst app ever 1/5
This is one of the worst app I ever used in my whole life. Every time I need to login it has a problem. I can’t pay my bill on time and they want to charge me for late payment. I have to reset the password every time, and call customer service. This app is crap, honestly don’t even shop in khol’s they are too expensive anyway.
App does not work 1/5
Keeps Saying Check date and time
Excellent service 5/5
By Blessed 9
I absolutely love shopping at Kohl’s.
I have been to kohl’s twice in the last month - 2 different locations. Both times I opened the app to check my coupons, Kohl’s cash and discounts before I arrived at the store. And both times when I’m actually IN the store trying to pull up the app for the cashier, it won’t open. It just spools endlessly. Fortunately during this last shopping trip I had my kohl’s cash on me and the cashier was nice enough to honor the additional discount I told him about. Otherwise I would have walked out. The cashier said this happens frequently to other shoppers and even to him. I tried getting on the Kohl’s WiFi and that didn’t help either. However, as soon as I got to my car, the app miraculously loaded just fine. Kohl’s conspiracy to discourage shoppers from using their discounts? Hmm...🤔
Kohls is a Loser in Technology 1/5
By The family b
They are so lacking in their technology. Exactly why they are losing business to JC Penney. JCP has a great app and that is why I have started shopping them more. Kohls will quickly learn that their horrible technology will lose them the retail race. App either doesn't work, loads to 3/4 screen or wont add items to your cart. Dont bother with this app. It hasn't worked correctly for over a year.
Quick to learn and fun scanning items in the store
Not working! 1/5
Usually works fine, is always slow loading, but now crashes every time I open it!
Lost Christmas packages 1/5
By frustreated at Christmad
I had a terrible experience as well with online...my packages were sent to another address, not my own, but down the street. No help from Kohl’s. I had to write a letter to potential receiver, sneak in the building, and hope for the best. Lucky for me they were great people and delivered my packages to me. Unfortunately after Christmas. They said they tried to return items but Kohl’s wouldn’t let them. Kohl’s billed me for my items, and so when I finally received them I took them back to Kohl’s
Favorite place to shop! 5/5
By Kay Al
Kohl’s is just the perfect place for everything. I have been shopping from kohls.com for more then 6 years. Almost everything I own is from there. Has great deals and offers many coupons. Love it!
App and in-store kiosk 1/5
This app definitely needs improvement!!! And the kiosk in-store is very difficult to use. Very disappointing!!
Have always used the app for ALL of my shopping. Since January 2019 cannot log into the app at all. Keeps giving an “oop, something went wrong message” when I try to shop. If I try to log into my account for app and rewards it just sits and does nothing. Kohl’s has been my only clothing shop and now I can’t get anything. Please fix because I am not going to fight the physical store where they never have anything in my size.
Bad service 1/5
By Ricardo Roiz
I put several orders and everytime the website cancel again again
No recommend order online!
The worst 1/5
This has to be one of he most annoying apps ever. It is a horrible set up. All I use it for is to pay my bill and it ask you like 3 questions to just log into the account what’s the point of the password. Now I’m having issues logging in because they want to make sure it’s me by send me a 6 digit code. Like is his a joke.
Great customer service 5/5
I love Kohl’s!
APP cannot he used in mainland China. 3/5
Without VPN, Kohl’s APP and website is not accessible in mainland China. Hope it could be fixed.
Unable to log into their app 1/5
By upset and now crabby
It takes a lot of really good or really bad service for me to put in a review. I have been unable to log into their app for a week. I can log into the desktop version just fine. Extremely long holds for customer service and then hard to understand reps. Tried their online chat who said they would look into the issue and would have it fixed. by the end of the day. When I asked how I would be notified she just told me to try to log in tomorrow and suggested I call customer service. Asked for an email to address my concerns. They don’t have one. Horrible customer service.
Pointless, can’t even log in. 1/5
After many attempts, google searches, creating new log ins, uninstalling and reinstalling I’m at my wits end. The app hasn’t allowed me to login since I’ve had it, it says “something went wrong please check your date and time settings.” These settings are automatic...
I go to a browser and my log in works just fine. Because I’d still like to get the coupons I’ve saved the website to my home screen. Pretty annoying though.
Not good 1/5
Can't find balance on credit card. Always have to go out of this app to pay my credit card bill on the store I shop at. Inconvenience to me to remember two passwords to two separate apps to same store.
Do not put your Kohl’s cash on the app!!!! Hackers will hack your account and redeem the cash.
Apple Pay 1/5
By Frustrated where is Apple Pay?
I set up Apple Pay & checked that Kohl’s does accept Apple Pay placed a rather large detailed order than at checkout never found anything regarding Apple Pay. Searching everything then my order disappeared. Wasted an hour of my time but really wanted the patio furniture. Disappointed
Never works 1/5
Kohl’s has many issues with their app. It continuously crashes or kicks me out of it in the middle of using it. It also likes to double my cart items; if I add stuff to my cart go in a few days later everything in my cart has doubled quantity. I’ve updated the app and my phone, it hasn’t worked in months this time. I don’t even waste my time trying to use the app. Worst app!!
Kohl’s -Olean 5/5
Tommi is the most AMAZING store manager that I’ve ever had the pleasure to work for...she makes work fun and enjoyable! Her TEAM is successful because of her outstanding leadership/managerial abilities and enthusiastic mind set that is generated to ALL staff members!
Missing key features 3/5
I really wish the app had an option to save items for later or to a wish list. Instead, you only have the option to edit or delete items in your cart. Hope the next update includes this feature.
Can’t use it to shop easily 2/5
I don’t know why this app is such a pain. Kohl’s (or it’s app developer) finally figured out sign-in was super bad for card holders and fixed it. Now, I’m having to create a new account in order to actually shop with the app? I don’t get why it’s so difficult. When I’m trying to checkout, your app triggers my Apple iCloud password, which your app only recognizes for credit card (cardholder) account access. This is stupid design. I’m not creating a 2nd login just to shop with this app or using Safari. I don’t know any other merchant that does that. When I want to pay Starbucks, I don’t need 2 logins. When I want to pay with PayPal, I just use PayPal. In short, it’s still a pain to use your card.
Kohls ❤️ 5/5
By Anne C.F.
I love love love Kohls! The quality, the discounts, and the ease of the kohls App with pick and delivery! Love it!
Frustrating app 1/5
By Marie DRoz
Every time I download this back into my phone I get frustrated. The app never links my Kohls charge and never takes my payment info. The last time I used it would t let me enter my email for confirmation of my order, but would t process my order without my email address. That will be he last time I use this app.
Using kohl’s shopping acct 5/5
I am currently in NH temporarily while healing from surgery. I need clothes periodically and use kohl’s often. Thank you.
Make ordering easier at “ANY” time of day. 1/5
I want 2 c a recap of my order, then apply my coupon I received by mail. I should b able 2 scan my coupon, and ck out. Hello? Some of us don’t order till we’re in bed and finally have r “OWN” time. Nordstrom Rack, and Haute Look make it sooo simple. Even QVC beats u, hands down! Simplify, but give ur customers a choice of applying coupon, and have it delivered 2 my home, if I choose!
Worst App ever!!! 1/5
I pay most of my bills through apps on my phone, and this is by far the worst and most difficult to use of those apps. Difficult to navigate. It logs me out when I’m not trying to. The log in process is ridiculous. I can’t figure out where to add my phone number. And not to mention I got locked out of my account while trying to pay my bill and ended up getting charged twice!! Absolutely terrible app!!!!
Fun shopping 4/5
By Broken Today 19
A few chairs here and there would really help us less able bodied people to last longer shopping. I had to go sit in shoes just to catch my breath. I got light headed twice. Please an occasional chair?
Save for later needed 2/5
Would be nice to have a “save for later” option in the cart!!
What happened? 1/5
I updated and now I can’t get my shopping bag to open. Can’t apply my coupon codes.
When viewing items it just closes.
How do I remove my update.
I have IPhone 6splus
I have never been able to use this app. I have uninstalled and reinstalled multiple times and there are various bugs or kind in the app ranging from buttons that don’t function to blank screens that I get stuck in. The only reason I installed the app was to make payments on my Kohl’s charge card. Never once I have been able do make a payment through the app. Extremely frustrating.
App crash 3/5
When click the link from slickdeals, App opens and crashes. Am using the latest build.
Some one need to look into it.
Love jockey panties 5/5
By tiger #25
Best store Love jockey panties
Beware of the bait and switch!!! 1/5
I received an email about up to 70% off clearance. So I decided to try it since I recently had have good experiences with app ordering from other vendors. Well I took an hour choosing items I like. 4 pair of shoes a couple of hoodies and work out clothes. Well one I finally checked out the price of the shoes triple. I called the customer service line and the rep said no problem! Place the order and we will fix it just come into the store and show them what you saw. 1 store visit 3 40 minutes calls later nothing has been fi. Beware !!!
log in 1/5
this app is probably the worst app i’ve ever used. every time i log in it makes it super difficult to actually log in, always making me have a code sent to my phone. definitely needs work.
I love kohl’s I love the deals I love my charge and they are usually very helpful. Sometimes u get someone not so great when at customer service at store in Saugus Ma not helpful but reps on the customer service phone line have been great. Thanks
Kohl’s app 1/5
The app used to be very good and user friendly, but over the last four months or longer, it has become very unstable ( constant crashes, will not even load and other stability issues ). I don’t even bother anymore. I’ll shop elsewhere without the headache.
FIX YOUR PIECE OF CRAP APP!!!!!!!!
Terrible app 1/5
Wallet error doesn’t keep password for one thing to next. Rep no help delete and restalled 10 times. Mobile site bad too
Love this app 5/5
By cool class dojo
I was not aware that you could scan an item/price check and also get free shipping while In-Store (instead of having to use the kiosk for free shipping which is such a hassle and time consuming)
No more impulse purchases! 5/5
By Redeemable Points?
This App makes shopping so easy. I just add everything I think I want to my cart, then take another look with the zoom feature, ask myself if I need this or do I just want this? I simply think before I jump!
Update makes app pointless 1/5
I use to shop and pay my statements on the app. I also kept my coupons codes, Kohl’s cash, and other info handy, but now the app won’t even open. It is literally a black screen and quits. Fix this please!!!
Clean Up! 3/5
By Unbroken Lovatic 18
Love the app but it needs a clean up. Too many colors, very cluttered on home page, and just a lot going on. Maybe an entire redesign of the app?