Poorly developed 2/5
If you check for participating stores, the app opens a pdf with hundreds of store names & addresses nationwide. You can’t zoom in to this list to read, and you can’t exit the list! If you close the app and reopen it, the list is still there. I had to delete the app and reinstall it
By Funny Nickname913
This app really does nothing. The program is great to save money on prescriptions, but the app is worthless. Tried the transfer prescriptions feature and I still had to call the pharmacy to get them to transfer. It says I haven’t purchased anything, yet I have. Again, the RX Savings Club is great. The app is worthless and I’ll delete it so I can have that space back.
Not working 1/5
I have spent more than 45 minutes trying to signup using this app. Downloaded twice. I love that they have some great prices for members but it looks like I will need to try to find my drugs on the web site. Something tells me that will not work either.
What? No way to refill using the app??? 1/5
All this app does is show your prescription card, show your prescription purchase history, and has a drug search. The PRIMARY reason I downloaded this app was to (I thought) easily refill my prescriptions with just a couple clicks.... like Walmart pharmacy, or Humana. No... there is absolutely no way to refill through the app or online. You need to call or go in store. Seems this BASIC task was forgotten. Please update this!!!!
Just joined today. The first use of this program and it paid for itself and saved an additional 100 dollars! I was really impressed! Love the Kroger pharmacy! The location I use on a regular basis has fantastic employees! Always very helpful and friendly!
App Not Working 3/5
I downloaded the app and it didn’t even open. Please fix. They just started advertising this program at my Kroger’s pharmacy. I’d love to recommend this app because the savings is better than anywhere else.
Great Program app needs work 3/5
Like many others have mentioned, this program is a life savor. My employer recently chose to do away with offering insurance and my son takes some rather expensive medications. $75 for a family is worth every penny when his medication without insurance was $300. With Kroger RX it is now $13.
Now the app, I am running it IOS 8 plus with the latest updates and the app crashes after a few minutes of looking up drug prices. The screen goes totally white and locks up. I have to uninstall and reinstall to get it to work again.
I’m giving it 3 stars because it is a great program and the app has potential. Hopefully a few tweaks and this can be a 5 star app.
Why even? 1/5
Why would anyone get this app when they can get the same exact deals on the GoodRx app for free? And the GoodRx app actually works & is highly rated by thousands! This app is a scam.
So far, not so good... 2/5
First, I spent a couple of hours researching and calculating to see if this would be a good deal for my husband’s prescriptions and we decided it would be a wonderful blessing as we are on a fixed income. I joined and my $36 fee was immediately deducted from my bank account. My problems are (1) in trying to transfer all of his Rx’s, the app won’t ‘pop up’ with the King Soopers I want to use even though it’s on the huge 43 page list of Kroger pharmacies. So there’s no way I can choose it to have his meds transferred. Also, (2) the app just wants me to join every time I open it even though I’ve already joined and have an existing account. And, as at least one other reviewer stated, (3) once you get on one page, there’s no way to get back to another page or where you were before! My husband has refills he will be needing very soon and it seems impossible at this point to transfer his Rx’s to our nearest King Soopers. These issues need fixed ASAP or I will be asking for my $36 to be refunded. We live in a rural area so it’s not easy to just run to the store to transfer. Help!
I would love to be able to see more from the app. Possibly, under purchases we could see more details on what your prescriptions were. It seems like it’s lagging behind. However, it does its purpose on showing me the amounts saved on my prescriptions.
This App Needs More Work 2/5
Convenient for finding great prices on prescriptions, but the link to a price list locks up the app. You’re left looking at a pdf that can be scrolled up and down, but no zoom, no way out, nothing.
Please provide an update ASAP!
Could be Better - but it is functional 4/5
Just install the app on iOS and had no issue logging in or updating my settings. Drug lookup worked for the few Rx drugs I tried it with. The app works, but could be better. I suspect some of the low star reviews may be resolved by a better user-interface flow.
For example when searching for a drug - probably a very common activity - why not make drug searching available on the screen without having to tap the top left icon where all functionality appears? Could be a banner below the title bar with 2 button areas - one for Kroger Pharmacy Search, and one for Drug lookup. When you select drug lookup provide a frame where you enter the name and the dosage - you could make it really easy by dynamically updating common dosages in a list view while we are typing in the Drug name - once you have enough of the name to be sure what we are looking for. Then once found, add a Favorite icon that when we tap it, the drug and dosage becomes one of our favorites and then the home page of the app could list our favorites along with other information such as refill date, Nr of refills remaining etc for each of our favorites.
Lots of other ideas if you are interested in making the app great and get 5 starts from Kroger customers. You can email me directly.
Thanks for listening :)
Save your money 2/5
I purchased this app in hopes of saving money.
I have tried to use it every time I have a prescription it’s way more expensive than using Good RX. Save your $36.00. Like I said a waste of money.
Great RX Program, App NEEDS much improvement!!!! Please FIX THE BUGS!! 2/5
By WWPF Harvest
If you don’t have medical insurance this RX program is a Godsend!!! If you do have medical insurance, it will save you a lot of money! I recently lost my health insurance due to increased costs. I take 10 prescriptions a month. The cost is around $200 a month. I’ve been using GoodRX as a discount program to offset the cost of my medications. My pharmacy told me about that Kroger discount program for $36 a year. The first month I saved well over $36 on my prescriptions therefore it paid for itself. I downloaded the app so I would have my prescription discount card before mine came in the mail. This way I could look up prescription costs. The app is very slow and definitely needs updating and debugging!!! Sometimes when you go to certain places in the app you cannot go back or return to where you were previously. Then you just have to close the app and wait for hours for it to reset. I only gave my review a two star because of the maneuverability of the app and the problems the app has. Please fix the problems. The biggest problem is when you open the drug list there’s no way to get out of it. You then have to close the app and wait for hours for the app to reset so you can open it and use the app again. Thank you in advance for fixing your app.
I’m not sure what the app is for 1/5
What functionality does this app provide? I expected to be able to request an Rx refill but that doesn’t appear to exist. Seems like a lot of development for no real use. Please tell me I’m wrong.
App locked up 1/5
App lets you see a list of pharmacies then locks on that screen. You cannot exit the list without uninstalling the app.
App is useless 1/5
By CTM Ft. Worth
Once you sign up for the savings club you can access your account thru Kroger’s website but not the app. No option for login, only option is to sign up but if you’ve already signed up and try to enter your login info there, their website will say your entered email address is already in use. Not much point in having an app if you can’t login to your account from it.
Tried once and price 90$ vs. goodrx price of 25$ 1/5
Difficult to Navigate on app.
Previously goodrx said kroger member price was 12$ for my goodrx price of 25$. But now no mention of member price on goodrx. So I signed up for kroger member at 36$ a year to find the kroger member price is 90$. ( So i canceled membership , free in first 30 days)
Still kroger pharmacy is mucho less expensive than CVS.
Requires Annual Membership 1/5
No way you’d save more than the membership. So dumb.
Why is there a fee? 1/5
I am really just trying to transfer my prescriptions to a Kroger store because it is closer to my home. That’s all. Why on earth do they want $36 for that?? Kroger is so confusing. Maybe I should stay with Meijier
Can’t login through google 1/5
I registered with google but when logging in via app there is no login with google option. It won’t let me login except through website.
Just tried to contact “advocacy team” just received someone who would send my issue “up the ladder”.
So again...there is NO GOOGLE LOGIN BUTTON in mobile app. Therefore I can’t log in. Only way I can login is through the website directly.
Can’t log in 1/5
By Addicted to this
Verified that I do, in fact, have the login info correct through the website, but the app won’t recognize me. No, I don’t want to have to reset my password because of an app issue.
Price different than Good RX 3/5
Price different than Good RX
Can't sign in - no Facebook SSO 1/5
By Captain Buzz #4
I signed up for this server on the web site and used the Facebook SSO option.
But in this application they haven't added the SSO support for Facebook and Google. Why? Those should have been pushed in parallel. I can't use the app right now. The web site works better and is a reactive design for mobile.
Please get an update out.
Can’t get out of pages that point out Kroger locations...
Not only a bad app but a bad attitude from support 1/5
By Perhaps Next Time
So the app locked out my account and yes all my details were correct. I had to call to unlock the account and the woman on the phone told me well the app is really bad and never really works. She also told me it really doesn’t do anything. With staff like this why have a company. Rethinking my membership and might just switch to Publix for everything including my shopping.
When its my medicare advantage plan choice to fill a prescription why can’t I get this free? After all I still do pay for prescriptions.
check for participating pharmacies in ur area 1/5
i almost signed up then realized there are no participating pharmacies any where even close to me.
Purchases not showing 4/5
By Highland Square
App works well except for purchases you made, keeps saying nothing has been purchased. Already fill 3 or 4 prescriptions and pricing was great and accurate. Hope they get purchased history worked out.