When discount disappeared 3/5
Lately that has happened to me as well. When I log into the Kohl's WiFi and then go back into the app they reappear. So wondering if Kohl’s has set it up to log on to their WiFi before the discount show?
Can someone please fix the app!!! It use to work so well. Now I can’t change anything on my account or see any available coupons.
“New” version is garbage 1/5
Since this new version release, I’m confident Kohl’s is losing lot of business. Upon searching for items, I continue to get the message “Unexpected error. Please try again later.” I get this message at multiple places in the app. It’s incredibly frustrating. Previous versions worked perfectly. If I’m lucky to get items into my cart, I usually can’t even place the order. PLEASE FIX! We’ve been Kohl's customers over 20 years. :(
Not working 1/5
Ever since the last update, the app doesn't work. When I search for something or look through the categories, it tells me something went wrong and to try again. I lost a couple percent-off discounts because of this. Very disappointing.
App update ruined store for me 1/5
I have used this app for years without issue. Shortly after 2018 a new update was issued and ever since I cannot sign in on the app or through safari! I’ve called 6 times (most times to be told it’s me and I need to reset my password). I finally got someone to understand it’s not me and my password. They agreed that others were having this issue. They noted my information and were supposed to contact me within 48 hours. That was almost a month ago! As a result I will no longer shop at this store. They clearly do not care about customer experience and support!
Horrible app 1/5
By Robert m
Have always loved this app.But for the last couple months it has been acting up.It always gives me an error message and I also have deleted and reinstalled but still does the same thing.
Unexpected errors 1/5
Too many errors
App crashes 1/5
App worked fine a few times I use it. I loved it because I had my rewards, coupons, and linked my kohl's charge card so it made it easy to shop online or in stores. Now it keeps crashing I have been trying to buy a few items I saved in my cart for a few days and when I click on cart it won’t let me see my items. It keeps saying error it says error for everything now I checked if it needed to be updated and nope the app is just slow and always unable to open. Anything I click on for weeks now keeps giving me error unable to open/ retrieve it’s useless.
I love Kohl’s! 5/5
I have 3 boys and it’s a never ending clothing purchase. I almost always buy in store though due to the shipping. I wish they would run more free shipping and make my life easier to buy for the boys.
I prefer to do my shopping online but this app crashes all the time makes hard to shop. Please fix the crashes.
App is so glitchy 2/5
I’m so tired of receiving the “error retrieving” pop up. The majority of the time I use the app I can’t click on merchandise, search for items, view my rewards, or even get into my cc account to make a payment. It’s so frustrating and it’s been going on since before Christmas. I’ve deleted the app multiple times and update as often as possible hoping that will fix it but nope, same bugs time after time. I’ve shopped at Kohl’s a whole lot less bc of it.
Gift cards not taking 3/5
Gift cards can not be held in wallet
Poor Scanner 3/5
I love this Kohl’s app but they changed the self scanner in this app recently and it’s basically useless. I love the wallet aspect.
This app is frustrating 1/5
By Jen W 41
Every time I open the app to review my credit card or to shop it gives me an error that it couldn’t retrieve my information. I’d rather just login to the website.
By a i had enough
Everything is an error I start off by being able to see everything in my wallet one minute to the next minute when I go to actually use it now there is an error and it’s unavailable ALL THE TIME. So I try to sign out and sign back in well what was I thinking cause now it won’t let me sign in so I think maybe it’s me messing up my password so I go to change it. I give the app my email so they can send me a temp password and sure enough they can’t do that because of yet another error. So I haven’t been able to go on my app in a week. Obviously if fixing all these errors are not important well then I guess my Kohls cash and rewards and discounts are not either along with me spending my money there!!!!
Always has unexpired error 1/5
This app always has an unexpected error message. I uninstall and update frequently, yet it’s a constant problem.
Every time i get on the app crashes or there was an “unexpected error”. Frustrating.
Kohls app 2/5
This same thing happened to me at Kohls store 2 times. I am about ready to give up on Kohls. In most of all stores the cashiers have no clue what is going on. It is a completely different store than when I first shopped there.
App is not working!!! 1/5
App is not working!!!
Charge card section could use an update 3/5
Wish there was an option to remember the password and username for the charge cards. It’s very irritating having to go through and log in and try to see your transactions history or payment information and accidentally hitting “back” instead of “menu” and then have to log back in again
Too many errors 3/5
Practically every time I try to access ‘My Lists’ I get an error message and can’t view the list. This issue has really impacted how much I use the app. I like Kohl’s but the store doesn’t carry a lot of the plus sizes so I do more online shopping and by this app not working correctly my purchases have decreased for sure. Please make this app as great as your stores!
Kohl’s app 5/5
By Reena Patel
Very nice app and amazingly beautiful
What happened?! 1/5
I went from loving this app and using it to shop all the time to hating it. I can’t even get it to load and if it does it crashes. Please fix this!
Quality Items Great Prices 5/5
By F. Alford
This is just an overall great place to shop for my entire family and our needs
Please fix!!!! 1/5
Loved the app until it became filled with bugs and crashes - wallet refuses to load, searches fail to update. Please fix these error- FAST!! 😬😡
So I shop a little too much at Kohl's lol but the app keeps crashing
By our nana
Kohls is my favorite store. I can find clothes for my three grandkids who are a 21 year young man, a 16year old girl, 9 month old girl, I shop for my husband who is 5ft 11 wears 2xx shirts, 38/30 pants, my son in law is 6ft 5. I find clothes for him. I find clothes for my daughter and myself. Wide rages of styles and sizes. Kohls has them all. LOVE KOHLS!!!
Constantly states error
No doubt best 5/5
Cant complain App Does Exacly what is said
Customer Service is great! 5/5
Just letting everyone know that Kohl’s was so kind to us when my daughter and I had been shopping there in Knightdale,NC and bought my granddaughter some shorts and shirts. Well when we got home we noticed a pair seemed to be missing even after we matched up the UPC codes! So we called it in and the wonderful manager told us to just come back with our receipt and they will gladly replace it at our convenience! Now that is service
By L Burns
Kohl’s offers almost everything. I’d say that you could come down a little on pricing on shoes and toys, but overall I love everything about Kohl’s.
Unexpected error, please try later- always 1/5
By Vj Vidyuth
I am facing this error for a long time and not sure why app developers are not resolving this issue.. frustrated with this error..
App constantly gives me the unexpected error. Can’t even shop. Very irritating
Newest Version of App is AWFUL 1/5
Nothing loads, constant error messages, almost impossible to use - never should have installed the newest version. Kohls loss, I will just shop at otherplaces with more user friendly apps.
Do not update app 1/5
My app used to work just fine, but since updating it last week it doesn't work at all. I click on the app and it says kohls for a few seconds then closes. I have even tried uninstalling and reinstalling with no luck. I am usually a very frequent buyer (almost weekly) due to the usual easy process. As long as my app doesn't work I will not be buying....
Hate this app already! 1/5
Downloaded Kohl’s app today and already I want to throw my phone in the toilet with gasoline and light it on fire. Don’t bother with this shicaca!
The app doesn’t always work 2/5
Sometimes I log in to check and see if I have any new deals, discounts, or see if I have any Kohl’s cash and it says a lot of the times, there was an error retrieving your information. It’s very irritating because if we download the app to have everything in one place it should be working at all times. This app needs an upgrade!!
Lots of Issues 1/5
Used to be great until last update. Constantly hangs trying to load and gets stuck. Won’t respond to taps. Extremely irritating. Please fix asap!!!!
Wallet and Yes 2 Rewards! 5/5
I like this file Wallet xxx always very excited when I receive a coupon I am also ver happy with the yes 2 rewards xxx both are helping me save xxx every dollar helps. It’s so paperless perfection I LOVE IT!
App is frozen 1/5
By NoMo Kohls
App is frozen and wont allow you to go to your cart for checkout.
App don’t open 1/5
My app will not open now. This is bad.
Username and password issues 1/5
I despise this app and the web login because not only can it not do Touch ID, but it requires “code words” in addition username and password. That’s plain stupid. I and most smart people don’t ever give actual cities, dates, high schools, favorites, etc. to any website. That’s bait for anyone who already knows someone’s favorites from another site that gets hacked. So stop asking for code words and implement Touch ID!!! There’s no excuse.
Worst App on my phone 1/5
This app never works! I never leave reviews, but this app is seriously the worst. Kohl’s cash and discounts are constantly disappearing and Kohl’s associates are unable to look up your information and are no help. I was supposed to get $10 Kohl’s cash with my last purchase but it never came and it’s nowhere to be found. This app needs serious improvements for me to want to use it again.
By claire E. Fy
I am trying to checkout. I entered my rewards number copied directly from Kohl’s email, and it is telling me that number does not exist🤨
Always crashing 1/5
I never had any issues with the app until recently. It won’t even open sometimes and starts giving me error messages. If I do manage to get past the home screen, it won’t even allow me to search items.
Worst app! 1/5
The app rarely works. Just today I went to Kohl’s to use my coupons saved in wallet and had to open in safari. This has been going on since November.
Pop up ads WTH?!?!? New problem for Kohl’s app 1/5
By Kat crazy kitty lover
Pop up ads are everywhere, NONE of my other apps have this problem. CONSTANT [email protected]
popping up that I have to close, sometimes it even dumps my cart info. FIX IT
Bad update 1/5
By Keech Music
Updated with the newest version 3 days ago and I haven’t been able to load the app at all. It will show the new green Kohl’s screen and then close out the app altogether. The latest version does not work and bugs need to be “swatted” a little more in order for users to actually get in the app and use it.
Another frustrated customer 1/5
I too have offers come across on my phone but they never seem to make it to my wallet. I have deleted the app and will try it one last time.
Fix it 1/5
App is not showing my rewards card so the cashier can scan, so I can get points. Had to give my phone number. It’s also not showing the points I just got in store, even though when I sign on to my account on a computer it shows them. Wish lists aren’t loading either. I believe the newest update from a week ago caused thee problems as I’ve had no issues til it updated.